The waitress tried. Sort of. She was here all day, from how she tells it. The kitchen made mediocre food. Sloooooowly. They made mistakes. Nobody but the tired waitress checked on us. Drinks went unfilled the entire time. Portions were small, with breading comprising more of the "chicken" than the meat, and the flavors were muted compared to what I remember. I hate to deal in absolutes, but I will not return, even if someone else pays. read more

I'm so disappointed with this new location The service is HORRIBLE. It took almost a hour to get a second beer. Food close to 45 minutes. Our waiter was a little nuts. He became upset with another customer and walked by and punched the wall near the games!! WTH???!! We immediately left after this because that's unacceptable!!! Beautiful location, bad bad service. read more

My family and I are there yesterday. Worst service ever. Our server had about 10 tables, while the other girls sat on their asses texting. Had to get our own napkins from another table. Salt shaker was a solid block of salt. Went to talk to the "manager" he was setting at a table texting. Go figure. He must have trained everyone. read more

HORRIBLE EXPERIENCE!! Waited 20 minutes for service, after being there waiting looking around for someone to wait on us, I flagged a waiter, she told another waiter and he came and waited on was. After getting out wings, we were eating and then I notice a disgusting HAIR in the wings!!! We told the server and he didn't apologized, he questioned us if maybe that was the wing's hair......ahh hello! Wings don't have hairs!!! IT WAS A HAIR... a disgusting HAIR, then he asked us....are you ladies ready for dessert?? Seriously??? I just told you, there was a hair in our wings, what it makes you thing we want to eat anything else??? He needs to go back to take lessons on how to wait on tables part 1!!! Terrible!!! read more

We got to restaurant before noon, we just left and it's 1:20! I got my food about an hour in, but waited for the two other people. The second person got their food 20 minutes after me. The third person never got their food. After talking to the manager and still not getting the rest of our food, 20 minutes later.. we left. We left money on table for drinks. We'll never be back. read more

My wife and I ordered from here through DoorDash because DoorDash projected them to have it to us in 31 minutes. Soon as the order is submitted, our projection jumps to 61 minutes. At first I think it's on DoorDash trying to sucker me in and then the DoorDasher texts me and apologizes, after it reaching 75+ minutes after we ordered, and says that 8 other DoorDashers are waiting for their food as well I've read other reviews on here as well about how delayed or how notorious they are for losing mobile orders, pre-COVID and post-COVID. I'm kind of expecting for them to notify me they've canceled the order since I'm still waiting on the food and it's been 90+ minutes. I tried to call them and their phone is off the hook. I wonder how many others have tried calling to find out what's wrong? UPDATE: Still waiting, now almost two hours, and called again and got through. The person who answered said that my dasher just arrived and they'll start my food. My dasher has been there for almost an hour at this point and has asked about my food three times. I hope they can get this place in order because we enjoy the food and are new to this location. Won't be ordering again any time soon. read more

I am still here and I haven't seen my server in 30 minutes. I'm with a party of seven and only two of us have our food. There's no silverware or napkins. None of us have gotten a refill on our drinks. We also had to sit outside. My food does look really good though so one star. ALSO I have now been waiting on my check for around 15 minutes. ITS NOT EVEN THAT BUSY read more

Buffalo Wild Wings - Chicken Wings Near Me - Spring, Texas

Host was confused on where to seat us and didn't give our children menus. The waiter gave the children adult cups that spilled. Waiter got our children's food wrong so we waited to eat much longer. When asked for to go cups, large sized, he told my wife that they were out - I asked him if we could get large cups and he told me they had them and got us some. Still scratching my head on that one. Waiter was polite but either didn't care or had very poor training. read more

Our server Kalena was amazing she was right on the spot with everything food came out fast and she tended to our every need!

