when I came to place a to go order Brandon was very nice and had a positive attitude the whole time. He hooked me up and made sure everything was all good and to be honest he is the best employee for Buffalo Wild Wings I have ever met. He deserves a raise. read more

Food was good service was quick, would go again only issue is the price which seems a little high for bar food

Got served cold food, like colder than room temp. Talk to manager who just rolled his eyes. And told me they just pulled it out of the warming drawer. It was not a good experience. The manager was very unprofessional! We waited more than 30 minutes for our food which would have been fine if it was cooked to order. They were not busy at the time of service. read more

Had an excellent lunch at BWW yesterday! My server Diamond provided great service, and managers April and John were amazing. Ordered the lunch wings, potato wedges, and tea - everything came out hot and fresh. The wings had delicious sauces and perfect flavor. [[HIGHLIGHT]]The atmosphere was festive and fun.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]Even though it was busy, I could still hear conversations easily.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]Everyone seemed to be in a great mood, creating a really nice vibe.[[ENDHIGHLIGHT]] What truly keeps me coming back is how Buffalo Wild Wings gives back to the community. When I walk in the door, I'm greeted by a beautiful community display on the wall featuring pictures and artwork from the special-needs community. It creates such a heartwarming feeling to see a restaurant supporting and celebrating everyone. Will definitely be coming back! Highly recommend for anyone looking for good wings in a fun environment. read more

Cold food. Didn't see the server but once. The kids macaroni was burnt on the sides from the microwave and they just put it in a black bowl and brought it back out. [[HIGHLIGHT]]The restaurant was dirty and stinks.[[ENDHIGHLIGHT]] read more

[[HIGHLIGHT]]We asked to sit on the patio and we were the only ones out there.[[ENDHIGHLIGHT]] Sat for 10 minutes, three different employees walked past us from the side entrance to go inside but never once did anyone come to our table or try and help. It's like this basically every time we come here and you can see from the reviews that they clearly need a manager that cares a ton more to run an operation that is customer centric and meets the basic needs of at least visiting a table a single time.... read more

Put in a pick up order around 7pm and set it up to pick up at 8:10pm. Order wasn't ready until 8:15, 5 minutes not a big deal. Got food home to my family and after I ate one of my boneless wings and my wife took a bit of hers we realized they were not fully cooked and some were completely RAW. RAW CHICKEN! Now we have to stress having eaten raw chicken especially while she is pregnant! Check your chicken before eating. Good money down the drain to have consumed RAW chicken. read more

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Went and met my sister there for lunch around 2. we both ordered the same thing boneless wings and cheese dip. only thing we ate. I got sick before I got home and she came home sick a hour later. I called John the manager he said well I'll wait and see if anyone else gets sick or calls. wow didn't even offer my money back . my server was amazing but food ~~ stars and management def minus stars read more

Love this place. Great service, wings and beer all year long. They have a great Veterans Day special we come for every year as well. Thank you read more

We had just moved here to Conroe and after a long day of unpacking and no food in the fridge, we wanted to get out and have a bite to eat. We drove over to an area we remember seeing some restaurants and saw a Buffalo Wild Wings. Never been in one but we were tired and figured we could get some comfort food and a few beers. We were pleasantly surprised. They had a pretty good selection of craft beer to choose from. We ordered a beer and checked out the menu. Burgers sounded good, so we ended up with a Smoked Brisket Burger for my wife and an All American Cheese Burger for me. We were pleasantly surprised at how good Buffalo Wild Wings burgers really were. They were really delicious! Even the French Fries were hot and crispy. My wife ordered onion rings with her burger and she found them absolutely delicious. Far better than most other places. We relaxed, ate our meal, drank our beers and enjoyed watching the baseball games on TV. [[HIGHLIGHT]]The service was good and being a weekday, wasn't terribly busy or too loud although the weekends can get very loud.[[ENDHIGHLIGHT]] Especially when they have special sporting events on the big TV. My wife has already decided to return in the future for the burgers and beer and an evening of sports. read more

We waited 1.5 hours in total. It took 55 minutes for our food to arrive, and when it finally did, everything was cold and several items from our order were missing. Our drinks went empty early on and were never refilled despite multiple requests. We also asked repeatedly for basic condiments but never received them. Eventually we just asked for the check, which itself took an unreasonably long time. when we reviewed the receipt we noticed multiple items had been double-charged. [[HIGHLIGHT]]it wasn't even busy in there.[[ENDHIGHLIGHT]] read more

I have been going to BWW for over 10 years , across all locations food quality is failing . Sauces vary day to day sometimes taste old. Potato wedges oily. Beer taps sometimes out of beer on different taps for months .Service feels stretched thin and total lack of upselling . [[HIGHLIGHT]]The inside bar area may as well advertise vaping allowed as it's clearly happening at the bar and it's worse on no smokers health.[[ENDHIGHLIGHT]] Absolutely NFG staff level to control vaping .As of 10/242024 we booth agreed will be the last time to visit any BWW establishments . read more

