Antonio Roth serviced our home yesterday and I so appreciated his communication about his arrival and his follow up about the service he performed. His attention to care and detail is fantastic. Here's the note he sent me: "I treated heavy around your property today as usual! I also relocked your gate for you and moved any balls that I needed to so no spray got on them." Thanks, Antonio! read more

Anessa H. did a great job today! She was thorough but got the job done quickly. She answered all my questions just like the other technicians and made me feel at ease. I had ant activity in the bathroom and she gave us a solution. I love Bulwark for keeping the critters away. You get what you pay for. read more

Bulwark Exterminating - Partial treatment ticket they give you after service. - Pest Control Near Me - San Antonio, Texas

Serviced by- Jose Santiago Jr He so kind, thorough, fast, and knowledgeable. I really felt like he cared and went the extra mile to make sure all of my concerns were heard and taken care of, thank you Jose! read more

They did a great job and I'm looking forward to seeing them again in the next service.

Daniel Garcia III is always great when he comes and addresses the things we need looked at. very professional.

The technician was very sweet and was helpful with a spider problem we had in the back yard. She sprayed around the entire house and came inside to spray. She was knowledgeable about the type of spray needed to get rid of our pests. She also have our dog a treat. Wonderful company. read more

Jessie R. was very thorough, we had been having a problem with scorpions and wasps, he treated all the way around the house. He was very professional while being personable. We are very happy with him and the service he provided. read more

Bulwark Exterminating has been our trusted pest control company for nearly 10 years, and we continue to have a great experience with their service. Today's service was completed by Daniel Garcia III, who addressed all of our concerns efficiently and professionally. We truly appreciate the consistent quality and excellent customer service over the years. Highly recommend! read more

The service has always been great my technician for today was Renzo and he always go above and beyond. He is very detailed to my front and back lawn and picking out pest troubles and correcting the weed problems. I've also had Cassie before as my technician she as well is a great technician and is always thorough with her work. Great service as always. The price is not bad considering you don't have to go outside and deal with wasp or pulling the weeds. read more

Bulwark Exterminating - The technician pictures sent to me - Pest Control Near Me - San Antonio, Texas

I would like to say there's two people working here who actually know how to do their job and so this review doesn't all my to them (Antonio & Joseph). First annoying thing, they came out very attentive at first and then the communication slowly fades. Be careful which people come out to spray because some don't care AT ALL and are obviously there for an easy pack check. Dont let the good reviews fool you.. they swindle you into that after your first service. I deleted my good review and I'm coming back with an honest one after several months of their services. First problem- as per their POLICY they are supposed to text/ call you when they're on their way to your house so you can secure dogs/ unlock gates and obviously make sure you're home.. I think after 5 months of use I got about 3 calls/ texts the whole time. Called and complained about it more the a handful of times and still have the same issue over and over. Secondly everything is an extra add on.. you want to spray for a certain bug? They're going to charge you a "general pest" fee and then another $60 fee on top of whatever pest you want.. then what am I ever paying for if everything else is extra?! Horrible policy, they love to take your money! Third problem- tried to call and cancel due to terrible communication and service but they WONT REFUND YOUR MONEY.. they credit the account instead so your stuck forced to use their service. What a joke of a company. I would NEVER recommend to anyone and I'm gladly charging my five star review to a one star after 5 months.. that's all it takes with horrible customer service! Definitely looking for other pest control options that actually appreciate customers. read more

i have been with this company over 25 years and recently started lawn care services for weed control and to maintain a healthy lawn when i received the bill it was more then double on what the exterminator quoted me when he started services i called to ask about the bill and they called the exterminator (Jacob) and he said me didn't tell me the price i was quoted read more

Brian Lambert went above and beyond for us. Because we recently renovated and had fixed the foundation of our house, we had lots of cracks and crevices that Pest were coming in. Not anymore!!! Woot woot. Bc Our Expert Exterminator helped us with photos to show our Contractor team. We really appreciate his help. Also, he sprayed extra inside and outside in the areas where we knew we would have issues. It's the small things like trusting them to do not just a good job but continually do a good job. read more

