I haven't been to a Red Lobster in years, but this was a pretty great visit overall. My server Cheyanne and the manager Rebbie were amazing and hilarious honestly. [[HIGHLIGHT]]The restaurant was pretty empty, so I got to talk with them a good amount![[ENDHIGHLIGHT]] They recommended the lobster dip and snow globe Sangria while I was trying to decide on my main course. The lobster dip was so so so good!! A pretty big portion of lobster and great flavor so I'd definitely get it again. The sangria was easy to drink, and looked super chic with the cranberries floating through the cup. I got the sesame salmon bowl for dinner. I somehow missed the part of the menu that said ginger was a part of this bowl, and I am allergic. Thankfully, they were able to accommodate my allergy before the food came out the kitchen. The salmon was crispy and paired perfectly with the brussels sprouts. read more

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Food ordered on take-out basis was not ready when promised ( in fact was 30 minutes late!). [[HIGHLIGHT]]Restaurant is dark and had toilet paper on floor in reception area where we were waiting for our take out food.[[ENDHIGHLIGHT]] One of our selections (lobster tail) was dry and overcooked. We are fans of Red Lobster where we live but found this location clearly subpar. read more

Great shrimp deal and will serve back Austin our waiter was awesome thanks for a great experience

My grandson and I ordered shrimp Alfredo with pasta! There was so much Alfredo sauce that it looked more like soup! The best part of the meal was the cheese biscuits! read more

Sorry service ! Slow service! Inconsiderate . Waited 40, minutes to be seated and ten waited 45 min to an hour for food . 0/10 DO Not recommend read more

This has to be the worst restaurant that we have ever chosen to try here. Took them 15 mins just to seat us when there was only 6 tables in the whole place seated. Then after finally seating us we waited another 30 mins and never got a server to assist us when we overheard the nice couple across from us complaining about the biscuits being old and hard and the waitress not a bit concerned for them. We immediately got up to leave when their waitress came out and started a screaming match about how much she could care less if this couple left. Horrible customer service and very rude and disrespectful waitress staff. No wonder there isn't any red lobsters left if this is how there establishments are run. read more

We went to Red Lobster for dinner tonight. The food was delicious. My dinner was bigger than my husband's and I took a lot home, but he ate all of his dinner. I guess what he ordered had smaller portions. The manager was very nice to us when we told him this. He totally understood and was extremely helpful. Mya was our waitress and she went above and beyond to make our experience very pleasant. Hopefully the restaurant will address the portion sizes in the future, because the dinners are quite expensive. A big thanks to our wonderful waitress and a terrific manager! read more

I know RL has its weak points but it's during Lobsterfest, it doesn't get much better. I love lobster bisque, and even the shrimp and lobster linguine was excellent. I think RL is trying hard to get over their corporate finance issues and deliver excellent food and service to customers. As an aside, I first visited this location on Old Wake Forest Rd back in the early 1980s when I first moved to Raleigh so I like reliving good memories here! Highly recommend! read more

Red Lobster - Exterior - Seafood Near Me - Raleigh, North Carolina

We were a table of 4. Waited over an hour to be seated. After being seated waited 15 minutes for a server. Our food didn't come out for over an hour. We ended up leaving. My young kids didn't get to eat. We watched waiter clean off a table using a menu (no spray) just a menu. She pulled chairs from tables occupied to use for a party. A large party for a graduation party left due to waiting a long period of time without a waiter checking in with them. read more

First let's start with the food I ordered fish and chips and steak and lobster steak was raw still moooing there was no fish in the fish and chips it was just fried batter the fries were hard as a rock so undercooked it was just unpleasant then let's talk about the service our server acted like she didn't even care she was the most underwhelming and plain person ever and expect too wait two hours just to get your food the only thing good about this place was the biscuits but you can't make those bad if you love waiting For a long time to get mediocre food this is the place for you I will never be going here again read more

Not yo' Granny's Red Lobster! We checked out Red Lobster for a late lunch on a Monday. My friend said she wanted a crispy fish sandwich. We walked right in and were greeted by friendly staff and immediately seated. Apparently it was after the lunch rush as there were just a few tables occupied. After a brief wait our waitress appeared...she was very attentive, pleasant and professional...but I can't remember her name. But Ms. Waitress was good. We both ordered our drinks and my friend wanted an Arnold Palmer. She was impressed because it was mixed to her liking. The crispy fish sandwiches were delicious too. Fresh bread and ingredients. The portion size was large and takeout containers were needed for both of us. Now I didn't forget those cheddar bay biscuits were warm and delicious. I ate two and brought some home for the next day! This was my first visit to Red Lobster in 5 years due to not so good experiences and my husband just doesn't like it. He's picky though! I'm adding Red Lobster back in the rotation now. read more

