Went here 7/2/26 and ordered sweet BBQ with my chicken tenders and I got the wrong sauce read more

Buffalo Wild Wings - American Near Me - Waukesha, Wisconsin

Arrived for lunch at noon on Monday, August 3rd. Greeted by a hostess, told her we had a party of 6 and would need a high chair. She said it would be 10 minutes as they only have one server and he's already behind. As far as I could tell there was one other table sitting. Why not seat us and have the manager or hostess step in and get drinks started? You lost a large lunch tab, and we won't be back. read more

I come here 2-3 times a week. Walk in 1 o'clock on a Saturday, December 6. The guy at the front asked me if I'm dining in, I said yes. He says we're taking no more people now the kitchen is backed up. I look around still a lot of empty tables in seven spots at the bar. I said can I just have a beer at the bar? he said no. On a Saturday with football on Buffalo wild wings whole premise is groups of people watching sports yet they were so understaffed. I couldn't have someone pour me a beer at The Bar. I've never heard of anything like that before he couldn't have been worse about it didn't even offer for me to stick around and wait for some people to leave. Do better Buffalo wild wings that's embarrassing. Had to give one star wanted no stars. read more

The 2-4 me deal is great. Food was good and we got to watch the game Cons ki n mandible read more

went to get a dish I have had before, the $15.00 chicken dippers look like something from a Cornish hen. I can say we will not be going back for anytime soon. It was a take-out, so who knows what they did. Lots of profit from that order. read more

Menu: **** Chicken Wings: ***** Hot Sauce Selections: ***** Beer Selection: **** Service: **** Atmosphere: ***** (sports and plenty of TV's) I've been a regular here at Capital Drive location for over a year now which is much further than the location in Waukesha because of the service. I've been to this location many times for dinner and lunch. Always great wings and service no matter the location because of the GM and training especially during these trying times in Covid, lack of staff or supplies. Lets face it, I come here for the wings as probably 75% of most people do when they come here. Tuesday is BOGO boneless wings. Thursday is BOGO traditional wings. From very mild to extremely hot sauces with everything in between including on the sweet side and my favorite, dry rubs which is less messy. Ample parking with a great atmosphere if you are looking for sports on TV and a place to relax. Plenty of TV's from any table. This location is nice as it does have outdoor seating. Not all locations have outdoor seating. What are they marketing to? Sports people...and what do we like with our sports? Nachos, chips and salsa, burgers and of course wings. This is their niche. I've gone to many other places and tried their wings and I have to say, these wings are my favorites. My go to: traditional wings, extra crispy, buffalo dry rub, Ranch with carrots and celery, side salad with vinaigrette dressing. read more

Buffalo Wild Wings - American Near Me - Waukesha, Wisconsin

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WE GOT LUCKY! Andrew was the only reason why we stayed, great time spent with an incredibly rewarding experience. Sincerely Thank You! read more

Buffalo Wild Wings - Andrew - American Near Me - Waukesha, Wisconsin

Ordered wings....hard as a rock, I will never order from them again, couldn't even cut into them with a knife..if I wanted rocks I could just have picked them out of my yard....if u could give a -50 I would read more

This by far was the worst service I've ever encountered. No servers in sight for 20 minutes, when I approached the bartender, I was ignored completely for another 5 minutes. 10 people in the entire restaurant, and all were at the bar with full dinks. ZERO stars if possible. read more

Arrived at this location around 9:45 pm. There were only 3 other tables seated with about 2-4 people each. There was a hostess, bartender, busser, and two waiters. When we entered, the hostess was on her phone. She stayed in that same location the entire hour we were there continueing to scroll on her phone. We were seated at a dirty table and observed multiple tables with dishes left/stacked. We requested the table be wiped down and our waiter did so and was apologetic. We were checked on a few times prior to ordering (this was good) and then placed our order. Our food was brought out all at once per our request , but every item was like warm - Mozz sticks, wings, burgers, and fries. When a restaurant is not packed and has multiple staff seemingly available, there is no reason for like warm food to be served. During our meal, there were two men seated at the bar. The bartender spoke loudly to them continuously while our waiter was leaning over the bar to re-fill our beverages with the soda gun. We waited a bit before our waiter checked in on us to see if we wanted the bill. read more

