Service was fast and friendly. Wings were good. So many flavor choices. We're also got fries that you could choose from any of the dry wing seasonings. Those were good! So many tv's - great place to watch sports. read more

Buffalo Wild Wings - Mild wings - American Near Me - Kalamazoo, Michigan

While eating lunch and Buffalo Wild Wings. I asked them to change the business news station to fox news. The manager comes and says we can't do that channel. I said oh? She replied with some bs about we can't pick a political perspective. I said ok... can you put any News station on, you choose. She said no, only business news. Corporate policy. It's a slippery slope trying to appease all people. All they are doing is losing clientele. I am a paying customer who likely won't return and can't wait to tell every person I meet why. read more

Buffalo Wild Wings - American Near Me - Kalamazoo, Michigan

BW-3 is one of the best restaurants ever. I advise you to sit down with some chicken bathed in medium sauce and a basket of buffalo chips or potato wedges. Just enjoy the barbecue goodness. Lick your fingers. Ignore the awful viewing angle on their outdated projection screen TVs. Play some trivia. Eschew the wet-nap and lick your fingers again. If you are in the mood for chicken wings, there is no place on Planet Earth that provides a better experience. All hail BW-3! read more

Waited over an hour and half for our wings to come out. Both orders of wings came out cold chicken and cold sauce. Even though it took over hour and half to get them. It was a terrible experience read more

Awful place to go to if you want to social distance. We were sitting in the bar area when our waitress decided to sit a large group right next to us, just a chair away. We had to ask to move to a different table. Then to top it off our waitress wasn't as attentive as she should have been, overall bad experience. We were very disappointed. read more

The service was awful we had to wait over an hour for our food and the waiter did not clean up the table whatsoever. The food was not good and it stunk. The waiter was inconsiderate and did not apologize for our wait. We were there for over 2 hours in total and it was not a good experience. read more

I'm typically not a fan of the sports bar scene and this is only my second time at Buffalo. Since this is a chain restaurant I don't expect anything special and it wasn't... The waitress was super-cool & service was fast.I just had a sampler appetizer and it was really good. My sex-on-the-beach was on point and I even asked for another (usually I never ask for a second drink). Overall, it was a good time :-) read more

Party of 8 waited over an hour and a half just to be seated. They would not take reservations. I recommend going to Wings etc if you value your time at all. Edit: actually we were never seated. After nearly 2 hours we were told they couldn't tell us when something would be ready. Will not be back. read more

Sat at the bar for 20 minutes and finally went into the kitchen in the back and yelled, "I needed a bartender 20 minutes ago!" felt manly and I still left a tip because I have class. It's Tuesday and its also 2:58pm. Go to Bilbos next door. Way better food and better looking servers that actually pour an 8 second single for liquor. read more

Love this place..ausme for the wings fans n those who luv chicken wings so much..love there variety of sauce to match with the chicken..good place to hangout with ur sports buddy having a good protector to watch some sports.. Note- beautiful girls to serve beer and really hot wings as thy look hot too with the football jersey on them thy all look smoking hot.. I hope u guys enjoy i have enjoyed at lot.. read more

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We waited for our food for almost 2 hours horrible service. I guess they don't have any help

I understand social distancing and COVID-19 concerns, but they have taken it to an extreme. I ordered on the app, went to pick up order and saw 8-10 people standing in front of restaurant, the door was locked. Had to wait till a worker opened door to give an order to someone, had to give my name and 15 minutes later my order was brought out. The workers we very rude and unprofessional. And to top it off I never got my reward points. read more

Yea the wings are still good but this low rating is solely based on the service at this location, or the lack thereof. I honestly can't remember the last time I received the correct order. Staff is often rude and inattentive. Sorry BDubs, but I'd rather spend my hard earned money elsewhere. read more

Wings were not good at all. Didn't have Spicy Garlic with Cajun Seasoning, although this is the first time in many states I have ever been told that. It is just a shame that such a good product is so poorly prepared here. Makes me wanna open a real wing place. read more

