Service was okay, typical for a b-dubs. Pricey from what they used to be and makes you compare to others every time we think of going. If they lowered the price point, and/or offered more, such as better service or Kareoke, the bang for the buck would hit. read more

It was freezing cold inside. We waited half an hour for them to take our order. Waited another 45 minutes for half the food. The rest of the food arrived 20 minutes later. My meal was lukewarm and greasy. read more

I just walked from the tru stop all the way over there and the girl taking my order ask did I want queso cheese, they didn't put it on there, I noticed it missing after I walked all the way back to my truck. I called the manager and told her, and she offered my some queso, but I would have to walk all the way back over there, and I left a tip, before knowing they aren't paying attention, never again. read more

I am so sorry Amarillo, if this is all you have for wings. I'm not sure how they could possibly get them so dry but they must have a secret. Avoid the Nashville Hot sauce unless you're looking for sour ketchup. I'll give them a star for having IPAs on draft. read more

I do not understand all of bad reviews. My first time here and it was better than I expected. Much more than just wings. I had the Southwest Philly sandwich and it was delicious. BWW was my nephew's choice for his birthday dinner two years in a row. read more

This place is a ghost town on a Saturday evening. Overgrown weeds for landscaping, dirty inside, and extremely slow service with hardly any customers. $25 bill for an average at best 10 boneless wings (which are nugget size) and 1 single beer...will never be back, don't imagine it'll be around much longer. read more

I saw this had two stars already and went anyway. Sat for 25 minutes before anyone acknowledged us, we put in our order immediately and it took 1 hr 20 min to get our food back. The wings were alright, but the salad had little dressing added and the chicken was hard and skimpy. The place is dirty with trash on the floor and sticky tables. If you plan on coming, I strongly recommend against it. read more

Walked in for a table of 4 and had to wait to get service for about 30 minutes and still got different orders when server came back and repeatedly asked what the order was. read more

This place was absolutely trashed. Tables were dirty, trash and food all over the floors, and a full dining room with zero staff. We didn't stay long enough to eat. Won't be back. read more

I got the old-fashioned cheeseburger and it was really good, I was disappointed because in the app it was running a promo for six free wings but when I went to the checkout, it didn't work so I didn't get the free wings, but the burger was really good and the fries were also. I tried the same thing a few days ago and the free wing thing worked that time so that was awesome. Everyone knows the wings are good here but try the burger sometime and it might surprise you how good it is! read more

made this account so i write about one of your servers. amber is truly a force of nature, i felt heard and understood more so than when i visit other places. often times when i go out to eat i rarely have someone who waits on me that understands because of my accent. i am grateful i chose this buffalo wild wings. read more

Ordered wings for take-out. Food was promised at 5:10, but was not ready till 5:25. Got home by 5:30, where we noticed the vegetables were not included and the wings were less than warm, almost cold. I called the manager on duty who said she would make things right.... So she took $1.00 off the price. Thanks for nothing. read more

Last year when I went the service wasn't great. However the service and food has improved dramatically! Management is really good as well as the atmosphere being like an actual sports bar! read more

It had been a couple of years since I last went to BWW. Thought I'd give them another chance and regretted it immediately. There were 2 maybe 3 tables and it still took longer than 15 mins just to get our drinks ordered. Drinks were flat. Wings came out cold. The server never came back after dropping off the food for refills. When we finally were able to pay our ticket was all wrong. Never again! Lesson learned. read more

We waited 2 + hours for our food and I wasn't even correct.Horrible Service I asked for a WATER multiple time and still didn't even get it and most of the orders were wrong and also got charged for fries on two orders that were missing them and they wouldn't take the charge off of the bill how inconsiderable knowing how late the food was and most of the dishes were room temperature.The place was messy and reeked of marujuana and the staff didn't help or care that we had a horrible experience.the food was for a lack of better words poorly prepared and delivered in a timely manner.you could tell it hadn't been cleaned in a while which is sad as our group expected more since it was a special occasion and this experience as a whole ruined our whole party's intentions of celebrating our loved one,if I could give it a negative review I wouldn't give it a second thought.Overall the worst experience I've ever had read more

