My son was given a non stuffed Gudetama as a present. Went to location in Menlo Park mall to get it stuffed. Marie was very helpful and knowledgeable. My son picked a heart and did the heart ceremony. And picked a voice Very fun and enjoyable experience read more

Build-A-Bear Workshop - Gudetamq - Toy Stores Near Me - Edison, New Jersey

I always loved coming here. The selection of what to choose from has always been great. My daughter is a big fan of the place, which brings us in. The service though wasn't good when we came in. I tried to do soemthing, and the employee had an attitude about it. The prices are high, so expect that. But the service could be better than it was. read more

Build a Bear has made it through the years and now I can see how they co to use their mass appeal. My daughter collected a few gift cards over the years and I finally found a location near me at the Menlo Park Mall. The positive is the wide range of stuffed animals and the absolute hands on experience and child friendly staff. The negative as you would expect is the price tag. There are multiple options like a sound button for $8 and a "heart beat" for same price. I would say skip them both. You can barely hear the sound or the heart beat. The scent also was a waste of money. However the outfit is a big hit. Both of my girls instantly fell in love with "Valentina" and two months later are still in love. We even had to bring the younger one to get a BAB of her own. This place is doing very well and usually has a wait so be prepared to entertain you little ones before you get in. read more

Build-A-Bear Workshop - Sample - Toy Stores Near Me - Edison, New Jersey

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I took my son for the birthday special where we pay their age. Lucky only $1 for the bear which was great. The birthday special only gives you ONE option bear to choose from. Defeats the purpose in my eyes. The lady helping us was MISERABLE and did everything so fast without us present. She put in a bday song and heart inside before stuffing before we even got to the stuffing department. She sewed up and gave us the bear like she was over it. It seemed very distasteful and unfair. We weren't even offered a bday hat or sticker, I had to ask myself if they had any for my son. Luckily my son won't remember the unpleasantness but I definitely won't be taking him back here. (It used to be so genuine and fun years back when they had the kids rub the heart on their head and over their heart and give it a hug and kiss before stuffing it.) read more

I love this place. I came here with my son after his doctors appointment and because he is doing great in school. It's by the Norstrom wing and across from the Disney Store which btw is great planning right there lol We walked in and greated by a friendly employee there and told me what we would have to do. Pick out a bear, get it stuffed with fluff, dress it up with accessories and print out a birth certificate. I loved that my son was able to interact and make decisions for himself, which bear to choose, even helping stuff the bear with fluff, choosing an outfit, dressing his bear and choosing a name. We were there for about 45 minutes. We got his bear a suit which was about $13.00, the bear was $16.00 And with tax it came up to $31.00 and some change.. I know it's expensive, but very priceless to see my son have a wonderful time, and the quality and fluffiness is worth it too!!! read more

I went there yesterday with my boys. I was very disappointed that 98% of the bears were girly. There's barely nothing geared towards boys. My one son picked the Baby Yoda. Every other bear that could be for boys was used as the advertised bears in the windows. They would not allow you to have those. I had to order my other boys their bears online. It defeats the entire purpose of going into the store for the whole build a bear experience. My two other boys were very disappointed leaving that store. read more

Tried to upsell us like crazy. Felt unnatural. Manager was trying to get us to buy these $7 hearts for the bears. Absolutely ridiculous. Buildabear used to be authentic in the early 2000s. They made their own bears in house so they didn't have to charge disgusting prices for subpar quality bears. Beyond disappointed in Buildabear. This Edison, NJ location was a complete miss. read more

I took my daughter here for a birthday party. The hostess was friendly and very helpful with assisting the kids, however I would not recommend hosting a birthday party here. There were about 15 kids at the party with parents which made the small space very cramped and uncomfortable. The word games the host attempted to play with the kids was too advanced for our pre-schoolers which bored them. When it came time to make the bears and the kids had a chance to standup and play in the store, the party got better. read more

Build-A-Bear Workshop - Toy Stores Near Me - Edison, New Jersey

Bought my daughter a special treat during our daddy/daughter day. She picked out the most colorful bear there, which is just like her. She had fun in the store and didn't want to leave. Place is good, however, can get pricey if you start adding accessories. A basic bear was $20 before any clothing. They only use hard copies of coupons, no internet codes, so print them out before you go. read more

Build-A-Bear Workshop - My daughters new friend - Toy Stores Near Me - Edison, New Jersey

I really liked the staff at this location. They were funny and very friendly... neither of those things will change the fact that I feel this place is a little too pricey. read more

Such a nice people.. they know how to treat people.. they love kids they are very patients with the kids.. Thanks to treat nice all the kids... read more

Wish I could give a 0. THEY HAVE NO BOXES and don't tell you until you're in the hole $40 for a dumb bear. Apparently they haven't learned not to have promotions they can't accommodate because this was all blamed on the people coming in with coupons ...that they gave when THEY COULDN'T ACCOMMODATE THEIR OWN PROMOTION. Now I have a birthday present for a child that's literally spilling out of the bag because they're too incompetent to order enough boxes. Absolutely ridiculous this store needs to CLOSE DOWN. read more

My experience at Build-A-Bear was absolutely wonderful. I purchased three bears, all containing personalized recordings from deceased loved ones and heartbeats. Amanda and Christian were fantastic by ensuring the bears came out perfect. Amanda went above and beyond with the recording process and deserves to be recognized for her patience, kindness, and overall professionalism. I would definitely recommend this location! read more

I visited this place with my daughter, and my experience was horrible. My daughter had to go to the restroom and one of the employees said ask the manager because we have a bathroom in the back. And when I go ask the manager she says "oh sorry we don't have a bathroom." She was so rude. Then my daughter picks out a sound that was $7. When I go up to pay for the sound, she gives me a disgusting attitude. I will never visit this place again. I'd rather go to a different mall then this one. read more