My family and I have been going to this b-dubs for about 6 or 7 years. There's nothing special about this location but I do love the staff here. That's actually what makes this place so enjoyable. Otherwise it's clean, quick, and a fun place to go. I do enjoy their flavors but I totally miss jammin jalapeño, bring that back and I'll give you 5 stars ;) read more

I went here I few weeks back with a larger party. We ordered some wings that came out in 30 seconds which to me was a concern. The wings were disgusting and had one of the worst oders ever. We then would order our meals which took around 2 and a half hours on a pretty normal night for capacity. It is safe to say that me and my following will never be returning to one of these establishments ever again. If there was a way to give 0 stars I no question would! read more

I ordered bbq wings from them and they BARELY put any sauce on them. They might as well have just given me plain wings because that's basically what they are. Highly dissatisfied and probably going to stop eating here. If you like sauce on your wings you obviously have to tell them to put more because if not they'll be dry. read more

I called this location on a Monday afternoon at 2pm to ask about any deals or specials. When my call was answered, a very rude employee began to badger me because apparently they were closed and I should have looked up there hours before calling. I was taken back by her tone. I then asked when they would be open to which she replied "Google it". I'm super disappointed because i genuinely like BWW but I cannot see me self patronizing this establishment if this is the type of employees they hire. read more

I will never go to this place again. I spent $60 for dinner. 30 wings medium sauce plus extra sauce on the side. Got all the way home to watch my team on MNF. No wing sauce on or in the package. The manager refused to honor our order. Would not even give us wing sauce. Complete absence of customer service #boycotkzooBW3 read more

There is just explanation to be given on how horrible this place. From the service to the food, I can run a kindergarten class room better.

We have come here twice now and it's horrible service. Last time the kitchen was "half closed" so we couldn't order what we wanted. I don't even know what that means. Half closed?! Weird. This time we had to wait over 5 min to actually speak to somebody and get a table, additional 5 min to order a drink and over 15 to order food. The food came out wrong, it took them three times before the got it right and by then the chicken was cold. Super disappointing experiences. Oh and it took over 10 min to actually cash out, which we had to ask to do. Get me out of here! read more

Buffalo Wild Wings reek the sign of not caring about customers or customer experience. Busy Signal on the phone, so I Called this place 8 times to get through to order a to-go order. Once the phone rang a woman answered and put me on hold. I was on hold for 13 minutes and hung up. read more

The reviews for this location aren't the best and I'm not sure why. I have never had a problem here. I'm from Grosse Pointe and I choose to come here sometimes when I'm visiting friends in Kalamazoo. I always have a pleasant experience with food, drinks, and service. I am a huge fan of Buffalo Wild Wings and this one is always good! read more

After my last 3 experiences at BW3, stadium location, I will NEVER give them my service again! Past three times has been the same server and makes the management look awful, because nothing has changed. We sat ourselves and didn't get approached for drinks until after sitting for 10 minutes. When our food came out we didn't have silverware for the first half of our food. My beer was so skunked I couldn't drink it. She didn't bother to ask if something was wrong with it because she was to busy texting and eating vs managing her tables. Manager walked by and didn't even ask how our food was. Definitely a bunch of clowns running that down hill business. IF I COULD GIVE THEM 0/5 I WOULD! read more

Wings are dry and over priced. They short you on the fries. Service is ok but doesn't warrant the prices they charge. BW3 business model=serve a lot of beer, customers get tipsy, order food, can't taste it anyway, order more beer, pass out at home and forget experience. Lather, Rinse, Repeat. Better wings and atmosphere up the road on West Main. read more

They closed at 12am on Friday. I tried to place a to-go order online, but they weren't taking to-go orders through that platform. They said I needed to call to place the order, so I called. No answer. I called 3 more times waiting a couple minutes to let the phone ring, but there was no answer. I went to the restaurant figuring that would solve the issue. Upon arrival, I am told that they are not taking to-go orders. There was nothing online saying that. There was no one answering the phone to tell me that. Even some of the staff was unaware of this when I entered, directing me toward the area to place a to-go order without being told that this was not happening. Very disappointing and frustrating to have happen especially after driving all the way there. read more

