Stopped today because we were in the mood for some wings! Super slow today at the restaurant which was great for us :) Food was okay and the customer service was fast & efficient. Standard Clean Ambiance - Definitely recommend to all nearby. read more

Buffalo Wild Wings - Chicken Wings Near Me - Lombard, Illinois

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Food has been getting worse over the last few months. Also, they keep screwing up my delivery orders with missing items or wrong items and when calling the restaurant and speaking to the store manager on duty, he/she refuses to correct order or give me a partial refund. I AM DONE WITH THESE TOTAL INCOMPETENT STUPID MORONS!!!!!! read more

Stopped in with a friend the other day for lunch. Our server greeted us soon after we seated ourselves per the sign. Drinks came quickly and we got our food order in. Our food was ready quickly too and my wings were loaded in saucy goodness. Love BOGO Boneless Thursdays. Restaurant was clean and well lit. Service was quick and friendly. read more

service was terrible. Do not recommend. African American bald male was supposed to bag my food and he walks up to coworker goes "sorry I had to get this out" it's not that serious bag my stuff and then tell ur coworker. Was to busy talking to bag my stuff told me 5 mins when it ended up being 25 mins. Do not recommend. If I could give 0 stars I would. read more

horrible customer service they took long to take our order and give us our order. keep in mind it was not busy i will not be going there.

Ordered for delivery and half my order was missing while the other half was burned. The staff was quick to blame the football game as the reason since they were busy at the location. Unacceptable in my opinion and I will not be ordering from this location again read more

Food and service were great! Staff changed the televisions to the football game we wanted to watch. We did not feel rushed.

I came to watch the Broncos-Bills game and have been to this location multiple times before with no issue. I am the stereotypical "quiet dude at the bar that minds his business" yet I was told that they were no longer comfortable serving me. I had 5 light beers and mozzarella sticks for the duration of the 3 hour game. Never made a peep or any indication whatsoever that I was even remotely intoxicated, especially on such a low ABV relative to the duration of the stay. I have NEVER been asked to leave/refused service at ANY bar in nigh 20 years. I have been to countless BWW across the country over the years and as long as the manager and bartender present are at this location I will never return. I'm absolutely flabbergasted and disappointed in how I was treated. read more

Bad customer service. Would not recommend Dirty and nasty. It took me hours to get me seated. read more

Buffalo Wild Wings - Dirty - Chicken Wings Near Me - Lombard, Illinois

In their heyday they were amazing. Sad that service, food quality and temperature have fallen so poorly.

The food was actually ok but I did have piece of hair in my Honey Garlic wings. I mentioned this to the offer I received was for a new wing which wasn't acceptable in my opinion. As far a as the service we didn't get checked on during, or towards the middle of the meal. So I really don't have much to say. The environment was nice, very clean and spacious. If your into sports probably would be great to be here the day of big sporting events. Overall they could've been better had I received better results and quality food. I doubt I'd be going back. read more

Buffalo Wild Wings - a hand holding a piece of fried buffalo wings - Chicken Wings Near Me - Lombard, Illinois

This is a good spot for wings with a variety of great flavors. Hubby and I have been to this location many times, but I've never reviewed them before. We've almost always consistently had good service and our recent visit was even better than normal. The table was a little sticky on the edges when I sat down, I mentioned it to the waitress and very quickly someone was out to wipe it down. We ordered the boneless wings with orang and salt/vinegar and both sets of wings were very good, with way more on our plate than the 6-piece we ordered. Veggies were fresh and the Pepsi tasted great. Nothing negative to say and we will definitely be back again! read more

Buffalo Wild Wings - a tray of carrots, celery, carrots, and ranch dressing - Chicken Wings Near Me - Lombard, Illinois

Food was still very undercooked. Horrible customer service. Way too over priced for cold food. read more

Buffalo Wild Wings - These are the onion rings, dough was still raw. - Chicken Wings Near Me - Lombard, Illinois

Been a while since I've been to B-Dubs, but this location was such a let down. Ordered online and picked up, asked for to-go utensils because I was here on business and my hotel doesn't have forks, and short story they didn't have any... neither did they have carrots or celery. They searched the kitchen and hostess stand, all they offered me was a spoon... went to the bar and they didn't have any either. Like wtf now I got a spoon for boneless wings. They also said they were out of celery and carrots as a wing place read more

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The food was pretty good. We got mango habanero, mild, and garlic parm. We waited for a little for someone to serve us but in the end it was worth it. read more

Buffalo Wild Wings - Chicken Wings Near Me - Lombard, Illinois

The main dining room was closed for some reason so we had to sit in the high table area. It didn't matter much to me because it was still normal dining tables just with high chairs. Our server quickly greeted us and got us started on drinks. We ordered fried pickles, classic chicken sandwich, and the Nashville chicken sandwich. The fried pickles came out pretty quick, but our mains took a hot minute. Overall, good experience. read more

