Ambiance is nice, service is great and the food is very good. Nice place…read moreThey have hundreds of bourbon brands and they make there own beer. They have charcuterie boards of all kinds you can mix and match Fun place to drink and dine!

Went to Hardware in North Aurora and came away with mixed feelings…read more The good: ambiance is great and the drinks were on point. Had the Marilyn saison and a solid dark beer. Bar program is strong. The short rib pot pie was a straight up winner. Rich, comforting, and not trying to be anything other than good food done right. The bone marrow lost me. Cooked well, but buried under too many microgreens and then oddly topped with tortilla chip strips. No smokiness either. It felt more confused than cohesive. Where it really started to miss was the overall approach. A lot of "the chef intends this..." type explanations. It ends up feeling like the food insists upon itself instead of just letting you enjoy it. That's the bigger issue. This place exists in a space where I don't think most people want to meet it. Not casual enough to relax, not refined enough to justify the performance. Bottom line: good drinks, great pot pie, but the experience tries a little too hard.

Let me preface this by addressing everyone looking to pay pennies on the dollar...I…read moreunderstand...gotta eat. This review was overdue. Nonetheless, the reason I save Ace coupons and drive around the corner instead of to a big box store, is on account of them catering to my response time issues. It's also why I can specifically shop here after work. Simply put, when I walk into this Ace and need something hardware specific (often put together for me) they get me done quickly!' That type of business is fading and being 45, I'd appreciate service levels like this persisting. Mgmt please give a shout to Max for helping tonight in good spirit.

I was driving through town using my phone to navigate when my battery gave up the ghost. They had…read morejust sold the last iPhone cable so the clerk GAVE ME HERS. Brand new. Seriously. She refused to take no for an answer and wouldn't take money for it either as it had already been purchased. I hope life is kind to that sweet girl because she deserves all the good things.

They have what I need when I need it. They also have hoodies and groceries and anything else I can…read morethink of. For some reason I can't put my finger on, I like them better than then the other big box stores.

Ordered kitchen cabinets that were promised 3 days ago When ever I call for an update I get a run…read morearound Cabinets are coming from Plano and that's about all the information I'm given

I recently stopped by here for an emergency Home Project. I also had a gift card and this was the…read moreclosest location from my house. This place was absolutely huge and there's staff that actually wants to help me out. I found exactly what I was looking for and some of the stuff that I was looking for like wood screws and a fence mender were on sale for a good price. The restrooms were a bit strange because none of the bathroom stalls closed you have to pick up the door to lock it. plenty of parking in the parking lot and there's easy access to the street as plenty of parking in the parking lot and there's easy access to Weber Road as well. Aisles are clean and well organized. It's always quick to check out as well upon leaving the store.

had a bad experience with a microwave install where tech could not only not install it but also…read moreruined cabinets in process of trying to, called into Bolingbrook store where we purchased and spoke to assistant store manager mark where he gave us guidance on our options to remedy the problem, he was prompt and very respectful, and also went above and beyond to make sure everything was resolved. Definitely appreciate having such wonderful managers and employees at our local Lowes.

I just called Ace to confirm that they repair snow blowers and I was told that they do not!!! They…read moreshouldn't say they do, when they don't!!! Glad I called, going there would have been a wasted trip.

Purchased a snow blower, when I brought it home noticed the funnel was cracked. Contacted the store…read moreimmediately spoke to one of the managers. He was great and said no problem they would swap it out and to continue to use it, plus the entire store knew it was broken, they shouldn't have sold it he said. When I contacted the store to follow a different manager said that was not the store policy and they would not exchange it even though that is what the previous manager promised he would do, not honor what was said! Additionally this manager was dismissive, and rude. I will never shop there again, terrible customer service. Find another hardware store and run far away from this one.. Their management is atrocious.

Love this store! Everything is clean and tidy and the associates are so helpful and friendly.read more

Yesterday Saturday November 15th I stopped by Menards in Montgomery il, before I leave the store I…read morefeel like going to the bathroom, no biggie, leave the shopping cart and went to the bathroom, while I was peeing two urinals down I noticed a guy watching his phone and masturbating I cut it short and walked out, talked to couple of employees about but they just ignored me, Some times kids go by themselves, be careful with the kids.

