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    Budget Rent A Car System

    3.0 (2 reviews)

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    Enterprise Rent-A-Car

    Enterprise Rent-A-Car

    3.0
    (46 reviews)
    0.1 mi

    The rep working on Sunday. While clearly over worked for working in a busy location alone. When…read moreconfronted with the extra change he immediately turned hostile and confrontational when questioned. Of course a customer is going to be upset for a charge they were not expecting . Had he taken 30 seconds to explain the charge before charging it, things would not have escalated. Instead he said if you are going to be confrontational he would cancel the rental. . I did not become confrontational until he turned hostile over the questioning of the fee. He clearly did not want to do the work to resolve the additional charge. Which was avoidable. Time would have been saved had he disclosed the fee from the start. But because he didn't, it created more work for himself and he clearly didn't want to do more work. When he canceled the reservation (after charging my credit card) and he refused to provide proof. He did not even process it so that it would generate an automatic email. Sadly this one of the only non-airport locations open on Sunday in the area. Just before him "helping" me he had a dispute with another customer over charges and they also left without renting. I've been to other enterprises and never had an issue. This was one of the oddest encounters.

    I went to pick up the car that I was renting Sunday at noon time. I showed up an hour early and…read morethey said they did not have my car that would be there in an hour. But, he then stated that he could not guarantee me that I was gonna get my car. I had rented a luxury car, which is a BMW or an Audi or nicer. I paid an extra $89 for a three day rental. So, when they didn't have the car, I did not get upset and I said fine. Give me a lower car. They did. But he then said it was only a dollar less and when I said that's not right he said what would you want me to do? I don't control the pricing. I rent from national car rental, which is the company that owns enterprise almost every week because I travel for business. So, needless to say I will never rent from this location again. Plus, if I could give it a zero, I would.

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    Enterprise Rent-A-Car
    Enterprise Rent-A-Car
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    Hertz Rent A Car

    Hertz Rent A Car

    1.6
    (14 reviews)
    0.1 mi

    Do NOT come here! Biggest scam company I've ever come across. There's an Enterprise down the street…read morethat's actually an honest company. Someone hits my car, but luckily the driver is responsible (which is not something I can say about Rent-a-Scam here) and reported the accident. As such, their insurance company agreed to cover all of the costs of the repair and rental car. Despite this, I was forced to provide a credit card but was reassured that it was just a formality. Three days after I return the car my credit card is charged for $151. Can't believe they lied straight to my face. I called them immediately and was told by a guy named Micah, "oh yeah I see you returned the car on time and there wasn't anything wrong with the car, I'm not sure why you were charged - let me talk to my manager". I get a call back the next day that they would provide a refund. This was March 23, over a month ago and no sign of a refund. I have called again and the same guy Micah said to e-mail the manager because for some reason he doesn't know how to e-mail himself (the company is clearly all around incompetent). E-mailed the branch manager, James Ney, and no reply. It's been a month - I shouldn't have to beg for my own money, lol. If anyone has been in a car accident and has had to file an insurance claim, you know the process for getting insurance to pay can take weeks. I was already weeks without a car. I had to ask coworkers to pick me up and take me home. So to add insult to injury on an already awful situation, I'm out $151. Way to go, Hertz. You've successfully scammed me for your own selfish benefit. I hope everyone else reads this and stay away so they can avoid renting from a seriously shady company.

    Very BAD ! DO NOT come here. I rented a car on February, but they made a big mistake, they charged…read moreme 2 times. Well, That's okay. I called them again and again, but 5 months passed, I didn't get the refound Wtf ? Only money in their eyes ? B#%ll@×s#: /t???

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    Once the driveway dried the oil stayed and also cracked due to the oil cleaner they used
    Once the driveway dried the oil stayed and also cracked due to the oil cleaner they used
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    Budget Rent A Car System - carrental - Updated July 2026

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