After waiting 1 hour 30 minutes for our food, they made it wrong. We canceled and left.

Horrific experience. Long story short, (after an hour there-all tables in my section before us still not served and all complaining) we tried to switch order to go and pay for food before it was out due to the super slow service. No one would take payment. Told me they would send my server to get my payment. When that didn't happen went back to find a staff or a manager, TWICE. Eventually the host said she would go check on my food to see how long (still not taking my payment) she eventually came out of kitchen 10 minutes later to say no way my food would be ready anytime soon (this was at the 75 minute mark). Paid cash for the soda and left as no solutions offered or even excuse of being short handed, a simple sorry you're food is not coming anytime soon. read more

The manager Autumn is such a horrible person. We spend so much money there and get treated so bad by her. We asked a bartender named Josh for a number to report her and he told her and she called the cops. Lol we drove away right in front of them. Not drunk like she claimed. She's a liar. read more

Got kicked out by the manager because I had liked a post about her on facebook, i did not comment or say anything regarding the post, just saw it on my feed and was kicked out. As well we were told to hurry through our drinks and pay and leave. They allow homeless crew members to sleep in their shed out back, this establishment is trashy to say the least. read more

1/8/25 First of all Suzee was spot on and answered questions about our first try at the burgers (I know-wings restaurant but wait) which were excellent-better than most of the local burger joints. When I asked she gave advice on the extra chilies (very hot) and suggested I have them on the side. Asked about beer and she made a suggestion which I tried and was very good (the house Kolsch). 5 stars all the way! Have seen reviews complaining of menus without drink/beer prices and being shocked when getting the bill (ask maybe?). We'll be back! read more

Waited for a hour just for some trash food and service some other service me Insead of my own sever

Very slow for food. Hour for wings, the waiter was nice but only came by every 20 minutes. I liked the ambiance but it was kind of tense and stressful. Very understaffed and got one refill the entire 2 and half hours. Do NOT recommend this BWW. read more

On Sunday July 21st I went with my bestie to BWW in St. Joe after going to the racetrack in South Haven.  I ordered the Pepper Jack steak wrap, she got a burger and we got a small order of wings to share.  He asked me if fries were ok and I asked about the chips and salsa because according to the menu wraps come with chips & salsa while the sandwiches come with fries.  "Oh well you can get fries with the wraps"....no thanks I'll take what's on the menu. It felt like my food was taking a long time when it hit 3:05 but i hadn't remembered how long we'd been waiting.  I checked in on Yelp and we still didn't have our food at 3:20.  So we already felt the wait was long but 15 minutes later we're still waiting.  Our waiter just simply sat our refills of water on the table and didn't address us at all.  At this point he still hadnt given us his name. When our food finally did come out, he had put ranch with our wings instead of the celery we requested.  Also, being extremely sensitive to heat, the sauce did not taste like mild buffalo.  More like spicy garlic which has a similar color- I seriously thought they may have mixed them up.  He did check for us (which was the first attentive thing our waiter did) and it was just a mild sauce so I guess we're just real babies about spice. I enjoyed my wrap a lot and the salsa was ok, but not anything fantastic.  The burger was decent according to my bestie.  Maybe a bit too much mustard but otherwise decent. Towards the middle of our meal our waiter did pay a bit more attention, but they could improve their customer service by leaps and bounds.  I specifically had been avoiding this BWW because I'd hear from some local food review pages on Facebook that the service was hurrendous.  However, recently I'd heard they turned it around. Apparently those people were lucky or liars because the service we got waa far from even average. Long story short: food is decent, mild is too spicy for me, and service isn't worth the ok food. read more

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Food is consistently late and BDubs tv was showing pole dancing on the screens. Very disappointing experience.

5 star service! 20 wings were cold but our server made it right. Sold Out of the beer selected and limited bar choices. Probably won't order the cauliflower wings again because much too spicy for our taste. Fried pickles were pickle chips. Food subpar but everything was clean we had excellent service. read more

Buffalo Wild Wings - We over ordered! 20 Boneless Wings. Cauliflower wings. Mozzarella sticks. Fried pickles. - Chicken Wings Near Me - Saint Joseph, Michigan

Salad was excellent with the grilled chicken. Got it to go. Ordered when we arrived only took about 15 minutes but as expected.

