My review is mainly based on our server Alex F. considering the fact that he seems to be the only one doing his job. Everyone else, I guess they're paid to stand around on their phones and having personal conversations. There was no wait so we were seated immediately. Our server was always on top of things making sure we were okay. We ordered the basics, wings and some type of sample platter. It came with cheese quesadilla, nachos and some other things. It was our first time trying the platter and it was good although it was a little more on the spicier side. This place is either a hit or miss. read more

bww is 1 for 5 on delivery orders. from not delivering the main part of my order to simply delivering something I did not order. and the best they can/will do if you call them out on it is offer you a gift card for future messed up orders. the silverdale bww has serious issues. don't even get me started on if you make the mistake of dining in just as bad if not worse! service is terrible and order accuracy is even worse. read more

So, I took advantage of the bogo Tuesday's boneless wings. I ordered 2 large, so 4 large all together (about 80 pieces). I asked for just ranch. I get home and the family starts eating. We were only given 4 ranches!!! 4 for 80 pieces of wings!!! Are you kidding me?! SO stingy on the ranch! read more

Great place to grab a beer and some wings. Gets a little loud on game days but its a sports bar.

I've been here countless times and only have had 1 good experience. I went with friends and the waiter completely ignored my existence and on a whole other visit they gave our table away forgot about us for 20 minutes gave us the wrong order twice and our wings were cold and barely covered. Would not recommend at all read more

Not sure why I ever came back to this place. Service is always good but they do accommodate customers what so ever. Why can I never substitute onions rings for something else ? Why do I pay so much for a chicken finger? read more

Hours posted for 9am opening. Drove 30 minutes to watch football. Closed. Called and they said opening 1030-11. I wish your app, website and store hours were in synch. read more

Great people, attentive staff. Cook is great about working with my low sodium diet, tough to do at a wing joint.

We went to lunch this afternoon as part of BWW's soft opening, and the place was a blast! Our drinks were provided quickly and efficiently by our server, Elizabeth. We ordered the Spinach and Artichoke dip for an appetizer, which came out piping hot and tasted great. The dip was very cheesy, and the pita chips were nicely salted, the consensus at our table was "Just what bar food is supposed to be." For our entrees we ordered a variety of items: three types of boneless wings (Mango Habanero, Honey BBQ and Spicy Garlic), the Potato Wedges and a Salad (ah to have restraint). The wings came out at the perfect temperature, and evenly coated with sauce. We were always asked by Elizabeth if we wanted a refill on our drinks when they were half full, so we were never without a beverage. For dessert we ordered their Cinnamon Bites to share, which had a great cinnamon flavor, and were deep fried perfection. In addition to the excellent service from our waitress, the Guest Experience Captain on the MC, Ralph, was doing an excellent job keeping the crowd going with music, recognizing people's birthdays, and the various raffles. His enthusiasm is contagious and a lot of fun to be around. Lastly, the tablets provided to each table were fun, as we played several rounds of trivia while we were waiting for our food. All in all it was fun experience with good bar food, and great wings (at least great boneless wings). read more

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I went on February 12th and there was no apple juice for the kids.. No cheese sticks... No garlic mushrooms... Had to go to bevmo to buy more alcohol.. The list goes on and on... Can't blame the people that work there as I'm sure they are doing their best but....this place maybe has 15 tables and the staff will be overworked due to the traffic. Service is poor becuaee of this. Nobody will really have a short wait unless you go when they open because of the few seats available. Why would they not have their own building? After a while people will stop going cause there are other options. who sets reservations at a buffalo wild wings? This place will always be packed cause there isn't much in kitsap county so everyone will flock. Cold food... Always out of stock... read more

2/12- went to BWW tonight, the wait was a hour and 20 minutes. Got in there and our order was messed up. (Cold fries, cold and fried to hard boneless wings) I mean I've been to this chain before. Everything was out of stock on the menu even apple juice so we had to settle for items since we did wait so long. Our server was overly apologetic which was very annoying. It's too loud, the place is too small and I don't foresee me going back. Very disappointed. https://www.facebook.com/groups/RestaurantsWashington/ read more