Buffalo Wild Wings - Classic Crispy Chicken Sandwich - Chicken Wings Near Me - Lombard, Illinois

It was super bad service it was so bad I put wings in my drink in enragment. No no like it ambiance was bad. read more

Buffalo Wild Wings - a cold drink and a half eaten sandwich - Chicken Wings Near Me - Lombard, Illinois

First time at this location, they were really busy but the waitress was very nice and did he best. I usually always order wings and I never have a problem. Today I ordered nachos and I added brisket for an extra 3.50 but my friend and I agree they did not out enough meat on it kinda disappointing. Last time we came to Buffalo wild wings she ordered chicken nachos and it had way more chicken and it cost less to add the chicken so I was a bit confused how that works. probably won't order that again and if I do I will probably say something next time. I also had a spicy passionfruit margarita, and it was really good. Other than that I love this place. Unfortunately, I didn't take a picture of the nachos but if you were to see it, I'm not even kidding when I say there was like 5 small pieces of meat on there.. read more

I Love me some Lemon Pepper Chicken Wings. This location is one of my favorites to come and grab me some good crispy chicken wings. They make sure that my lemon pepper wings are fried crispy with perfection. It is always clean and well kept. There is always someone at the front door to greet you like a guest. This place can get super packed and nosey on the weekends between noon time. There are flat screen TV's all around the place and a nice bar where you can sit at and enjoy a nice cold beverage and wings. This location has a lot of high school and college students that are trying to make a honest living. However, at times they do stand around chatting and playing. My order has been messed up a few times but the manager always comes out to the rescue and makes sure that your order is corrected. The ambience is pretty much cool. It's a place where you can come out with the family or friends to enjoy a fun filled day and watch a few sports games on the TV Screen. read more

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For Fathers Day tried their Smoked Brisket Burger. Very disappointed. No bacon. Messy to eat. Very few fries served. Won't go there again.

If I could get zero stars, I would this place is the most poorly managed location I've ever witnessed in my life ordered wings for the Super Bowl a day in advanced two hours delay last order even though confirmation was sent I'm not even sure how this place is in business it is Horrendous and I will never come here again. read more

I have never left a place as upset as I left today out of this location. The server came two times only to the table. Never checked on us. We had to getting up for utensils and straws. Wings were cold we told her she said oh I'm sorry and never came to the table. We asked for the check and walked out. I will never be going back for sure!! If I could leave negative stars I definitely would. What a horrible experience! read more

My son wanted to come here for lunch. It's his first time. On the way in, the hostess offered him a game box. My son was intrigued by it because not all restaurants offer that. He ordered a kids boneless wings. It comes with fries and juice. I ordered a snack tradition wings with Asian Zing sauce and street tacos with chicken. Waited about 20-25 minutes for the food to come. Our waitress offered me carrots but didn't come with any ranch. Because the food was so flavorful, it was actually ok to eat the carrots without the ranch. My son had a great time there and he wants to come back. Overall, I thought it was average. Nothing special to me but I didn't experience anything bad. Forgot to mentioned I was charged a snack traditional wings but she gave me a "small" size . So she gave me more than I ordered . I guess that's why she deserved the extra star. Until next time .. read more

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Horrible management. Doesn't have a clue what's going on ! Seems to me that this place is a takeout. Don't dine in this place is for take out and check order before leaving !!! read more

We stopped in for lunch one day and had a decent meal. I'm going to assume, at this point, everyone has been to a Buffalo Wild Wings so I'll save you the details of a standard location. I would like to point out that the food tasted and was served as one would expect. It was hot and it was pretty well made (which hasn't been my experience recently at other locations). Where this location really shines is with the staff. Our waitress was very friendly and absolutely adorable with our 1.5 year old daughter. She had kids of her own so I'm not surprised, but she was very playful and fun. It was so refreshing. Not only that, but I saw a different waitress at a different table chit-chatting away like she was old friends with the customers (and who knows, maybe she was). My point is, great staff that you don't get to experience that frequently. This location doesn't stand out from a look/feel or food aspect but it ranks very high in the customer service. If I have to go back to a BWW again (like I said, the variability in food has turned me off overall) I am going to hope it's this location again. read more

NEVER GOING BACK TO THIS ESTABLISHMENT AGAIN! The past two times I've gone we haven't been seated and there were 20+ tables open. Don't even get me started with the one waiter/ress, they said "I love the intelligence on your face" when asked by my friend why we can't be seated. HORRIBLE SERVICE! Lastly the food is always freezing cold! read more

Even if you wait extra time, drive 20 mins (one way) for your food they have a habit of not giving you sauces, or any condiments you order with your food... and if you call to ask about them they just tell you too bad we don't charge for those anyway... So now I sit here with like 30$ worth of food that I don't prefer to eat... won't be going here again... no wonder it's rated 3 stars... my own fault should've checked prior to... read more

