Awful service. Not because of the staff, but because of the lack thereof. I had 6 boneless wings, salad and club soda. My son had 10 wings and fries. We shared nachos that were ok. Ordered onions which only arrived on the check, which I had removed. It might have been because it was Labor Day weekend Saturday. But not my best BBW experience. Also the restaurant site design is the weirdest I've ever seen. The main entrance is on a one-lane pick up road far from parking including the Disabled Parking. read more

Terrible experience at this BWW, nachos took 30 mins to get to our table, they came out cold and with no napkins or share plates, also we only saw our waitress twice during the whole experience. If you like good wings and service do not come here read more

I'm visiting from out of town and this turned out to be the worst Wild Wing in the world. I tried ordering online multiple times, the site kept canceling and refunding me. After calling nonstop, I finally went in person. Instead of the manager coming out right away, I had to deal with associates passing along what she said before she finally dragged herself out. At first she told me she wasn't gonna honor the online price and "couldn't" do it--only to end up doing it anyway once she realized I wasn't backing down. While I was standing there, another customer was stuck at the register for over 10 minutes because they couldn't even check him out. And after all that hassle, they still didn't give me the sauces I ordered. Horrible service, unprofessional attitude, waste of time. Never coming back. 12/13/25 read more

12/1/23: We stopped here on our lunch break & ate inside. Upon entering, there was a sign telling us to seat ourselves. The entire restaurant smelled like a public restroom that was mopped with toilet water. It was disgusting. Because I was riding with someone else & she wasn't turned off by the smell, I had to stay. Ughh!! We ordered the bone-in lunch special with Asian Zing sauce (my fave!), fries, & a drink. The food came out with piping hot fries & cold chicken. They even gave me a wing tip to count as 1 of my wings, so I sent that back. They brought me a real wingette. The food was ok. I ended up warming the chicken up after work and adding more sauce. It wasn't the same but it was better than what I originally received. The server was ok. She was away talking to her friend more than she was checking on her tables but anyway. I may give them another chance & stop by in the evening. I want to see if the quality of food will be any better. read more

See all

I had the worst experience at your Knightdale North Carolina Buffalo Wild Wings, in fact, this is now the third time in a row with serious issues. When I arrived for pickup, no one acknowledged me for an extended period. Several employees were visible, but no one approached the counter. Another customer actually had to go find someone so we could both be helped. During that time, I also saw two other customers walk out, frustrated and asking about a manager who never appeared. Despite ordering from 15 miles away, my food still wasn't ready when I arrived, even though the restaurant wasn't at full capacity. By the time I got home, the food was cold and had to be reheated. The coleslaw portion was less than half full and tasted worse than expected, barely a couple of spoonfuls. Your customer service was remarkably disappointing. There was no apology for the delay, and the employee at the counter showed a poor attitude, even rolling her eyes when I politely mentioned the coleslaw portion. To make matters worse, I intended to leave a 10% tip for pickup, but was charged 18% instead, which feels unacceptable given the experience. After three consecutive visits with similar problems, long waits, lack of communication, poor food quality, and questionable billing, it more than not being able to recommend this location, I want tell everyone I know about how bad it is and I live 3 minutes away. I sincerely hope management takes notice and improves both service and accountability, because right now, this reflects very poorly on the business. read more

This place sucks I came with my family only one waiter all other waiters were just walking around waited a 1hour for food that came out cold last time I come here I do not recommend at all read more

This place is okay, definitely not a first date type of vibe haha. First of all, it took us a good 5-10 minutes before anyone greeted us so that we could be seated. After being shown to a table, it then took the waitress another 10-15 minutes before we could be served. Our waitress, Savannah, was nice and kind tho. She didn't make me feel like a nuisance or that I was being annoying to her. The wings themselves were pretty good. We enjoyed the Parmesan Garlic and the Hot BBQ. Though, the Teriyaki was not to our liking. Overall, it's a good place to eat, just very noisy. Most likely because it was the first NFL game so they had the TVs blasting. Still It was a nice place to eat, probably a good place with friends, just don't expect it to be a cute date place. read more

The food was okay...I ordered a mimosa and the server acted confused as to what that was. The orange juice was brown and the glass had lipstick stains on it. The restaurant had a weird smell to it and the service was horrible. We asked for silverware and the serve brought us one fork then we asked again and brought us dirty utensils. I'm not normally one to comment about lack of service but this was ridiculous. Don't recommend read more