I wish I could give a zero star. The waitress we had was so rude and rang in our order wrong. Definitely not a place I'd want to come back to. Pretty disappointed, because I actually like BWW. read more

Not a good experience. Take out order all wrong. Mediocre food at best. Called to report inaccuracies and the manager seemed unconcerned. Suggested that I had ordered wrong. Never again. read more

If there is a negative star this would be the place. Service was not there. Food was the worst I had ever. Management had no idea what was going on. Worse than a fast food restaurant. read more

Buffalo Wild Wings - Would you pay $10 for this? Chips & lettuce - Chicken Wings Near Me - Silverdale, Washington

The waitstaff up soldthe food but when it came out what we all got was a total Debbie downer. They came out and asked us how we liked our food and when we said it wasn't what we had expected it would be they said oh I'm sorry about that and just walked away .... LOL! The actual bill then came and that was even more depressing after 20% tip ( I usually tip much more) our bill was over 70.00 for FOOD ONLY. I had a simple chicken wrap with a side salad. It was supposed to have taziki sauce on with Kalimata olives it but it tasted like sour cream with maybe some olive tapenade added? My side salad that I had to order separate was wilted and didn't look fresh. My small wrap by the way came solo - lol My fiancée burger that he built was a mediocre burger at best. The potato wedges were the best thing that came out. Our daughter got the hot wings and they were ok but nothing really all that special. We did like all the sauce selections. The stater mozzarella sticks we ordered were also just ok we asked for extra marinara and it got there so late we ate the sticks without it. All in all we were not impressed at all. It's over priced and the staff clearly don't know much about customer service. Putting on shiny happy faces for customers does you no good if the client is unhappy with the food and you do nothing about it. We did like the big screen TVs but that is not enough to get us back in there. In summary Overpriced mediocre chain food with misplaced customer service. read more

I went to Buffalo Wild Wings on Saturday the 3rd there was a lot of people there due to the fight. myself and my family who some drove an hour to be there for my birthday were told it would be a 25 min wait we said ok great they took my number and I recieved a text we all sat down and waited about 20 to 25 min later a party of 8 1 more than we had showed up about 15 min later they sat that party when my brother and husband asked why we were there first it had been almost an hour they stated we seat larger parties first they walked over to me to tell me and I asked why would 1 person make a difference the 2 girls at desk rolled there eyes at me and said well that's the way it is we seat larger parties first. I left very angry called the manager on duty from my phone who said sorry and he would talk to them and hung up so then I emailed corporate and did not even get so much as a sorry. I am a store manager I get customer service I get that I'm a dime in a bucket to you but this is not ok. read more

Literally ten to twelve servers available. We were seated promptly and then promptly ignored. For 20 minutes. Finally a server passed our table (family of 4), and I managed to get her attention. Informed her we had not yet been helped. She said she could only get a water since she was not our assigned server. Husband asked to speak to manager. She left, brought water, left again. Still no manager. Finally we gave up and left. Passed at least 6 servers in the lobby, standing idle. Gave one star because of great tv screens and fun trivia games. read more

Awesome service and great place to watch sports Try the new beer batter tenders. Check out the new burger and new boneless wings. read more

I love Buffalo Wild Wings wings! However, this specific location had fairly terrible service. We went on a busier night and understood the wait would be 45 minutes and that was not a problem, hour and a half later of waiting I asked what was taking so long and they had just completely skipped over us. After waiting 10 more minutes we were finally seated and received the worst service. The table next to us had 2 different families come and go in the amount of time we were there because our server was so slow. We waited 30 minutes just for our check. And it was freezing cold. I had my young son (2 months at the time) and visiting mother with me and it was just not a good experience. I decided since service wasn't to great maybe I would just try carry out. Well I ordered their nachos from the appetizers section and there was absolutely no cheese whatsoever on them. I made the mistake of not looking until I got home. But never again! So no cheese, barely any chicken, nasty clumpy cold chili, and it was basically just chips and lettuce. Literally the worst nachos I had ever had from anywhere and I usually love those nachos. read more