DO NOT GO TO THIS RESTAURANT THERE ARE PLENTY OF OTHER LOCAL RESTAURANTS WITH WINGS. I admit I have ordered from this restaurant at least 12 times with every order I can recall wrong. Wrong not in a small way, but multiple ways. Just tonite, I called in a very simple order, read back to me twice, with part of it suggested by the employee I was talking to. After waiting patiently in the bar for 20 minutes I received my order and was on my way. Considering I was the only patron in the whole place, I didn't check my order. Stupid me. we got half of our wings with the wrong sauce. When I called for a refund I was told they could only offer me a gift card. WTH BW3. We've been frequenting your restaurant since 2010. Where's the love. read more

Ordered boneless bogo for takeout. Smooth process. Easy to pick up and staff was helpful. The wings were still warm. read more

Buffalo Wild Wings - Ordered boneless bogo for takeout. Smooth process. Easy to pick up. Wings were good. - American Near Me - Waukesha, Wisconsin

Unfortunately we tried to go to dinner here tonight and couldn't even get a table. Over 70% of the tables were empty and we were told it was a min 30 minute wait simply because we needed a high chair. There's plenty of empty tables where we could've gotten a seat. When asking about staffing, the employee simply made a comment that it was busy in the kitchen. For what? 5 tables? Extremely disappointing experience. Over a 30 min wait for a table and a "busy" kitchen would've made for an extremely long night. Would not recommend. read more

Bartender was apparently inconvenienced when we ordered a beer. No greeting, nothing. Threw the napkin down and looked at us. Been a bartender for years, this is absolute worst service ever. Will not be back! read more

they never picked up there phones and when they did they sounded lazy and when they ended they didn't say bye!!!!!

The gentleman doing Togo orders is having a breakdown or something. Slamming doors ,yelling and swearing . A few of us walked out without getting our food. Never got refunded and never got call,email or fb message back . Place obviously hanging from a thread with current staff . read more

just finished eating at Buffalo Wild Wings. Worst experience ever. Out of half of the menu. billed for one one of the items we couldn't have. Slow service. 2 hours to get Two orders of wings. Really When we complained to the manager she started slamming dishes and said then you work here. And kept on about something slammed some more dishes and walked away. It just went downhill from there. No wonder they can't get help and this explains why no one was there on wing night. Still have a gift card left if anyone wants it. As we left she says have a nice night don't come back. Wow. Like I ever will. Never saw a manager behave that way. Most would have apologized. Just so you all know I have never left a bad review ever. read more

Place wasn't very busy, but the wait time was over an hour. Just due to the fact that they didn't have enough staff

front staff was kind and more than apologetic for wait. we were aware that it would be busy due to event happening so food did take a little longer but it was understandable. sever was acting busy but kept taking tables from another sever which made our wait time longer. so was a little annoying but not that big of a deal. even with the fights going on other customers were kind and there was no issue there. just wished they would get more staff for nights they know will be busy as that seemed to be the cause of most issues. read more

My mom and I came for a quick chicken sandwich and a Bloody Mary...we have been her exactly ONE HOUR and we still don't have our food! She took 15 minutes to get our bloody Mary's and they came with nothing in them! We will NEVER come to this location again! Worst service! I had to hold my mom down from walking out! Seriously nobody in here and 20 minutes after we ordered she came back to ask if we wanted crispy or grilled chicken! When our door came, my order request for sauce on the side wasn't followed... read more

Not happy! Wife and I went for lunch. Only one waitstaff who was also bartender. Hostess said there's a 15min wait. I grudgingly said fine (had to get back to work), just then two guys walk in behind us and go sit at the bar. When we finally got a table in the bar area, these guys alsready had their food! That pissed me off. Also the food was not good. Cold tots, and rock-hard and cold boneless wings. read more

Always short of servers and purposely make people wait for 1 hour to get a table for two.