Buffalo Wild Wings - 10 boneless wings and clearly burnt and served anyhow like trying to eat jaw breakers ! - Chicken Wings Near Me - Conroe, Texas

You know you made a poor decision when walking in to pickup your order and there a half dozen people all waiting, all with that look of displeasure. I placed my online order 35 mins prior, received the email saying it was ready, and their "big board" said my order was ready and in locker 0, to ask the clerk for pickup. So I go to the counter and clerk asks "Are you here for pickup?" Why yes I am. My order says ready for pickup, and she says "Yeah, sorry disregard the board. It's wrong. Your order will ready soon, but we are understaffed." Well I waited another 20 mins and then my order miraculously appears in the locker and she says, it's been there the entire time. Yeah right.... What really makes me angry, is the website shameless asks / demands a tip. Kinda feel like you don't tip, you get screwed., but aren't tips supposed to be for good service? read more

So I set a to-go order today and i'm usually a fan of bww food and flavors, but today i was not. This was my first time at this location and i didn't think it would be any different. My whole order was honestly lack luster. All the food was subpar. I had wings that were smaller than my thumbs and it was very cold and over cooked. The boneless on the order was even smaller and mainly just breading. The fries were very stale and cold and even the sauces were only filled up to like 20% of the container. WACK overall read more

updating my review from latest visit, should have learned from last visit. bahhhhhh service is slow. food is greasy, onion rings were saturated with grease. beer was not cold and not good; tasted like a can. paid too much, no return. comment: never again. read more

Service was terrible we had a server named grace and was very very disrespectful and rude I gave her a 5$ Tip with some change and is un grateful comes out as we leave and throws the change at us I expect something to be done about this and I'll be calling tomorrow to also complain again this was very unacceptable and unprofessional read more

Wow! Came here with a work group right after the lunch rush. The service from one of the servers was so poor we asked for the other server because they only had two servers on the floor. read more

We had a server named Grace who has been nothing but a tyrant toward me and my family. I ordered drinks for me and my wife. My wife had forgotten her ID and I ordered her drink and provided Texas law to be able to serve her also. Grace convinced the Supervisor to not serve and shown me the care more about their servers than their service. read more

After coming here for years, I may consider looking at going to wing stop or other restaurants with wings. The staff looked very overwhelmed and understaffed every time I come in here. [[HIGHLIGHT]]The hostess tried seating me at a table that still had food on top of it and food underneath and around the tables.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]I asked if I could sit somewhere else because that wasn't clean.[[ENDHIGHLIGHT]] They were very busy right before I came in assuming from all the people coming out so that's why I was patient and just waited. The waiter I had was very sweet she did a good job. The food was good. [[HIGHLIGHT]]The only issue I worry for is for the cleanliness of the facility. No one seem to have time to clean and as someone who is eating.. I don't want to look over and see food all over the carpet next to every table.[[ENDHIGHLIGHT]] read more

Be Warned! If placing to go orders you may as well count your wings before leaving. This location is KNOWN to skimp out on your order (or the employees don't know how to count that high). Pay for 50 wings? Expect to only get ~45. Wing quality is mediocre and sauce/dry rub is never evenly distributed. 0 care and 0 diligence. Has happened too many times and I'm fed up. Not eating here again, to-go or otherwise. read more

Definitely agree with the slowness of service at this location. Food not ready when they said it would be for a takeout order. Had to track down a manager to even help the people waiting at the takeout counter, who then promptly disappeared again. Instead of apologizing or doing anything to make the situation better the excuse was given that they had a fryer down and a cook walk out today. Staff here act like it's a chore to speak with customers and actually do their jobs. read more

disrespectful refuse to give us service were being lazy.we were being patience they told us 10 minutes , waited about 1 hr and they got mad when we told them what happen to our table sam ended up kicking us out. read more

Horrible food. Order to go wings and buffalo chicken strips. Nothing was right no sauces buffalo strip just regular. Order 20 wings as well and no ranch or blue cheese as requested. Chicken was dry. Place is a joke. Save your money and don't go here. Unbelievable read more

Slow/no service. Showed up to pick up a to go order.... no one at the counter, no one at the hostess stand to sit customers. Waited over 30 minutes to get my order. Watched staff be unprofessional to other customers. I will never come back here again. read more

Me and my girlfriend came lastnight and The service was on point nothing to complain there , But The food, our wings were really hard, dry overcooked, and cool to the touch .it was not even warm. We both are now sick from it.. read more

