My family (& extended) has used Shina's services many many times over the last few years. Airport…read moretrips, members of our family even used him to hire rides for clients at work. We were very happy until, over the last year, he started using other drivers and we started seeing issues. miscommunication, tardiness, etc. That alone would not have generated this review. However... Our most recent experience was in late Nov'18 when we hired him to take our family of 6 to the airport at 530am for flight. He confirmed the trip and was in communication with us up to 3 days prior but then we never heard from him again. The night before he wasnt confirming the pickup time, at 5am we were leaving desperate messages on his phone and text. Never heard back. We ended up having to drive in and pay for a week of parking, luckily we could squeeze all 6 into my truck. For our family to have brought him so much business over the last few years and for him not even to have the respect to call us back to tell us what happened, apologize, etc. Sincerely, The O'Brien, Tatarzyn and Riordan families

Shina is the most professional limo driver I have ever known. His prices are fair and his service…read moreextremely superior to any of the other Boston limo services I've used. Do yourself a favor and call or email ahead to ensure a ride!

I have rented a car here 2 times and each time was great! Cars were ready and waiting when I got…read morethere. They were also very clean! The first rental was from an accident and they billed the insurance company for me. No hassles at all! Very friendly and knowledgeable staff as well.

Wow. Flew in from California and needed a rental car. I ended up not getting a car when we reserved…read moreit 2 days in advance. I went on Orbitz just afterwards and had a car all rented in 15 mins at budget at the airport in worcester. They wasted 3 days. Need some better service training. Will not attempt to rent from here again.

The vehicles are most affordable rental cars in Brockton Massachusetts The vehicles are clean fuel,…read moreefficient, and the people are very professional

I can't believe this hasn't been reviewed yet!…read more I have used Bourne a bunch of times, mostly so far for Military travel but a lately I have started to use them to bring the whole family to Logan. They are awesome! The drivers have always been extremely personable and courteous and the cars have always been clean and spacious, and I've never missed a flight. This place is one of the best I've used. If you need to be there, give them a call!!!

Have used Bourne several times to and from Logan. Always prompt, more than courteous and very…read moreexperienced drivers. Pricing is great. Wouldn't think of using anyone else. Thank you Bourne for such great service.

On June 17, 2021 I thought I'd give this local car rental business a try. When I arrived for…read morepickup there was one car available, a minivan that was just being returned. The clerk told me it was ready to go but I saw the last customer leaving the vehicle and asked her if they cleaned their cars between rentals. She said in this case she could give me "a cleaning wipe to use" myself. That was my first red flag, but I was in need of the car so I went ahead and authorized the rental agreement. She then said they would run a $200 security deposit that "would be returned if the car was returned in the same condition." At this point I had second thoughts about this place and said I wanted to check another place before I decided to rent this unclean minivan. The woman at the counter (Kelly maybe?) said she would gladly rip up the agreement should I decide not to rent it. I never touched the car, and she drove it around back. Twenty minutes later I called Star but got their voicemail. I left a clear message telling them to cancel the rental. I thought we were good. When I got home from the trip I noticed the $200 security deposit was charged to my CC even though I had canceled the rental and the clerk told me the agreement would be "ripped up" should I decide not to rent there. I just disputed the charge with my CC company and am awaiting their investigation into the matter. But I'm hoping Star will do the right thing, realize their mistake, and refund my $200 (without CC intervention) so we can put this behind us. I'll let you know what happens!!

Rented a car to take the MA road test, and Star Car Rental took care of everything (stress-free)!…read moreThey are familiar with the requirements for the MA road test so the flat rate to rent a road test vehicle already included everything we needed: a car that met the specifications for the test, as well as all documentation required to present to the RMV (the staff seemed amazed that we had everything we needed!). Pick-up and return were easy as well, even though we booked less than 24 hours ahead of time. Star Car Rental was a life-saver for us, highly recommend their service!

Using my husband's Yelp to leave review . I went to this Triple AAA in Franklin Village yesterday…read moreto get some passport photos done. The service was outstanding. Tracy helped me and she was wonderful. Friendly, helpful, informative and very kind. Thank you Tracy for your excellent and prompt service!!

I took my son here to apply for his permit. WE did not leave with all the paperwork needed. I now…read morehave to go to the RMV which was the WHOLE point of going here. Make sure you have everything you need before you leave because they can't reprint anything and you'll end up like my poor son who has to wait even longer now to take his permit test. AND if you call back they tell you, you received it and you must have lost it.

This has to be one of the best customer experience story…read more We went to this place with a renewal request for an already expired driving license. Even though it was already late on Saturday and the staff was all set to close in couple of minutes, upon looking the expressions on our faces and understanding the situation. They accepted us in and handled our application with best courteousness and professional manner. I could not thank them enough for their effort. This was not the first great experience I had with them, they went above and beyond to find best deals on some leisure park tickets as well earlier.

Membership has its privileges. Coming prepared with an appointment and all of our documents from…read morethe RMV checklist made upgrading to a real ID fast and easy. Getting a registry appointment nearby was next to impossible and we were able to get this appointment quickly. The staff ran the line efficiently and kept the process orderly.

Rey and his wife, Gabriel, were terrific! Dealing with the owners and not a middle man or 800…read morenumber was the best decision we made. They answered all our questions, even suggested a few things, which were very helpful. The buses were very clean and the drivers all experienced and made the ride very fun! We used them for our sons wedding in Boston and making the turns in the busy streets of Boston is not easy, but they made it seem so simple! Great prices and just a well run company! We will definitely use them again!

We used Z&M for transport to and from my sons wedding and they did an amazing job! Our driver Kim…read morewas phenomenal! She was continually on time for each trip transporting guests from hotel to venue and back again. She was able to maneuver the large bus through NH back roads through a thunderstorm and downed trees! We will definitely call them first when we need transportation again! Thank you!