We were watching the Warriors game at home with our kids and thought that wings would be a perfect accompaniment. The order and delivery was fine and convenient. The driver was on time. However.... when we opened the box, it looked like a dead animal had died and been covered in a sauce. The cheese curds tasted like mini nerf balls. Possibly worse. They forgot one of our sauces and replaced the other one with something we didn't order. Instead of mild, we got extremely hot sauce coated wings. I'm sensitive to spice, so I could barely stomach them. TERRIBLE and never again. Dominos wings are better and they don't even specialize in wings. read more

Terrible service. Don't understand how I come in when it's super empty and I still have to wait 10-15 minutes to get seated. Service is so slow in every way We were in there 2 hours and spent about 15 minutes eating Meaning the rest of the time it was nothing but waiting read more

pretty good wings. ordered online and picked up. I was the only one picking up, except all four of the pickup parking spots were full (LAME!!! shame on you, lazy diners!). food took about an extra 10 minutes from the posted time when we ordered, but tasted good when we came home. read more

Buffalo Wild Wings - American Near Me - Concord, California

See all

This place is horrible.MY family went in there after my granddaughters graduation. It was the only place close by that was open at 9:45 pm.we went in on July 5 2024 by the way and nobody came to seat us or any thing til about 10:30pm There was hardly any body in there lots of tables empty. When they finally came out of the back it was just to I will never seat our party of ten it took another 30 min to get only our drink order.We didn't get to order our food til almost 11:00pm In the meantime my grandson went to the rest room and came right back because there were 2guys Vaping in there.When I went to the ladies room it was filthy and a bare foot lady with blue hair came out and went in to the kitchen.I was shocked that she might work there all barefoot and all.We didn't get our food til almost 11:20 and soon after it was last call for food and we couldn't order anything else.It seemed like there was no manager and everything was out of control.I will never go there again.That was the worse place I have ever been in my life!If I could I wouldn't give it any stars. read more

Our server must be new. Needs to spend more time checking on orders and not just trying to talk to people. A drink was forgotten twice. Utensils/napkins were forgotten. Three dishes weren't brought out until most of our party was finished eating. The server tried to tell me the last dish didn't exist. Although he acknowledged the dish twice before, I had to point out the dish on the menu. Amongst the food that was brought out on time, the chips were stale. The onion rings were soggy. The mozzarella sticks were cold. read more

Okay so this restaurant was pretty great if you're sports fan. I like coming in here and seeing all the TVs and every single one of them had a football game. Almost everyone in the place was dressed in their sports gear as well. The TVs were all high-definition and there were multiple games on. Now the bad, the seats are only those high chair type seats there were no Booth or normal chairs of any kind. That made the place uncomfortable. Second of all for $25, I expect my food to come on a plate and not in the little paper containers that you get when you order food at a carnival. The wings and quality of food was very average, nothing that I haven't gotten at a fast food restaurant. For the most part, this is a place you come with your friends to kill time. I brought my wife here hoping to have lunch, and it definitely was not that kind of a place. I did like it and I will come back, but definitely not expect to eat a meal here. read more

Ordered for pick up. Pickle chips came as globs of fried pickles. Not even sure how I'm supposed to eat these. read more

Buffalo Wild Wings - American Near Me - Concord, California

Should've read the reviews before stopping by. Ordered fried pickles only to get a measly amount of poorly fried pickles, and a half assed serving of dipping sauce. ordered tenders with tots instead of fries only for them to get my order wrong and tell me they couldn't toss my tenders in the SAUCE I asked for. read more

Late review...good place to go to watch a game. Chicken is ok...other menu options are decent

They should start selling PIZZA because... THE WINGS SUCK!!! You'd think they would have had known how to make good wings before they named the place. I've had worst wings but I've had a lot of better wings and none of those places named themselves base on their wings. To make it worst... They are pricey. The only reason I return is for the draft XX. Yes... It's all about the XX. Wings suck but the beer is cold and Mexican. Plenty of TVs and channels but the wings still suck. Service... Slow but nice. Nobody is going to push you to buy anything or be nearby when you want to. OVERALL... It's about the beer. read more

