Underwhelmed. I'm sure the popularity of this place is more about the reputation than the food itself. Beef wasn't very flavorful. Could have used some salt. Fries were of the frozen crinkle cut variety. Again, needed salt. Food came out quickly considering how many people were there. Ambiance was ok - it's done up in the style of a sixties drive in. Was clean enough but shows it age. read more

I love Portillo's. My favorite item is the chocolate cake. Since it was my birthday, I got a free piece of cake by being a Portillo's Perks member. I entered the restaurant, got my piece of cake, and checked out very easily. Thanks for the birthday gift Portillo's! read more

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With lots of Portillos options around, most of which offer a similar experience --- fast service, large portions, consistently delivered food, the only real differentiator is really the experience. For me, the only downside is really the traffic flow into this location -- which seems to create opportunities for cross traffic. But other than that, this is a very nicely decorated Portillos from the outside and the inside. With lots of glowing lights and retro themed items on the walls, hanging from the ceilings, and throughout the restaurant -- this is one of the locations I'd love to take out of town visitors for an experience. Not only does this spot look nice, but i found the tables and restaurant to be overall cleaner than average and the layout was spaced out nicely for a more casual visit. Overall, worth a visit if you're craving portillos in the area but want a more fun vibe. read more

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Rock & Roll Portillo's is my go-to whenever I visit my family in Villa Park. The answer to "Mom/Nana, anything you want while you're here?" is always Portillo's. read more

Portillo's Elmhurst - Hot Dogs Near Me - Elmhurst, Illinois

Stopped in today and had a chopped salad and a fake hot dog (plant based :)) I got to tell ya the plant based dog is very very good , the Cobb salad was also a winner Food fresh and great tasting , service was fast and courteous and the dining area was very clean Great meal Excellent stop ! read more

Portillo's Elmhurst - Plant based dog excellent - Hot Dogs Near Me - Elmhurst, Illinois

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This is my favorite portillo's location in the west suburbs! It's retro themed with tons of unique decor, they've got the kiosks ordering, AND a gift shop grab and go area! We specifically tried their new breakfast menu this round. Ordering on the kiosk was easy and the pickup staff was great and very polite and helpful when we noticed we were missing a side of cheese. Super quick to remedy! The breakfast is so fun and quite yummy! The donut collab with Stan's is EXCELLENT and I love the chocolate cake flavor ice coffee, it really does taste like one! I love the Polish sausage with the sauce, it's a little heavy on the egg for me but easy to just pick some off. The croissant sandwiches are also a fave for me! read more

Portillo's Elmhurst - Breakfast - Hot Dogs Near Me - Elmhurst, Illinois

Stopped in for dinner on a Saturday night: the food was OK. There was too long a wait at the Pizza place I had scoped out before our trip to Chicago, so ended up stopping for dine-in on a whim while driving to our hotel. There are many ways to order from Portillo's now: this time we used a kiosk since it wasn't too busy, which spit out a number that was used as an identifier. I had multiple chuckles as an employee called out orders that were ready for pick-up, using the number along with a rhyme. Hokey, but fun. The food was ready within 10 minutes, and I took it back to our booth to eat-in. My wife and I ordered our typical, and it tasted OK. We remarked if the au jus of the Italian beef sandwiches has been water downed...it just doesn't taste the same anymore, and without the hot juice from the Giardiniera, has no spiciness or flavor. There was a good quantity of beef, though, in our Big Italian Beef Sandwich ($10.39) and because we asked for it dipped, it needed to be finished pretty quickly before the bread disintegrated. I also got my one Chicago Style Hot Dog ($3.99), which was good. A large cheese fry ($4.88) had a good amount of crinkle cut fries, and a good nacho cheese sauce on the side that you used for dipping. A large drink ($2.99) was self-serve with Coke products. read more

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They are so efficient here and get the job done! Even though it was busy, everything was a breeze and my meal was delicious.

On April 15, 2025, Portillo's will be starting to sell breakfast at select locations. We were invited to try two breakfast meal deals today in Elmhurst and I decided to review it. My bottom line overall impression is that I would do this again for breakfast. My husband got the bacon, egg and cheese croissant meal deal with iced coffee and I got the Polish sausage, egg and cheese meal deal with hot coffee. We also bought two chocolate cake donuts that are a collab with Stan's. Personally, I am not a fan of Stan's donuts, but these were amazing and I would get one again. PROS: * VERY filling * real scrambled eggs, done well - not mushy * giardiniera sauce - I want a whole bottle of it! Just enough kick to elevate the sandwich. * coffee - surprisingly tasty and fresh * real bacon, done well, and a healthy portion of Polish sausage * each of our meals was bagged up as a meal, which made it nice - no guessing what item belonged to who CONS: * not a FAST drive thru (McDs is faster), but Portillo's is far tastier (but, as typical with Portillo's, still very fast considering the amount of people) * more of a eat-in meal or bring it home to eat..... too messy to eat in the car * a good portion of hash browns, but they're served in a big bag, so it appears small * donut was put in the same bag as the hot food, so it got melty - needs to be in plastic like their cake, or bagged up separately * a runner who was handing out food outside the drive thru was complaining to another employee about the early hours he was asked to work to accommodate the new breakfast service - I'm sure he's just an immature kid, but it's in very poor taste to complain about your job in front of customers. read more

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Things in life that you can count on...taxes, death and Portillo's for temperature, freshness and taste! Always great!

