Technicians took the time to talk with me on the phone about my problem and told me that at the…read morecurrent time I should just monitor the situation with my water heater and if it changes or gets worse then contact them. They told me how to do a bit of maintenance and that what I was seeing was normal with the type of water heater I had. They did not try to up-sell or tell me that they had to come out to do the maintenance. I will definitely call them back and use them when I eventually need service or a new water heater. This is excellent customer service!

We know the company for a long time now and they are always fast, professional and ready to help!…read moreThey were installing many different things in our house, fixing whatever was not working and - most important - they were always available for emergency services! We truly appreciate their support and help and would definitely recommend their services!

Had a new Furnace and AC installed. Great service at a fair price. Extremely conscientious about…read morecleanliness, neatness of install and cleanup. Really cleaned up the poorly run gas lines and return ductwork. I can finally change my filter without fighting with it each time. Cannot recommend enough.

Very irresponsible owner. I needed 2 through the wall airconditioners replaced in my condo. He…read morecame out and took measurements on a Thursday and said he would get back to me with estimate numbers the next day. Never heard from him on Friday. Saturday he texted that he has the numbers for me. Again on Sunday he texted me to say he the numbers. I called him and he said he would get back to me. Still heard nothing from him. I texted him Monday morning and he said he was on his way to Home Depot and Menard to see what they had. So basically he lied to me on Saturday and SUnday because he never had any numbers for me. He finally got back to me on Tuesday with a random price of $1900 cash. I asked for a formal invoice and brand of air conditioners he had. Never provided that to me. He was supposed to come on Thursday between 11:00 and 3:00 to install them. Never heard from him. I texted him for a time update. Never responded. Close to 3:00 I texted him to cancel the appointment and was not going to work with him anymore. Then he responded and said he did not see my previous text but he could come out on Friday morning. I told him I was going to look for another HVAC company to work with.

Dave and his son did a small hallway project for us that including flooring, wall skimming, hanging…read morenew bi-fold doors and installing trim. Dave was Johnny-on-the-spot on time, did a great job and charged us a very reasonable price for his services. Couldn't be more thrilled with the work Dave and his son performed for us and we'll be calling on him again for future projects. Highly recommend.

I messaged Dave to give me a price for some electrical and plumbing work, which I needed done ASAP…read more He responded quick and gave me a rough estimate. We picked a time and date within two days. Dave was early to arrive, price ended up being lower than his estimate and the work was done great. He communicated what was being done and was very friendly. I will use again no doubt, and would refer to anyone who need work done.

Prompt, professional and thorough. Joe responded quickly to…read moremy call for help. While getting our home ready to sell we discovered we needed a new water heater and sewer line. Joe provided quotes and communicated well. Quality workmanship, great communication and a fair price. Highly recommended!

July 2026 We had exceptional service from Legacy from start…read moreto finish. Even during a heat wave we were able to get same day service without additional cost. Todd was our service technician and he was very polite and knowledgeable he explained everything he found and was able to complete the repair immediately at a reasonable cost. Very happy we will definitely continue to use them and will be having them do a furnace check once the seasons change.

This company bought out Brex Arlington who we used for years. Immediately after switching we felt…read morelike they tried to up sell us for all kinds of HVAC things. Overpriced in general.

So it is with Serendipity on Craig's List which most people do NOT use to finding services and just…read morego straight to Google that I had called Steve from Done-Rite Plumbing to fix a tenant roommate's damage to my toilet. He was very professional and was NOT hoping to spend $$$ because Plumbers especially like Roto Rooter for example off the bat would charge you over $500 for Plumbing repair once they come over to see what the plumbing issue is. I knew I did not need a new toilet and it was hoping it was just a broken wax ring and did not know the fill valve was worn too. I had gotten the fix this morning for less than $400. He even gave a free estimate. My only compromise is that I work a office job 8pm to 5pm job and don't like to call that I am late since I myself am on time for work and was hoping to schedule time to do that on a weekend like Sunday since I work Monday through Friday and they do not operate around weeknights. Other than that they are very reasonable on plumbing repair. Thanks Steve and your collogue son Shane this morning. I had saved your contact for any unexpected plumbing needs.

Avoid DONE-RITE Plumbing & Drain (Steve Daniels) at all costs…read more In April 2025, I hired Steve Daniels to install a new water heater. He gave me a price, I didn't haggle, and I paid the deposit upfront. From the start, he couldn't stop bragging about how he's "the best in America" -- annoying, but whatever. But here's where things went really bad: right near the end, Steve suddenly demanded $500 more on top of the original price, even though we had a clear agreement. He threatened that if I didn't pay, he wouldn't honor his promised one-year warranty or fix any issues. His exact words were: "If you don't pay -- lose my number." That's straight-up blackmail. When I refused, Steve blew up. He became aggressive, rude, and insulting, making my wife feel extremely uncomfortable in our own home. After he stormed out (with full payment already in his pocket), I noticed water pooling on the floor. I asked him to take a look -- he just turned his back and left. It gets worse: I inspected his work and found that one of the copper pipes was leaking. On top of that, the PVC pipe setup was a complete joke -- six random pieces and five elbows, just dry-fitted together with no glue. It honestly looked like he deliberately set it up to fail. Steve Daniels is not a professional by any stretch of the imagination. His work quality is poor, his attitude is awful, and he has zero sense of integrity or responsibility. Frankly, calling him a "person" feels too generous -- his behavior was disgusting, despicable, and absolutely unacceptable. Do yourself a favor and stay far away from this contractor.

Excellent job. Available immediately. Showed up early. Came in under the bid price and taught me…read moreeverything I needed to know. Polite. You can't do better.

After our septic alarm went off in the morning, we got it pumped, but were then informed that our…read moreseptic pump was not working. Dave from D & K was out within minutes to fix it. He was kind, efficient and overall helpful. I highly recommend Dave and D & K !

After more than a handful of plumbers and so-called plumbers checked on mom's recent plumbing…read moreissues, Ernie Peterson Plumbing was the right choice. Prompt, professional, thorough and no upselling. And if mom's happy, then we're all happy! Thanks Ernie Peterson Plumbing (and Jim)!

The owners are really great guys! I would use this company for my house and business needs. Some…read morepeople may say they charge more but they don't. When you go with a company such as American Vintage home, which doesn't employ one English speaking plumber, you will pay more since they take three times as long to figure out and complete the job. Both Andrew and Ron know their shit!