Great small, local company. Friendly managerial staff and employees. Thorough work and attention to detail when it comes to the work and service offering which makes their competitive pricing very attractive. Only reason why it's not 5/5: I've noticed 1 or 2 things that weren't addressed at the same level as it was the first few times around. I'm not going to go as far as to say that the quality is deteriorating but I have noticed a few things. As of now, overall, it's a pretty good package. read more

My house is usually clean and well maintained but when the PRO professionals were through it looked looked almost brand new and reached a total new level of clean! Highly recommend them read more

This is our first time we can queen bee cleaning service. Overall they did a great job and we will definitely use them again. The only concern is they didn't come on time. read more

Maria and Alma cleaned my home as I prepared to move. They were thorough and efficient and left the place smelling much better than when they arrived. Queen Bee's prices are reasonable and competitive. I liked Maria and Alma so much that I plan to use their services again. read more

Worst service I've ever used, bar none. I scheduled a weekly cleaning service to try to make my elderly grandmother's life simpler. The cleaners rescheduled, by email not a phone call, the day before the cleaning, the morning of the cleaning, and an hour later the morning of the cleaning. They said they showed up 3 hours after they were originally scheduled and were turned away. After that I received one phone call and I told them I would try their service again at a later date. Several days later I received an email thanking me for scheduling a cleaning that I didn't schedule. I got that cleaning canceled after leaving multiple messages and emails. But the weekly cleaning from the original scheduling kept going. It took over a month and a half, half a dozen messages, multiple emails, and several tries on their website to get it canceled. They're still emailing me to thank me for allowing them to "complete" the cleaning service that they never did. In fact, I got six emails from them tonight. read more

Maria and Alma are amazing - I've gotten "deep cleaning" packages from other cleaning services that didn't get my house as clean as they did in a regular visit. Even my six year old son, who couldn't care less what state the house is, was running around saying "it smells so nice! Everything looks sparkly!" Aside from the amazing job Maria and Alma did, the entire process setting up an appointment, paying, and confirming is easy and professional. Great website, timely reminders, and you can pay online. I couldn't be happier. read more

These ladies did a fantastic job at such a reasonable price. I was worried I hadn't picked up enough and there was too much clutter but they actually straightened up the clutter. :-) I was very impressed at each room I walked in. Very thorough and very speedy. I would recommend to anyone. Top notch and very professional. read more

This company did a great job at first for a very reasonable price, but the quality deteriorated over time. They wound up not vacuuming portions of the carpet or not cleaning the shower...I think to save time, because they only spent about an hour cleaning a 1500 square foot house. When I mentioned my concerns, instead of addressing them they just declined to continue service. I would not recommend them. read more

Great service, quick response, and convenient dates and times available. The owner is super quick to respond to emails, questions concerns. I wasn't able to be there when the cleaners first got there so i left the door unlocked. When i got home they were there cleaning, everything was spotless, baseboards, stove and even the tracks for the windows in the livingroom?!. How did they DO THAT! Great on time, thorough service. Will call again! read more

It is difficult to pick a rating that is fair. I ordered a move-out clean. The employees arrived and did an amazing job. They were great. the second part is that it was easy to book the time, and Christopher was very responsive in the estimate and scheduling the third part was that QB requests a debit/credit card so that they can charge if the person is a no-show. The follow-up emails were very clear that they should be paid by either cash or check, and the debit/credit charge would only happen if I didn't pay. So, after the job was done, I wrote a check and gave it to the women. Still ok. Less than 1/2 hour later, I saw that they had put the entire amount on my debit card, so I had given them a check, and they also charged my debit. I immediately sent an email to John with high priority, to request a remedy, and after not hearing anything for a couple of hours, I drove to my bank and had them stop the check. (with a $31 fee) I let QB know that I had stopped the check, and I haven't heard from them since. Not cool at all. so, I'd say, everything about the cleaning was great, but, if you hire them, be very watchful about your money. I give the workers a "5" and the the officer manager "0" read more

I have a vacation home that I needed cleaned in a pinch because my usual cleaning person had an emergency, and I had guests coming in a few hours! Panic mode set in so I went to Yelp to find a solution. I called a few other companies but no one had availability. But when I called Queen Bee, they were able to accommodate me on short notice and they had the place cleaned with an hour to spare! They were lifesavers!! The new guests said the place was super clean and they had an awesome stay. I am thinking of using them to replace my regular cleaner, who has been a bit inconsistent lately. Try Queen Bee - you won't be disappointed! read more

I unfortunately have had to change my rating. I'm not sure what has happened but things have definitely changed. I have had two incidents of crews showing up late and once not at all. Communication has fallen by the wayside. They either don't call back or SEVERAL hours later. Very disappointing. The quality of the cleaning is still very good. I hope things can go back to how they used to be. read more

I just have this cleaning company clean a small part of my house I use the most. My dirty master bathroom turned into a clean haven when I got back home in 1.5 hours! I will have them come to my house on a routine basis now. read more