Beware! Once again no cash pay in drive Through. I know food is good. We drove away to a place that would take are families cash. Service usually fast. Ambiance is sit down. read more

okay. I love Portillos. I have lived in Elmhurst my whole life and have been going to this location pretty much my whole life. The reason I am writing this review is because as much as I love this place, they have not gotten my order correct ONCE in the past year. I frequent this location and can confidently say that they have put my order in incorrect 96% of the time in the past year, and if they do put it in correctly- they still get something wrong! They literally repeat the order back to you at the drive thru and repeat it back correctly, then you get the order and at LEAST 2 things are completely wrong and put on the receipt incorrectly. I don't even understand how that happens. And this is almost every. single. time. My orders aren't even complicated. It's getting so frustrating that I am going to start driving to a further location to avoid this. This place used to be great but just lost my years of business solely due to their incompetence. read more

Had to review this specific Portillo. Our basketball team came here and they delivered our food so quick. The food was amazing as always and you know the Portillo ambiance it's awesome. read more

Portillo's Elmhurst - Hot Dogs Near Me - Elmhurst, Illinois

I find myself craving Portillo's every so often. Maybe because of their perfectly salted fries or because of their fresh burgers. You have to try the iconic Portillo's if you are in Chicago. My favorite is their cheeseburger, but the Chicago-style hot dog and Italian beef sandwich are classics. I was surprised, but their char-broiled chicken sandwich is also very good. Portillo's is a fast-casual restaurant with slightly higher prices than fast food but you're paying for better ingredients. Not only is the food great, but the atmosphere is unlike any other restaurant. Each location has a historic Chicago theme from the 20s-60s. In my experience, the wait time has been around 15-20 minutes. read more

Portillo's Elmhurst - Burger, chicken sandwich, hot dog, and fries - Hot Dogs Near Me - Elmhurst, Illinois

As always, my visit to Portillo's was a real treat. I tried the garden dog as my MIL had talked it up so much and it was definitely yummy. My husband had the beef sandwich (baptized) and it was awesome- the last time I tried one I was pregnant with our son and just couldn't do it. But now I definitely could! We shared cheese fries and while I liked the fries I wasn't a fan of the cheese food. The decor is retro and really fun and proved to be a life saver if a distraction at the end of our meal when my son was DONE but the rest of the family was still chatting. read more

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This location is so much FUN! I met some friends who live in the suburbs here for a lunch with our kiddos. Portillos is such a fun spot to bring kids because there is so much to look at -- especially here! It's a super retro vibe with old-timey booths, lots of colors, and bright 60s signs and art hanging from the ceiling. The service is what I find to be pretty universal at most portillo's...great! The line to order was super quick and food came out in a flash despite being busy both inside and in the drive-thru. I went with beef and cheddar croissant and cheese fries. Best cheese fries in the game! read more

Visiting from out of town, and was told I needed to go here. Disappointed. Nothing special, quality is what you expect from a chain restaurant. read more

Always good food! Never gets old and will always come here . Service is fast only you have to wait for the food for a while like a restaurant. Other than that this place is clean and friendly servers. read more

They've gotten pretty bad since going public. The beef sandwich was dry the last 2 times we got it. Chicken sandwich was overcooked. The burgers vary a lot. Their salad options leave a lot to be desired. I use to love their southwest chicken salad that they got rid of years ago. Even the malt didn't have much malt in it. read more

Jacob who was working the counter tonight went above and beyond. He was amazingly polite and helpful without order. Then I left the salad behind and when I came back he had kept it in the fridge. It's nice to see such great customer service from young people! read more

Food has gone way downhill. Fries used to be the best, now I don't bother getting them. The burgers are the only thing worth buying!

I came back from a church service looking for something to eat, I came across here very tired. Customer service is not so good, lady was impatient and very quiet. Looked like she hated me and some tables aren't clean, only Like the food that's it read more

Best hot dog I've had in my whole life! Get everything on it. I miss it! When I'm Chicago get a Portillo'a hot dog!! Wasn't a fan of the beef sandwich. read more

From the walk in the door I felt that this is so needed in Connecticut. I let them know this is our first visit and great suggestions were made. I had the Italian Beef with extra gravy and a chocolate cake milkshake. The sandwich was amazing. The bread was nice and soft. The beef was seasoned to perfection. I really enjoyed it. The shake with cake crumbs was different but omg, I opened the lid and ate it with a fork. Crazy delicious. The 50's decor is fun and there's lots to look at. read more

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Ambiance is nice with oldies music playing, service sucks, the cashier got the order wrong not once but twice. The beefs were not made as ordered and complaining didn't help so the food was not as it's supposed to be. The meat was dry and they didn't dip the beef. This place is busy and is not as good as the one down the street so we won't be coming back anytime soon. Even if it takes longer to get to Willow brook, that's where we're going. 3 stars only because the kids behind the counter were friendly and engaging with the customers. read more

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It's been a while so just a quick update here. After the corporate buyout I was worried the famous Chicago hot dog chain would slip. I'm happy to say they haven't messed with the winning formula! The service, cleanness and quality of the food is still fabulous. Keep up the good work. read more

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Anyone else have a bad hot dog lately? The last few times I've had one they're like rubber. No more for me.

