I chose this spot because of the amazing reviews on Yelp and it was in my BCBS network…read more It's located off PIB hidden in this office area plaza. At first I was confused on where it was located but you make that turn and then go up the Hill and it's right there ahead. Go inside the building and it's located on the same floor right door. First of all, the gorgeous ladies in the front desk are so nice and sweet and helpful. It's a breath of fresh air compared to some other doctors offices I been to. Having nice ladies with great customer service in the front is always a great experience. Their dental hygienist Lily Pham is such a pleasure. She makes you feel like she really cares about you and your teeth's health. She will use a skinny tool to measure your gum health. It kinda hurts if your gums had inflammation, with that tool, the lower score you get the better. All that aside, the deep cleaning was a game changer. After wards my teeth felt so clean and I feel way more confident!! Highly recommend!!!

My husband paid 18k for implant, took him 2-3 years. Finally the doctor gave him the veneers not a…read moreimplant, it's look terrible, it's look like he wear mask for Halloween

Grayson Family Dental is amazing! Our entire family goes to Dr. Hoang for all of our dental needs…read more Dr. Hoang is very personable, he loves his patients and makes sure he knows each his patients. And- he remembers all of them! He has a super gentle touch so he is not a at all going to make you feel uncomfortable in the chair. Even the novocaine injections are a breeze. He is very knowledgeable and always takes his time to provide us with the answers we need. The dental assistant, Rosa is the best, she always takes her time to make sure you are comfortable before Dr. Hoang begins his work. They are always professional and kind. Susan is very very supportive when it comes to coordinating our insurance (which can be so confusion) for care. Susan is thorough and detailed in explaining my insurance deductibles copays and costs. We are forever loyal to Grayson Family Dental! We're never going anywhere else.

I just want to thank Dr. Hoang and Rosa for being so patient with me. You guys are the BEST!! I…read moreTHANK GOD FOR SENDING ME THERE!! Dr. Hoang, from the moment I walked into your office I was at peace. Thank you once again for Everything!!

We all went to this dentist. They told me my son had no cavities and for my daughter. They said…read morethey didn't have the equipment necessary to treat her so I'm not sure why they treat children at all. I went to a children's dentist and my child who they said had no cavities. They found 12 cavities. I would not recommend this dentist. They are not thorough and they don't even have the tools to treat kids.

Made an appointment as a new patient, my first concern was verifying they were in network with my…read moreinsurance. Many weeks later... 19 hours prior to my appointment, they called to tell me I was not in network, but "they were willing to work with me..." HARD PASS

The staff at Duluth Dental Smiles are so friendly, professional, and efficient in their…read moreinteractions with their patients. As a long time patient of the practice (formerly Walls Dental) the transition to the new practice under Dr. Asokan has been a seamless experience. Ladan, the hygienist, transitioned with the practice and is one of the reasons why I am long standing patient. Otto, who now takes care of my teeth, is very knowledgeable and is an invaluable asset to the staff. Dr. Asokan is wonderful and I am a vey happy patient. I highlly recommend Duluth Dental Smiles as your go to practice for all your dental needs.

Ever since coming to Duluth Dental it's been and amazing experience. Would recommend this place to…read moreeveryone I know. Definitely my favorite Dentist by far.

I came to this dental office for the first time and asked if they accept my insurance. They said…read moreyes but never told me I was out of network. No work was done that day except for 1 x-ray on 1 tooth, yet they asked for my card information. I have never seen a dental office take a card upfront usually, you pay after the job is done. I received a bill five days later, and the front desk girl, Saar, even told my mom she would send my name to collections. The manager never called us back. Very dishonest office. I will not return.

Had really good service and care in the past... recently rude staff, hygienist, and office manager…read more Acting extra and rude for no reason and just caring about their overall payment received.

My teenage boys go here and really like them. We switched to them a few years ago when their…read morechildren's dentistry closed. They were closer to our house and very helpful when I called to inquire about their services. They are a general dentistry, so they take care of children and adults. I do not go here, but that's only because I already had another dentist previous to my children coming here. The staff here is very helpful and always talk to me if there is a concern with my boys teeth prior to doing any major work. They're great at handling all my financial stuff with my insurance, so we get the best prices possible. (Dental work is just expensive, thankful we get some discount)

I had scheduling issues the first time I tried to make an appointment. I gave them my insurance…read moreinformation over the phone and asked them if they took my insurance. The day of the appointment I asked them if they needed to see my insurance and they said they already had my card. A week after my cleaning I get a bill for almost $200. I called the office and they told me they don't take my insurance. I told the lady who answered that they told me they did. She said,"Sorry for the inconvenience but we still need that payment in the next 90 days". She did not sound apologetic at all and had an attitude. Wish I would have gone somewhere with better reviews.