Ok so we had them clean before and they did a great job and my wife and I were happy. I thought we could save $$ and cut corners by cleaning our house by ourselves. I forgot to mention neither of us have the time or the intestinal fortitude to clean a house thoroughly on a daily basis. We skipped like 2 months and tried to keep up.... we failed miserably and called our cleaners back for a Full Clean. If I could eat off the floors I would. We have a child and three cats and two dogs. This place is spotless and they outdid themselves. We are customers again and will remain customers of this awesome business. read more

Booked a cleaning as I had family coming in town to visit and needed the help tidying my house before arrival. Received a confirmation 2 days prior but no cleaners showed up. Very upset customer. read more

Really great cleaning service, after a few hiccups here and there, I have them set on a monthly service and am pretty pleased. Things are consistently cleaned up around, under, and over, if that makes sense. I sometimes find things misplaced, but that's more because they're organizing, which I appreciate. Love, love, love how clean the place feels after I come home from work. Kitchen is cleaned to the teeth, and that's probably my favorite part! Had an event the night before they came and while most of it was cleaned up, they gave it a good, detailed scrub. Pretty much will have them on a continuing schedule until I move or they close! read more

I found Queen Bee through Angie's List. They were the only cleaning company with good ratings that would service me on a Saturday (so strange!). I'm so happy I ended up with them! Three ladies showed up right on time and cleaned my condo in less than an hour. The price didn't change even though I had three times the workers and the result was sparkling and perfect. read more

We like these people a lot. They are so easy to work with and very friendly. We have some unique circumstances for our needs. Queen Bee never has a problem with anything. Their staff is fast, polite and thorough. You'll like these guys for sure. Give them a go! read more

I requested a cleaning quote from Queen Bee. They never actually cleaned my house, but they will not stop sending me email requesting a Yelp review. Their quote was comically high and they send spam email. I would NOT recommend them to a friend. read more

Paid for a deep cleaning $375+ for an 3Bed 2Bath 1800 square foot house. The quoted duration was 4 hours 15 minutes but the cleaners barely staid for just over 2 hours. I found areas in the corners of the kitchen that were still dirty as well as counters that were uncleaned and other areas undusted. Considering I paid about $93 per hour I would expect a much better cleaning service provided. Also $375 seems a bit steep for two cleaners to clean for just over two hours in my opinion. read more

Amazing cleaning job. I was out of town and had just had my apt fumigated and wanted someone to clean before I got back. I accidentally left them the wrong key and they called me when they were there trying to open the door. They were super nice about it and just offered to reschedule for the next working day (instead of charging me), which I really appreciated. Through all my rushing and stress over the past week, it was awesome to come home to such a clean and organized house. Was so impressed! read more

I hired Queen Bee to prepare my home for sale. They sent a team of 4 women, who got right to work. Each tackled a room and finished an hour early. My bath tubs and kitchen counter never looked so spotless! Be sure you go through the rooms before they leave. I did catch a corner in the bathroom, which had not been cleaned so they quickly took care of it. They did break a cord to my living room drapes by forcing it open beyond it's intended capacity. My only complaint is that they should have told me about it, instead of my discovering it after I tried to close the drapes the next day. I emailed Queen Bee and it took a 2nd notice for them to contact me. They were very apologetic, and did offer to cover repair costs. Fortunately for them, my real estate agent decided to remove all the drapery as part of staging my home, so no repair was required. read more

Friendly people - great job! The apt needed a deep clean and the women did a great job and smelled so fresh! It was a pleasure to come home to! read more

I'd give them zero stars if I could. I was a long-time customer until they stopped coming to my regularly scheduled monthly appointments. They never once offered to make up for their error. Instead, now I get harassing e-mails every week or so asking me to sign up for cleaning service and write Yelp reviews. I'm finally fed up. The service is expensive and they don't clean everything they're supposed to clean. Their cleaners don't follow directions (I work from home and had to constantly remind them to tell me when they were done with my office so I could return to that particular room, and they NEVER would remember). To make matters worse, I would hear them chat on their phones while "cleaning" my house. I forgave it for awhile because I was lazy and didn't want to go through the hassle of finding another cleaner. But when they didn't show up on several occasions, that was it! There are plenty of more reasonably priced, customer-service oriented companies out there that you shouldn't waste your time or money with this company. And trust me. The harassing e-mails don't stop--not even after months and months and months go by. read more

Did a fantastic job cleaning, however the chemicals were very strong smelling. They did a through job and were very flexible with my moving.

