Much less crowded than the cornhusker B-Dubs. Better service too. Foods been good every time. They just need to start playing SF Giants games here. They have a large fan base in Omaha, right? read more

Was so excited to find a BWW - new to the area. Long story short, seated in a booth - two waiters total for entire area. Our waiter walked by us at least three times, without even an acknowledgement. Waited 10 minutes, then left. Went to Ollie and Hobbes up the road - excellent service and food! Will never return to the Buffalo Wild Wings - owner needs to quit cutting staff expenses and start taking care of the customers. read more

I have eaten at BW3's all over the world and this is a first. Worst wings I have had. Little to no sauce on the wings my nephew's order was messed up. I was done eating before the correct wings were brought out. On top of it all when the correct wings were brought out they looked like ours should have looked. read more

Boneless wings were cold, very little chicken (mostly breading), very little sauce. Fries were cold too. BWW has become an overpriced restaurant and the portions get smaller and smaller every year. When they were a smaller chain their food was better and they seemed to spend less on fancy surroundings and on better quality food. We won't be returning. read more

I placed an order online to pick up at 6:10pm. I arrived at 6:15 to pay and didn't receive my food until 6:50pm after asking multiple times. Please don't offer advance take out orders if you can't keep up with them. read more

Not a very good experience after flying into town earlier in the day. Went here for dinner. Was fairly busy so we decided to take a table in the bar area. We waited about 10 minutes for menus. The bar staff stayed to us that the host should have given us menus and that he went and asked for some and was denied menus from "the front". We finally received menus and ordered. We waited for over a half an hour for our three meals to arrive. One sandwich, which came with bacon, had uncooked bacon on it. We flagged down the waiter and explained to them that for waiting as long as we did for the food, it seems wrong to receive a sandwich with undercooked bacon on it. The waiter apologized and put in for new bacon as well as notified the manager. The manager arrived shortly after with the new, crispy, cooked bacon. She apologized and said she "would take the extra bacon off the bill". We explained to her that there was no "extra" bacon as it came with the sandwich. She apologized and said she'd take 25% off the sandwich. At this time, the other two people at the table were finished eating and the third person (sandwich with issue) was left to eat a sandwich by themselves. We told the manger we waited for over a half an hour for the food to then receive it with an issue and she again apologized and stated "this is one of our busied nights so staffing is short". Congratulations you just told customers you don't know how to staff your restaurant properly! The manager gave us attitude and was not willing to make up for the kitchen error and wait time. Horrible manger!!! Sad I wasted a night of vacation in this establishment. read more

Great place. Amazing service and good food. They recently remodeled it and the building was beautiful . Our server , Greg , was the nicest guy you could ever meet. There was a crack on our glass and he compt our drink, he checked on us regularly and he was just great. Iive in Las Vegas , used to live here, but when I came here with my family it was a time well spent. Thank you Greg! read more

Terrible service. We waited almost an hour for our food (salads and boneless wings). The place was not busy either! So disappointing.

Worst service ever!!! Let me just say I miss Sara the bartender sorry you broke your foot. We used to come in to this location at least 4 times a week and spend at least 100 bucks today we stopped in and wow it was bad the bartender was RUDE couldn't keep up with our drinks food we ordered was wrong couldn't get a bag for leftovers the teenage help that came in had potty mouths the manager only tried to give us free food hello I have money I can pay just want it to be right!! I will not go back to this location ever 72nd street is way better read more

Beer is good and cold, they pour it right! Service tonight was quick and our server was knowledgable on new beers they had on tap! We had the steak wrap and fries... Good stuff! Will definitely be back read more

The food was very poor. Too much breading on the wings! My bacon cheeseburger was cold. Fries were hot, but lacking seasoning? Service was ok. The place seems tired, lacking in any drive, or energy! read more

Shout-out to Mitchell at the Shadow Lake store. He called and awarded my daughter a $10 gift card for a mix-up at the store last night. Excellent customer service is not dead! My complaint to the store started with a compliment; "First off, the food was excellent as always!" My goal was not to get anything free, but he totally understood our plight (daughter's 21st birthday) and gave her a nice gift. Kudo's to BWW's in Papillion. read more