I'm beyond disappointed with the disgraceful level of service I've received from Home Depot,…read morespecifically from their delivery team and escalation team members Josh and Jen. I ordered a stove, and while the installers delivered it, they failed to properly level the grates -- making the stove completely unusable. I can't place a single pot or pan on it without it tipping. I called immediately to have this corrected and was scheduled for follow-up service not once, but twice -- and both times were no-shows with zero communication. Today, after yet another call, I was told the visits were cancelled because the installers "aren't service techs" and "aren't responsible" for making sure the appliance actually works. This level of disregard for a paying customer is appalling. I am shocked by how little accountability or concern Home Depot has shown. If this is the standard of service, I will never purchase a major appliance from them again and would strongly advise others to look elsewhere.

This location is clean, well stocked & has plenty of employees that can assist you with finding…read morewhat you need. The pro desk is very good at what they do as well.

I drove over here and happened to arrive 5 minutes before they closed. Guy literally tried not to…read morelet me in and refused to help as he was yelling at everyone that worked there to lock the doors and turn off the lights. What happened to the small helpful hardware store. Just going to Home Depot You would think they'd love to get one more sale at their premium prices!

Always greeted when we come in. Staff always ask what they can help us with…read more They sell key fobs and program them. Recently ordered a key fob.. cheaper then the dealer... Joe did the setup. 5 minutes later key fob failed. He was on the phone with the manufacturer right away! New one to be sent out. But Joe calls me 5 minutes later and says another one was located!!! Joe programmed the new one and made sure it was working. Even found out the first one was defective from the manufacturer. His professionalism and customer service is very much appreciated!

I stopped in today looking for some items for a couple projects from mostly their garden center…read more The staff I encountered in the garden center were all helpful and friendly. They even entertained my son while he's in what I call his Politician Phase (as he walks through places he waves and says hi to everyone) and kept saying hi back to him. Which is bonus points because I know it can get annoying as he even does it to me throughout the day and we live in the same house. Big shoutout to one employee. I believe her name was Karen. She helped me repair my flip flop that had broken. She was in a good humor about it, did not seem at all put out, and even checked on how it was holding up while I shopped. I needed 2 things from inside the store- spray paint and a screen for a window. The paint was a quick grab as I'm familiar with that area but my previous dealings have always been positive with the paint folks (i wish I could remember the name of the very patient woman a couple years ago who helped me get a project off the ground- she was awesome). On the other hand I had no clue where screens are but logic told me they'd be in the windows and doors section. I wandered over and stood in front of the design area for this section looking at the signs on the aisles. None I could see said "screens". The older guy wearing the apron in this area seemed to hyper focus on whatever he was reading once I stopped. I eventually found something that would work for what I needed after a bit of wandering (even passing other customers in this section) but curiosity got the best of me. I walked past the older guy. Silence. Went back the other way. Nothing. As I stood at the end of the aisle wondering if what I really wanted was just under my nose the screen I was holding slid out on its track and banged onto the floor. He flinched but didn't even look up which was equal parts irritating and a relief as I was beginning to worry about his welfare. I wandered back towards garden, got yelled at by a door that I needed to stay away from as it is restricted (what's in there?!? Narnia??), and was rung out by the Flip Flop Fixing Angel, Karen.

Booked a truck through Home Depot that was fulfilled by Penske, and the experience was extremely…read moremisleading. The Home Depot site clearly states "unlimited mileage on ALL vehicles," which is not true for Penske rentals. There is no clear distinction during booking, and I was charged per mile after the fact. On top of that, Penske promotes a 15% discount code that is accepted during checkout but later denied, claiming it only applies to one-way rentals. This restriction is not clearly disclosed. I attempted to resolve this directly with both companies. Home Depot redirected me to Penske, Penske redirected me back to Home Depot, and a Penske supervisor even hung up on me during the call. After escalating to Home Depot corporate, I received a generic response with no resolution. This is not just poor communication -- it's misleading at the point of purchase