This has got to be the worst BWW I've ever been to! Me and my husband decided to come here for some good food and a beer and ended up waiting 40 minutes for cold wings, fries and a sandwich. I ordered the BBQ chicken sandwich only for it to come out cold with the cheese unmelted and no sauce! My husband's wings looked like they had been sitting out all day and were cold to the touch along with the fries, which were cold and stale. We spoke to the manager and he offered to remake the food and bag it up to go...so we aren't welcome to sit and enjoy our food like we planned and have now been waiting 15 minutes for a remake of our food that should have been right the first time and they still expected us to pay and the manager caught an attitude with us. The waitress was really nice about the whole situation but something needs to change here. Wish I could give this location 0 stars!!! read more

Buffalo Wild Wings - Chicken Wings Near Me - Spring, Texas

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This is the worst place. 1: We placed an order for pick up and waited over an hour. We asked for a refund. 2: they also started bringing food out at different times, so my husband and daughter ate their food before mine came out which was wrong anyways. They never told me they were out of something on the chicken sandwich so they brought me half of what I ordered... again... my husband and daughter food came out within 10 minutes. Horrible service and just 0 stars if I could. Sucks because my family loves wings. read more

I have to say this location is an upgrade from the old location. No smoking is allowed, but this place is acoustically loud when the game is on top w/a packed house. I sat at the left side of the bar which was ice cold in air temperature. While sitting there another patron sat two seats over and made the same complaint about the cold air blowing down on that side of the bar. The bartender confirmed that side is colder. Explains why there was available seating. Tuesday nights are buy one, get one free chicken wings. The food is sub par, we're talking about chicken wings. I don't think it's a good atmosphere for children if there is a UFC or boxing match being televised. read more

IF I COULD GIVE ZERO STARS I WOULD! Where do I start, you'd expect in a nice area for this is be a normal experience. When we walked in it took the host 20 MINUTES TO NOTICE US! Then after being seated we had some random father and daughter (you could tell they were homeless) come and get very close to our face at our table and ask us for donations. The little girl then dropped money under our table and decided to crawl underneath to grab it to act as if she had just found the money laying there to make us assume she was stealing something we had dropped. These people then went table to table and begged. Right after our waitress walked up and we told her about the incident and told her how she probably needed to get them out or tell her manager and she seemed too bothered to even care about the situation. She acted like it was normal for soliciting to be happening at the location especially while you're sitting down to eat at your table. After ordering and hearing that they were out of half of the items listed on the menu, we were served and I cannot believe how skimpy and poor the food looked. The lettuce was very old and the salad looked like it had been sitting in a fridge for two days. The street tacos didn't have but only half of what was listed on the menu description and the food was overall just dirty. How can a place be so low in service and have no hospitality! Will never be eating at this location again, scared next time I may be robbed inside the place and nobody even care. The waitresses name was Hannah, come on girl do better! read more

One hour wait to pick up a to go order. Not mad at them just warning you. Make sure you have hour+ to waste if you order from here read more

Buffalo Wild Wings - Don't waste your time - Chicken Wings Near Me - Spring, Texas

DO NOT COME TO THIS BWW after 6pm. The workers just stay on they phone walk past you don't even ask if you need anything. When ask them to get you something they just ask the next person. When drinks where brought out not all where brought out and forgot about. Workers go outside while on the clock. People walk in and have to wait an enormous mount of time before seen. Just don't come here.!!!!!!!! read more

Just sat at the restraint for over 30 minutes and never was waited on. Approached the staff three times and no response. Upon leaving, I found the manager and he did nothing to make things right. I will be finding another location that will welcome my patronage. read more

If I can give this a 0 star, I would. The worst B-Dubs place I've ever been. This place sucks!!! We tried to give them another chance, we waited for almost 15 minutes and servers, no host/hostess even greeted us while they pass by. Customer service sucks and will never ever come back here. read more

This is my go to location. It takes a while for pickup orders to get ready, so I add 10 minutes to whatever time they tell me and all goes well. Food is nice and fresh and always right. I get the crispy chicken wrap with orange chicken flavor and fries and it's the bomb. My husband likes the orange chicken wings and Asian zing. read more

This place is horrible customer service sucks waitress not picking up our drinks or coming by to check on us and food is taking a average of 40mins to come out read more