Went in for the BOGO deal and left extremely disappointed. At 9pm, business was slow yet it took nearly 40 minutes for us to get our food only to be given cold wings with mostly breading and little actual chicken. Our waitress was also inattentive and did not refill our waters for 15 minutes even though we were one of the few people left in the restaurant. Absolutely god awful experience and don't plan on ever returning. read more

If I had the option to not give them a single star, that's what I would do. I work and leave nearby and do to go orders occasionally with them. 8 out of the 10 times I have placed and order it has been multiple payments and I have never had an issue until I went In today to pick up an order and the very rude lady working the pick up line was extremely rude and let me know after I arrived I couldn't use another one of my co-workers cards, even though I told her when I called in it would be a multiple payment order she never mentioned that I could not use cards without the other person there. I asked to speak to a manager and he was even more rude then the other employee was!! Very disappointed and will probably never go back, I work in customer service and I would never treat a customer as badly as I was. read more

Food is good as usual but the only reason the star rating is so low is because of the service. We came in, there's a bigger party already seated and it's kind of noisy but it's a Sunday so its expected. Service was extremely slow and rude. The waitresses were standing up against the back wall talking and laughing while the other table guests were watching them. They would turn their backs on the tables instead of helping them. I had to literally get out of my seat to get our server's attention. I would understand if it's a little busy, but it isn't. That just isn't good service... hopefully things can change! read more

3 stars only because the food was good. The service at this location is always lacking good customer service. Servers are always under trained. read more

Why go hear? 12 open tables at 715. Told a 20 minute wait for a table as I count those open tables at the hostess stand. Finally sat and greeted with 'I'm so busy....' Please it's a Saturday and a half full restaurant. Sat and finally ordered 20 mins later. What a joke. read more

Buffalo Wild Wings - So empty but such a wait - Chicken Wings Near Me - Papillion, Nebraska

This place is notoriously slow when it comes to preparing your food. Every time! If you have a couple hours to spare you might like it though. This location needs to get their shit together. read more

Wings were refried from previously cooked wings. Fries were cold. Waitress was inattentive.

This review is based off of overall quality and in comparison to other BDubs I've been to. I went there during lunch for a coworker's going away get together. We had one waiter for the whole group and he was very attentive and stayed on top of the orders and refills etc without sensing frustration or disdain from him for having to deal with the large group. I ordered the ultimate nachos and a steak wrap. The nachos are always very good there. The wrap was decent. I probably wouldn't order it again though. Larger strips of steak would have made it 10x better. The steak was crumbly and chopped up way too much. One thing i noticed that was a big negative is that all the tables throughout the restaurant seemed to take a very long time to be cleaned and bussed. That aspect was definitely not a good look. Not usually what i see at a BDubs. All in all i had a great time with some good food. I would return if in the area. read more

I will never be back to another Buffalo Wild Wings again, took 20 minutes for drinks! Appetizer came out before we got our waters. Manager on duty Randy was absolutely no help.. I wanted the new sampler they had but they didn't have fried pickles so I asked if I could replace it with more chips. He told he it's against "corporate". Being apart of he restaurant business that is absolutely ridiculous you can't sub chips that cost nearly cents on the dollar. The staff was unfriendly and more concerned on talking to one another then tending on the paying customers. When we received the food it was cold and the server messed up and forgot to ring in our side of frys or cheese curds. If I could I would give this establishment a 0 out of 5 stars read more

Too bad I cannot go less than one star. Literally made a Yelp account to write this review. Do. Not. Go. Here. Don't keep this place in business. Let it fail and bring something new in. I live near by so I order takeout every now and then. Every time my food is cold. DRAT! I need to get there earlier I guess. Well this time I placed it online an hour ahead of time and set a time. HAHA I will be there early and my food will be hot! Success! Wrong! Flat WRONG! Get there 10 minutes before order is ready and check in. Oh yeah I'm going to get same actual hot hot wings. WRONG AGAIN! 30 minutes and several inquiries later I am still waiting. They are under staffed and one guy working the phones and register and getting to go orders. Well...food comes out; I'm thinking: "I will not eat cold bdubs again." Sure enough less than lukewarm DAMMIT! FKSDYTRFK! NO! "Please can I speak to a manager?" "Sure I will get her." 10 minutes later no manager. Other patrons waiting just as long are getting agitated as well at this point. I'll wrap this up by saying I went to find the manager myself. (Kimberly I believe) Very friendly and understanding. They had 4 people call in "sick" (73 degrees in early March). Understandable, but not your customers problem and they should not have to eat cold (already mediocre) wings because of it. Fire them and be done, or call more people in. Anyway, transaction voided and I leave and go find something else to eat. Do yourself a favor and don't go here. The food is already meh... (especially if you aren't drinking while watching a game/fight), but if you are getting takeout, just cook your own wings. There are no other good spots for flavorful wing sauces around this area that I have found, so I'll leave this here http://allrecipes.com/recipe/151266/boneless-buffalo-wings/ Cheers read more