The bar area smelled like mold. The server was unbelievably rude. The food itself...seemed off. The chicken wings were incredibly small, they did not give us our fries. We asked if we could have our fries, and the response was "are you sure you want them? It takes a while to cook them." It was hands down the worst experience I have ever had at a restaurant. read more

i've never wrote a review before, but this experience really compelled me to. absolutely 0/10 TERRIBLE service. the place was a trashed zoo. walked in and stood around like fools all while the employees brushed past my party and i not batting an eye. almost as if they were annoyed that us (the customers) walked into their domain! until we went up to the to go desk and they let us know it's open seating... just had to find out on our own since there were no signs. ok! food was ok, after waiting over an hour for it and our waiter constantly forgetting our drinks and totally forgot our appetizer we had originally asked for. i'd highly recommend against going to this location. they need some serious work on staffing/management here before people start giving them their money! AVOID THIS LOCATION read more

Horrible service horrible margarita and I feel like the wings get smaller every few months or so .... Stop killing baby quails lol did t even finish my mango habanero wings they were so sticky and 2 ranch lil cups to dip ? Please I need a bowl!! read more

So I saw my server scratch her ass as she walked kitchen, it also took a hour as always tho thier very consistent thumbs up read more

Good food, good service, nice host and service staff. Only issue, menu offers coffee but not available.

Wow this place has unfortunately gone way down hill. The table was sticky & it ended up all over us. We had to ask the waiter if she could wipe it down and the menu as well. She informed us that she wiped the table off, but it still had dishes on it when she did. I had the chicken wrap all of it was dry, the tortilla and the chicken. It was also cut so weirdly it was hard to eat. My husband had the sampler plate and his wings were dry and hard to chew. He will never eat here because he has never liked it, but we gave it a chance again and are very disappointed. We will not be back. read more

My food was covered in small black hairs. We sent it back to the kitchen, but after waiting 20-30 minutes, we again received hair-covered food. read more

If I can rate no star I would! Do not come here. Waited for TAKE OUT simple wings for over 30 minutes. The service is horrible and rude. Bathrooms are horrible & filthy. read more

Stopped here traveling through Albuquerque. It was 10 o'clock at night and it was just too crazy on Tuesday night. Definitely would not recommend this for family to come eat. Plus wait time for food was very long. Recommend they put a wall up between the bar and where are the tables are. There karaoke singers can ruin an appetite. read more

5 employees at the bar yelling and cussing and playing never have I ever. Their where kids about 20ft away and they didn't care. This a supposed to be a family restaurant but they acted very unprofessional and they wonder why their going down hill read more

Waited there for bout 45 minutes and didn't even get served or anything while people who walked in way after us got served fast and they weren't really that busy, so we left and came to Chilis and got served in about 5 minutes read more

It's been awhile since I went to Buffalo Wild Wings. This place was hoppin'. It was nice to see that they had plenty of servers, as the last time I came in they were short handed in the front of the house as well as in back. Much better service this time and the food was your typical BWW fare. Wings and salad for me this trip. Both were good and my server, Aubrey, was great. Friendly and always smiling despite being covered up with her entire section full. Great visit. read more

Went to eat here just after lunch today. The waitress was awesome. She had our drinks full and continued to check on us, but unfortunately the food was just okay. I had 5, traditional, orange chicken and 5, traditional, original buffalo wings. The wings weren't hot (fresh), they were barely even warm, although they were okay. My wife had the boneless buffalo wings and when they arrived they looked like they had been sitting there for a while. She later told me that they were hard to bite through. I figured they were because it looked like they were at least an hour old; whether they were or not is anyone's guess. We also had chips and queso but the chips were burnt and I had even heard another waitress complain if this with a table next to us. The waitress was helpfulnand took the chips off our tab. Maybe the food is better during peak times ‍. read more

The service was great at prom The bartender was very nice and the waitresses were nice and the food was awesome.

