My husband and I are completely satisfied with our new kitchen. A year ago we bought a house and…read moredecided to completely renovate the kitchen because the house is very old and was in need of a little upgrade. We went to Express Kitchen in West Springfield and Darlene took care of us. We gave her the dimensions of our kitchen and what she envisioned for our kitchen was something truly special. She advised us to knock down a small wall in order to expand our countertop space and allowed us to put in a larger refrigerator, which was one of the best ideas she suggested for us. She also added in a wine rack I'm obsessed with. We also use that counter space as our alcohol bar, convienently below the wine rack. Darlene created a layout of our kitchen on her computer and once we all agreed upon the layout, Kyle & I picked out our cabinets, granite, hardware and other items for the kitchen. Darlene spent so much time creating our dream kitchen for us and we are so thankful. Our kitchen came out better than I ever could have hoped and we are both very attached to it. I've never had so much space to cook & bake before. My husband and I actually enjoy cooking together because there is so much space we don't ever get in each other's way. We know we will continue to enjoy our kitchen for years to come. Anytime someone comes to our house they always compliment our kitchen and express how big, open and bright it is. We cannot thank Darlene enough for all of the hard hours of work she put in creating, designing and finalizing our kitchen. And we have recommended her to anyone looking to renovate their kitchen. Please see the attached photos to see how great it came out!

Greg was our salesman and was the WORST salesman we have ever encountered we had been there once ir…read moretwice before we decided to order our granite counter tops from them we had home depot do most of our kitchen EK beat the price on the counter tops. So we had spent 1.5 hrs on msi (granite wholesaler site) picking out our slab like July 12th we paid, 3.5 weeks we call cause we haven't heard anything from them Greg says he doesn't know anything about it and makes an apointment to refresh his memory. So a week later we go back in and sit down and ge proceeds to tell us that we really didn't pick anything out and we have to re choose a slab and Boston MSI doesn't have a polished slab we want but there's one in NJ... and he proceeds to tell us we have to drive to Elizabeth nj to pick out a slab and say "oh that's a pisser" sucks to be you. We both are upset.. he then proceeds to tell us he doesn't need our shit and said ill refund your money it doesn't matter to me.. We said fine and walked out and went to home depot and purchased the granite counter tops..

I'm not sure what's going on at Eco Bargains, but the store I started visiting 3 years ago has…read morereally changed and not for the better. It used to be when you came in they would display cool vintage appliances, stoves and even refrigerators sometimes. None of that today, just some new fiberglass tubs. I came here to find an old three-panel door. I was told by the greeter to go to the very back of the store. I walked past several full kitchen cabinet sets to enter what appeared to be a large unmarked extension of the store, albeit messier. There, I found four doors that were exactly what I was looking for. A less-than-polite young man approached me saying I couldn't be back here. They didn't mark the backroom entrance! Ok, put a sign out there buddy. I was later told the floor sign they displayed showing "Employees only" was removed so they could move some things around. Still that's no reason to be rude to customers! I proceeded to the door section. After looking for a while, I couldn't find what I needed. An older woman dressed in black volunteered to help. So I asked her specifically, did she have anymore of these 3-panel doors in the back room. To which, she said "If it's not out here we don't have it. We don't keep things in the back room." What a load, feigning helpfulness with the hopes I would take some of their old and beaten inventory off their hands. In the end, I couldn't justify purchasing anything off the floor. The stock was old, variety of stuff was way down, and helpfulness was nil. If you're looking for something special, go to your local ReStore. They'll be more polite, helpful, and they won't lie to your face and move you on like a piece of cattle. You might actually find what you're looking for.

NOT NICE! We drove about 40 miles to get to Eco Building…read moreBargains as this web site states that TODAY Saturday 3/27 the business is OPEN but upon arriving we found that the place is NOT open today.

Your search for a contractor is over. Seriously. Lee and his crew were an absolute joy to work with…read morefrom start to finish. Lee, the owner of LD's, was involved throughout the process. He met with us to see our space, hear our vision and then made that vision come to life. There wasn't a day that went by, during construction, that he was not actively at our home - he not only managed his crew, but he also got to work himself. Lee's work is top-notch, and we couldn't be happier with the result. Often times, I find myself wondering whose house I am in - it looks THAT fabulous! If you do not want someone who will hear your vision, add to it when appropriate, keep you up-to-date on progress and give you quality and comfort beyond your wildest dreams, then he is not the guy for you. Seriously. Tara and Aaron Ferguson Complete renovation of: living room, kitchen, and bathroom. Included removing walls, adding beams, and updating a home built in 1954.

From quote to completion LD's was prompt, professional, and responsive. The crew was early every…read moreday. When prior construction or hidden damage was discovered the team informed me of the issues and potential costs to repair. They were prepared for the challenges and made the renovation seem effortless. It is comforting to know that I don't need to search for a contactor because I will use LD's again for my next project.

