Did great body work on my 2025 F150 following a fender bender. Customer service was excellent as…read morewell. Thank You!

I can't recommend Fine Line Auto on North High Street in Clintonville enough! After my beloved…read moreconversion van was stolen and involved in a hit-skip accident, the insurance company deemed it totaled. I was heartbroken -- I'd only had one season of adventures in it, and it had a unique custom package that meant a lot to me. Rather than replace it, I made the decision to restore it, and I'm so glad I did. Bill at Fine Line was initially surprised by my choice, but he was incredibly thorough in explaining the repairs and costs up front. Once he understood how much the van meant to me, he was fully on board and handled the project with care and respect. He kept me updated throughout the process and made sure to get my approval on a few adjustments along the way. Shushana was always so friendly and welcoming every time I stopped in (and I'll admit, I stopped by several times!). She ensured I had all the paperwork I needed for my final state inspection, which the van passed with flying colors! A big thank you as well to the kind gentleman who helped me when I came in to clear out the camping gear that had been destroyed -- your help meant more than you know. Yes, it took some time -- older parts aren't easy to come by, and a few features needed tweaking -- but the end result was absolutely worth it. The van looks and runs beautifully, and I already took it out for a camping trip right after the repairs were done. I couldn't be happier! Fine Line Auto truly went above and beyond -- professional, respectful, and genuinely kind people. Highly recommend!

Disappointed with Rife's of Grandview after having great experiences at their Westerville location…read more My main issue is that they entered my visit into CARFAX despite only providing an estimate for minor cosmetic work that I declined. I ended up fixing the issue myself with touch-up paint for a fraction of their quote. Now I have an unnecessary CARFAX entry that could affect my vehicle's resale value. I find it inappropriate to report declined estimates to CARFAX, as it implies work was actually performed. As a side note, I was also concerned about their privacy practices. While waiting in the lobby, I witnessed an estimator having multiple speakerphone conversations with clients, broadcasting personal details to everyone in the reception area. The clients clearly had no idea their conversations were being shared with other customers. While I've had positive experiences with Rife's Westerville location in the past, I cannot recommend the Grandview location based on these practices.

Carly is an outstanding employee. She is always eager to help when I call in or visit. She has good…read morelistening skills, attention to detail and resolving issues. Her follow with detail and information is excellent. She is a pleasure to work with and deserves special recognition

Always do good work. Honest and reputable family-owned business. I've had a number of car repairs…read moreperformed there over the years.

Wonder place to do business. They truly are very trustworth. We never have to worry if the work…read morewas done properly or if we've been over charge. Their prices are more than competitiv. I would recommend anyone to go there.

Fantastic repair shop with top notch service. When our White Lexus Convertible was broken into and…read morevandalized, we checked the reviews of dozens of repair shops and this was the one with the best reviews. They more than lived up to their excellent reviews and reputation, the car came back looking new and they handled everything with the insurance company and made sure everything that was needed to be fixed was fixed which saved us a ton of headache. Extremely satisfied with the service they provided, and definitely a rank above any other body shop I have ever dealt with in my life.

Fine Line Auto on Olentangy River Road does excellent work. They made the process of working with…read morethe insurance company simple and kept us notified on the progress every step of the way. When we picked up our car it was perfecetly clean inside and out... much cleaner than it was when I dropped it off!

This may not be a fancy shop with leather couches, TVs, and complimentary coffee--but what it…read moreoffers is far more valuable. The space is small, extremely clean, and smells great. Most importantly, the level of hospitality is exceptional. You can tell right away that the people here truly care about their work. They greet you with respect, keep you updated throughout the process, and take pride in doing a fantastic job. That kind of genuine service is rare to find these days. For context, I needed a windshield replacement on my 2025 Hyundai Elantra. The dealership quoted me $1,043, and another shop in Cambridge, Ohio quoted $720 (including calibration). I had the same work done here for $485--with a much better overall experience. I'm a customer for life and will gladly recommend them to anyone.

After having my truck broken into on Saturday night in Columbus, called these guys, and they fit me…read morein at 11am Sunday morning! Incredible service, thanks to them, my week was saved!

After I was in an accident with my 2013 Honda Pilot, I contacted my trusted mechanic at Japanese…read moreAutomotive to ask who they recommended for collision repair. Without hesitation they recommended Kraft's Body & Fender. Bob Kraft was incredibly helpful, and although they were swamped with work, he got my vehicle in several days ahead of schedule. The work Bob and his crew did was phenomenal. My Pilot looks better than before the accident. He also gave me the extra touch up paint and explained how to apply it. There are numerous body shops in Columbus, but if you want the best for your vehicle, choose Kraft's!

I cannot recommend Kraft's enough, they will exceed your expectations! I took my 15 year old car to…read morehave the hood and hatch repainted. The color match & finish is perfect and they went above and beyond to address my needs.

Barney's Body Shop provides excellent customer service from start to finish. I originally brought…read moremy truck in for a fender bender -- repairs to the right rear bed panel and tailgate -- and was very happy with the work. About a year later, a small rust spot appeared in the fender tire well. Even though I was working in Houston, TX at the time, Barney's went above and beyond to help me get the issue resolved at a local body shop near me. The communication throughout the entire process was outstanding -- they kept me informed every step of the way and made a potentially stressful situation completely hassle-free. I highly recommend Barney's Body Shop to anyone in need of quality auto body work backed by a team that truly stands behind their repairs. I will definitely be a returning customer

I have 2 teen drivers and somehow we keep ending up at body shops! Jim and his team did some great…read morework for us a few years ago when we had a small bump with another car and didn't want to bother with insurance--he gave me some options and explained the differences and was super quick. That repair held up great. More recently, another fender bender and I was going through insurance and they recommended a different shop, but I didn't really agree or understand the other shop's guy, and I took it to Jim for a second opinion. Jim's estimate came in slightly lower but more importantly I felt like he was able to explain to me the different options clearly about either quitting the claim so it didn't get totaled or doing the salvage title or just getting the money and giving up the car. The car ended up getting totaled by insurance and we had Jim fix it to do a salvage retitle. Should have gone to Jim in the first place!

A-1 Body and Frame has been our go to for auto body repairs for 20 years. Multiple cars, multiple…read morerepairs thru the years. Most recently our GV80 needed repair of the damaged tailgate . All was done perfectly in the time frame we were given. Highly, highly recommend A-1. (Dianne W)

Always have had a good experience with Jay and A-1. Keeps us…read moreup to date and works with the insurance company well.