If I could give them zero stars I would. We came here tonight for dinner and were told that there would be a 25 minute wait. After waiting about 45 minutes I decided to go inside and ask how much longer the wait would be. I was told by the "host" that they had been paging is via the handheld pager for a "minute" I explained that the pager never went off. I was then told when I asked if our table was ready, that no they didn't have a table for me unless I wanted to sit at a tiny table shoved in a corner of the room. I will not be coming back here ever. read more

This is absolutely disgusting what I'm getting ready to say and show you all what happened to us today from the wings we ordered here. We ordered traditional wings and my father in law went to eat one of his wings and it has FEATHERS on it. Yes, FEATHERS. Look at the pictures. We called to inform the shift manager to let them know what had occurred, we went up to the restaurant to show him the wings. The shift manager who was actually the shift lead when showing him he acted like nothing. He was not helpful at all. We wanted a refund for the meal and he informed us that it was not possible. That the only thing he could do was give us more wings. This is just absolutely disgusting to find FEATHERS on our wings and for the restaurant to not be helpful at all or willing to give us our money back or something to accommodate this horrible experience. read more

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I really don't understand how a place can be managed so poorly. Obviously the girl at the front needs help...it's one person answering phones, seating people, and running to the back for call in orders and distributing dressings, carrots and celery, etc. Meanwhile the waitstaff is milling around, bs'ing with each other. Not their fault entirely, but where is the manager? Called in an order, it was 20+ minutes late, dressings wrong, sauces wrong, no carrots and celery when I ordered two EXTRA orders. Drove 5 minutes home, everything is cold. If only I enjoyed cold french fries. The bottom line is there are better options in the area. DON'T ORDER HERE! This isn't just a bad night, it's always like this. This is the third and final time for me. Benefit of the doubt has run dry. read more

the customer service quality has definitely gotten 1000% times better. and the food is finally back to normal

Would be 0 stars if I could. Was greeted by an awkward and incapable host who seated us. We were BLATANTLY ignored by ALL members of staff (4/20/23; 930pm). Upon leaving after 30 minutes of silence (wasnt even offered waters), staff mocked my party bt making silly faces and voices. Whoever is in charge is falling. read more

Service is ok, one of the nights we went there they short staffed. Food is really good, but we have only had wings. Great place to watch sports. read more

Food is good but the service isn't. If you have patience and time to kill it's not a problem. We were sat at a booth and helped about 10 mins later. Again we weren't in a rush so we didn't mind. Our 3 items we ordered came out 5 min after each other. That was weird. The food was all hot and freshly cooked. read more

I stopped in to the new location today to see what is different, if anything. Overall, I would say it's mostly the same. This time around I tried a burger--the Wisconsin cheese curd burger. Had some Buffalo chips with it, and finished with a mini chocolate cake for dessert. The burger was OK, not spectacular or terrible--since the patty was a frozen prefab this is about the best they can do. The cheese curds are little fried cheese balls, with cheese sauce to hold them in place. The burger comes with very good bacon so it was a decent bacon cheeseburger experience, and nice to try something different. The Buffalo chips were not as crisp as real chips, nor as soggy as their pun. They were nicely done. But the place misses an opportunity here. They aren't seasoned at all. There was also no seasoning on the table, so you'd have to start from scratch to season them yourself. The chocolate cake was a good kid item, very sweet and gooey. Mine came as chocolate cake chunks with the icing on the bottom, which worked out just fine. There are lots of bitter complaints on Yelp about the service at this location. I was there on a busy Saturday and I will say that the service was polite but quite relaxed. I was there for about an hour as a table of one. If they are trying to turn over quickly, as some say, they aren't succeeding. I didn't have a beer on this occasion, but I counted 29 beers on tap and they had more in bottles, which is a pretty solid selection. They even have details on their beer glass in the menu. The only thing separating it from a good brew pub would be that they only have one shape of glass. For all the reported troubles they seem quite busy and popular. There's plenty to like here, especially if you like wings and beer (and that covers a lot of people). But don't be in a hurry, and try not to pick fights with the waitstaff. read more

