Would never recommend this location. I called March 10, 2025 around 2:13pm to ask about warranty…read morefor a part and the White guy who answered the phone had a comprehension problem and ignored my simple question TWICE and called me a "n*gger" before hanging up the phone!!! So I called back after 10 mins hoping someone else would answer so I can ask to speak to a manager and he answers so I say "oh its you, im good" and hang up.....so he starts playing on my phone calling back repeatedly back to back after I answer and he say nothing, so I call back and he sarcastically say "how can I help you, I have your location and phone number" So I pulled up and filmed him to let him know I will be reporting him to the higher ups and posting him online for being racist and harassing me through the telephone and abusing his power as an employee at advance auto...he proceeds to call the police and told them I wont leave the store and that im "harassing him" when I have it all on video of me telling him im leaving and I yelled so the police could here im leaving and that he only called them because im exposing him harassing me. This is narcissistic behavior and he should be fired!!!!!!

My mom needed new windshield wipers and windshield fluid in her truck. She is handicapped and a…read moresenior. We went to Advanced Auto parts and Cole, Ashley and Brandon were super awesome!!! They helped put on the wiper blades and filled up her wiper fluid. The best customer service in Lakeland!!!!

MJ KNOWS BATTERIES !!!! Came in w a bad battery …read more MJ cheerfully and efficiently checked the warranty status ( out of date ) and then helped me select a new one ! She installed my new 4 year battery in a quick 10 minutes and I was on my way. !!! I am Very Satisfied. !!!!!!

Went to this location by mistake with a dead battery, even though it wasn't their battery the…read moremanager helped me jump the car off so we could go to a competitor's store were the battery was actually purchased and under warranty. He provided excellent customer service even though we didn't buy anything from his store, will definitely be going back in the future for any automotive needs.

You cannot do better anywhere. Go to this business. They will leave you totally impressed…read more Can't say enough good things about Christian Brothers. It is a pleasure to do business with them. My van needed a lot of work. I was concerned about where I might get honest work. I got a trusted recommendation to CBA. I was completely blown away with them at ALL stages. From the first phone call to my final satisfaction with the work, everything CBA did was friendly, quickly scheduled, transparent, and fair. Their customer service communications set a standard not for automotive, but for ANY service organization. i will be a lifelong customer.

good customer service from Nick. I called to get information on my car and he was very professional…read moreand helpful.

I got up the other morning to find my car battery was dead. After jump starting it, I made a trip…read moredown to the Advance Auto Parts store in Mulberry. A gentlemen named Burt assisted me with testing/trouble shooting the issue. He determined the battery needed replacing. He assisted me in choosing the correct battery to fill my needs as well as installing it. All the while he very professional and polite and explaining the more nuanced points of the battery, such as, voltage, cold cranking amps and so forth. This wasn't my first interaction with Burt and both times I've left that store more knowledgeable than when I came in. Do yourself a favor and stop by and ask for Burt if you're in need of automotive assistance Dennis.

My car died yesterday morning so after getting a jump, I went to Advance Auto Parts in Mulberry…read moreyesterday. The gentleman (Tom) who came to test my battery, looked at it and said "I think this is one of our batteries, come inside." So I did. He not only recognized the battery was an AAP part, he looked me up in the system. And what do you know? Still 19 months left on warranty!!! He could've just as easily ripped me off for $200+. He was HONEST, UPFRONT, and did me a huge solid favor. I cant say "thank you" enough. And right around the holidays!!

I went to the Auto Zone in Mulberry, FL yesterday 6/30/2025, and the customer service was horrible…read more The manager Wayne was obnoxious, extremely disrespectful and arrogant. He must be the owner, at least that's the way he displayed himself. There was a young female with a short crew cut, she was disrespectful but not loud and obnoxious. I went across the street to Advanced Auto, and received great customer service.

Car battery had died and I could not start the car. Mr Steve, El and others from this store went…read moreout of their way to help me in jump starting my car and also reconnecting and securing the alternator wires. This helped to start my car and drive all the way to my home in Brandon. Thank you all, you guys are great and God bless you.

They installed an overhead MB Quart speaker bar in my 21 Jeep Rubicon as well as a Wolf box…read morerearview mirror with rear camera and Morimoto rear taillights. They were very thorough and followed up with something else that needed to be done with my speakers.

Good people, friendly and professional. That do GREAT WORK. From Tint to Wheels ..hoping to see…read morethem again with my next project.

Excellent experience! Mike was fantastic to deal with, went above and beyond making everything just…read moreas I wanted...super honest! Definitely go see him if you are in the market for a golf cart, you won't be disappointed!

Excellent service by a company who knows what they are doing and talking about. Thank you Mike!read more