Buffalo Wild Wings - Dirty silverware - Chicken Wings Near Me - Knightdale, North Carolina

Not much has really changed here with this location. Our sever was friendly but pretty forgetful. Me and my mom both got the 3 piece tenders mines was breaded and hers wasn't. They put the sauce on the side not sure why, I was expecting it to be tossed in it. Fries were ok. They also are big on scanning the menu and ordering from that and paying on it, don't have to but with it being short staffed pretty often that may be your only option. read more

Buffalo Wild Wings - Pineapple mojito - Chicken Wings Near Me - Knightdale, North Carolina

See all

Stopped by to place an order. Received a menu and the guy walked off while I searched the menu. The problem is that he never came back. I tried to be patient but my legs started hurting since I was waiting for so long so I left to go find better customer service. Customer service is bad here. I see why it receives only a 2 star rating. They need undercover customers to come and check this spot out. read more

The smell is awful! The service is awful! I am 61 days sober and ordered a passion fruit nojito and they put peach schnapps in it! No napkins. The burger was fine. We will not be back! The owners really need to stop and train the staff!! They need training! The staff was nice but they don't know what they are doing! read more

Buffalo Wild Wings - Chicken Wings Near Me - Knightdale, North Carolina

See all

the waitress had us waiting an hour and a half and there was only 3 tables including us.

Buffalo Wild Wings has a private parking lot surrounding the business. There are also marked parking spaces for to-go orders. The business is spacious with several tables and tv's inside. The restaurant wasn't really packed when I walked in during lunch hours. I placed my order online and then went inside to get my order about ten minutes before it was supposed to be done. My order was ready when I picked it up. I got the six traditional wings with fries and a bottled soda lunch special for $10. The chose of carrots and/or celery with dressing was also an option. My order was packed with ketchup, and plenty of napkins and wipes. The fries were cold when I checked my order in my car. I got the Asian zing sauce on my wings. I liked the wings as they had a good flavor and I would get the sauce again. read more

See all

I love coming here always but this time I went and everything was awful not sure who's responsible in the kitchen but I ordered 20 traditional there was only 16 they gave me fries and cheese skirts from the other day and the cheese skirts were so burt I ask for they to remake it and they took long as I think that is important to give out Fresh food because the people can get contaminated and that not the food rule. and the bad this. this young lady gave food and she saw and how it looked all bad. read more

Food was awful... wings were completely dry and inedible. They comped my meal and I ordered a mushroom Swiss that took 30 minutes to come so I took it home... wait staff and manager are cold , uncaring, and huddled up laughing and talking. We watched people leave because they were not being waited on. Lots of people in there with the tshirt looking like they work here... very clean in here but that's because nobody stayed to eat. Way too cold in here. read more

Lunchtime visit soon after their 11 am opening. High points: The Southern Chicken Sandwich was tasty. A good-sized portion of chicken. The slaw was crunchy. I would have preferred it had some type of sauce option for additional flavor. The one server for my section of the restaurant was very good. He was working maybe four tables during my visit and did so with a smile on his face and a pleasant tone in his voice. Low points: As I thought I was supposed to do, I stood by the host stand when I entered and waited to be seated, Finally, an employee from the back came close enough to mumble for me to be seated where I liked. The fries served with my meal were also a low point. I was the 2nd table to be served that morning, and the fries should have been served hot instead of just warm. read more

Buffalo Wild Wings - Southern chicken sandwich - Chicken Wings Near Me - Knightdale, North Carolina

Genesis was wonderful! She accommodated my special requests and was so nice, I'm definitely coming back here again!