Stopped in for dinner on a random Wednesday night. Staff was on point. Our server Ashlee was lightning quick with our drinks, appetizers and orders. It was busy for a Wednesday so I give big kudos to the entire staff and the manager swung by to check on everything. Having eaten at several locations this one has the best servers and service. Highly recommend! read more

It was okay food wise. The service was terrible though. Our waitress rarely checked on us and brought us the wrong food. We had to ask another waiter if we could get refills. The food was decent though we ordered the wings as an appetizer and they brought it to us with our main meal. Overall it was a okay experience. read more

We normally have a pretty decent time and food here but this experience was not good. I ordered the strawberry mojito. I don't know what the bartender made but it was not a mojito and I've had them from here before. Then we order fried pickles. All of them were bunched together and fried to where when you pull them apart, the breading is raw in between them. Wings were average. I definitely will wait a long time to come back. I hear there are other good wing places in Omaha. read more

I've lived up the road for about a year now. As a date night for my husband and I, before moving to Papillion we ate at the Council Bluffs Iowa restaurant very often. To the point people/workers started recognizing us. So we order from this one to pick up, carry-out, a lot now and every time I am disappointed. The wings are sloppy. I ALWAYS have to ask for extra sauce on my wings, if I don't, I feel as if I am eating fried chicken. No sauce. The most recent time we ate in the restaurant for a date night. I ordered my usual. Medium size of hot flavored wings. They came out a different kind. It was like as a hot bbq. I was upset, and said, this isn't what i ordered. I asked if mine could be remade. They brought out another order. And still the one kind. My husband was done eating by that time. And we were ready to go. I asked for extra sauce, just so the leftovers I had. I could try the hot sauce they gave me. As I returned home I placed the leftovers in the fridge, leaving the sauce out. Dipped a spoon into the sauce to taste. It was not the hot sauce. I felt like I was eating franks red hot wings sauce. Gross. Needless to say, we don't order it anymore. Also, the waiters and waitresses, seriously need a ton more of training. Terrible training. My husband walked up to the bar to get a refill on his drink one experience. And if we do want buffalo wild wings, we go to Council Bluffs location. read more

Stopped in here on Sunday to grab some lunch with the man, my daughter, son-in-law and granddaughter. The host was very pleasant and we grabbed a booster seat on our way to our booth. After sitting, the waitress approached the table looked at the booster and in a very blaise tone "you have a kid?". "Yes". "oh". Great way to open to your customers. The restaurant was quite empty as it was pretty early in the afternoon, so the slow, shuffling attitude of the server, Alex, can't be blamed on being tired and busy. The child's plate came out quite quickly, however, the adult meals took quite some time. That really didn't bother me. What did was the lack of personality of the server. She was not downright rude, nor was she pleasant whatsoever. She appeared to be there only for a paycheck without realizing that she is in the customer service business. That kind of treatment can put a damper on an entire meal..........and it did. I am normally a great tipper, well above the 20% when a server shows that they really care. I couldn't even do that this time. Thank you Alex, for making us feel like we were taking time away from your day. Won't be returning. read more

Long wait to pickup takeout order (evening of June 23,2016) staff chose to ring everyone up before getting food for 1st customer; Manager approached & asked if I'd been helped, I tried to explain to him that instead of taking care of 1 customer at a time they were ringing up 3 & then getting orders, he totally blew me off, no apologies, just walked away, demonstrating ZERO interest in customer service. Recommend using the Bellevue location!! read more