I think most of us know what to expect from a Buffalo Wild Wings location. I think this one has a few more televisions than the typical B-Dubs. They also have better placement to the tv's as well. We came in with a group of 16 on a Sunday afternoon. They were not at all busy, appeared to have plenty of staff on hand and reasonably should have been able to handle our group. Service seemed much slower than the typical B-Dubs experience. The waitress made errors on three within our group, coming out with the wrong meal in one case and boneless wings instead of bone-in wings in another. I ordered the hamburger without cheese. It is inexcusable on the kitchens part to provide a hamburger with cheese all around the outside edge. I do not have any lactose concerns but should not receive a burger that was either sitting there or had the cheese scrapped off as it was prepared incorrectly. Leaning toward the burger having been sitting there because it was somewhat dried out. Our waitress before just apologizing for the wrong entree item chose to argue that she had the correct entree and the orderer was wrong in remembering what she asked for. We did not complain about the wings & burger issue. ( I don't like to complain, figuring you don't know what you're getting then). Definitely a disappointing experience at this particular location. read more

I ordered from BWW through Doordash as a precaution with the pandemic. I ordered a wrap with no tomatoes, and it came with a ton of tomatoes. On top of that, there was a black hair in my wrap as well. I'm normally chill and understanding when it comes to service, seeing as I'm young and I know what it feels like to be yelled at for simple mistakes in food or customer service. However, I paid too much money to have my food be cold, prepared incorrectly, and have a big hair in it. My past experiences with this location have been totally fine in the past! Not sure what happened this time :( read more

Do not bother eating here. Went for lunch today and as soon as we were seated we had to find someone to give us menus. Very dark inside. Only 1 waiter who was also the bartender. He walked past us grumbling and was running around like crazy. It appeared a few of the customers were people he knew and they got served first. We ordered wings and it took quite awhile . He told us the wings were "cooking" at one point running past. He said they didn't have sweetener for the iced tea but only sugar which didn't help as the tea wasn't good. A woman we assume was probably the only chef in the kitchen brought our food out. They forgot my celery and carrots (they charge $1.50 for that now)! One order was with the spicy garlic sauce and it tasted off. Very vinegary and not edible. We didn't have time to send it back and order something else. What a waste of time and money. Never going back there. read more

Was greeted at the bar with "I'll be right with you." Fifteen minutes later, no drink order, no menu. Went to a nearby Noodles &Company. Got my meal in 15 minutes and a free cookie for waiting that long. read more

Kayla is wonderful! Big upgrades and much better service then before! We go as often as we can and ask for Kayla all the time!

This is the dirtiest Buffalo Wild Wings I have ever been too. The floors are nasty. Every table has dirty dishes on them! Not one server pre-busses their table. Their were gnats flying around my food the whole time. The servers knocked over a broom and instead of picking it up and placing it in a safe place the broom has been laying in the walk way for the customers to step over or walk around. I have been done eating for almost 2 hours and my plates are still on my table. My food was poor and wrong. I asked for no sauce on my burger and of course it had sauce on it. My salad had so much dressing I could taste the lettuce part of it. I did ask for a new salad and it came out much better but my burger never was ate and I still payed full price. My dog is going to enjoy a great lunch tomorrow. Great server not complaining at all about Robin, but I'm a 20$ tipper no matter what and I couldn't find it in me to tip that since the restaurant was so poorly ran. read more

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Even with the new menu this place sucks. We ordered, everyone's food came but mine. They ate, I waited. All done I paid the same ...no apology, no concession or even discount. They ate, I didnt. I thought the rating was low because of the old menu; its the terrible everything read more

I Got the buy one get one traditional wings special to go and they only gave me half of the wings..... be sure to check your order.