We are so excited to have a BWW close by! We went on a weekday around 5 pm, so there was no wait. We were seated immediately, super friendly waitress, great wings. Huge plus is the tablets they offer to kids. Keeps them entertained :) Plus, adults can play trivia on them :) read more

This is ridiculous. I am so tired of this place. They mess up the order or the food and the managers try to make it right but when you go back it's the same story. The customer service people in the front are great and always try to be helpful .... but the cooks, just don't care. 1 out of 5 times it's great and they always sucker me to go back and I give them the benefit of the doubt. Forget it I am just done with this place. read more

I've been to bww in a lot of different states.This one is a good one to go to. The poor reviews shouldn't be taken seriously at all. The place has a great atmosphere, servers, and the foods good. Opening week is hectic for anyone, especially a decent place like this opening up in the kitsap area. The amount of people they expected to have opening month obviously superseded so give it a rest. Great job BWW and their staff! I've came to this location about five times already. Btw they will change the tv to any sports program they can if u ask. They also do military discount. :-) read more

Buffalo Wild Wings - Chicken Wings Near Me - Silverdale, Washington

Past few visits have been below average experiences with today being the worst. Most of the tables were trashed with food and cups. We had one menu between a group of 3. We had to request silverware after our food arrived. My wings came out cold and the burger in far worse shape. The burger meat was way over seasoned and the bacon on top was raw. I'm giving it 2 stars because the waitress who helped us did the best she could with what she was given. Very nice and apologetic for the situation. Still won't be coming back to this location. read more

Worst BWW I've ever been to. Possibly the worst sports bar I've ever been to. I'm sure once the novelty wears off for the local population it won't be as busy as it is. The biggest issue I had was the "captain" or whatever they call him. Every 10 minutes or so he was making an obnoxious announcement over the intercom about somebodys birthday among other made up "special" days and having all the patrons say happy "insert stupidity here" day. Super gimmicky and annoying. I came here to have dinner and beer while talking with my friends and watching the basketball game, not to be drowned out by ridiculousness. I also noticed a few of the male staff hanging out with patrons in the restaurant instead of working. Many of the female patrons that they were hanging out with seemed annoyed by it. The food was on par with other BWW restaurants and the waiter was pretty good. Give up the gimmicky crap and let people enjoy their time there. BWW is successful for a reason, there's no need to try and reinvent the wheel here. Oh and manage your staff. read more

I realize they were busy, being the first NFL game of the year, but it took a bit to get any service. Once we got our drinks, it seemed like they were back on pace. We got our apps in a decent timeframe, but our meals took almost 30 mins and were barely warm. I sent my buffalo Mac and cheese back because the chicken was dry and there was almost no sauce. It had definitely been under the heat lamps for awhile. They took it off our bill but didn't try to improve our experience. Then it took 20 min to get a box for the other food. I will not be coming here again! read more

Opening week, what do you expect at a new restaurant with not trained staff. Go in in about a month or two and it should be better. Thankfully my first experience at BWW was at the Tacoma location and that was a great experience, they should of brought some people from there to help with the first couple weeks. read more

Waiting about 5 minutes for my drink, (water) then she another girl came to the table with ONE drink, that wasn't mine. & Actually wasn't even the correct drink my friend ordered. I ordered boneless wings as appetizer. My food came finally, still no appetizer. Then it came out about 1 min after I got my food. & now we have been sitting here about 10 minutes after were do done eating, & still NO ONE has asked me if I would like a box.. read more

The wings are always soggy and the bone is red. I once complained that the wings weren't fully cooked and was told that it was impossible by the manager because of certain timing. All I heard was blah blah blah you're wrong eat the wings. If you like slimy, undercooked wings that taste boiled, this is your place, otherwise I'd avoid eating here read more

