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    Build-A-Bear Workshop

    5.0 (1 review)
    Open 10:00 am - 9:00 pm

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    8 years ago

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    Once Upon A Child

    Once Upon A Child

    3.6
    (7 reviews)
    2.0 mi

    I am so disappointed in the owners of this establishment. I'd love to hear back from them…read more My daughter is 31. I was a single mom and when she was growing up, this store opened. I was thrilled to find a place for a single mom on a limited budget to shop for clothes and toys that were affordable...usually less than half the original sticker price. I was able to provide clothes and toys for many years thanks to your business. Fast forward to March 2025. I now have 3 granddaughters. We watch them every other weekend. My spouse and I are both disabled and back on a limited budget, which I never thought I'd be at the age of 50 after working in the corporate world for 20 years. I thought - hey...we just moved back to this side of town, I can shop for the girls at Once Upon a Child! NOPE. Won't do it now OR EVER!!! Imagine my surprise when I went to the size 12 section for girls and found an adorable white tank top with some brown and tan butterflies on it --- something I would expect to pay a couple dollars for at a SECOND HAND SHOP. NOPE - $6.00. I thought maybe it was a mistake so I looked at the very next white tank top that was plain white...with the top of the front with frilly material. $4.00. WHAT?!?!?!?!?!?!? I worked in negotiations...maybe these are opening prices....maybe? I went up to the counter and asked if the prices were negotiable. I was told, only if there is obvious damage. Well, no damage to those shirts...other than Once Upon a Child wanting to rip off customers. I am extremely disappointed in what this business has become. Maybe it's because the location borders on Sylvania/Toledo that as a business you think it is okay to charge these prices? Maybe it's because your business model has changed and instead of trying to serve a population that lives paycheck to paycheck you are now more interested in profit? Let's just say that I will take my business elsewhere, probably to the actual stores that sell those items brand new for the price you are charging for used...or even less. Honestly....you should be disappointed.

    I live out of town and I went here a couple of Sundays ago. Everyone here was really nice. The…read moreworkers go beyond and above for their customers. When i go visit i will go back to this store because of the human kindness that was displayed at this store. As a veteran those things are needed in the universe!

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    At Once Upon a Child Sylvania
    At Once Upon a Child Sylvania
    Storefront for Once Upon a Child Sylvania
    Storefront for Once Upon a Child Sylvania
    Front Counter at Once Upon a Child Sylvania

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    Front Counter at Once Upon a Child Sylvania

    Build-A-Bear Workshop - toys - Updated June 2026

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