I had a very good experience at Edwards Auto with Joe Buck, and the general manager…read more They went above and beyond to look for a car and I love it It has everything that I asked for in the price was still way below $300 a month. I seen the refuse but you have to realize when you buy a used car without warranty that's what you get if you want a good worry free car you have to buy a new one and I bought a lot of new ones and I'm very happy with the used one that I got there. Customer service was great from the sales person to the general manager, and I cannot leave out the gentleman with the three German shepherds. I just hope I live long enough I am 68 of age where if I have to have a another car, I would go back to back there!!!!!

What a bunch of bs…read more Big writing on the walls literally explaining that you're an idiot if you buy a vehicle from these guys. Literally. Like they're proud that they don't do shit. Huge letters."We know nothing about these vehicles. You are buying it without a warranty..." and that's because we are representatives of lazy,entitled family values. Spent almost $9000 on a truck that they offered me $4000 in trade value two months later. It has unforseen electrical issues and has already needed new bearings and suspension. Trash. Rich white trash. Just saying. Iykyk.

We drove 100 miles after extensive questions & conversations with salesman intending to buy a…read moreLincoln Navigator. We arrived and the car was already running thinking they were ready for us to test drive. I opened the drivers door and the power running board didn't work. Sales said it was"frozen" whatever that meant. No offer to fix it before purchase. Following the test drive I shut off the car and the salesman came out to move it and it would not start. The owner and another man came running (literally) with a battery charger and confessed that they had to jump it that morning! It would not start even after a charge. They had this lot 6 months and never checked the battery (it was the original 2019 battery that came in the car new. They didn't fix the running board or tell me prior it did not work. The salesman said he himself drove it 1000 miles last summer. This car would have left me stranded on the 100 mile drive back home!

We bought our new car here after a total loss, and will be lifetime customers after the experience…read morewe had here. We worked with Shawn, who went above and beyond to find the vehicle that fit our family's needs and price range. It was so past my scope of what I dared to hope for in a car buying experience; Shawn genuinely cared about what our family needed and offered us a loaner for as long as necessary, and kept us updated on vehicles that came in that could fit our needs. We ended up with an economical vehicle in our family, and the next time we need one we know where we are going. I never imagined a car buying experience could be so easy... especially while recovering from an accident. We are sticking with the "little guys" - what a HUGE difference and amazing experience

Think Twice Before Buying Here…read more I trusted New Horizons Auto Center based on their image. That was a mistake. After my experience and research, it's clear this dealership is building its reputation on unsafe, defective vehicles and zero accountability. I recently purchased a Toyota Tacoma here during the weekend. Right after buying it, I noticed something felt wrong. Two days later, I took the truck to an official Toyota inspection, and they told me the vehicle was extremely unsafe to drive -- for me, my family, and for others on the road. The repair costs were estimated to be higher than the entire value of the truck due to serious structural issues that had clearly been hidden. When I returned to the dealership seeking a solution -- whether a partial refund, a fair exchange, or any support -- their only answer was: "Find a lawyer." No help. No responsibility. No concern for my safety or that of others. The Real Problems You Should Know: They hide information about major vehicle problems. They sell cars without proper inspections or regard for safety. They protect themselves under an "As-Is No Warranty" agreement. They have no post-sale support -- once you sign, you're alone. Multiple reviews mention Vehicle Quality Concerns, Lack of Transparency, and even Questionable Review Practices. I've bought cars before at other dealerships, and the difference is huge -- other places actually help you when something serious comes up. New Horizons Auto Center doesn't. If you value your money, your time, and your family's safety, avoid this place. It is thousands of times safer to buy from a private seller than from a dealership that refuses to stand behind what they sell. A dealership's real reputation is not built by five-star fake reviews but by how they handle real problems. Here, they fail. If management cares about their name, they should start by protecting their customers, not abandoning them. Please read the negative reviews carefully -- they all tell the same real story. Photo 1 in review by andres lopez Photo 2 in review by andres lopez

Very helpful, friendly reliable car dealership who will check all of your boxes. Give them a chance…read moreand let them take you to a new horizon. 5 out of 5!

Great experience at this Honda dealership. I had been messaging with Jay Murphy and told him I…read morewould be out of town for a week and I'd stop by when I returned. We met today and he was knowledgeable, friendly, and patient. They were willing to work with me to reach my desired price and it was an overall good experience. Love my new Honda HRV! I purchased my previous HRV from here after going to Superior Honda. The folks at Superior weren't friendly and unwilling to work with me so I chose Honda Bellevue. Both experiences have been great.