II have never used Yelp before, but after my experience there Monday, I felt compelled to download…read moreit so that I could leave a review. I am a stone mason and work all over the State. (Usually out east) I happened to be near Agawam and it was recommended that I get gravel from Rosati's. When I got there, I was greeted by what may be THE nicest "sales" person I've ever met. Her name is Sarah, and her title is actually "scale master", or something like that..? A more friendly and helpful person I don't think I've met! She practically bounced of her seat when I arrived and flew around her desk to show me around, help me select what I needed, show me where to go, etc. All with a sincere smile, an effusive cheerfulness, and all this on a Monday morning!! Everything else there was great too, but if you want to experience truly remarkable customer service, I recommend you go there and buy some sand or something, even if you don't need it! I will go out of my way to go there again! Keith from Leadmine Stonework, Holland MA

Terrible customer service and complete lack of organization. I recommend against using this company…read moreto source materials from.

Ron Albee is amazing at his profession!! He is unbelievably knowledgeable in his field. His work is…read morevery precise and absolutely beautiful!! Each day, after a full day of work (usually 7:45 - 5:30), everything is neatly picked up, vacuumed, etc. That is greatly appreciated. This summer he completely remodeled my kitchen from floor to ceiling. My kitchen shot from the 1950's straight into the twenty-first century in about four weeks....I am not exaggerating when I say that it could now be featured in a Home + Garden magazine! I highly recommend Ron!! His high spirits are fun to be around. The work he does along with his personality are easily summed up in one word: FABULOUS!!!!! Ron goes above and beyond for his clientele!!!!

Ron is by far the best contractor I have EVER worked with and I have worked with many over the…read moreyears. Not only is he prompt and personable but his craftsmanship is impeccable. Delivers perfection and in half the time of other contractors. Truly amazing work Thank you Ron!

He did an awesome job installing fire door. Arrived on time and gave updates throughout the job…read more I highly recommend!

From the owner: At Prudent Home Remodeling, LLC. we strive in making home renovations in a careful and sensible…read moreway, prioritizing cost-effectiveness, practicality, and considering the potential return on investment, rather than undertaking large, unnecessary, or overly expensive changes. Key aspects of Prudent Home Remodeling is that you do not have to meet with a sales specialist. You can just text pictures of your windows and/or doors and you can receive an estimate within 24 hours or less. Wide range of products that meets your budget. Do not overpay for renovation. Give us a call and we can beat the competition!

I buy most of my interior trim from these guys as their location is much more convenient to me than…read morethe two major improvement "big box" stores, and the prices are really good. I've shopped there for many years and the staff is always helpful and get me what I need quickly!

Good selection of pretty much anything "home improvement". Studs usually .02-.05 more a piece than…read morebig box stores, but I didn't have to spent 30 minutes looking for straight 2x4s. A guy working helped me load without me asking-I was in and out in less than 10 minutes.

Scheduled an appointment and got a no-show. Called him an hour late to see what happened, and "Oh…read moreyeah... we did have an appointment. But you know what, I'm booked and can't take the job anyway." YMMV, but just unprofessional and wasted my time.

From the owner: MOST Builders and General Contracting provides construction and remodeling services in Hampden and…read moreHampshire counties, MA, and Hartford County, CT.

We were fortunate to have 2 kitchens remodeled by KBH. Vonnie and her team are so knowledgeable and…read moreefficient. After shopping around they were the most reasonably priced. They stand by their product and follow through any time there was an issue. They truly want you to be happy with the results. Thank you for making it such a great experience!

When Vonnie came to my home I gave her a budget and told her…read more how I wanted my kitchen remodeled- with her assurance Herzenberg could Do our kitchen they way we wanted it to be for the budget given I went ahead a gave her the 250.00 design fee that would be deducted from the total job. The following two weeks Vonnie bought in her contractors and did up some great designs and gave us some wonderful ideas. After delaying our kitchen remodel for months due to a serious illness I looked forward to finally getting my kitchen done. About two weeks from the start we went into the showroom to review the plans and go over the final quote - We were so excited I can't even begin to describe the immense disappointment when Vonnie so very proudly presented us with a quote that was 25 % over our budget. I was in total shock. In shock not just by the ridiculous quote I was just given but for the condescending way she spoke to us in trying to justify her numbers. Further berating us and telling us how insulted she was when I demanded our 250.00 design fee returned to us "I'm insulted that you don't even think my time to put this beautiful design together for you is worth that fee, if you find someone to do your kitchen the way you want it for that amount of money it would be crap" Well Vonnie - we also were insulted for the way you deliberately misled us -insulted you wasted our time without any regard to the situation you were fully aware of we were in. I can't believe a company who boasts as many years in business would treat anyone the way you treated us - I would expect your arrogance will eventually be your downfall - Herzenberg is definitely not the last name in Kitchen Remodels.