9/16- Second time ordering wings. I ordered the orange chicken traditional wings. The sauce was flavorful and on the spicy side but not unbearably spicy. The wings were crispy. I'd still like more flavor all the way through but very few places are able to accomplish this. I'm upgrading from 2 stars to 4. read more

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Wanna start off by saying fuck Buffalo Wild Wings in st joe. I ordered my sandwich with no pickles and they put pickles on it. I don't really care about that but they put a mother fuckin staple in my sandwich. Thank god I'm a picky eater or I would be in the hospital right now. read more

Buffalo Wild Wings - Chicken sandwich - Chicken Wings Near Me - Saint Joseph, Michigan

I went to eat out with my friends and when I got there a server who I have no clue who she is was looking at us from the window with a stink face when we went to sit down she had an attitude for no reason. Terrible server read more

I was here Tuesday 10/8/24 and today Friday 10/11/24 the traditional wings Tuesday were room temp at best and Hatch Chili Queso was cold as well. Today Friday the boneless wings were cold but, the tots were hot. I'm done with the food here may just come for cold beer and NCAA Football. read more

Still the crappiest service in berries county. Asked for a simple medium wings and 4 barbecue and 4 parmazion The good review below must be from someone that works there because that place is terrible. The waitress did good but the order continues to get lost in translation! Light sauce they just can't figure out. read more

We were craving wings and decided to stop in to eat and watch the game. We didn't have high expectations based on the reviews here but we were pleasantly surprised! Service was great, everything came out quickly and hot and fresh. We had traditional wings, the dip trio and a side of fries. The queso was definitely the star of the dip trio. read more

I visited the restaurant in Saint Joe today and bought one single tall beer and was charged eight dollars without knowledge of the price before I purchased it and no prices on the menu anywhere in sight. Also some of the worst service I've had maybe ever in my life. I definitely do not recommend wasting your time or money at this establishment. $8 for a single glass of beer that was warm and not even filled to the top!? Make that make sense. read more

By far one of the most over achieving restaurants I've been to in the area. The service and food was on point. The waitress was super nice and I really enjoyed the vibes and the food. Would definitely recommend. read more

Kids like to go here but I always warn them of slow, bad service but we went anyway. When we first entered, nobody was there to greet us. I had to stand around staring before somebody said they would be with us. Kids ordered their wings and they came within four minutes. It was strange because it seem like they just threw them in the microwave and put sauce on them. Nasty wings sent my kids to the bathroom. Stale and nasty. Fries were butt cold. But at least the drunks at the bar we're having a good time. Food is utterly terrible. Would not recommend this place. read more

If you're on a road trip, don't stop here. Showed up at the tail end of lunch rush at 1:30 and we didn't get our food until 2:15. They were short staffed in the front of the house and probably in the back too. The wings and brisket sandwich were good however the kids meal mandarin oranges were fermented/spoiled. The waitress seemed less than concerned however she did bring a fresh replacement and offered to take it off the bill. We didn't want our $6 back, we wanted an apology and for them to take the health code violation seriously. They did not. Will stick to the near by Panera and Mo's for fast service and not worry about food poisoning. read more

I ordered 20 chicken wings. I got 19 chicken wings. It's not a big deal to me but it might bother another customer. The chicken itself tasted great. The system for ordering online is simple and fast. The server at the take out counter was swift and friendly. Overall, I had a positive experience ordering from here. read more

Non compliant with Masking from front desk to almost all waitress except for 1, who unfortunately didn't serve us. Qualify for food poor, and lack of being friendly. The guy in the front was on his phone the whole time, with the mask down! Wouldn't recommend read more

The worst service , don't know how this place is still in business. On a nfl game day Sunday, where there are not many customers, there was no one to take your order for 20 min. Once the order is placed I had to wait more 30 min for the food. The food arrives and it was not what I ordered. What a funny thing. read more

Buffalo Wild Wings - BONELESS WINGS, ordered extra sauce . This is what I get - Chicken Wings Near Me - Saint Joseph, Michigan

Keep getting my order wrong either with wrong sauce or no sauce at all, a disgrace of a place ong

Why can't I rate zero stars? My wife and I eat at BW3 restaurants in Canton and Westland MI at least once a week. Maybe service in Eastern Michigan is better because there is so much competition, but apparently this particular location doesn't have this concern, because their service has been ridiculously poor since they opened, with no resolution in sight. It doesn't matter if you go to the bar, the main counter or the take-out counter, you will always wait 15 minutes for someone to even acknowledge your existence. The last time I went to the bar, there were a half dozen patrons waiting for drinks with no bartender in sight. After 10 minutes I had to go to the kitchen door and ask to be served. The last time I went to the front counter, I stood there for 15 waiting for attention then had to grab someone who was bussing tables just to get seated. Last night I was at the take-out counter (after ordering online to minimize my exposure to this awful location) and again, nobody was staffing the counter. People were lined up out the door (past the employee in her dirty BDubs t-shirt leaning up against the door post checking Facebook) and still no attention. MULTIPLE employees walked past, glance at the line out of the corner of their eye, and just kept walking, even when people were trying to wave them over. Not a single "welcome to BDubs", "sorry about the wait" or "someone will be right with you." No training on customer service, and totally invisible management staff. In this case (and it was not the first time) I had to CALL the main number, wait a dozen rings for someone in the back to pick up (it was almost comical watching them all scoot past the phone at the front desk and pretend they didn't hear it ringing) and say "Can you PLEASE send someone to staff the front, the line is extending out into the rain!". Finally some poor girl comes out of the back, after apparently packing someone's order by herself (why is a hostess doing this???) to get my name (eventually, as I was third in line) and tell me my "pickup at 8:10" was actually a "pickup at 8:25." I did get my food, although it looked like it was prepped by children, the potatos were soggy, and the paper bag with ranch and celery was actually just three containers of ranch. Please, someone (besides the owners of this one) open up another store in the area! I'll drive another 20 minutes just to NOT visit the St. Joseph location again. From the other reviews, it looks like the owners think they have a lock on the market, so they don't have any concerns about addressing the problems here. Corporate needs to step in and pull this locations franchise. read more

This particular BWW has terrible service and very rude employees. They constantly mess up takeout orders. Go anywhere else.