Unlike most of the reviewers here, I actually eat here about once a week. After a bumpy opening (what business doesn't) with long lines, the wait staff has settled in and the bartenders are awesome. Both are incredible attentive and efficient. This is an excellent place for an office lunch party, we have held several hails, fair wells, and award ceremonies here. There are at least three separate indoor locations where the staff can facilitate a large party of twenty or more. On one occasion, we asked for seating for 13 people, but because it was BWW, our party eventually grew to 25. The staff just kept adding tables as we needed them. If you are a "Happy Hour Whore" like me, you will love the extended hours of 2-7. If there's an out of market game you want to watch, just ask a Captain (the staff in the white jerseys). I like to watch SF Giants and San Jose Sharks games so it helps that they have all of the sports packages. I can't wait until football season. If you are not a fan of BWW, then this review isn't really for you. If you are, you will appreciate the great location with adequate parking and the convenience of the Kitsap Mall. It has by far the best Daddy-chairs in the mall for enjoying a cold beverage while my wife and daughter shop. read more

I was disappointed that after months of business being stagnant, Buffalo Wild Wings in Silverdale failed to come up with a plan to adequately continue take-out services. Plenty of time was afforded to them to figure this out! Example: I placed my order over the phone on 5/31/20. The gentleman that took my order sounded less than enthusiastic right off the bat. Fail Number One! At the end of the conversation, he repeated my order. Everything was good (or so I thought). I show up to pick up my order. At the establishment, 2 other patrons were waiting on their food as well. The bald guy at the take out counter with ABSOLUTELY NO MASK (sorry...didn't catch his name) seemed completely stressed! Running to and fro. Maybe they needed more people working?...I don't know. At any rate, I finally paid and left with my order. Halfway home, the same guy calls me and says, "I forgot your salad." I was disappointed because spending the amount of money that I did, I figured that at the very least they'd double-check my order. More bothersome is that they even had this sticker on my order which no one had signed... :/ read more

Buffalo Wild Wings - Chicken Wings Near Me - Silverdale, Washington

Fun, fun, fun... And good food, too! Came in with some friends, goofing off, the staff jumped right in and participated. Now that's customer service! read more

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The fries were cold when they came to the table along with the wings. Pretty disappointing. Not a BWW fan. The whole menu is basically fresh out of the freezer section. read more

Where do I start.... I think they are extremely over priced and nickle and dime you. I've been to other BWW's and never paid for ranch. I'd say they think they have an awesome beer selection, but I think that's just because they have multiple taps. I've never seen more crowd pleasing big name beers in one spot. I get it. This isn't a tap room and it is a sports bar, but maybe spend a little time on the menu to get a few good craft beers? Silver City and Seven Seas are not good locals either. The servers are usually pretty nice so that's a plus I guess. For now the only reason I'll go back is when I can't hold off that craving for a good wing. $20 per person is just too expensive for some wings and a beer. read more

We are huge fans of Bdubs. We frequently went to the location near our home in Michigan. I think what people forget is that this is a sports bar. It is loud, very loud. It's popular, always popular. If there is a big game on, get there early. When I want to watch MMA at my local bar in Bremerton, I show up at 5p.m. even though the main card doesn't start until after 7. You can't show up to a place that has awesome seating, sound and TV's an hour before because it will be full. Bdubs will have a wait that hour, and probably the first hour of the game/match. It really deserves a 5/5 for a sports bar. It's unfortunate that people are rating it lower on things they aren't familiar with or, expect a quite sit down meal one might get from Applebees, with the luxuries of sports and surround sound added in. Cleanliness 5/5 The restaurant is newer. It is expected that it is kept clean and on both of our visits, lunch and dinner, the tables were cleaned in a timely fashion and it was great floor to ceiling. The exterior of the building is welcoming and signage is lit. There is ample seating in the waiting area and it swept and tidy. Employee Knowledge 4/5 The servers know their stuff! They are aware of all of the deals, specials and sauces available. I have a food allergy and they are aware of what has wheat and what does not. This is very helpful for me. Product Offering 4/5 On both visits recently, they have been out of items. If items are to be special, or a Happy Hour exclusive, it is reasonable that they would have a large amount of it on hand. This was not the case. There are better wings in Kitsap, in fact, you can get everything on their menu in kitsap at one place or another.. The reason I rate it 4/5 is that they have an extensive Gluten Free menu for people with celiacs. I have to be careful what I eat, and they have more to offer me than salads. Accessibility: 3/5 The parking on this side of the mall is the worst. You have the awkward split to enter the malls parking area so you are forced to park in the desolate area over near seers or near Macys. Either way, you have to walk. The second point off for this is the fact that there is almost always a wait. I recommend dropping a family member to reserve your place in line while you park the car. The time it takes you to walk back to the front will shave about 5 minutes of you personally waiting. read more