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Usually with dinning out people aren't really attentive or they just don't care. Larry is an exceptional server. He made me feel welcomed and comfortable to eat here at red lobster. He made sure the food was right and drinks filled. Now for the food, it was absolutely good.we'll be back again. As long as we get Larry LOL. [[HIGHLIGHT]]Also the vibe of the dinning room was cozy and warm I like how dark it looked.[[ENDHIGHLIGHT]] read more

Red Lobster - Me enjoying my time - Seafood Near Me - Raleigh, North Carolina

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Great food, amazing service on Christmas Eve , wonderful holiday drink menu, food was seasoned well and great hearty meals!! Better than the old Red Lobster!! read more

Went there with a party of 7 at around 7 pm Thurs night. [[HIGHLIGHT]]Parking lot was almost empty and went in to hostess for a table.[[ENDHIGHLIGHT]] She said they had no available tables but if we wanted five could seat on one table and two at another table not adjacent. [[HIGHLIGHT]]I informed her that the place was not crowded.[[ENDHIGHLIGHT]] Another server came by and said she didn't want to walk far to where a table was. The hostess asked us to wait five minutes more. After ten minutes we said thank you but we are going to another restaurant. Poor service, poor attitude. No wonder Red Lobster is in its death throes. read more

[[HIGHLIGHT]]We had plans to eat here today but could not get past the smell at the front door.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]It did not smell like a restaurant, it smelled like a day care with an old smelly carpet.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]Sorry, I couldn't go in any further, did not want to request a table or order food.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]This place is in need of a total revamp![[ENDHIGHLIGHT]] read more

Delicious food and great service! Our server, Larry, was especially kind and attentive, can't wait to come back! read more

Red Lobster - Sesame-Soy Salmon* Bowl - Seafood Near Me - Raleigh, North Carolina

We came back even though we said we wouldn't and we're glad we did! Margot, our waitress, was OUTSTANDING!! Food was delicious but it was her service that will bring us back. read more

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Made a reservation days ago for my family's Christmas dinner this year. Got there, checked in for the reservation and there were 30-50 plus people there waiting to be seated. How do you overbook reservations on a holiday? We were told that there were many many people before us and that we had to wait to be seated for well over an hour. [[HIGHLIGHT]]Our party had young kids and we had no back up plan. The kids were starving and we ended up leaving and driving elsewhere to search for food.[[ENDHIGHLIGHT]] What's the point of even making a reservation???? My family's Christmas dinner was ruined because of this. Never again... read more

I gotta say that we don't go to chain restaurants very often, but when Husband desired to do a seafood fix here, who was I to argue? And let me say that it could not have been a better experience. If you haven't been here in awhile, I can attest to the fact that they have cleaned this place up, weird bad smell is gone, attitude is phenomenal, food quality up. Someone said, hey let's do a Robert Irving on this, and they did! Kudos especially to Server Larry. Best we have experienced in a long time. Can't say enough how well cared for we felt, not just from him, but the Manager who seemed to heartfully care of our appreciation. Now let's talk food. The menu is more high end overall, but in this day and time of high food costs, it's totally understandable. Love the options. Husband did an old favorite Admiral's Platter of fried goodness, along with a salad of blue cheese that made him super happy. Add in the cheesy biscuits and he was a happy Man. I loved my Seafarer's Platter of Lobster Tail, Grilled Scallops skewer, Fried Shrimp and Shrimp Scampi with my choice of baked potato and broccoli. YUM. Everything super quality and perfectly cooked. They've even upped the quality on condiments, imho. Tartar sauce has always been a fave of mine here, but now there's even a little dill added for extra yumminess. I ended up with two more meals out of mine, and it all was good even leftover. If you haven't been here in awhile, or at all, and you are craving seafood, I highly recommend this option. And if you're lucky enough to get Larry, well, I know he will make your day also. Kudos to all the hard working folks here! You have achieved turning this place around. read more