This is gross even for a guys bath room. I told the bartender but she didn't seem to care. read more

Buffalo Wild Wings - Is this what it means to be under new management? - American Near Me - Amarillo, Texas

Hey Buffalo Wild Wings, I literally just walk out of your restaurant. And what pisses me off is a few of you watched me walk out, even pointed at me and my kids leaving, and still said and did nothing. I watched as other people who were seated after me get served. This isn't the first time this has happened, the last time I had to ask for a server to take my order. If I wanted to be treated as if I'm invisible, I'll hangnout with my ex-wife. We're going to Hooters where we'll actually get served. Update: Arrived at the local Hooters abiut 10 min after we left BWW, and was seated promptly and had our order taken almost immediately. Had our drinks delivered quickly and had great service with a smile. And our waitress was awesome and interacted with both me and my kids. I usually tend to be a big tipper and I'm sure she will earn my business again. Thanks BWW, if I had stayed I might have received mediocre treatment and cold food if the other reviews are an indication of your establishment. read more

Went to the location on coulter in Amarillo. Sat for 20 minutes without having our drink order/order taken or even being greeted. Another couple walked out for the save reason after sitting for 15 minutes. read more

It took more than one hour to get food when it was not even busy. We did ask how long was the wait. The server said 20 min. But we waited there for one hour without being noticed. We finally canceled the order. read more

The absolute worst experience we have ever had at a Buffalo Wild Wings.. The food was cold, the wings were harder than a rock and dry as can be, the service was nonexistent. We ordered a kids mean in which the waitress asked if we wanted Mac and cheese on the side, then came back and said we had to pay for the mac and cheese, yet brought the kids meal with no side. I had to ask for our kids meal side after the fact knowing I was paying an extra 4.99 for mac and cheese reguardless. we will never be going back! read more

Was ignored by all the wait staff they decided to dance around the floor instead. Took over 10 mins to get drink order, ordered a small amount of food and it took over an hour for us to get it. after politely complaining we got two different excuses as to why it took over an hour when there was one other table in the restaurant. It is always like this nothing changes. read more

If I could give this zero stars I would. Staff seemed lazy and not thrilled to be at work. The lobby was a mess and tables had not been cleared. Hardly anyone in the restaurant so it wasn't like it was because they were busy. Decided not to even eat here because of how dirty the place was. If that's what it was like out in the open, I can't imagine what the kitchen was like. read more

Maybe this place should shut down on certain days until they get more staff. Waited at the front for 10 minutes to just get seated. Waitress walked past us several times and were more worried about their computer than the customers. Someone who wasn't even a waiter..we got up and left. Never going back. read more

We were traveling through Amarillo and decided to stop by BWW for a lte dinner and some football. The restaurant was very dirty and disorganized, the floor was covered with trash, the menus were smeared and stuck together with food, our server was polite but overwhelmed and had to quickly clean off a table so we could eat even though there were only six other tables being occupied when we arrived at 9pm. The other servers were yelling and throwing f-bombs at each other. The food was not good. We ordered the chips trio, the chips were so hard and stale we could not eat them. The queso was cold and had a skin on it so obviously had been sitting there awhile before they brought it out to us. My daughter tried to bite into a tortilla chip and it cut her gum and made it bleed. We ordered the Cobb salad, we asked for no meat, they left off the chicken but covered the salad with so much bacon bits, you could barely see any lettuce. (Bacon is meat by the way). I had to walk over to the to-go station to get forks and napkins for our table because no one thought to bring us any. The wings we ordered, both the cauliflower wings and the bone-in wings were cold. We had a chicken tender kids meal that was inedible, it was steaming hot yet the crust on the chicken was soggy. They had obviously reheated some tenders in a microwave or left it under a hot lamp too long. We sent it back and so my daughter would have something edible for dinner it but it took so long to get her 2 tenders that the rest of us were long finished eating and she was just sitting and waiting. Meanwhile the other servers continued yelling and cursing at each other. So glad we were just traveling trough and don't live here. So disappointed. read more

I really want to like this place. I grew up on on B-dubs and have thousands of loyalty points. Tonight was a poor experience. It took over 10 minutes just to be seated and I had to ask to be seated at that. Our waitress was decent overall so no complaints with her. We ordered 30 boneless wings to share amongst the 3 of us. They were cold, dry and undersauced. Borderline inedible. This was a management issue. They were clearly under staffed but who isn't these days. The staff did the best they could. There was no leadership and it showed. I'm willing to chalk this up as a bad night, but I probably won't be back to this location. read more

There is a disconnect between FOX sports and the local provider. Instead of addressing the problem before the game started today, they wait til the game is blacked out and then try to play catch-up and find a way to show the game. Very unprofessional operation. I ubered to BBW and left half a beer so I could Uber to another sports bar around the corner. This place should do the community a service and close. Amarillo has too many other options for such a poor choice available. read more