I have worked with South Valley Internet as one their partners and suppliers for over a year now…read moreprofessionally, and I am impressed by the level of personal care and service that they strive to give their customers and suppliers alike. I have worked with, and gotten to know, the owners of SVI over this past year very well as they worked to expand their network and provide faster speeds to their customers, and their focus always is on providing their customers with the best experience and best customer service which I admire. Even though as a sales rep who covers a lot of territory, I have worked closely with the team at SVI, and have been in their offices, and have seen how their entire staff is very friendly and responsive. I have also heard their staff answer customer service calls and their customer care is empathetic and professional. I do Yelp reviews mostly on restaurants. I have been a Yelp reviewer for many years now. When I am passionate about someplace I have been...good or bad...I want to share my experience. I come onto Yelp to look for recommendations myself, and feel I should do the same. In my experience, most people that complain (most...not all) might have had one bad meal, or looking for something to be comped if they complain, come onto Yelp and give a bad review hoping to get something for free. RARELY do you see happy customers come onto Yelp to take the time to share positive experiences, so yes...most technology companies will get the complainers coming onto Yelp to...complain. When was the last time YOU came onto Yelp to just talk about how good your TV or internet service was? So lets be real...most of the "other than 5 star" reviews here are mostly likely disgruntled customers who are looking for something free or had one bad experience. I personally would much rather give my business to a local business that cares about it's clients, than another big-box cable company where I am just another number. I am very particular about who I recommend, but I believe South Valley Internet is focused on providing the best customer experience, and the fastest internet speed for its customers, and is determined to provide the best customer satisfaction and loyal customers as possible. I highly recommend South Valley Internet.

The pods they recommended are great for speed and to get good internet into a room in my house that…read morecould never get it for whatver reason. I'm still happy with their fix !

I've been using Ridge Wireless for many years and am consistently satisfied with speed and…read morereliability. Living in a rural area where cable is not an option is frustrating, but Mike has helped us with internet service that has exceeded every other company we tried over our 25+ years in this location. When service goes down he is very quick to respond. A five star rating is a no brainer here.

We live in the Los Gatos Mountains and used to have extremely spotty internet. Mike from Ridge…read moreWireless came out and set up antennas on our houses and barn as well as setting up mesh routers. Internet is now fast and reliable and is available everywhere on our property. He is a pleasure to work with and is always available if we have questions or issues. We highly recommend Mike and Ridge Wireless.

Finally getting fed up with Comcast, I made the switch to Willoweb, a local internet service…read moreprovider. The communication between Ashley and myself was nothing short of professional. She answered all my questions and ensured there would be a smooth transition of ISPs. Leslie installed my router. He was professional and courteous. The install was quick and before I knew it I was experiencing faster internet. For someone who enjoys multitasking (playing video games and watch Netflix) - this was important. I appreciate that they allowed me the option to pay my invoice annually. They also schedule maintenance at off hours as to not disrupt peoples day. I have been with Willoweb since January of 2025 and am wishing I had made the switch earlier.

Willow Webb has been an amazing service for me and my wife at the Sunsweet Apartments. Ashleigh and…read moreher team have been very responsive if there has been any issues and great customer service I recommend if you're in the area and have access to Willoweb that you utilize the service.

Despite a disappointing experience trying to get onboarded and try this service out, have to say…read morethe internet speed, uptime, and customer service is about as good as it gets out here in the country. If you're looking for the best ISP for rural broadband, this is it.

Real internet service in rural Santa Clara county! After years of poor DSL service, or no service…read morewe can now stream on 3 devices at once with no lag. Getting it set up was a long time coming, but it was worth the wait. Keep emailing them and don't give up on your end to get someone out to your place. We've had it for 6 months now with no down time and super fast connection.

I called at 6:45 pm on 3/18/26 about a phone I ordered. I asked the guy that answered if it had…read moreshown up because I had it sent to the store. He said no we don't do that here and then he said, but we're closing in 10 minutes. I asked him what that had to do with anything. Then I asked him his name and he asked me why I wanted to know his name. I'll tell you why because you suck on the phone and you have zero customer service skills and you should be nowhere near the phones, let alone answering them. finally he said his name was something like Vitale or Vitello or something like that

I wanted to reach out and tell Daniel thank you for all his help purchasing my new phone and…read morehelping me set it up. He made the process as painless as possible. Skip forward a couple days, and I made the mistake of shutting my phone off without knowing how to turn it back on. Dammit! Shame on me, stupid thing wouldn't come back on, so I took it back to the store and once again, Daniel was a great help! showed me the right sequence on how to turn it on, without laughing! Thanks again, Daniel. I appreciated your patience and help.

Tremendous service, patient explaining what I don't understand and fixing/ upgrading outdated…read moreequipment. Professional and courteous. Highly recommended.

Would not return call about problem encountered after installation. This is not good customer…read moreafter-sale service.

Manuel and Manuel did a great job with my custom TV mount above my fireplace. Super friendly, lots…read moreof communication through the process, and above all - the finished result is incredible!!! It did take a while to get the work done (just scheduling - as they seem very busy!) - else this would have easily been 5 stars. Thanks!

We had contacted Manuel to install our 55" TV and a smaller one at a short notice they were…read moreavailable in an hour, while we did not have any problems with their service our House(wall construction was not up to standards) itself was probably the worse TV install for the day and took few hours of their time for a simple install but he managed to make it work despite the hiccups. Professional and resourceful during a stressful challenge, I can't recommend them enough. Thank you again.

These guys are the BOM!…read more Did a great job isolating the issues with our A/V environment. Fast, reliable and professional!

Our phone system was malfunctioning constantly at our place. Aaron was superb at trouble shooting…read morethe source of the issue. He had us back and running in no time. Very efficient and reasonably priced service.