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Clean environment, friendly staff from entrance to exit. Service was good. Had trainee and trainer working our table. Great brewed iced tea. Even unsweetened. Lobster bisque was a bit salty. Seafood stuffed mushrooms were small, not impressed with stuffing. Fried green beans with jalapeño dipping sauce was amazing. Coconut shrimp with pina colada dipping sauce was even better. Crispy Brussel Sprouts were tasty. Grandson enjoyed the kids chicken tenders, however, fries were subpar. Filet and shrimp, sirloin and shrimp were enjoyed by his patents. Cooked perfectly and steaks were surprisingly good for a seafood restaurant. Bacon macaroni and cheese side was also delicious. The cheddar biscuits were, as always, delicious. Hot, flavorful, crispy. read more

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Some ladies and I from my church met here on Saturday, September 10, 2022, at 1 pm for lunch. We arrived at an opportune time as there was hardly anyone at the restaurant. We didn't have to deal with any long lines, long wait, or a large crowd. We were seated quickly and our server met us promptly. Our server was friendly and professional. She took our orders right away and the food came out in a timely manner. We had a few dirty dishes that were set out with our appetizers and salads though. The food was good. Everyone enjoyed their dish. Everything had a good flavor and for the most part the texture was good as well. The ladies and I had a comfortable and enjoyable time. We played a few short games and had a nice lunch. This is a great place for large groups meeting to celebrate or have a bonding session. The atmosphere is conducive for both. read more

Red Lobster - Seafood Near Me - Raleigh, North Carolina

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No one at the restaurant can figure out how to use a digital gift card. red lobster keeps asking for numbers. I send them the numbers and they say thanks for using red lobster. They don't know why they don't work. Now they say take the back to where I got them. They were issued by red loster and state on the paper, any issues hgo to redlobster.com read more

Last night on Valentines, after working an open to close shift at my server job, I hit a curb and busted my tire open. So I had to pull off into the Red Lobster parking lot. My brother came to change it, but when we pulled the spare out, it was flat. The KM, Issac, got off his own (probably long and tiresome shift working a holiday) shift and asked if we were okay and needed help. We said "if you have an air pump!" He pulled his truck around, got out & hooked it up. Now THAT is the definition of hospitality!!!! I truly appreciated it beyond words. I hope all the best things for that man, give him some appreciation please! What a rockstar. I haven't even thought about eating here in 10 years, but now I will be returning because of his great attitude! read more

Red Lobster - Seafood Near Me - Raleigh, North Carolina

I went to celebrate my birthday with my friends at Red lobster. I had not been there in a very long time but I had a great experience. They are currently serving there. All I can eat shrimp and so I was able to test multiple different foods for pretty low price. It also came with a side. As always. It came with those fluffy yummy biscuits which were hot and always full. It was pretty early in the morning but there were a few other people eating and it was a very nice environment. There wasn't any music playing that I heard so it was great for us to have a conversation to catch up. I always recommend stopping by here for some low cost and easy to access seafood. read more

Red Lobster - Seafood Near Me - Raleigh, North Carolina

This was the worst RedLobster we've been. [[HIGHLIGHT]]First the restaurant smells like sewer as you enter.[[ENDHIGHLIGHT]] I'm surprised the host standing by the entrance near the bathroom does not smell it. Second the food we ordered was too salty and soopy despite the chef replacing it. We will never eat in this place again! read more

Just another update. Never disappoint and our waitress was the best even though she was busy she handle it well. The staff there seem to get along so well. I over heard one coworker ask another coworker if she was good when he was walking pass her. That says a lot about him. [[HIGHLIGHT]]It was someone's birthday and the staff started singing then the whole restaurant started singing Happy Birthday. That was Special[[ENDHIGHLIGHT]]. read more

I ordered crab carbonara for my daughter and I to split as a special treat. The crab was so fishy and poor quality that it was inedible. We literally threw the entire thing away. Absolutely disgusting! read more