Came to watch the nfl draft. They turned the draft off all the tvs as soon as it started. The whole restaurant was mad, and they took 20 minutes to change it. Food was also average at best. Service was just as bad. I dont normally leave reviews but this needed one. read more

Carmen, our waitress, was really nice and hardworking and the food came out fast and was good. Definitely recommend for a quick bite! Would recommend the beer cheese cheesesteak read more

Terrible!! Ordered through Uber Eats and two of the three orders of wings was shorted. I didn't receive my potato wedges at all. Of the 3 sides of queso, I got 1. And lastly, the pretzels are supposed to come with 2 sauces, I received one. I called the restaurant, and was told to call Uber Eats because ordered through them, HOWEVER it was the restaurant who made and packed my meal. I fully blame the staff at Buffalo Wild Wings for my order being so messed up. Zero accountability by this place. No sense of customer service. No sense of care in the order. Absolutely will not go to this restaurant ever again for this reason. read more

I used to love Buffalo Wild Wings when I lived in NJ but this location isn't my favorite and I probably won't be back. I ordered 10 boneless wings, mozzarella sticks and strawberry lemonade like I always order. Starting with the worst strawberry lemonade I've had there. It tastes like they added those liquid drink enhancer and a slice of lemon and there was no real strawberry in it like I used to get back in NJ. Then the wings arrived and they tasted like warmed up chicken and I basically got 9 pieces because one of them was just a small breaded dry piece of chicken. The mozzarella sticks were ok, but not worth the price. It makes me sad because I used to love this chain restaurant but I'm not planning on going back to this location. read more

Buffalo Wild Wings - Dry piece of chicken. - Chicken Wings Near Me - Knightdale, North Carolina

See all

Wings were good, can't complain about that. Service was not great, server was just hanging out and would take a while to bring anything to the table, obviously ambience was awful but that's how it's supposed to be. read more

Very poor service . Employees will have you waiting 20 minutes wait to order to-go. He went in the back to answer his phone and left me standing for 20 minutes at the front and then come back up saying are you ready now ? Very poor customer service for the price people are paying . We pay for quality service and food . Knightdale need to do better with the customer service in the area read more

Oh my god where do I begin? This was my first experience with Bdubz, which has been highly recommended to me for a while now. The wings were so incredibly over cooked they hurt my mouth. I got the lemon pepper dry rub and none of it stuck to the wings. There was literally no meat on them so I guess that doesn't matter anyways! IDK how they managed to f up fries but lo and behold... so stale. At least they had some seasoning on them which was nice. The one saving grace of my meal were the onion rings. Actually so delicious. I won't be going back here unless I get amnesia and forget how terrible it is. Or I get a drunk craving for some banging onion rings. One of the two. read more

Horrendous!!! Upon entering we seated ourselves and the waitress came over to get our drink order. When she came back she had accidentally spilled one of the drinks all over the table and booth so we had to switch booths. At this point I wasn't too upset since mistakes like this can happen. Upon receiving our food, the wings and fries seemed like they had been sitting out a while since they were no longer hot. At this point we were very hungry so we just had them but I did ask for some new fries cause they weren't even warm anymore they were cold. My daughter had got the sampler platter also and the nachos were all soggy and gross. Even when we went to use the restroom there wasn't even any soap or paper towels and it was not clean. NEVER coming back here again spend almost $100 on terrible food. Would've had a better experience going to McDonalds than this place!! read more

Service is horrible. The lack of urgency to even ACKNOWLEDGE someone standing at the counter is horrible. I have waited almost 15 mins before just to buy some sauce. And it wasn't even busy inside. I was tempted to just reach behind the counter and leave money bc it took so long. read more

Went to BWW tonight because last week when I went we had a very enjoyable dinner with a great waitress. It was the BOGO deal. I ordered 20 wings and all drums. I don't care to eat wings. Never have. There was no mention of it being an issue UNTIL tonight. We walked in sat ourselves and proceeded to order basically the same thing we ordered last week. We are aware of the up charge . The waitress stated that her manager "just told her" that there is no orders to be taken with all drums or all wings. How does an establishment make that decision and decide what I should eat? We got up and left. When we got in the car, we called another BWW, asked them if there was an issue with todays special and if we came there would they honor we just order all wings? They stated there is a $1 extra and they would see us soon. Note to self.. and to the public. DONT GO TO KNIGHTDALE BWW . You won't be happy. read more

Food was cooked in old grease. We were told to find a seat but almost every table was dirty. waited over 15 minutes to even order drinks.