If you are looking for a regular dentist office for basic service, like a cleaning, this Dacula…read morepractice isn't it. The Good: The end result of the cleaning service is very good, but not the best. The Bad & The Ugly: After a cleaning service, a dentist typically comes in and evaluates or inspects the teeth. At least, this has always been my experience elsewhere. At this place, the dentist marches in with dollar signs in his eyes as though you walked in with 15 missing teeth, an overbite, and a misaligned jaw. It is clear that the objective is not to give you a clean bill of good oral health, rather, it is to tell you a host of services that you "need" that they are all to happy to go ahead and jot down in your file and get you set up with an appointment ASAP! I have a reasonable tolerance for nonsense, having dealt with the public in my career, so while the salesman, er, dentist was rattling off procedures, I just said "Hmm, hmmm." After he left the room, I was more than ready to go. But wait! The hygienist asked me to wait a moment while she left the room. That "moment" turned into what felt like 15 minutes of nothing, so my patience did expire, and I made it clear that I needed to go and asked WHAT IS THE WAIT FOR? That's when she owned up and said that they were pricing out all of the procedures and were creating a price list. Why the secrecy? Why couldn't the wait request have included an advisement that they were working on that? I'll tell you why, it's because they knew that there was NO way in you-know-where that I was going for that schtick! I had been here twice, and BOTH times, it was the same song and dance. Continue to wait? Nope! I left! Things may have been different if I have said, "hey Doc, I don't like xyz about my teeth, can you make a recommdation?" But, to just get a cleaning and having an it-ain't-broke-but-we-can-fix-it experience is beyond the pale for a medical facility! That's just like going to the service department at a car dealership. You go in for a simple oil change, but they come back to you with a price list for an urgent engine replacement and a new radiator. Smarmy, grimy, slimy to say the LEAST! If this practice is hard up for cash, how about getting out in these streets and offering services to those who actually need them? I see jacked-up mouths literally everywhere I go. Literally. Stop trying to make money by the hard upselling. They will see me again on the 12th of NEVER! I do NOT recommend for standard dental care services!

Please look out for bills after service. I recently had a dental cleaning. The cleaning was good,…read moreplanning to go back, but I am disappointed that they assured me I would pay cash, my insurance does not cover. I paid everything before the service, only to receive a balance saying that my insurance did not cover it. what again, after I paid, I read reviews about bills, but I did not know it would happen to me.

This office is always overbooked! No professionalism! Dr…read moreNurani broke my tooth because he was rushing trying to service multiple patients at one time! Billing department got upset when I inquired about the copay cost! The fastest teeth cleaning service ever! I would not recommend this Dentist or this staff not even for free ! This is fast food dentistry!

This is my first review ever for Yelp, Google, or anything else. To give you a small understanding…read more- I'm the guy who 99% of the time doesn't like complaining and refrains from making any sort of scene in public. I try to be an understanding person when a service/food experience is just horrible to try not to get anyone fired. Somehow when I leave I'm able to look at the positives and I walk away just not going back to that location again. I'm going to change that today as I am now fed up completely. I initially called this dentistry on the recommendation of a friend. I called for Dr. Noorani and apparently he was booked for almost two months. I have a root canal that needs to be done and so I was obviously in tons of pain. They tried to have me go with another dentist at the office. Due to my horrible experience with bad dentists I did not want to take a chance and I told them to just give me Noorani's next available appointment. I waited just to get a call the day before that my appointment is cancelled. The office KNEW i was in pain and that I waited for this dentist yet I get a call almost two months later with them trying to throw the same dentist that I initially declined. I was extremely upset as I was in tons of pain but I gave it another chance (people make mistakes right?). The front desk lady said she would book me for a consultation appointment (with a different dentist a week and a half later) to just view it so they can prescribe me medication for pain control/antibiotics and then the Monday afterwards would give me my appointment with Noorani in the morning. The first Monday comes around for my consultation and I was still out of town for work, I call to let them know and ask them if they can just do the consultation on the same day (Noorani appointment) and ill get through the pain till then. She then tells me I never booked your appointment for next Monday. When I asked why she said "I wasn't sure if you wanted it". So you booked me for the consultation on Monday but didn't book the main appointment that I have been waiting for over 2 months (close to three now) with the busiest dentist in the world?! She then tells me my first appointment wasn't a consultation and Dr. Noorani was going to start the procedure... I had never been more confused in my life. I was completely silent over the phone and then she gives the final blow by saying that Dr. Noorani has also said he will only do the root canal if I let him also do the crown!!!?? This was something we spoke about the first day I called and they specifically knew I was going to another dentist for my crown and he is a dentist that doesn't have an issue with it. BUT ALL OF A SUDDEN he wants to do my crown which is very expensive almost $1000 over my primary dentist. By far my worst experience ever from a medical professional. You would hope that people in this field care about your medical needs and at-least stay true to their word. Calling a patient 2 months later the day before an appointment to cancel and making sudden ultimatums is completely unethical and to be frank upsetting. Man, I feel a little better now. Is this why people do this? Hopefully I don't see you yelpers again. Take care