The food and service was great however I have never had a worse experience at a restaurant. [[HIGHLIGHT]]The lady at the table behind us was talking extremely loud, cussing and having a conversation that is to be discussed behind closed doors only.[[ENDHIGHLIGHT]] I don't want to hear about your sex life or menstrual cycle. 3-4 waitresses engaging and carrying on with her as well as the manager. [[HIGHLIGHT]]Two of her friends in and out of the restaurant, standing there as we try to eat.[[ENDHIGHLIGHT]] She was there for the almost 2 hours we were there (because they were so busy) and they still served her more alcohol before we left. I was told she had been there 3 hours and was good friends with the district manager. [[HIGHLIGHT]]You would think she/he wouldn't want that kind of atmosphere in their restaurant.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]A Christmas with my family should have been peaceful and enjoyable and it was anything but that![[ENDHIGHLIGHT]] The manager we spoke with said they had been trying to get her to leave, it did not appear like that to me! read more

My boyfriend and I decided to go to Red Lobster for dinner. We were waiting for over 15 minutes to get seated. We both made eye contact with at least 3-5 employees, and we never got seated. Another young lady came in not too long after us and left after waiting at least 10 minutes as well. One employee who was taking out a to-go order mentioned that someone would be with us shortly right before yelling "I don't have time for this tonight," as she stormed out the door. There were a few other people who were in the to-go area and bar waiting to be assisted prior to my boyfriend and I getting to the restaurant. 1-2 of those people left after a while as well. [[HIGHLIGHT]]The A/C seemed to be out or working poorly as it was very warm inside.[[ENDHIGHLIGHT]] I would honestly give it zero stars if I had the choice. read more

I haven't been here in a while. My friend and I came to see what the $20 pound of crab legs would be like it was actually amazing.!!! CJ our waiter was even better!!! I didn't have to ask for a thing refills check anything else you need check!! he just made it an amazing time. I will definitely be back!!! I'm full as a Tick lol read more

Let me just say that this location really has their sh!+ together. I've only visited twice, but both times the service has been absolutely impeccable. The waiter refills drinks well before you finish your first, and he even stuffed extra cheddar bay biscuits into our to-go bag. The food is the same at every red lobster (obviously) so the fact that the service is so excellent sets this location apart from the rest. read more

This used to be a frequent dinner place for us. But since COVID, with prices and adjustments being made we seldomly come here anymore. But the lobster commercial made the food look so good! So here we are... We sat at the booth by the bar, the bartender Omar took care of us. He gave suggestions and told us what he liked. We both got the twin lobster deal that is going on for $39.99 a plate. For the price, it's was great. My brussel sprout had a hair in it so I returned it and got orzo rice instead. The brussel sprout that my husband got was good. The brussel sprout was deep fried and topped with fried onions and teriyaki sauce. It was very sweet. The lobster was delicious. You definitely can't go wrong with grilled seafood. read more

Red Lobster - Twin lobster tails - Seafood Near Me - Raleigh, North Carolina

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The manager tonight was just absolutely phenomenal. I believe her name was Katie. She was just so attentive to not only the customers but to the staff. She made sure everyone was okay while still serving tables, directing her staff taking to go orders and managing the bar. Someone like this is who you want to be the face of your business so customer continue to comeback. Tia also came out and introduced herself and was also very attentive. I enjoyed my first time experience here and definitely will be back for another great encounter. Thank you Katie and Tia for making my experience a great one I really appreciate you and I hope Red Lobster appreciates you too. read more

My family dined at Red Lobster for Thanksgiving. The service was very good, our waiter was very pleasant on to be working on the holiday! This was our first time not cooking. We made reservations and we were able to come right in and sit. I got my usual Cajun shrimp pasta and shrimp from the pick 3. We also had lobster, cheddar bay stuffing, mac n cheese w/bacon, and a chocolate martini holiday drink. The lobster was rubbery but I'm not a huge fan of lobster. The stuffing was good enough, as well as the Mac n cheese. The chocolate holiday martini was good! My shrimp pasta was great and also the burger was great! We were impressed with the menu and service on a holiday. I would come back bc Redlobster is one of the restaurants I like to eat here every once in a while and everyone enjoyed their meal. read more

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We came as we have done to celebrate our son's birthday for the past four years, but left quite disappointed and will find a new restaurant next year to celebrate his birthday. My son ordered a salad, and it came with a bonus item not listed on the menu, a HAIR! Our waitress was very good but embarrassed by the discovery of the hair and told the Manager who came to the table. He offered our son another side item but was no longer interested in getting something else. The Manager said he would make good, but all he did was remove the charge of $1.99 from the check to avoid charging us for a salad with a hair. My wife had the perfectly cooked trout, it may have been perfectly cooked, but it was perfectly fishy tasting, and unable to eat very much of it. Our birthday boy ordered the fried calamari, which he's had before, but it was tough, and the crispiness was missing from the batter. The birthday boy got a complimentary cake with ice cream, which was very good, but too little too late to save this special occasion. Our daughter had the appetizer pizza, which also had a fishy smell with the seafood toppings, and for the price of $15.99 for about an 8" pizza, it was way overpriced and not good. In any case, we were surprised by the prices from our last visit, but apparently, this is expected given America's current economic conditions. All in all, a poor experience, but we live and learn, and we've learned to seek other places in the future. read more