Piss poor service and worse attitudes. We usually go once every 2 weeks and I will not be back after my experience tonight. We were treated like they did not want us there, so I will vote with my dollars and grant their wish. read more

If I could give this place negative stars I would.Horrible service I waited 30 minutes to just get a table even tho the place was empty after I went to go talk to a employee to sit me and my family at a table I waited an hour to get asked for drinks which I left before even getting asked this places is just horrible read more

Imagine generic microwave boneless chicken wings. Cook them a little longer than the directions specified and then put them on a plate. Leave the plate with the wings on the counter overnight and then wait to eat them until you get home from work. That's exactly how ours tasted. Dry, chewy, cold. I spoke to the manager and at least he took 15% off the order. I'd love to see the look on the CEO's face after biting into what I ate tonight. I don't think he'd be too happy. Never going back to B dubs. read more

Placed a To-Go order for a Buffalo Chicken Sandwich and 10 Boneless Wings. No extras, no sides, nothing fancy. Sat at the bar to wait in a nearly empty restaurant. After 40 MINUTES, I asked for an update on my order. I truly do not understand how a very simple To-Go order takes so long to fulfill. read more

If I could do zero stars I would. Horrible customer service, waited 35 minutes for my order(carry out ), When the order had been ready all along. Staff was rude, We will not be coming back to this location. I can get soggy cold nachos at the gas station. read more

Went into BWW to try the three new flavors. Lemon Pepper, inferno and Pizza. They were out of every single new flavor yall... on a Sunday at 4:30! The only thing that saved my visit and got this place two stars was the waitress. She at least tried to be accommodating. read more

Service was amazing! Ask for Chris he did awesome!! Food was good Service was fast And he gave us great suggestions read more

When my wife was driving for DoorDash, she said this location was notorious for being late or losing orders. Now I understand. Appx. 11:30 AM, I order 15 wings and ranch. Estimated delivery 12:40 12:39 Receive email I have "cancelled the order". NO, I did not. 12:48 Re-order same 15 wings and ranch. Estimated delivery 1:50 1:30 Receive text from DoorDash driver he is at the restaurant but my order was "lost" and there will be a 15 minute delay. 2:18 Order received, WITHOUT the ranch dressing. You would think with restaurants struggling, they'd try to be on top of their game. Obviously, this location has failed to achieve that. Maybe a letter to the corporate office will inspire them. read more

They should call this place NASA but not because making 10 wings and putting them in a box is rocket science cuz it ain't!! They should call it NASA for Not Another Shitty A... well, i can't think of an A but this place doesn't deserve one anyway!! Once again, I gave them a chance to prepare some food and not screw it up and once again they failed miserably! Ordered 10, got 5; bag was sealed with a bullshit sticker talking about how my order was checked but which really only served to prevent me from checking the order before leaving the store. Called to ask the manager to bring me my five missing wings and he wouldn't do it. Never again B-Dub - too many other decent places still in business! - Signed, Dude Karen read more

Worst experience ever. Managers must be sleeping in back. Supposed to be a sports bar. The only tv's in were on the restaurant commercial until customers asked to change tvs. The place smells of mildew & food quality is a moving target. read more

To keep it short, don't come here. Long waits, ordered online and got "large" fries got a small container of fries, people walking out due to long waits. Please listen to the reviews and avoid this location. read more

The server was very kind, but the food was not good. The place had a foul odor to it, you could sense the kitchen staff was not very cleanly as you can see through the door, overall experience was bad as it relates to the food and cleanliness. Will not return to this location ever again. read more

We took advantage of their free delivery Mondays. Many things- we ordered a couple 10ct traditional wing combos-only one was correct. The other came boneless and half dipped for sauce. We ordered two different flavors for each order and they put both together in the same box so no idea which was which flavor. The fries were literally the worst thing I've ever eaten. Stale, cold and like cardboard. The chicken sandwich is mostly breading, not much chicken. We will never order from here again. read more