Oh my word! I'm sorry but going to their restaurant for an early (4pm) dinner and not having mozzarella sticks because you 'ran out' is ridiculous! Not to mention how incredibly ssllloowwww the service was. There was hardly anybody in there! It took forever for everything to take place even from the time we got there. So disappointed!!! read more

Service is horrible!!! Today was my third time visiting and similar bad service with each experience. No hostess at the door, waited nearly 10 min before greeted, my main course came out before my appetizers and my server never check on me. The food is always good, however, the service is simply awful. I recommend the Conroe location. read more

I've been here approximately 5 times. It's always mediocre, never really good and always kind of ehhh. I said I wouldn't come back but my kids like the wings. Today was the first day I've been here since Covid and the lock downs. It's really horrible. There are un-bussed tables but a twenty minute wait at lunch (1:30pm), you wait for drinks but it's because we're short staffed, your beer takes a long time, we're changing the keg. It's just excuses after excuses. We're changing shifts, we're out of that, can I get you something else....I'm sorry, have you been helped yet, we've transferred tickets and I'm your new server? I know there are good servers here because I see other customers happy. It's just never been me read more

Again why is it so hard to put salsa in with the chips and salsa? Every time we order take out this happens. I did not pick it up tonight my teenager did and didn't think to check! read more

My family and I went to BW's for some wings and drinks. We love BW's and they always have done such a great job, but this location was very disappointing Our waitress did not know the menu and was very unprofessional and didn't even know what a vodka tonic was. Our drinks tasted like they did not have alcohol in them and they tasted salty. I went to the bar and asked the bartender to remake them and the bartender refused to help us. I spoke with the manager and he also refused to make it right. That evening all four of us felt sick. I don't know if someone put 'something in our drinks but.... I took my time to write this as I do not want other people to go through this. If I was the general manager I would definitely fix this problem. We won't be back! read more

Terrible service. Took the 30 minutes to give me my food. By the time I got it, it was even hot. It was a huge disappointment. The place is nice but the employees are careless about their jobs. Definitely needs better management. read more

The girl with the curly hair at the online pick up counter is extremely RUDE. I walked in before the man standing behind me and she immediately helps him. I then informed her that I was here before him. She then says that he had an online order. So I stated so did I. She then says he ordered before you. How would you know this as you didn't even acknowledge my presence. So she then gives him his order, then ask me my name. Then she turns around and gives my ores your the other girl to give to me. As if it was so difficult for her to do. This was the worst service I have ever had in my life. read more

Location is very clean. Super fast service and take out was ready quick. Food was fresh and cashier was super sweet. Excited for the new location. read more

I have visited this location on a couple of different occasions and it never gets better. Nothing is a bigger turn off then walking into an establishment and the smell is not of food but of soured cleaning rags. I've been to this location 3 times, the first being when they first opened and it smelled even then. Also, the sound is so loud you can't hear the people sitting at your table. I asked them to turn it down a little which they did, only to turn it back up shortly there after. We will not be returning to this location. read more

What a cluster, order took 2 hours....seriously 2 hours on door dash......whats the point. Don't order from Buffalo wild wings, not kidding.

Well crap. I had high hopes for this NEW BWW in the neighborhood. There was an older one down the street so this is definitely a better location but I guess they just moved everything and everyone over to the new one because everything - STILL sucks. I went right when it opened and wings were cold, drinks is were gross, bad service just to make a few. Gave it a second shot last week and the same, food was cold, drinks were gross and serviced sucked. I asked to speak to the manager and that took literally 20 min, no one ever came so we just left. In conversation others have had the same experience so it's definitely not just me. read more

Well guys, I'd rather drive all the way to Tomball's Buffalo Wild Wings then come here again. Host, server, timing everything horrible. Don't waste your time here. read more

Service was bad!! Had to wait forever to get in and also to get our food. It was cold when it arrived and the order was wrong. Then we received the check and that was wrong too. The server didn't care about his lack of service in the least. Not ever going back! read more