Love the atmosphere and sports bar decor! Great east to get to location! I had the snack lemon pepper wings and they were delicious! Way way better tasting and more meat on them than wing stop! The bar is very cool and comfy! Service was friendly and prompt! read more

See all

Really confused and concerned how this company is still in business. The workers are completely incompetent, waited an hour and 1/2 for 2 people because the workers decided not to show up for work which subsequently shut down half of the restaurant. On top of this, the staff that did show up was rude, unhelpful and downright disrespectful. Don't waste your time here. Find another Buffalo Wild Wings to spend your money at. It's about time this Concord location goes out of business read more

Asked for my Blazin Rewards phone number so I can redeem future points. And honestly deserves 5 stars solely because it's the first B-Dubs location to do so. Also the cashier was very nice and had my wings ready for pick-up read more

I don't like to leave bad reviews but the customer service was ridiculous. We walked in to place out todo order And nobody was there. Three workers passed by and never greeted us. Finally a worker came out and took our order but wasn't helpful at all. When we got home I realized we did ask for celery and blue cheese dressing. But what we got was 2 pieces of celery and 4 baby carrots. We spent 40bucks and it def wasn't worth it. They need to step it up or not! read more

Devonn at the bar went above and beyond today in his customer service! I ordered a salad after the lunch rush and they were out of salad! Devonn went to the store and got me a bag of salad to satisfy my Sunday wing and salad craving. I was so surprised he even offered, I mean who does that!!? I was also really impressed with the way I over heard him taking care of other customers at the bar and he could even name their mescal cherry margarita just by looking at it. I'm impressed with Devonn and the way this location's management allows their employees to go above and beyond for their customers! read more

Visited this particular location on 4/14 at 6:02pm This location is a lot smaller that the bdubs I've visited before (Dublin & San Ramon). We waited for about 20 mins for a table for 2 which was expected because it was so packed. Got seated near the bar which wasn't a problem. Everything started out great until we got our food. Usually at bdubs locations you get served your food with extra plates to eat from and extra napkins, that wasn't the case this time. We got our appetizer which was a chili con queso which lacked the chili so we asked the "captain" (Krystal) of the section if we could get a new one. She replied with "ok who is your server let me go get him." At first I thought it was fine that she was going to get him. Shortly after a food runner came and delivered our food but it was missing the sauce that we requested on the side for our wings also it was missing our plates. 15mins has gone by and still our server is nowhere to be found. Food untouched and still our chips and dip were as is. I asked a total of 4 people to grab our server and they all replied with okay I'll get him but he never came. Our server, DYLAN also visited every table around us except ours even when I would wave my hand at him. Finally after our wings were cold we finally got our waiter to the table. He replaced our chips and dip and finally got what we needed. I was just surprised at the fact that there was really no team work involved here. And the other waiters really weren't willing to help at all. -also as a side note all the stalls in the women's restroom did not have any toilet seat covers which I think is very unsanitary. Even though I am from Pittsburg and this location is near me, I plan to only visit the Dublin and San Ramon locations in the future. read more

See all

Never have tried a Buffalo Wild Wings and will never go back. I ordered the Buffalo Ranch Wrap to go. This is clearly nothing spectacular for $11. This is a small little wrap with excess tortilla due to lack of filling.The chicken reminds me of pre packaged/pre cooked chicken in a bag. It definitely does not taste like freshly grilled chicken. There is no wow factor here, and for $11 I could make 5 of these simpleton Wraps. No Thanks. read more

Buffalo Wild Wings - Buffalo Ranch Wrap - American Near Me - Concord, California

See all

Came in here with my kids around 8pm waited 35 minutes to get us seated when they had a section blocked of 15 to 20 table available but they told us we can't use that area. There was a long line that went out the door. When we finally got seated table was still dirty wet with crumbs on and sauce still on the table then went to go wash our hand and my god look how dirty this bathroom is just filthy. The only thing that was good is the server he was nice and polite read more