If you don't want to read my entire sob story the moral is "The Spawn of Satan work at this establishment! Never eat here!" Okay now where should I start.....I went in to this establishment for the 2nd time in 2 weeks to give them another shot after a less than mediocre experience the first time. I was sat down right away (the restaurant was not that busy maybe 10 other groups were there in the dining room. This was about 6:50 pm on a Wednesday night. There was at least a 2/1 staff ratio between servers and tables. After about 10 minutes of waiting for a server he showed up and I was informed that it would be at least a 30 minute wait on any food. I said no problem And I ordered some wings and an Iced tea to start. About 20 minutes later I get my iced tea, I drank it rather quickly because I was very thirsty. About 10 minutes later as promised my hot wings arrived. When they were brought out I was asked if I needed anything else. I said yes another glass of iced tea, they said "Sure, no problem we'll bring that right out." Then they went to the back (I assumed to get my iced tea) so I began to eat my hot wings thinking they would have another drink soon. They didn't return to my table for another 15 minutes and when they did they told me they were out of tea for the night. Normally that would have enraged me because it is so easy and fast to make it is just laziness to not make more (especially when it is 8:00 pm and they are supposed to be open until 11pm. But my mouth was burning up so I just wanted some water. I said please just get me some water so I can cool off the hotness in my mouth. He said sure right away and then I didn't see him for another 15 minutes. I was so mad After I paid I left and forgot to grab the to go box of the extra wings I hadn't eaten (because I had nothing to drink). I realized this about 10 steps outside the restaurant and when I went to go back inside the door was locked!!!!! This is a little after 8 pm and they are supposed to be open until 11pm!!!! There were 3 employees standing there chatting at the desk in view of the glass doors. I waved at them to come unlock the door and they looked at me and walked in the back out of sight!!!! No one ever came to the door. I waited outside in below zero temperature for a few minutes until i was too cold to wait any longer. Luckily I hadn't left insulin or some type of medication in there otherwise there could have been a serious problem! read more

I have been waiting for my food FOREVER with an empty drink surrounded by uncleared tables. This is the most disgusting restaurant I have ever been to. NEVER AGAIN!! read more

Buffalo Wild Wings - American Near Me - Waukesha, Wisconsin

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Food is phenomenal. However, everytime I order online, they mess up my order. Great place to dine in but if you're looking for a takeout, I would not recommend. read more

My husband, I, and my niece who came over to babysit our son had bw3s on 9/29/22. The next afternoon, hubby was texting me that he was in the bathroom at work. By dinner time, he was puking and running to the bathroom. By 10pm, I was feeling dizzy, nauseous, lightheaded and felt like passing out. Then the puking started. Then the puking and diarrhea started at the same time. I decided to text my niece who lives 50 minutes away to see if she was feeling okay, and she told me she had puked several times already. Called the restaurant on 9/30/22 at 11:35pm, and supposedly spoke to the manager who is supposedly reporting this to their general manager for a callback. BW3S also double charged my husband for the takeout order which is being refunded back. On day 3 of diarrhea, and had to throw out clothing today. On day 4 of being sick, and had to call into work sick! I have emailed the Waukesha Health Department about this issue. It's 10/3, and no followup from the restaurant how any of us are. Shame on you, and thanks for making 3 of us sick!​ read more

We visit this BWW consistently because it's closer to our home. Not because we love it. We are a large family so our visits/pick up orders are consistent. Every time we go seating is fast but the waiters/food take forever. They are always busy talking to each other and getting their attention is extremely hard. When you do get their attention they can be petty. E.g. asked a waitress for a bag for all of our to go boxes. Her response, "oh wow you do need a couple of bags. On your wait out they can hand them to you at the front." On Saturday we placed a smaller order (see receipt attached) for pick up. When I arrived to pick it up I noticed they were missing my sister's ice cream for her cake. I spent 10 minutes trying to explain to them that it came with her dessert and if it didn't I could pay for it. The hostess (super sweet) had to call her manager since the kitchen refused to give it to her. The manager (who never spoke to me) finally told the kitchen they had too since it did come with my order. When I got home the food was COLD, the boxes were falling apart/soggy, and we were missing food . I called and another manager answered. He was aware of what happened earlier and said he would refund me for the missing food and send me coupons...still waiting for my refund....someone please open up a wing spot by them. Maybe some competition will inspire them to train their kitchen and waiters to provide a better service. read more

