High mileage vehicle, called around, and their price was by far the best. Good reviews so I tried…read morethem out. GREAT customer service from both the guy inside and the mechanic! Great attitude, friendly, an awesome experience. Came out to tell me my front left tire was wrong size and had damage to it (the SAME tire that FIRESTONE charged me for a NEW tire from the right side of my car and just switched my tires around!) Gave me a very good price on a new tire, and they have earned a loyal customer! Even got a discount off an already good price! You did very well, Tuffy!

I went to Mavis in Lakeland Florida to fix a sound that I was told was a mount. I am a repeat…read morecustomer of Mavis (Tire Kingdom) on South Florida Ave by the Outback Plaza. The young man that took my information was told that I needed brakes, shocks, and flushing of all fluids which would cost well over a thousand dollars. I refused and said just fix the mount please. It was about 20 min later, the manager came over and said that I needed brakes and the shocks were all 90% gone front and back. I refused again and said just fix the mount. The 3rd time, the manager took me to the service department. The mechanic had all the wheels off, and the manager then said, "Legally maam I have to show you the brakes and that you badly need brakes. I cannot be legally liable if you get in an accident." He scared me so bad, that I said just do the front ones. He said he would take $100 off if I had all of them done. I said ok if it's really that bad. He then gave me a bill of $900.00 with an itemized list of all the things wrong with this car. I then took my car to another establishment to see if in fact I do need shocks. The new establishment (Mr. Carburetor) on Pipken, said absolutely not. Your shocks are fine. Does Mavis in Lakeland do this to everyone that is a senior. Scare them to death to do mechanical work? I would like a refund.

Apparently if you bring your car into a Ford dealership and you say something to the service…read moredepartment because they screwed up your car spectacularly, they will call your work and inquire about why you're ticked off. I was ticked off because they screwed up my vehicle and apparently one of their service advisors is friends with my assistant manager and decided to call her on her day off to ask about me, which has now caused ALOT of tension at work. I feel like my privacy and personal business was breached. They screwed up my car. No one else has touched my vehicle where the rear dash cam is except for Weikert Ford. Phillip Weikert is the owner of the dealership who admitted this to me during a phone conversation on July 17 2026. No offer to do anything to do anything about the employee who breached my privacy.

Awesome experience. Easy to work with. Vehicle was perfect. Family will enjoy on our road tripsread more

Was able to order tires and have them installed the next day, also added on an oil change that same…read moreday and I was done in just over an hour! The technician was kind enough to suggest moving my existing rear tires to the front because they had more tread which would have been a great idea but I needed those rear tires replaced because of a cut in the sidewall. Excellent service in a clean, efficient garage, waiting room and even the men's room was clean! Will definitely come here again if I need service!!!

I have purchased a few sets of tires over the years and a couple minor repairs. Always excellent…read moreservice, and quality work

Joe Ross is a stand up guy. He's honest and takes the time to tell you exactly what's wrong with…read moreyour vehicle and what the cost typically is, barring unforeseen issues. I had another mechanic for over 7 years who closed down for health reasons and that's when I met Joe. A good, knowledgeable honest mechanic is worth his weight in gold. No hesitation at all to refer him. I'm a tough customer and he's earned my respect and business. I'm writing this review because he deserves the recognition. Wayne Emerson 813-351-0106

I stopped by Roos Auto Care to ask about where I could get some lug bolts for my car. A tire…read moredealership told me 2 were missing. I was also told my coolant was low and an axel was loose. Ross found and put on the lug nuts, and tightened all the other ones at no charge. He also questioned the accuracy of what I was told. I'm to bring my car back to him to check on those 2 things. The experience was pleasant. Everyone was polite and friendly. What really sold me was that this place is near where I live.

My service appointment time was 10.30. I arrived in good…read moretime, 1015. It was 11.25 when it went into the service bay. It was after 12 noon when I got the car back. All the other cars came out all nice and shiny and wet. Mine came back just as it went in. The main problem was my wife is a stroke victim and her therapist was due at noon and as my wife is unable to open the door the therapist left. Not happy

Customer Service being Vital to every organization. Finding the right Automobile dealer with…read moreregards to servicing ones car is critical, not only from the financial aspect, but also from the quality and customer service aspect. Subaru Lakeland, Service Advisor, Austin Blomeley is a great example of outstanding customer service,. His Patience and honesty in enabling the undersigned to make the right decision, concerning which service was critical and which service was not critical for my Vehicle ,Proposing which could be delayed was much appreciated. He went that extra mile to explain the details of the work to be done on my Vehicle. Ensured, I was thoroughly satisfied when the work was complete which was much appreciated. Austin is definitely an asset the Subaru Lakeland organization. It is through actions as stated above from personnel such as Austin, that enables Subaru Lakeland to have an edge over its competitors. My Special thanks to Austin Blomeley and the personnel at Subaru Lakeland for their outstanding customer service. Austin definitely deserves some recognition from the Subaru Lakeland organization for a job well done.