See all

Had seen a recent signage for opening and took the Wifey out to lunch. We had a friendly waitress (Caitlin), and she was very informative and jovial. Wifey had the express pick for lunch which included a salad and Boneless wings. She opted for Asian zing and we had tried the Fried pickles as an appetizer. I had ordered the Chipotle wings with the rub and the Bbq wings, since it was .70 wing Tuesday. I had also ordered a side salad with a dressing called Bourbon Honey mustard and it had a kick. The place recently opened on 05/08 and it has a great Sports bar feel with about 69 Tvs and patio seating. Great atmosphere and good food will bring me back since they have about 30 beers on tap and are open late till about 2am. I forgot to mention that they also have Boneless wing Thursday's, too. read more

See all

I'm bias because I really enjoy other wing places more than BWW. So I'll try and be as fair as possible. 4 stars is honestly due to the really good service by our sweet waitress. Super tentative, gave recommendations (including CARAMEL with our cheese curds which wasn't bad!) and was just all around fun. The cheese curds were pretty good, came with a basic chipotle BBQ type deal. It was alright! I have come in the past and I think the Cheese Curd Burger is pretty yummy! So honestly anything with the curds is a good choice. The wings, are good sized and full of meat. Better than one of the competitors. BUT I personally don't think the flavors really are top notch. The jammin jalapeño was very "jalapeño jelly" smooshed on a wing. It was interesting! And the garlic parm was saucey Instead of butter and parm on the wing itself? Which is definitely not bad. Just, not what I personally want in a wing. But I can't knock it and the vibe is really nice, especially right during COVID if you want outdoor seating, sports and wings! read more

Buffalo Wild Wings - 15 Traditional Wings garlic parm and jammin jalapeño - American Near Me - Concord, California

See all

I'm always weary about the BWW locations. it's usually hit or miss at their locations. on varied days you'll get bomb-ass service but the food is ok. or the food's tastin better than usual but you get that one server who just doesn't feel like working that day. this location is ok. been here only three times to sit down and eat and service and food has been okay. I've ordered more to-go from this location than anything-that service is great. My daughter and i's last visit was great though. Server was happy, food was good, and the table was big enough for the food we ordered :) read more

We ordered BWW through door dash. They showed up without part of the order confirmed on the receipt. Door dash informed us that when the package is wrapped up they can't open it due to food handling regulations and unless the BWW rep shows them they have no way to verify what is in the order. There is a 2 party break down in this system, but I mostly fault BWW because this clearly involves a break down in their process pictured here where someone is supposed to review the order with the door dash driver and sign, which I confirmed with the BWW manager was a miss. Despite this, both door dash and BWW have declined to help us rectify this situation other then asking that we drive over to pick up the portion of the order that is missing, which is not acceptable for people who are trying to rely on this due to physical limitations. read more

Buffalo Wild Wings - Missed order items and skipped process steps by Buffalo wild wings - American Near Me - Concord, California

At first, we were told the wait would be 35-45 minutes. So my wife and I talked and decided to just wait. Not 5 minutes later, we were being seated. Not sure if the host was just misinformed or just lazy about the wait time. We got the artichoke dip appetizer which was delicious. However, it came in a very small, paper dish. Plus, it was burnt around the rim so I'm not sure if they are just microwaving the dip or what. The burger and wrap was good but nothing to write home about. And most of all, their wings leaves a lot to be desired. The size of the wings are small and the sauces taste store-bought. read more

If I could leave 0 stars I would. Service here sucks. 2 of us went during COVID, they have plenty of outdoor seating. We went on a Friday night around 8:25pm, seemed like quite some people waiting. We stood in line to put our name on the list. There were 2 parties ahead of us waiting in line. It took about 10 mins for the waiter to come assist us meanwhile 2 of them had passed by us and did not say a word. We finally got on the list and they said it'd take about an hour. While waiting in line we noticed 1 party of about 6 people leave and a small group of 2 leave from the front patio area. We came back about 25mins later and the tables were still empty and had not been cleaned. A group came around 9 and the waitress told them itd be an a hour (they close at 10pm) and they asked the waitress about the patio tables since now all 3 tables were empty and she simply stated they weren't cleaned. I WILL CLEAN THEM FOR YOU AT THIS POINT. Long story short, the waitress would pick up 2 cups at a time then take them all the way to the back then come back and sweep then go to the back... etc, you get it. When we left the restaurant around 10:20pm, all the front patio tables were empty. Really seems like they don't want to work. I'm over this place. read more