Buffalo Wild Wings - Receipt - American Near Me - Waukesha, Wisconsin

My bf, his friends and I frequently visit this location. On Sunday my bf and I went alone and were seated, after about fifteen minutes of waiting, noone came to our table, so I got up and informed the manager. She sent a waitress over right away. At first when she came over I was a little upset still but she was so incredibly nice and my mood changed quickly. We ordered our food right away and they offered us free chips and salsa but by the time we got our food we decided we did not want that anymore so we declined. They said instead we could have a free dessert which won my boyfriends heart immediately. Then the manager Brian came over and gave us some testers and fries and chit chatted with us for a while. We walked out perfectly happy. Thank you so much for this experience turning it into a wonderful instead of dreadful one. read more

Cold food. Waited 30 mins to be seated on a Wednesday morning. No hostess or server in sight. Played talk shows on the TV for some reason. Table was dirty upon arrival. Absolute horrible place. read more

The only reason I come here still is that my co-workers drag me here. The wings are now 65 cents each. The lemonade is something like $2.89...yes, $2.89 for some sugar, water and lemon juice in a plastic cup! Surveys for free wings are now gone and they will nickel and dime you to death on everything. Want an extra dipping sauce? 65 cents please. Celery? 65 cents please. Another trick is that that waitress will be like "oh, I brought you an extra dipping sauce". Then you look at the bill and it was added without my asking...seriously? One person takes your order, then a completely different person delivers you the food, not knowing who gets what. Seriously? Why? Then there's a guy I call the "wing evangelist" that hawks the various "services" the restaurant has to offer going from table to table...this guy can't even punch my lunch card. Why is he there? Then for their lunch specials they don't tell you how many wings you get anymore...ones a snack size and for $1.50 you can upgrade to the "normal" size. What is snack and what is normal and why do I have to guess? Why don't you give us the number of wings anymore? This place needs a serious reboot on staffing and prices. read more

i Emailed BW3 the following message about horrible carry out and didn't even receive a return comment: "I am not one the complain but today i have to break the rule. My wife picked up the wings and slaw and brought them home. While the wings are what i have come to expect from BW3 the slaw was a joke. Attached is a picture from the web site and another is a picture of the food i received. it was basically a small amount of cabbage swimming in Italian dressing. On top of it the volume was a joke. It was such a small amount I pulled out a kitchen scale and weighted it with and with out the cardboard bowl. 2.67 ounces of crap for $3.99. That is $23.91 per pound for garbage and no, calling it garbage is not to strong. I am writing this so you can be aware of what your kitchen is putting out and to request that you refund the amount for the slaw back to my credit card. Thank you" Too bad you can't see the pictures, the image on the WEB looks great. What got was just slop, i mean it was gross. As with most things, the screw up on not the issue, it how the issue is handled. For that they get an F. Read my other reviews, I'm very fair. read more

We flew in from Phoenix, checked into the hotel, picked up my sister in law and went here for dinner. SUPPOSEDLY we missed happy hour by 5 minutes and our waitress couldn't help us. We explained we JUST flew in because my other sister In law passed away. NOTHING! I asked about the ranch roll up and explained I don't like anything spicy. So our waitress said mild sauce. I ate about a quarter and then stopped her to explain it was to spicy. She said nothing and walked away. I wish I had gotten her name because I would have called corporate on her. I am only ranking this one because I have to provide a rating. If you can avoid this restaurant I would highly recommend it. The service was poor and the food not great. If you choose to go there I hope you have better luck than we did. read more