If you've ever wanted to experience the absolute pinnacle of automotive incompetence, I highly…read morerecommend paying a visit to the service department at Honda Cars of Bellevue. Seriously -- it's a masterclass in how to get absolutely nothing done while confidently having no idea what's going on. I purchased my car here in April. Fast forward to May 24th -- blew a tire. No big deal, right? I had the foresight to purchase a tire and wheel warranty when I bought the car. You'd think that would make this an easy process. Oh, you sweet, naïve soul. Enter Dustin and Rick, the service manager -- and I use manager loosely, because managing anything seems wildly outside his skillset. These two couldn't find my warranty anywhere. Poof. Vanished. Like a magician's trick, except instead of applause, all you get is delays and migraines. Then, in a moment of pure, unfiltered genius, Rick tells me there's a $150 deductible and that the warranty doesn't cover cosmetic wheel damage. Only problem? He was quoting a warranty this dealership hasn't sold in over three years. Three. Years. And who had to enlighten him? Me -- after calling my salesperson and getting the real information. Because apparently, the service manager has no idea what products his own dealership sells. You truly can't make this up. And here's where it gets downright insulting. 11 days later, I still don't have my car back. Eleven. Days. Over a tire. I've watched entire homes get built faster than these clowns can fix a wheel. Their mysterious, elusive "wheel guy" comes once a week, and somehow didn't get to my car last week. Now we're into this week, and no one can confirm if the mythical wheel guy is even gracing the dealership with his presence today. Eleven days. For a tire. I cannot stress enough how wildly unacceptable and embarrassing this is for a professional dealership. Honestly, I'd have a better shot handing my keys to a 22-year-old meth head at Jiffy Lube. At least he'd have the decency to wreck it quickly instead of stringing me along for a week and a half. The fact that a service manager has no idea what his dealership sells, can't coordinate a basic tire repair, and thinks it's fine to leave a customer without their vehicle for 11 days over a flat is beyond belief. This isn't a joke. It's not exaggerated. It's just Honda Cars of Bellevue being tragically, spectacularly bad at what they do. If you like wasting your time, being lied to, and dealing with a service department that would lose a race to a snail with a limp, this is your place. Otherwise -- stay far, far away. Update: I just found out the wheel guy won't be coming in today... because of the weather. Now, before you picture some catastrophic, end-of-days scenario, let me clarify -- it's 60° and drizzling. I had to actually step outside to make sure I wasn't missing a biblical flood, an alien invasion, or a solid 30 inches of snow. Nope. Just a little drizzle and the kind of mild weather that even house cats would be fine in. And yet somehow, that's enough to derail this already tragic operation. 12 days and counting... over a tire...

Great team, smooth and easy process, and a great selection of vehicles! Highly recommend working…read morewith them--be sure to ask for Quentin!

I purchased a 2017 Nissan Maxima from here and before my down payment of $5,000, the car was over…read more$25,000! I needed a car really bad and I have horrible credit and nowhere else would approve me. My car payments are $352 every two weeks!! I checked how much this car is worth on KBB and I am definitely getting ripped off! The car is only worth around $11,000-$12,000! I will be returning the car when my credit gets better! I am just wasting my money on this vehicle. And the people at the finance company are RUDE as hell!! I deal with a chick named Tiffany from GEM Financial and I ended up blocking her number because she was such a bitch! I would never recommend this place to anyone!

Seemed like a very genuine knowledgeable guy (marty). At first. It's funny they say each vehicle is…read morehand picked of good quality cars, yet when I told them of the issue I am going through they were clueless, or rather played it off well. There is a lot of "oh that's not what I said" as far as even telling me my first payment he was off three weeks. Then I told him of the issue for the second time since it has only been two weeks. He told me if there is any issue to come see him so he can have his mechanic check it out. Went to have it checked what do you know "oh I didn't say today". He clearly said today. Then, the issue with the windshield he said he would replace asap, or having somewhere he could have my stereo swapped the next day. I get it is a buy here pay here. Don't say what you don't mean. They always say you will only find bad reviews no one will take the time to do a good review. In this case, that's correct. If I can help someone else in their decision if they are debating I have paid it forward. If you have met him he is very vocal of being religious, to get on his level I will describe him as a wolf in sheep's clothing.

From the owner: Used Auto Sales & Financingread more

I was referred to by a friend, the trucks are reliable had mine 6 years now I couldn't find any…read moreother lot around that had what I needed in my price range in Good shape as their trucks! Good customer service as well

I should have laid more attention to the 1st and only review about this place. I purchased the…read moretruck trusted this dealer after the review seen on FB Market Place. i get the truck home from a 3 hrs drive 200 mikes all seems fine. At 690 miles check engine lights up and three engine codes suddenly show up and tge chevy front end "death wobble" Truck had s reported 139,000 miles. Contacted dealer and said "sorry this happened to you but my hands are tied." Showed dealer $4500 est for transmission repairs and have not even had chance to find out why cat code is also showing up suddenly on ecm. Stay away!