Use to be amazing for wings, now I wouldn't really recommend it for much. Years ago they use to have wing Wednesdays with chicken wings as big as your whole fist - cooked right and juicy. Now - they're always tiny and dry and occasionally sauced. I have been many times and their wings are getting smaller, while the price remains the same - fair, but the quality is disappointing knowing what they once were. Whenever I go, the wings have dry spots on them where the sauce only lightly covers part of the wings and rarely ever coats the whole wing. I've tried their burgers, poboys, and appetizers. The burger was their specialty italian burger with pepperoni and mozzarella. It was very dry "hockeypuck" style and the toppings were disapointing. The Po-boy wasn't bad. Overall, It's a bit sad for a wing place, but at least they're easy to come across. read more

i've been coming to this place since I was young, it's gone downhill. The food was good, the service was terrible. I wish we knew her name, it probably doesn't say it for a reason, but she was a terrible waitress she practically threw our things at us spilt my boyfriends drink and did not pick up any of the empty dishes whatsoever even though they were stacked on the side of the table for her. our table was dirty when we got sat and we had no menus napkins or silverware when we eventually did ask for menus and our table to be cleaned off she got rude about it barely wiped our table down and missed half of it. she had one of the kitchen ladies (Who was MUCH nicer than our waitress) run food out to the tables multiple times including ours, might i add that it was not that busy. She walked past our table multiple times after we had already asked for a box which it took 15 minutes to get and then another 15 for her to get the card. she knew that we were there looking around wondering where our boxes were , we made eye contact multiple times and she visibly looked at our table. The only reason this is getting a two star review is because our food was good. read more

Tuesday nights at BW3 has always been a fun experience for me. Maybe its the $2.75 mug beer special that's offered at the surprisingly well stocked bar or the sharp and knowledgeable bartenders. Or maybe its the big screen TVs that line the entire side wall of the building. I do mean larger than life big-screen-that-makes-people-on-the-screen-look-bigger-than-people-in-the-bar big. Definitely great for game night when you want a change of scenery from "da Way". Or maybe its the pool tables that attract me there. Or the jukebox that always seem to play throwback songs that leave you feeling a sense of nostalgia for the fun and carefree spirit we all had back in the day. I wonder what makes me come to B-Dubs... Duhh... Its the frickin chicken!!! What the chicken pieces lack in size, they definitely make up for in flavor. I like spicy food, so I love the Blazin' wings. But beware. That particular flavor is not for the faint-hearted. If you can't handle spicy food for whatever reason, maybe cos you wear a skirt... literally and metaphorically... there are many other tasty flavors for you to try out. And those little buzzer things they give you to notify you when the chicken is ready just makes the experience more fun! I don't know what happens there other nights, but on Tuesdays... I'm soooo there! ps: I've always wondered whats up with the nickname BW3... there's only 2 W's in Buffalo Wild Wings. What gives? read more

This place is understaffed (managements fault) and does not cater to their guests well. Go to Main Street pub or the old goat instead you'll be glad that you did read more

Was very disappointed this afternoon when my family stopped in for a late lunch. From the moment we walked in, until we left, it was a bad experience. We waited to be seated for about 4 min. while at the counter stood about 5 employees all talking to one another, they didnt even acknowledge my family standing at the door waiting to be seated (it wasn't busy and there was not a wait. Nobody else was waiting to be seated either.) My husband had to use the rest room while we waited and he came out disgusted with how filthy the mens restroom was. FINALLY, after the hostess was done chatting with her colleagues, she came over and asked us if we would be dinning in...Umm, no we are just waiting there to pass time (insert sarcasm). So we get seated, start looking over the menu all while about 10 or 15 min. goes by without a server coming by to see if we would like drinks or anything. My kids were hungry (as were we), FINALLY our server came by, acting as though we were a pain in his side..took our order. Food came out by a different server, she just dropped it off and left without saying ANYTHING-didnt even ask how everything looked or if we needed anything else-just turned around and walked away. After about 20 min. We had to flag down our server because our drinks were empty and we were thirsty. The server got out sodas. I took a big sip of my refill and our server had filled it up with water instead of Siera Mist. He left what was left of the Siera Mist in my cup so it was mixed with the water and tasted awful. I had to flag him down again and let him know. (Seriously WORST SERVICE EVER). Our server NOT ONCE asked us how our food was, if we needed anything, we even had to ask him for boxes and our bill. It wasnt until after we paid, that he cleared our table from any empty plates. My family and I only stop in about once every 6 months or so when we are in town but after this experience, I think we will go else where when we come to town. The only reason my review was 2 stars is because the food was decent. read more