Good pest control. Always on time and good prices as well. Won't harm Pets meaning the insecticide

They're very professional. They're very thorough and they make it really easy to pinpoint what areas you need work on if something needs to be done between visits. I like using their app. I think they're reasonably priced + they are very responsive. I've used a few pest control services before and I think these guys are at the top of my list read more

We had Shawn Smith come out today. Bulwark I really hope you actually tip this guy otherwise I'll cancel my service with you and I'll check! We've had this pest control for over a year and nobody has come close to the excellent service that Shawn delivered today. He made sure everything was taken care of. Usually our pest control technicians are here for about 15 minutes at the most bu Shawn stayed a good amount of time to take care of the ants we've been seeing and the earwigs, he left plenty of bait and immediately we saw them taking the bait and taking it to their queen. Next time we book we are definitely having Shawn come out. read more

Daniel Garcia (the 3rd!) gave us great service today helping us with our lawn maintenance and pest control. Originally they were coming out to do lawn work but noticed creepy crawlers making homes on our door frames and a wasps nest so they did pest control for us as well. We're always satisfied with the great service and professionalism of this company and would recommend them to anyone! read more

Karen Ortega Rubio is an outstanding Bulwark technician. She arrived fully prepared to protect my home from pests and proactively identified additional issues I was not aware of. I would highly recommend her to anyone seeking reliable and effective pest management services. She is a true professional and an excellent representative of the Bulwark company. Thank you Karen! Keep it up! read more

Great service Technician is always nice He is not afraid of dogs Very respectful Always on time read more

Fast and always reliable. Quick to respond and knowledgeable. Very easy to work with. I've tried other big name companies and Bulwark is the best hands-down. Daniel Garcia came out the other day and was very helpful! read more

I've been impressed with Bulwark! I submitted a service request on a Saturday evening, and a representative called me first thing Monday morning, explained my service options, and set up an appointment during the same week. My technician - Garry Covarrubias - was prompt, professional, efficient, and friendly. I'm glad I chose this company! read more

Bulwark never disappoints and always comes through in the clutch! Edward the Territory Manager did a fantastic job! I'm greatly appreciative, because there was no way I was touching that glue trap! read more

Bulwark Exterminating - Snake - Pest Control Near Me - San Antonio, Texas

Charlie did an outstanding job. He explained what he was going to do before he did it. He explained the process and advised me of all the insects, bugs, ants, spiders, hornet's nest that would be taken care of. He was very professional. He did inside of house, garage, front and back yards. I am very pleased. read more

Great and efficient service, highly recommend. Antonio Roth went out of his way to ensure our dog toys did not get anything sprayed on them.

The actual service and technicians were fine. My issue is the quarterly "warranty" fee and how it was represented. It was sold to me as a warranty against future termite damage to my home, which is a major claim and the reason I agreed to keep paying quarterly. When I tried to cancel, I learned for the first time that the "warranty" was really just a money-back guarantee and re-treatment, not the kind of protection that was implied up front. During that same cancellation attempt, I was told they would need to remove the bait stations if I canceled, which was not stated in the contract, and was clear deception to keep us paying. When I attempted to seek remediation by email, they have completely stonewalled me and kept trying to drive the conversation to phone contact so there is no written record. We have filed a compliant against this company with the Texas AG for deceptive business practices related to the "warranty" read more

Friendly and very informative. They arrived punctual at the scheduled time. They were the first to reach out to me when I opened this project. read more

They are always so friendly and professional when they come spray, they've removed several black widows and wasp nests for us.

Technician arrived on time. He was very polite and listened to my bug issue. He treated my entire home. Initial start up was $79.99. This is a new service so I will rate again in 3 months. read more

Clayton Balderas serviced my house yesterday and was very thoroug, knowledgeable and professional. He answered all of my question.