I thought this place was a-ok! I don't know why the negative stars. We came here last night for dinner around 6:30 with our two kids and were seated within 20-25 minutes (not too bad for a Friday night) and were pleasantly served with polite and attentive service. We ordered a 20 piece which I think is better value than other wing joints because we got to try four flavors. We tried bourbon honey mustard, buffalo seasoning, Parmesan garlic and Caribbean jerk. These flavors were awesome except we could have done without the Caribbean jerk, it was spicy which we liked but the flavor wasn't for us. The kids each got mac n cheese and fries which they loved. The minus one is for not having plates and the fries not coming automatically with a side besides carrots and celery. read more

I understand it's Covid season but this place is alllllll bad, fries are didn't even have salt, couldn't even cut up the carrots or celery, celery was brown, service was slow and that's with not even that many people there, don't, just don't . read more

My family and I ran out of options for lunch so we decided to come back here (again). 10-15 minutes in after being seated I was reminded why we stopped coming here. It's not busy at all but it took a long time for anyone to come over to greet us and take our orders. The other customer next to us left a long time ago and nobody has come to clear the table. The floors are dirty. Not coming back. read more

Buffalo Wild Wings - American Near Me - Concord, California

I cant give 0 so pretend the 1 is a 0! It started out that the waitress dumped an entire large soda ice and all in my granddaughters diaper bag, diapers, jacket and her blanket soaked, mind you it's raining. I understand accidents but all we got was a oh sorry. No napkins to wipe up, a customer sitting behind us gave us his. Ok now my other granddaughter ordered a burger, her food came out 45 minutes before ours so she was done and ready to go, we are now 1 hour 15 minutes in. We get food, safeway has better wings. The fries were not cooked all way, my chicken was soggy. Usually you get napkins when eating wings or am I crazy? Nope, refills offered on sodas for your spicy wings....nope. Had to ask for check ..total time 2 hours. On a Tuesday..for wings. This place was horrible, I have been to others and they were good. Dont do it, dont go in read more

I thought it would be okay to give this place another chance, since it had been a couple of years since my last experience. BWW corporate should video this place for training purposes on service industry standards. They can title it 30 things we do to lose our customers. read more

I had visited twice after my last disappointing review for this place. I didn't like what I ordered last time and that refrained me from coming back again. However I had a bite of my sisters to-go one day of the Honey BBQ, and I thought it was really good so I decided to give it another try. Still not a fan of the TVs but it doesn't really bother me much. But one thing that stood out to me during my visit was my server. I didn't catch her name, but when I paid for my food she gave me the wrong change. I was suppose to get $6.01 back, but instead I got $4.80. It was a really random amount of money, so I asked her about it and I asked if I could get the correct amount of change. She had no problem with it and came back stating, "you wanted $6 and a penny right?" I didn't know what to say other than "uh yes?" And she said "well here you go." I thought it was really weird of her to say that but it was pretty late at night when I went so I don't blame her fully. I just don't know why she said it like that LOL. Otherwise I probably will still come with my friends but it's nothing special. I still prefer Wingstop :-) read more

just wow. never ever expected quality. damn this is first time i didnt eat salary in my whole life time. read more

Buffalo Wild Wings - American Near Me - Concord, California

I would give this place 0 stars if I could. I came to this place with my friends for someone's birthday we tried calling but they didn't pick up the phone, we went and they told us there would be a 45 minute wait. After more than an hour we asked when we would be seated and the employee had a rude attitude and told us we had to wait another 30-45 minutes. Instead of lying to costumers about wait time be honest about it people would understand and you politely said that the wait time was long. Do better read more

