I was pleasantly surprised and thoroughly impressed. I haven't had a lot of faith in Dentist (in general) but Dr. Kullu changed my mine. My visits with Dentists in the past (as a child) consisted of being in pain and tooth extraction. This continued into adulthood with the exception of there being less extractions and more costly root canals that failed.. and later you find they added more to your bill.....(supposedly..your insurance didn't pay for that.. seem like you should have known that ahead time, right?). Sorry, I digress.
I used google to try to find a Dental office close to me. The Dentist I went to in Snellville informed me that I needed a tooth extraction. I asked him why he couldn't do it since he was recommending that I get implants and extracting the other teeth in that area. He stated this was be a complex extraction and that is why he was referring me to an Oral Surgeon. My medical insurance only pays for oral surgery if you are in a car accident and for some reason I didn't believe a word he said. Something just didn't sit right in my heart. Therefore, my search started for another Dentist. I found this place was 10 minutes from where I lived and I called. I was always told that you never get a second chance to make a first impression and that is so true. My first impression was great thanks to the office manager that answered the phone (I can't remember her name..sorry). I explained the above to her from the Dentist and I felt like I was talking to a concern friend. She didn't mind me wanting a second opinion and tried to fit me in the same day (because I was in pain). She informed me how great the doctors were and her faith and trust in them was obvious over the phone. My appointment was the next morning. I believe it was Mia (sorry bad with names) that took me to the back explained I would be seeing Dr. Kullu. First note: They have doors you can shut....WOW.. I am a nervous patient and they can shut the doors to ease the outside noise. Second note: they took my blood pressure (haven't had that done at a dental office before). I thought they must have actually read my medical history. Sometimes Medical Doctors don't do that...(which is a patient safety issue within itself). when Dr. Kullu came in he asked if it was okay that they do more xrays because the xrays that were emailed by the other dentist was not as clear as he would like them. He also stated I won't charge you for these (AND HE DIDN'T). Dr. Kullu reviewed the xrays examined my whole mouth (he asked if he could first) but I was impressed that he was respectful enough to ask. After my examination, he stated it would be no problem for him to extract the tooth. I informed him I have dental anxiety and pain issues. He smiled. I informed him that the other dentist was going to do implants, partial etc. He asked me (Praise God- a Dentist that reads your medical history) what was my last hgb A1C. No Dentist has ever cared to ask how my diabetes is doing or explain that I have a dry mouth because of the hypertensive and other meds I was taking and how everything impacts my gum health. Thank you so much God for guiding me to Dr. Kullu. Anyway, after discussing other issues about my overall health, he informed me he would not recommend dental implants with my hgb A1C being 6.6. He gave me options of what I could do to take care of my current issue and stated that when my number dropped to at least 5.5 we could discuss. Meanwhile, I decided to go with the extractions on the upper level and a denture. He was available on Sunday when my pain was 10/10 and saw me on Monday even though he was not scheduled to work in the office that day. When I walked in the office on Monday morning, the front desk (again-can't remember name-will write them down from now on) person said "Hi Mrs. Scruggs. Dr. Kallu said you would be coming". He actually remembered to tell them. My primary care doc is good, but she doesn't have that great of a memory. I am thankful for a pleasant experience with a wonderful, concerning Dentist and a GREAT office staff that God allowed me to encounter. God bless you all and I am your patient always. I highly recommend this office for your dental needs! read more