Told them I was not interested in their services after I requested a quote and they called upon 2 times a day after that asking to send someone out. Even called as late as 8 PM one day read more

We had great service from John Dwyer today! Bulwark always does a great job and are always able to promptly come out if we need service outside of our normally scheduled visits read more

Bulwark sent Jacob Johnson to help us with the extermination services we requested on our property. We have multiple issues and Jacob answered all my questions and believe me I had a lot. He was knowledgeable, kind, respectful (excellent customer service) and the services were reasonably priced. We haven't had any issues out here since. We finally found an exterminator service that provided excellent customer service (Jacob J) and provided us with exactly what we needed to love our home again. We will be calling Jacob back to take care of our property. Thank you Bulwark for hiring someone like Jacob. read more

Great service always. They always deliver great service and very affordable in the business!!!

Jacob G. Was the was who came and serviced my house. He professionally introduced himself and Bulwark Exterminating. He spread my whole exterior of my house with pest protection and around my trees, taking care of ants, bugs, etc. Once he finished with the exterior, he explained what he was going to do in the interior. I don't know much about the pest procedure but having Jacob explain what he was doing, made me a bit ease at the type of service I was getting va what I paid for. I hate having yearly maintenance service contract but I'm glad for people like Jacob G, who is honest, helpful, and knows his job well to take care of picky customer like me. Now, I'm at ease knowing that if I have any pest problem at anytime after my quarterly services, I can just call or go on their website and schedule a free re-treatment(s). read more

Great service every quarter. Always helps find the issue and get rid of the problem. Would recommend hiring . Antonio did a great job this time. read more

I've been using Bulwark for years, and the level of service I receive has always been outstanding. Most recently I reconnected with Cassie, a tech who serviced my house during the pandemic. She both remembered us and still maintained absolute professionalism and cheerfulness. That, and her service was / is excellent. Glad to see she's still with the company and doing well! read more

My tech, Brian W., went above and beyond. Really great service! He explained everything well and communication was great through the whole process. read more

I'd prefer to leave zero stars, but that's not an option. If you want good customer service and service requests honored, this is not the company for you! We had two separate accounts sold from our previous pest control company to Bulwark and instead of keeping it two accounts, they combined it into one making for a messy situation. Bills were combined and communication was not consistent to both home owners. We requested multiple times to be separated and assured it would be but nope, no such luck! We also requested to be notified at least 48 hours ahead of time so that we can be home to receive service as we have a locked gate to our property. Again no such luck. They would call 20 minutes ahead and not even on the scheduled date, always a different date/week. Very frustrating! It seemed no matter what we communicated to them it was completely ignored and dismissed. We decided to cancel our service and when they called to get their payment the account was still not separated. The CS rep didn't seem to give a care about my concerns or issues. He never once said he was sorry to hear about those or offered to transfer the call to a supervisor or even try to retain the account. During the call I asked if I could pay online and he said I could so I was getting to their website and then he told me that he just closed the account so I was no longer able to pay online. I just said WOW, proof positive that CS for Bulwark is HORRIBLE!! We were in the middle of talking and he just didn't care at all! I do not recommend this company, probably too big for their britches and really don't care about properly serving their small town customers at all!!! Think twice. read more

Robert was friendly, informative, and did a great job! We had small black ants appear in our carpets that wouldn't go away after trying ant bait, bug spray, and vacuuming/steam cleaning. We called Bulwark on a Friday afternoon and we're able to get them to come by that same day! We stopped seeing ants the next day. Robert also removed wasp nests from high hard to reach areas. Highly recommend! read more

Mychal B serviced my home recently. What a great experience! Very customer oriented. Detailed oriented as he serviced my home. I've never had a bad experience with the techs of product; however, this was exceptional! read more

We use them for bugs and rodents. They always come quickly when I call. So polite and professional and even show us how the pests are getting through. 5 years and still adore them. read more