I went there after church this morning for lunch and the service was amazing. The food came out fast and it was a clean I can't wait to go back again. Our waiter was Taylor ( thank you Taylor for your service to me and my friend I hope to come back soon) read more

The manager was one of the rudest and most hostile managers I've ever interacted with. I downloaded Yelp just to warn of this, do NOT go to this establishment. When I brought up an issue with my rewards, the manager, TJ, had no patients, spoke over me before I was even done explaining the issue, and offered no solutions except more hostilities. read more

The service was just awful. The waitress never came back to check up. Needed refills. Had no napkins. The place was not busy at all. We had 5 kids with us. We spent good money and won't be back. read more

just now They legit just gave my order to someone else . I came to pick up food for me and my family but my order was lost and I only got my families food. Now I'm dropping off food to their house to after drive home because I'm not gonna eat their food. Such a disappointment. Don't go there. read more

Buffalo Wild Wings - The picture is the place I ended up going to on my way home because they never mess up anything or give my food away. - Chicken Wings Near Me - Lombard, Illinois

I came in asking to order a specific flavor of traditional wings. The business is the one in the wrong and they have the audacity to give me an attitude? Nah. Screw that. Check that attitude. You work in the customer service industry. Suck it up and be serviceable to your customers. read more

Honestly, I have seen terrible reviews for multiple locations. I always thought wow how bad can it be? Well I will never order online. I ordered two things tonight: boneless wings with medium buffalo sauce and fried crispy. Wings came in with a bone and fries were barely cooked. I ordered through grub hub. I called restaurant first and they put me on hold and told me to contact Grubhub. I did that and sent them a picture of the wrong item. Grubhub gave me a refund but COME ON!!!!!! Don't people double check if the order is correct or not? Oh and did I say that the bone in wings had no sauce whatsoever? They were plain. Get your s$&@ together. People are paying for delivery fee and tip, the least you can do is have the order correct. Peace. read more

do not go here!! this location is disgusting and filthy. the service is terrible. we went there and both my husband and i got food poisoning. avoid at all costs read more

Food was fine but the service terrible. Our waitress with pink hair dropped 8 waters total (3 different time). She than yelled at us for asking for separate checks. She put the wrong food in for the kitchen and than after she eventually gave us separate checks she mixed up who had what drinks and food. It took our group of 6 waited an additional whole hour waiting to pay even though there was probably a total of 4 parties in the restaurant. During this hour one member of our party paid cash and than she came back and said he didn't pay at all. After an argument she told us all to leave even though one of us was still waiting to pay with Apple Pay. This waitress is the worst I have ever had. The main cause of all this trouble was probably because she was definitely on something. read more

Wow!! I ordered the Traditional and Boneless combo. The point is I used Wild and Spicy Garlic for my sauces and wow! The best flavor. The wings are perfectly cooked! I travel for a living (PILOT), and this is hands down top of my favorites! If you like Wings, stop and try this place out. It's better than my hometown BWWs and better than a lot of BWWs I've eaten at. Y'all lucky to have a BWWs like this one! Please make all BWWs as good as this one. read more

Charged twice then also rude about it when i told her and tipped it by itself also switched my order to my card with my friend and i had to pay a extra 5 dollars. read more

Location is the absolute worst. Wings are constantly dry and sauces NEVER come in the bag even if they are ordered and paid for. This time when I ordered we called to make sure entire order was in the bag and it still didn't happen. read more

Disappointed. I love Buffalo Wild Wings, but not this location. Went in on Saturday night, not bust at all, seemed like a lot of people working there. Sat down at the booth, and it's got fries and other food I the table. It was clearly not cleaned, so asked fir a different table. The floor around us was visibly dirty. We ordered or meal and waited a while for our meal. My wife ordered the southern chicken sandwich, I had a burger, and my kids had the mac n cheese. They bring the food out, and my wife's sandwich is missing the coleslaw, which is the main ingredient of the sandwich. They inform us that they are out of the coleslaw. Isn't that something that you should maybe let someone know before you bring the food out? Also this is not the first issue I have had at this location. They are often so slow bringing food out, and service is poor. Very disappointed, do better BWW read more

There weren't too many diners here when our group came. So why the service was so slooooow was beyond me. Don't get me wrong though. On the few occasions that we saw our server, the customer service was excellent. Just wish we got our food and check faster! Everyone ordered beer, but I ordered vodka and sprite because hard liquor is how I roll.... not! I'm just not a beer person by any means, so what options do I really have here? In the end, I was only able to drink half because I'm a weak sauce. Speaking of sauces! I usually order the boneless wings in hot sauce but decided to try a new sauce. I ordered the boneless wings lunch special for $7.95 with Asian Zing sauce. Now, I don't know if it's because I'm Asian, but the sauce was just okay to me. An American restaurant's interpretation of Asian flavor to me seems to rarely work out. I'm not saying that it was terrible, but I'd probably best stick to mah usual hot sauce. For this location, it's probably best to order ahead of time and pick it up or if you don't mind chilling here for a while. read more