I would 100% recommend this business. The manager, Adrian, at this location is fantastic! He works just as hard if not harder than his staff, all of whom were also friendly. The food was tasty and the service quick. Thank you Adrian and staff, we'll be back to dine in again! read more

Larry was amazing he took our orders and was friendly , courteous and on it . We had family visiting from out of state and he was welcoming and considerate. They asked for wine and he was able to bring them a red wine they enjoyed . We were sat down quickly as well . read more

I was super excited to come here with my friends after I heard about how Red Lobster has been revamping food and drinks. I brought with me 5 people who had never been before and after the experience we had this evening I don't think any of us will ever be coming back. We arrived at 7:30pm and waited about 15 minutes for a table, no problem. The host was the only one to interact with us for the first half of our dinner, she brought our waters and bar drinks. Half of us ordered drinks from the bar and the first round came out fairly quick and we got the cheddar biscuits in a timely manner as well. Again, about half an hour into dinner we still haven't met our server , the host took our drink and food orders , then about 15 minutes after our initial order the host comes back to inform us there out of BOTH seafood boils which two of my friends had ordered and the only reason they came in to eat we're out of stock. 8:30 rolls around , then 8:45 , over an hour since we ordered we're still waiting on food. During this time me and my friend ordered another round of drinks which we ended up waiting over 30 minutes for two margaritas. One of our friends got up to use the bathroom and said she saw our drinks just sitting at the bar waiting to be ran. Almost all our food came out at the same time except one person who ordered a salad and waited another 20 minutes after the rest of us to get their food. I ordered the cajun chicken alfredo and truthfully the sauce , which makes the whole dish, was disappointing. No flavor, it tasted like nothing, I tried to like it but a few bites in it didn't feel worth the money. Never in my entire life have I ever sent food back but tonight was a first for me. Mind you, me and my friend are still waiting on our drinks. I work at a restaurant and understand there are different factors that can affect the flow of service but the restaurant was basically empty. [[HIGHLIGHT]]Multiple tables sat dirty, the bar was dirty, multiple tables sat down after us and received appetizers,drinks , and entrees before us[[ENDHIGHLIGHT]]. My friend ordered the Ultimate Feast and her crab legs were for lack of better words , puny. There was barely any meat inside the legs when the table right next to us ordered crab legs as well and they were huge! Food was average , the drinks were pretty good I will say but half the part of going out to dinner is the experience and it was lacking. Our server was nice and polite but after I POLITELY asked to speak with her manager because I didn't feel I should have to pay for a drink i waited 30+ minutes for her whole attitude changed. When the manager finally did come over , he never introduced himself by name, he also seemed like he did not give a single shit about being there or what he could to do to resolve the situation. I simply explained that while I did drink my drink I waited for , I personally didn't feel like i should have to pay for a drink I waited over half an hour for , which I don't think is a crazy thing to point out. The only thing this manager said to us was " What's going on over here?" and "I'll get that taken care of for you" walked away and applied a 10% off discount... All of us left extremely dissatisfied, I don't understand what's going on here but the food was subpar and the managers attitude sucked. I've never even left a bad review before because it's never been that serious but our dinner sucked. Plain and simple. read more

Waited 2 minutes for a cocktail which my partner didn't like. Asked for a different cocktail and waited 10 minutes... she was busy. Ordered Lobster Lover's duo with a salad. Bar countertop is dusty, as well as draft handles. Lobster was ok. read more

We decided to eat at this Red Lobster yesterday around 1:30 and was really pleased. The hostess and waitress were really helpful and friendly. My partner ordered the Shrimp Trio and I had the Seafarer's Platter. Both were really great. Absolutely no complaints. This is howI remember this chain being. They are clean, courteous. Get food and service. This is what all Red Lobsters should be! Keep it up! read more