It was ok. We need to give it another try. Just as people have their "off days" so do businesses. The wings were small - overcooked and not as tasty as we had hoped. Service was fine. read more

I am so sad. After a long day of traveling, I just wanted some comfort food. I ordered 10 traditional wings, half wild and half hot. I also ordered potato wedges. I was so sad when my food got delivered. I opened my box, and the wings were shriveled up and overcooked. They were so dry and barely had any sauce on them. I was so hungry and tired that I ate them anyway. They were so dry that I didn't even need a napkin, which is actually a good thing because they didn't put any in the bag anyway. Ironically, the wedges were undercooked and not crispy. The carrots and celery were the ugly pieces in the bottom of the bin. Next time I'm in town I won't be ordering from here. read more

Food has always been good service is on point and a perfect place to watch the fights and catch some drinks 10/10

When I first checked in on yelp, I was wondering why this place had bad reviews. After spending my evening there, I understand. For a Friday night, it was not busy. There weren't a lot of people. So my friend and I were expecting fast and good service. Although our server got our orders quickly, it took literally over 30 minutes to get our food. We only ordered fries, potato wedges, and chicken wings. Considering how slow it was, I feel like it was a bit ridiculous. When we finally got our food and started eating, our server did not refill our water. She brought only 1 new glass of water and left it on the table. Also, it took our server a while to bring the checks. Shortly after, I noticed that all of the servers standing by the computer talking. read more

Buffalo Wild Wings - Chicken Wings Near Me - Knightdale, North Carolina

Worst restaurant ever. The wait was 30 minutes which turned into an hour and some minutes then we were seated but after we got sat down not one server came up to greet us or offer us a drink like they normally do. We were sitting on the table for a very long time which we were hoping someone was going to come and serve us. We asked a server if someone was going to attend us and he said yes. After that, we waited more. Point of the story... they had us there for more then two hours just to come up to our table at the end of the day and tell us that they refuse to serve us because he (the server) couldn't keep up with the orders meanwhile he only had one other table on his side. We were a party of 5. Not one server was professional about the situation the man was just raising his voice at us for no reason and catching a nasty attitude. I'm never returning here. read more

If I could give this place, a half of a star, I would For the Super Bowl party I had pre-ordered wings the day before to be ready at 5:30 PM. I arrived at this location at 5:10 PM and there were 20 people that were still waiting for their order that was supposed to be ready at 4 o'clock. When I asked one of the employees, what was the issue, she replied that it was because of the Super Bowl. If that is the case, why would this establishment take an order, or multiple orders that they were unable to fill?!! It's not like they had a lot of business inside the restaurant, they were maybe at 20% capacity. This has completely ruined my evening, and I had to go to the store to pick up wings so that I could cook them myself. I will never set foot in this place again . read more

Completely ridiculous. Would not recommend coming here to ablsuolutely anybody. First off they didn't have the decency to take my own order and made me and my family have to order on my own phone. My grandma is far too old to have to order on a device she has no idea how to work??? Also they play music way too liud. to the point my table is vibrating and i cannot hear a single thing the person ACROSS THE TABLE is saying to me. This is not a good resteraunt to sit and enjoy a meal at. will not be coming again. read more

The food is good, the service is lacking. Thankfully the good servers eventually help out the lazy ones, but expect to wait 15 minutes to have anyone take your drink order. Food comes out, whenever, in no particular order. I've never seen a manager on the floor directing the waitstaff. BWW rocks in other areas, this one needs new management or staff, whatever fixes the lacking service. read more

Placed an order at 11:00 PM and the store doesn't close until 12:00 PM. I drove 15 minutes to this store because of their closing time and I was told the order had been pushed to the following day. what is the point of staying open until 12 if you don't accept orders an hour before you close? read more

Worst place ever. Taking so long and the staff same like dont want to work. They're not even busy but idk why taking so long. I ordered online and it say ready to pick up at 7:00, now its 7:15 still no food. They dont even care . read more

I went here to get dinner for my family of course I took everything out to check if it's all there young lady name Ginese gave me the food so I need more assistance because there's a hole in my bag there's sauce leaking and ranch top opened up. I asked for napkins and a bag she brought the bag and left the napkins. during this entire process she didn't say not one word. I asked another young lady name payola for help she didn't even hesitate. As many times I've been to this location I never had someone give me an attitude for absolutely no reason read more

Food ok...mens bathroom dirty.. Toilet seat wasn't cleaned for days. Togo orders they don't give.you napkins or silverware for your order , you have to ask for it...customer service....the lady behind the bar was real friendly and was nice. Overall not impressed. read more