This was a run of the mill BW's. Service was good, no complaints there. We had a large party (9) and the wait was going to be forever so We split up and did the self seating in the bar area. The drinks were made to order and the beer was good (as would be expected). We had lots of wings and desserts. We weren't satisfied with the dry rubbed wings- as it seemed like spices were just dumped on top of them. We told the bartender and she immediately had a solution- which led us to believe this is a common problem. (Her solution worked- shake them in an empty box and all the seasoning came off). Overall- decent experience- nothing great but we kind of expected that going into it. read more

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I would like to speak the GM ASAP! Tonight was by far the most horrible experience I've had at any restaurant. I called an order in tonight for pick up. Was told it will be 30 minutes. I got to the location 40 minutes after the call and waited an additional 30 minutes to still NOT receive my food. There were people who order AFTER me receiving their food. So I POLITELY ask about my order. A young lady goes back to check and says they had to remake my burger for some reason, they never told me. At that point I was frustrated and just wanted a refund. I suffer from social anxiety so it was already big of me to stand there that long being stared at. I nearly had a panic attack. When I asked for a refund the manager on duty not once apologized, didn't ask what the problem was or anything. Didn't even care. As I'm on the way home, I notice he didn't even give me the full refund so I had to drive back! In a situation like that, I should be accommodated somehow. I will be back in the morning to talk to someone superior. I've worked in food service, this is out of line!!! Can't forget to mention no one was in uniform. And there was a young lady on her phone the entire time so I don't want to hear anything about being "short staff" cause the staff you have don't even work. read more

It isn't anything like a actual Bdubs . The place smells like dirty mop water. Workers look like the type of people you don't want your food around, and the food tastes like microwaved garbage. Very unsatisfied! read more

We went here for lunch because of BW3 'secret envelope'... but it was good at every BW3 except this one because of franchise issue. However, manager was great and credited us a meal for my son. Great customer service. read more

Buffalo Wild Wings - American Near Me - Kalamazoo, Michigan

Terrible, horrible, awful service! I cole here every week and it is always a problem with my order! Sad that i know the job better then some of there employees! Never put any sauce on the wings always have to ask for extra just to get a good amount. They answer the phone rude as if they don't like there job, which is a personal problem don't take it out on me! Food truck is never there for them to do there Bogo deal! Worst Buffalo Wild Wings ever. Please do better read more

Holy cow these dry, nasty wings were HORRIBLE! Yuck! The worst wings I have ever eaten. And what I don't get is why. I have been to other BWW locations and their wings were no where near this bad. You would think that the food would be exactly the same since it is a chain, but I guess not. Blech, blech, BLECH. I don't care if it was an "off" day, this was inexcusably bad. read more

Currently on 1.5 hours of waiting for a table. Wouldn't recommend, hopefully the food is worth it.

Short review. New building is awesome... Kinks need to be worked out as far as college crowd mentality. Overall? Check it out - the wings 'rule'! Big crowd, but polite. Seems to me that mgmt. is on top of any potential horseshit. read more

Drove 40 mins to make it an hour before they closed and they locked the door in our face. As they seen us walking up the door. An hour before they closed! I will never go to this Buffalo Wild Wings. I believe my starving family and I deserve an apology before we come back. read more