Very good service and the workers are very nice and we're happy to help. However the food was cold and my wings had so much sauce it made me gag. read more

REALLY wish I read the reviews before coming here. Not very busy for lunch but only had one server and one bar tender on. When I ordered my food, the server asked me what side I wanted. The menu stated what I ordered came with fries so I had assumed that's what I was getting so when she gave me the option, I go to look at the side option and said I wanted Mac & Cheese but apparently that isn't an option and she starts rambling off what options I had which was just over complicated. Then it was pulling teeth just to get sweeter for my tea. Then there was apparently a call ahead order that slowed everything else down. If ya can't staff your restaurant to handle lunch let alone dinner, don't bother being in business. Server told us we had less than 5 minutes left for our food to come out. 10 minutes later we walked out. Won't be back again read more

Friendly staff, poorly managed kitchen. Ordered wings, not during rush time and it has been 30 minutes and We haven't been served. Now I remember why it has been years since I've been back. BTW I thought they specialized in wings. read more

So lets first start with the fact that there was only 2 people working on a weekend night. Service was slow. Wait was 40 minutes and drinks came within 10 minutes of ordering which is good. But food has taken over an hour to cook. Waiter is very nice but service between everyone could be better read more

customer service was so terrible. we were waiting for 30 after our estimated pick up time and there was this girl that was just so rude to all the people who were there for pick ups. horrible experience 0/10 never going back read more

Now I remember why I stopped going there. It's unfortunate. If I were the owner of this establishment, I would be extremely worried that I would lose my investment. Nothing ruins a party more than ordering pickup, driving 20 minutes and not getting any of the dips ordered - only to realize when you get home. Not to mention the dirty front doors and the employees hanging out and chatting. Oh, and holding their phone in their hand when talking to customers. Bizarre that the owners haven't stepped in yet. Bye BWW. read more

This is the worst managed restaurant I have ever been to. Buffalo Wild Wings should be ashamed to have this in with their name in it.

The food is solid, and the restaurant looks like any other Buffalo Wild Wings, but the service and wait times are a disaster. I've never been here and waited less that 45 minutes to get my food, whether it was fully staffed or empty. Just seems like a poorly run restaurant. read more

Cheyenne was a great bartender/server! Food seems to be spicier than it used to be. Good food. Sometimes you have to just walk up to the bar and sit because no one comes to great you. read more

I put in an order and I went to pick it up an hour later and it still wasn't ready, you guys should hire responsible and fast people, they told me my order would be ready between 15-20 minutes, like I said again I went an hour later and they told me if I wanted my order I would need to wait 15-20 minutes more, I went to cancel my order because I had already been waiting 40 minutes and my food still wasn't ready, when I told the lady at the counter I wanted to cancel my order they made me wait 10 minutes just to tell me they couldn't cancel it cause the manager wasn't there, honestly this restaurant is disgusting, if you could even call it a restaurant read more

We come come here for the bartender, Kat. She's keeping you in business. Great Atmosphere, excellent food and drinks! read more

food is good they hoe'd me on ranch tho skmskammsmsmmemmememmememmemrkmememkekeisiskskjekekrlro read more

I'll preface this by saying I've been to nearly 150 BWW locations across the US and Canada. And I've probably been to this particular one 40 times over the past 2 1/2 years. This one isn't the worst, but definitely in the bottom 10. The biggest problem is the kitchen - they just don't seem to care about speed, accuracy or quality. You're likely to get something slow, wrong or gross on any given visit. The bartenders are usually pretty attentive but sometimes a little overwhelmed. I've only ever sat at the bar, but the dining room is fairly small and well-staffed (though the floors are usually pretty filthy - the urban demographic tends to bring in a lot of small children). Weirdly, this location chooses to keep the lighting very dim in the bar area, and most often only plays weak music in the background, giving a pretty low-energy vibe. You're only likely to get any TV sports audio during a major local televised game. The patio is never used. If you're here for Buzztime trivia, there isn't much of a trivia crowd, even for the headline games. But they do have the latest Playmakers, which is a plus. On the other hand, they almost never have trivia on any of the TVs to bring in new casual players. All in all, this location is pretty much like Benton Harbor as a whole: avoid if possible, make the best of it if you have to be here. read more