Food was okay tasting. Wings weren't hot coming out of the kitchen. Rating of 2 stars because the service was SO annoying! They bring things from the kitchen as it is ready. So everyone got their food at different times. 14 minutes to bring 3 people their food. They took the order at the same time. They just can't bring the food out all together. If it was a big party or just one item, maybe! Apparently this is how they always operate. read more

I the food was Lemon Pepper wings with an order of French fries. Only 5 wings were editable they were over cooked and small in size. The fries were cold and soggy. The customer service was poor they fail to provide a basic order. The atmosphere was poor and didn't provide first come, first served service. read more

Awful; no / poor service. Had to go find our server over and over again. We won't be back till

Love Buffalo Wild Wings but this location is definitely top 2 for slowest customer service. I tend to go when its not as busy but it makes no difference. My family and i waited 20mn to get our drink order taken and thats because i had to find an employee to go find the waiters who were nowhere to be found. Also about 3-4 tables had people already eating or had been done eating so no excuses and yes i did get my food another 30mn later. Thats 1hr to get my order taken and have my drinks and food at the table. Its not the first, second or third time happens. Yes ill continue to come i love wings but c'mon managers put a lil pep in your steps. read more

Good service good food good time thanks everything was great and y'all were super busy we like that . Happy Thanksgiving to all you

Horrible place as it seems they never have enough waiters working but always have 5-7 people standing around up front doing nothing. The last 3 times we ordered online they were 30+ minutes late with having the order ready saying they were waiting on fries. 30 minutes to cook fries? May want to update your equipment and quit cutting the potatoes by hand. Will be going to the woodlands from now on where they have it together. read more

Never impressed with this place. Usually it takes forever to get our food when we sit down to eat. Today we picked up food to take home. My chicken salad had NO chicken in it. Unfortunately I didn't find this out until we were back home. They forgot my daughters drink. The girl at the takeout counter looked like she hated her job. Really disappointing. A lot of bad reviews for this location and I understand why. read more

The worst service I've had in a long time. My food came out wrong twice and my server and the manager both were clueless as to why there was only 1 piece of chicken in my wrap (smaller than the tip of my finger). [[HIGHLIGHT]]Super disappointing along with the bathrooms being awful.[[ENDHIGHLIGHT]] Never coming back and recommend you don't either. Pure incompetence. read more

Went to Buffalo Wild Wings, I thought it was a sports bar but they had gay channels on some of the TV's . It would be fine in a gay bar, also children eat there as well! I complained but they didn't change it. Not going there anymore. read more

For over an hour all we got was the drinks not even a straw. No one bothered to ask if we had placed our order

I've ordered delivery from them and all was good (hamburger condiments were wrong but still very good) Decided to go there today, but will never go again. Was not crowded, we were sat immediately by a very unfriendly hostess. Our order was taken, after waiting quite some time, 2 out of 3 of our orders came out and both were cold. We had no utensils or napkins, asked our waitress as she passed, she said, right away but she never came back. A lady at another table asked her waitress to get us a setup but she never came the unfriendly hostess passed a I asked her and she just about threw them on our table, waitress finally came with napkins (it's finger food, napkins are essential) We finished our food and my grandson's finally came out. I know things get hectic but the attitudes of the employees made this a very bad experience. read more

Too bad this BWW location gets such mixed reviews which trends towards lower marks. When I visit the Conroe area, I try to stop by for wings and a cold beer. Over the last six or seven years, I've been here about a dozen times. I always sat at the bar and received consistent service which was friendly and attentive. I order bone-in wings tossed with medium buffalo sauce and Mango Habanero sauce on the side. Wings are consistent with other locations I've been to in Minnesota, Colorado, and Massachusetts. What I don't understand is the lack of response to both good and bad Yelp reviews by this locations management. Yelp allows a response by owner which is viewable by all. I have yet to see any for the BWW Conroe reviews. Management response would demonstrate the business actually cares about its customer's experience and displays responsible ownership. read more

Buffalo Wild Wings - Wings in Texas - Chicken Wings Near Me - Conroe, Texas

I love the wings at this franchise, but this particular location seems to be declining further, towards one star. Food is great, but service leaves much to be desired. Came in with my daughter today and it took 10 min to get our drinks. Took 30 min to get my order of wings and they still did not bring my sides of fries until 45 min. To top it off the fries were undercooked. I won't be coming back here, as this is not the first time experiencing this kind of service here. read more

Order is never right when I order online. Starting to get very irritating! This is the last time I go to this location. I will be good to the woodlands one in the future read more

Never coming back. My wife and i used to come here all the time. Today the chicken was literally like eating rocks. Service sucked, employees literally sitting at the front talking and eating. We were the only people in there at 3:00 and our boneless wings took forever to get to us and it was lukewarm. The restrooms were worse than a busy gas station. Smelled like a portapottie. You're better off going somewhere else. read more