Extremely disappointed in the lack of customer service at this location asked simply for my wings well done was said modifications aren't allowed tonight when clearly it takes about 15 seconds to just leave something longer in the fryer very poor management skills when i am a customer i expect food to be cooked how i order it not how the cook feels like cooking it this evening read more

My husband and I come here often -- especially for games. And I'm disappointed to report that I'm disgusted. I ordered something as simple as chips and salsa. When it finally came, we got the scraps of the chip bag. All crumbs and very few whole chips. But the disgusting part was that there was a dried cheese rim on the bowl of salsa. Clearly not cleaning their dishes properly and the worst part is that whomever poured the salsa must have seen that there was dried cheese and decided to cover it up with salsa as if the customer wouldn't have eventually noticed. (Aka we damn near ate half of it already!) But the worst-worst part was that when I was nice enough to politely let the server know of this -- he wasnt surprised, almost like its normal and he suspected that I wanted something out of it. I don't want a single thing from this place after seeing that. I don't trust it. Nasty. read more

Buffalo Wild Wings - American Near Me - Concord, California

Pre-ordered for a 2:30 pickup. We then waited at the restaurant for TWO HOURS until 4:30 before our food was ready. None of the employees cared including the manager. Do NOT eat here read more

Had 15 wings delivered. Fast and courteous service but the wings were extremely dry. Won't call them again.

Darn .. this place is getting bad everyday and no wonder they can't retain their employees . Management to be blamed . Waited 40mins to be seated and when seated waited 35 mins at the table before we went to front desk and were told the server in that area left so moved to another area. In the meantime went to the bar so I can get few drinks, I even offered to open/close a tab but the bartender (he had no idea what he was doing) refused and told me to go back to my table to order . Finally someone came and took out order, have been here 1hr and 45mins (does not include 40 mins waited to be seated) and still no food . No managers here, will update when we get our food , Friday , 03/17/2023) read more

Didn't get my food for over an hour because the cooks were watching the game REALLY REALLLY WTH !!!!!! That's not a good enough excuse man that's the last time I'll ever come to this BWW SMDH game night is the worst workers get super distracted so unprofessional read more

First time ordering at this location and I will not be going back. First off, customer service was great. Friendly and fast staff. We're talking about the food right now. I have NEVER in my entire life seen the tiny chicken wings until I ordered from here. I have small fingers and some were HALF the size of a finger. Did your cooks or manager just order baby chick wings and called it a day???? Absolutely NOT worth 30 dollars for these shockingly under-seasoned, TINY wings. read more

It's ok. For a place that is known for wings, they aren't that great. Having boneless could be a possible factor why they aren't great. This was my first time here so I didn't expect much. *Food Review: I ordered a size small(12 pcs) boneless wings with Honey BBQ and Mango Habanero. Honey BBQ tastes just like regular savory BBQ sauce with a slight hint of sweetness. I expected it to be sweeter. Now Mango Habanero, there's no sweet mango flavor to it. In Mango Habanero, it tastes smokey and spicy, that's it. Also, my "wings" weren't even fully coated in the sauce. I also ordered the "Tablegating Sampler." This was actually good. It came with soft pretzels, battered fry mushrooms, boneless wings, pita bread, artichoke dip, and a cheese dip. *Service Review: So, I did attend on a busy night. About a 30 minute wait. Waitress service was nonexistent. It was hard to find her to wave her down. It was difficult to even find any waiter/waitress around. Every time we needed someone it would take about 15 - 20 mins. I understand they are busy but there was no one around. And if they were around they never looked our way. We were put in a corner, so maybe corner seats suck. Getting the check was difficult. Getting back our cards also took quite some time. *Misc. Review: So, while waiting for a table, there were quite a few tables available. They were higher tables near the bar right behind the check in area. It's possible that those tables are reserved for alcohol orders only but, those tables could've been used for many of the people ahead of us. read more

Buffalo Wild Wings - Boneless wings not fully coated. - American Near Me - Concord, California