The first time we came here we were ignored for 15-20 before having to get up and address the Manager which she quickly stepped up and helped us out. Second time we came here we sat at the bar and either the bartender didn't send our order in or the kitchen missed our order... pretty much sat there and saw two other couples that sat down way later than us get our food. Now I'm here for a to go order that I did online that said would be ready in 30 but I waited an additional 10 along with getting my order wrong so now I'm another 15 minutes in. read more

Great place and always having the UFC showing with great food and an awesome atmosphere. Always enjoy the food and fellowship in this environment. I highly recommend you stopping by a visit the facility and enjoy the hospitality of the host and waiters at this establishment. read more

We ordered food togo through DoorDash and not only did it take over two hours to get to us but the food was completely cold and there was two pieces of celery when we had ordered two orders of it. There were absolutely no napkins, wipes, or silverware. We know this was a restaurant issue because the dasher waited at the restaurant for 50 min. When You order food Togo, it should have the same quality as food in the restaurant. We will not be returning or ordering from Buffalo Wild Wings again. read more

This place sucks so much! I would give them 0 stars if I could! The service is awful. Our waiter was awful. Our food was cold and our waiter asked us what we thought they should do about it. It's extremely loud that you have talk extra loud! I've always loved BWW at the old location over here but this new one....they need to hire better staff. read more

What a gaggle this place is! We sit down and have to hear the waitress vent about how much the new location sucks and that she only has 2 tables. Food delivery was super slow and the bathroom looked like an outdoor version at the Shell station- super gross. Overall service was slow and everyone around our tables were grumpy with their experience too. Our bill was incorrect and the manager was way overwhelmed at the chaos. How did a new location completely wreck this place? read more

Tried to have lunch but the hostess was nowhere to be seen and had to ask for one. She said to just sit in the bar as they were busy. Bartender was never at the bar for the 10 minutes I waited. Walked out with not one employee saying a word to me (several walked past the table). It was not busy by any stretch of the imagination. Poorly managed and terrible service. read more

Our first time at the new Buffalo Wild Wings, we WON'T be back!! The service was so slow, I had to track our waitress down multiple times just to get her to take our order. The food was subpar, one order of wings barely had any sauce and the other order was dripping in it and not edible. The ranch was really just sour cream. The volume was so loud we had to yell across the table, several people must have complained about it because the volume was finally lowered. The best part of it all was our waitress was twisting her fingers through her hair as she took our order. She then was spotted picking her nose by the bar...no lie!! read more

The food is overall not bad. But what makes this establishment bad is the service. Our server was bad and we waited 20 minutes to get our drinks. She only came to our table to check up on us 3 times. Overall very disappointed and will be the last time I come here to eat read more

Might be the worst BWW. Terrible service, all employees seem confused at all times, no one is friendly there. This isn't a COVID issue; it was terrible before COVID and just continues to get worse. Not shocked by the 1.5 star average. Actually, maybe shocked that it was more than 1 star. read more

This is the most horrible place to go. The service was worse than bad. It took two and a half hours to get our food. Had to go get our waitress to place our food order. Had to go get our own napkins. The manager disregarded our complaints. The waitress was horrible. Kept bringing the wrong drinks to the table. She brought our food and warned us that it was hot...it was cold. The manager said that they were busy and it would take longer for us to get warm food than it would to just eat what we had. My kids love buffalo wings, but we will not be going here ever again. Hands down the worst place I have ever been to eat. read more

I was very excited to try this place out! Specially it was my cheat meal day and I choose Buffalo Wild Wings because I wanted to try their burger. First of all they took forever to bring us the menu and take our drink order, once we finally order my burger was missing the grilled onions I asked for and the pickles I also had asked for avocado. Once I asked the waiter he called manager but it only took him longer to bring my burger back how i asked. When I got the check I was charge double for avocado.. waiter never came back I had to leave so I had no choice but to pay for the extra charge that should of been taking off for their horrible service anyway. Oh forgot to mention no napkins on the table and by the time they brought the ketchup my French fries were already cold. bad bad bad service. Never again will I come here. read more