mmmmm yum! But the weird thing is it seems all microwaved, especially the mozzo sticks, I mean, they probably are but some places are harder to notice that than others...Good wings & good sauce! read more

FInally got to try this on a Friday night (you must be seated by 6 or you will be waiting in the parking lot). Service is OK. Iced tea is $4 a glass! Food WAY overpriced. Nachos were awful-no cheese, just lettuce, chips, and canned chili thrown on top. French fries looked like they were frozen ones you would make at home. Wings were good (only thing you should order here). Then the bill came...they ring every item seperately so you are charged tax seperately on every single item! Probably be my only visit. read more

Well my family and I went here on a whim. We stopped to play in the mall around lunch and figured this would be a great place for quick good food (should have gone to Silver city instead.) First thing, apparently they play heavy metal music at full blast during lunch so your not able to hear the person your dining with. Second, we ordered an appetizer, kids meal, wings and a meal to share. The appetizer came then the meal and that was IT! We finally asked about the kids meal and 10 mins later it came. By the time we finished and we needed the check still no wings. All in all, we won't be back. To loud, average food and shotty service. read more

Buffalo Wild Wings - Bla no taste not worth the trip. - Chicken Wings Near Me - Silverdale, Washington

Staff frazzled. Give them a little while to work the bugs out. Burger ehh, over cooked not as ordered. Better burgers at Hopjacks, Red Robin, and Moondogs. Priced high for the portion especially when compared to other restaurants in the area. Pulled pork salty. Beer mostly InBev. Priced higher then the comparable restaurants in the area. Gave them an extra star due to it is a new store and they are still working the bugs out. read more

Went for dinner with family. Party of six. We were told the wait would be about an hour, which we expected due to it being new. After we were seated, our hostess talked about the appetizer menu and suggested we start with the nachos, as those were her favorite. When our server arrive, she informed us they were out of nachos, along with about a dozen other menu items. Luckily, we wanted wings, and they still had those. Whew!! Service was slow, but that's to be expected when the place is that busy. Another thing that got me was that the servers brought the sodas out before the alcohol. I don't work in a restaurant, but even I know that alcohol is served first, because it's your most expensive drink. This kept me from having enough time to order a second beer. Their loss, I suppose. For a sports bar, it's pretty mediocre. They have lots of TVs, which is nice, but the beer selection is awful. With Washington arguably being the microbrew capital of the world, having Sam Adams West Coast Style Ale featured as the month's West Coast beer is a bit ridiculous. Also, featuring Michelob Ultra as beer of the month is even worse. Can you at least pretend to care about the local market? Two corporate owned Washington beers is not cutting it. Another thing they do is have this guy on a microphone yelling out birthdays until we're all bleeding from the ears. This isn't a club. No one cares whose birthday it is. Been to other BWW and never encountered this awfulness. The wings are awesome. I'll give them that. Fortunately, if you don't like bleeding from the ears on birthdays, you can buy their rubs and sauces and make your own wings at home. :) read more

I've been there twice in the last year. Both times, I had been out shopping, and I was starving. Whatever I had, it was super-neto-jet good. The last time I was there was about three months ago, I had some awesome good sandwich or burger and the most incredible CHOCOLATE CAKE MILKSHAKE!!! You HAVE to try one of those. They actually put a piece of chocolate cake in and blend it in. The waitress was as good as a waitress could be. The only downside was I had to wait a LONG time for my food and it wasn't that busy in there. Like 25% occupancy. But I left there stuffed and happy. I'm taking my wife there for our next date out. read more