I have been using Queen Bee Cleaning Service for a while now, and have had a great experience with them so far. Our cleaning crew is very thorough, and detail oriented, which I really appreciate. T read more

I gave their services to my wife for a Mother's Day present and she was blown away with the work that Queen Bee House Cleaning did. Eric and his team were extremely thorough in their work. Not only were we surpised with their efforts, the price was very good as well. Their crew did a fantastic job, and made sure that the work was done to the specifications that were presented. All communication came from one source and was quick to reply. They are an excellent resource to use and we were extremely happy with the results! read more

It was GREAT having a crew come in - they were very organized and divided the work, they even had all their own supplies. I have tried individuals, but Queen Bee is definitely worth the fee as they were quick, efficient, and did a much better job. I would have given them 5 stars, except they cleaned our light fixture over the dining table and didn't cover the table or clean off the dust...other than that - PERFECT! read more

Queen Bee accommodated my need for a move in full housecleaning at the last minute. A crew of 3 headed by Sandra called to let me know they were running just a bit late due to traffic (considerate!) and showed up and literally went to work with their own products and tools. For $200, they cleaned a grimy townhouse top to bottom of fingerprints, dust, dirt and even mold in the gaskets of the refrigerator and dishwasher doors - places we would never have thought to clean. They did an extremely thorough job and were so pleasant and efficient and professional. The job was bigger than I described and they checked in with me as to whether to continue which I did because they were doing such an amazing job! There was a problem with one of the cleaning products. Eric, the owner, came over the next day and within a week, they had fixed the problem to better than it was before. They are a pleasure to work with. I highly recommend Queen Bee. It is very smart to use a licensed, bonded and insured cleaning company - you get quality work and peace of mind. read more

It's always been a pleasure working Queen Bee Cleaning Service. They're courteous, on-time and always did a good job. I've been working with them cleaning client's properties and my own. Every time they left the property in top-notch condition. If any, when I asked them for a second "wipe", they always did it with a smile. I work with Sandra and Christopher. Sandra always smiles, friendly and personable, she manages her crew well. They're easy to work with and cooperative. Christopher who is Sandra's husband handles scheduling and administrative tasks, equally helpful and easy to work with. They will turn messy house into spotless one. read more

I had been cleaning my own condo, and when I moved I saw what a terrible job I'd been doing. In my new place I contracted with Queen Bee, and I'm very happy with the results. Hard working, attentive to detail, pleasant and thorough. I can't ask for more than that. I plan to use them on a regular basis. read more

The Queen Bee team set to work immediately, doing a very efficient and thorough job. I got my money's worth. My house is rather small and I could probably get it done in one hour (with two people). This is the first time I have had someone clean my house and was impressed with how well they cleaned-- I will have them come back. read more

This was my first time using Queen Bee, and I had a great initial experience. The scheduling was very easy and it's all online. They were able to fit me in on the day I initially requested. Then there were few emails to confirm my booking/appointment. I had to call them with a question once, and I didn't have to talk to a machine, nor did I have to leave a message, since I was able to talk to someone right away. My question was answered, they had great follow through and communication. After the first cleaning, my place looked and smelt awesome. I am very happy with them, booked reoccurring cleaning with them already. And I'd definitely recommend them to others. By the way, pricing is very reasonable as well. read more

I scheduled an appointment online a few weeks back, checked my email the day before my appointment to find out it had been rescheduled. I scheduled my day around the new appointment time and received a text confirming the original time. Then, they called saying they could come an hour early, which I told them didn't work for me (since I already had to reschedule my day around the new time). Three ladies showed up. My house was mostly cluttered/disorganized and had dirty dishes, which other companies I've hired have been good about working around or sorting through. The three ladies cleaned two bathrooms, my family room, swept the kitchen floor and did the dishes. The bathroom garbage wasn't taken out, the counters looked wiped but the things on the counters were placed back, not sorted or stacked nicely. Perhaps it was the good reviews or the amount if money I spent, I had expected more from three people in two hours. I am mostly disappointed at the lack of communication and lack of at least friendliness around the scheduling. They did probably the least that I would expect, cleaned surfaces and nothing more. read more

Timely and efficient! The home sparkled when they left. Thank you Sandra and Maria.

I really like Queen Bee. They do what they say they will and do it quickly but thoroughly. I have a 2 brdrm. 2 bath condo with a kitchen that is hard to clean. They do a fine job. I like that they show up within the window of time given to me. When I need a vacation hold, it is easy to get. I recommend Queen Bee for you to try! read more

We were very impressed by the cleaning service.They did an excellent job and we will definitely have them back again. Easy and quick online booking. Friendly, hardworking ladies. Thanks Queen Bee. read more

The lack of professionalism associated with this firm is amazing. First I could almost never can get in contact with someone in person and was constantly forced to leave messages and play phone tag. When I finally scheduled an appointment for 1 pm. They sent me 2 confirmation emails one for 1 am and the other for 2 pm, both with the wrong address. Then on the day of they called me 2 hours after they were scheduled to be there to say the team got stuck behind a tow truck and they don't know when they could get out so they were sending the Seattle team over who would be there in 1 hour, 3 hours after the scheduled appointment at a time when the surprise recipient would be home. I will never use these people again and just wanted to share my experience in the event others were considering it. read more

Awesome company and excellent service. These are good people who care about their customers and quality of work. They always go the extra mile for me, very happy. read more

I've been a biweekly customer for about a year now. Excellent and flexible customer service, reasonable prices and reliable clean