This is reviewing this location to many others I have visited. It took 45 minutes to be seated even though there were empty tables. It looked like all the managers had gone home and the place was being ran by teenagers and ex-cons. We waited another 45 minutes to get our food and all 6 of us admitted it was some of the worst wings we ever had. The waitress even came up to us smiling and told us she didn't put all of our orders in at the same time because she thought that would be quicker....she truly believed she was doing us a favor. I mean who really wants everyone to get their food at the same time?? read more

Came here on a Saturday to watch golf and NCAA basketball The wait staff here was excellent but had to wait too long for refills on my beers - apparently the bartender on duty today was more interested in updating everyone of her social life instead of filling her orders... My waitress Shae this afternoon was excellent! She has a great personality and an awesome attitude - if your lucky to get her you won't be disappointed Thanks for the great service Shae!! read more

Visited this Buffalo Wild Wings at approximately 9:00 PM on 6-6-20. We were sat on the patio quickly, but after 10 minutes no one had taken our order so we left. Bummer and kind of a waste of time. I may give them another chance, the inside was nice and clean, and the server was friendly. No one was rude or anything, it's just no one took our order after being seated. read more

Take the air off 65 degrees you greedy f@cks. Restaurant keep it cold to turn tables faster and this place keeps it like an icebox.

Wife and I were craving wings... unfortunately we haven't been able to find a good wing place in north Houston, so we decided to hit this place (to be "safe"). Well... after 45 minutes waiting for an order... we decided to leave with our stomachs empty. Manager just apologized, did not offer any compensation, nothing. I guess they don't want our business... and after reading all reviews, it seems that they are struggling with service. read more

This location is new and has plenty of parking at the front. I came here on a Tuesday night to pick up my togo order and the server was fast. I was in and out of this restaurant in less than 5 minutes. Come here on Tuesdays to indulge in the their wing specials! read more

Arrived here and had a two hour wait . My party finally got seated and the lady made everyone 20 minutes to get our drinks . We soon take our order we waited another hour just to find out our order was not even in . One of my party members still didn't get their Pepsi also this place has bugs there was a big black bug crawling on the floor scaring another people next to us read more

Well I came in after sweating all day working outside. Don't really wanna be inside. It's a little too cool. I came in and sat on the patio. I've been here 15-20 minutes and not one employee has came out here. I'm hungry. Haven't eaten since 1030 this morning. I'm hungry and thirsty. But what do I get? I'm gonna go to chik filet instead because at least there I know it'll be good food and great service. Just terrible or should I say no service whatsoever. read more

We ordered out and most of our order was wrong. They forgot all of our drinks, as well as gave us the wrong fries which we upgraded with cheese and cost extra, and gave us none of our ranches that we ordered. We also ordered tenders that were supposed to come with a sauce on top but came dry with no sauce. Yikes. read more

Close to home, mid size, good staff but they will need to improve on the time they bring the food to your table. I think its a very good option to have wings and watch simultaneous games on big screens read more

A somewhat disappointing experience. I have been to many Buffalo Wild Wings over the years. This location was one of the worst. Service was mediocre at best. Shouldn't take 30 minutes to get a drink refill. The food was the biggest disappointment... over seasoned, under seasoned, cold and just bad overall. It's in such a great location, it disappointing that's its being run so poorly. read more

I've called this place 3 times now and no answer. It's the middle of most people's lunch break and you can't answer the phone?

Like I said on my other review on FUDDRUCKERS this also is a good place to take your family out to on game day with giant projector screens always tuned to the local sports games you can have your food come out right when your team scores and they have a lunch rush Timer* were if you're foods not out in 15 minutes or less it's free so it's a great place to go if you work nearby 5 stars *only at weekday lunchtimes read more

New location, the food is still solid, but service was horrible. I will not return to this location

If I could give them a -star I would Horrible service from head to toe!! The place is always empty and they still make you wait 40 plus for a table or they will tell you they are to busy to come back later!! Waste of time and money plus the food is always cold. The whole staff should be replaced. Management sucks they don't know how to do their job. read more

This is the fifth time that my to fo order has been wrong. This time, my husband's order was incorrect and both orders were returned to the kitchen. When his was finally remade, mine was cold! Maybe when you eat in, the service is better, not when you order for pick up. I doubt that I will return. read more