I've always enjoyed Portillo's cheeseburgers. One of the best charbroiled burgers ever. The double is very filling. This time I tried the Italian beef with extra gravy. It was fantastic as well! Will be a hard choice next time. The interior of the restaurant always has things to look at. Service has always been quick and friendly. Highly recommend them. Been to 3 different locations and all have been great. read more

Came inside during non-prime/rush time. I was able to walk right up to the cash register. The restaurant had plenty of people at their assigned work stations. However staff were talking to each other. One staff was even talking to his mom, who didn't order anything but she was just talking to him. If there were plenty of guests, I would have understood the wait times. I watched my hot dog sit by the bag as my burger was prepared. Tasted ok, but service definitely lacking. read more

This is the second time I went to the drive thu and ordered a combo beef and sausage only to get home to find beef and no sausage. Paid 12dollars. read more

Juicy and seasoned well simple. Large amount of beef, great ratio to bread. Fries a bit too much salt. Hotdog standard. Will be back! Beef! read more

First of all, I ordered with the self order kiosk and I proceeded to wait 15+ minutes for my order of two people. In the time I was waiting, I watched people, some with bigger groups, get their order before me, from ordering from the counter and the kiosk. I did not receive help from the woman who was at the counter giving out orders after watching her help two other men with their orders, who also waited so long for their orders. Eventually, a worker helped me, and after opening my bag, they forgot my cheese sauce that I paid over a dollar for, making me go back up AGAIN to ask for it. Finally, I am able to eat, and I open my god damn sandwich up and what do I see? My Italian Beef sandwich I ordered to be SLIGHTLY wet was drenched in the gravy for the sandwich. Moral of the story, everything sucked about this place, and now I'm just upset. read more

Fool me twice, shame on me. According to a very rude employee, the "beef and cheddar is always served on a croissant". Told me to let him finish how things are prepared, uh maybe ask the customer if French bread is preferred when a beef with cheddar cheese is ordered. Not sure what you call this but I assume it cost the same as a French roll beef at a 1/3 the portion size. Terrible customer service. No accountability. read more

Portillo's Elmhurst - Hot Dogs Near Me - Elmhurst, Illinois

Stopped in for a quick lunch to my favorite Chicagoland "fast food" restaurant. This one didn't disappoint, the employees are always helpful and smiling. They are always on top of your order and it's cooked fresh to order. My usual order is a cheeseburger, fries with cheese sauce on the side (please get the cheese sauce!!!). Today I went with the big beef (dipped with mozzarella and hot peppers), it is so good. Pro tip: get the chocolate cake shake! read more

Not a fan of this Portillo's location. The drive thru takes forever and is ran poorly. The food was not good at all. The large fry was half filled and the fries were not cooked all the way, they were still partially frozen. The big beef was not a big beef. They skimped on the beef. For everything it was $21 and not worth it at all. I will not be returning to this location due to the poor service at drive thru and the food itself was not up to standards. read more

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Service A+, drive thru in the rain, two guys standing out in the rain, fast, friendly, correct. Food A+ best chili cheese dogs and fries combo I've had in years. Pleasantly mild chopped onion. Really good. read more

Delicious Chicago hot dogs at their finest. 10/10 would order again with all the toppings!!! Yum yum yum!!! Fries delicious too!

Portillo's is a must any time I visit the Chicago area! This location was quick to turnaround food after ordering. The restaurant itself was clean and had ample seating at lunch time on a Friday. Their chopped salad with the little pasta noodles is outstanding. And their iconic beef sandwich is amazing. I highly recommend getting it dipped for more of the delicious au jus type sauce. They have crinkle cut fries if you're picky on your fry type. read more

Believe me when I say "Your kids will love this place!" My niece and nephew are super picky, but each said they would rate Portillo's 5 out of 5. Me personally, I'd give it a 2, but will settle at 3 since the kids were happy. This is "late night" or "let me grab a quick bite to hold me over during the day" food. I would return for the kids, but will be very specific about what I order. Here's a summary of what we ate: Chili Cheese Dog - delicious per the kids Char-Grilled Hot Dog - average, would probably eat again Flounder Sandwich - awful Beef and Cheddar - very poor execution, there was hardly any cheese and it was dry Char-Grilled Maxwell Street Polish - sausage had good flavor, onions were bland, and needed way more mustard read more

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I've been to Portillo's hundreds of times. Good to very good almost every time. No real complaint with the take out meal today except that the onion rings were clearly the worst I've ever had at Portillos. They were not warm and had no flavor. read more