The staff and doctors here are extremely nice and know how to keep young children engaged. My 5…read moreyear old is so comfortable with the staff here, at his age I was terrified of dentists. The primary was well aware of my son's history and dental surgeries and went talked me through what I can expect going further. At the end of the visit, each kid gets a coin to use in the treasure vending machine. My kiddo loves that.. he still has his old treasures.

I like the overall service but the issue I have is with the billing system. I have been given an…read moreestimate before the treatment and I make the payment after the treatment at the clinic. After few months I get bills in the mail stating I have a due amount to be paid. This has happened to me multiple times. Whoever visits the clinic please make 100% sure that you wont get any surprises in the mail with due amount bills.

Dr Mendoza and her staff are awesome and love to take care of your kids and help keep them calm…read more This place was outstanding whether you're waiting in their waiting rooms or watching your child get their teeth worked on. They have video games for your other children to play while you wait in the with your child if have more than one child with you like I do most of the times we come visit. If your child comes here they always receive a coin to choose a toy from the machine. They definitely go into detail with you about your child's teeth. Today we learned our youngest is already getting his molars in. They are very experienced with taking care of your kids teeth. I was so amazed at the care and kindness that they put into each of their clients. Usually you are in and out pretty fast when you have a scheduled appointment. Your children get to watch their favorite Netflix show while they getting their teeth cleaned or worked on. In the waiting room they have a TV with Netflix and video games area for your kids to keep themselves entertained. My family's experience here has been great and I highly recommend this place for kids.

We are very happy with our experiences with the entire staff and with Dr Mendoza...I have 1 fairly…read moreeasy kid and 1 that can be difficult and has needed a lot of work and they are extremely friendly, patient, take the time to go through options, understand questions, explain billing options etc...we had some bad past experiences with a different office/dentists before we moved here so kids were nervous and we are so extremely happy to have found this our new dental home for my kiddos!

One of the most honest, awesome, knowledgeable kids dentist there is…read more We have been coming to them for a couple of years now. They are transparent regarding procedures and costs. We had to get a last minute appointment for a dental emergency today. Their schedule was packed full and yet they still fit us in. Only took an hour and my kiddo is all fixed up and on the move again. Seriously, a fantastic group of people over here from the Doctors to the front office staff and everyone in between. Thank you all!

We love it here and my kids actually beg to go to the dentist. Dr. Pineapple is our favorite…read moredentist, but everyone here is wonderful. My kids love the coins they get at the end of their appointment so they can pick out a little toy and the stickers are always a big hit.

Wow! What a wonderful, kind, friendly place. I have SEVERE dental phobia and they made me feel…read moreright at ease. All the rooms that I saw were immaculately clean. Literally every staff member was engaging and friendly. Not a get you in the door and kick you out place. They sincerely take their time with you and explain everything. This is a true gem!

Customer service is no longer any good. Not an emergency dental office as advertised and they don't…read morereturn voicemails for help.

My son had his very first dental appointment today, so, as expected, he was very nervous. Dr. Naik…read moredid everything she could to put him at ease by explaining each procedure to him in a way a child can understand, and even showing him the different tools she was using and what they all did. We were quickly in and out of the office, and my son walked away with a very positive first experience, even after having a filling and two extractions! The office itself is very clean and comfortable, brightly colored, and kid-friendly. It is equipped with televisions for the children to watch while having procedures done, and my son was even able to choose what he wanted to watch. This definitely helped ease his anxiety. Dr. Naik has a wonderful way of speaking with children to keep them calm, and I was so impressed with how well my son did in her care. Further, she made sure I was aware of everything that was going on with my son, devised a treatment plan, and made me feel very comfortable going forward with each procedure. Everyone on Dr. Naik's staff was so kind, warm, and welcoming, and I would HIGHLY recommend this dental office to anyone in the area. Definitely make an appointment if you're in need of a dentist for your child or children. You absolutely won't be disappointed!

I would highly advise anyone not to go here. The ladies at the front desk completely lied to us and…read morejust told us anything to get our business. They stated that we were in network with our insurance. Comes to find out we weren't. We called our insurance we called the office and yes we were in network. After we paid they stated we were only in network for certain plans. It was almost $600 Bill we paid in full. Then our insurance sends a check to the company and they hold it and say they will refund us the exact amount that the insurance already sent in to cover. In other words, they're going to refund exactly what the insurance is already covering, as if they're doing us a favor. The Dr. Did a decent job on our Daughters lounge tie except a small heat blister on her gum from the lazer. Which we didn't know until a few days later. We ended up having to place the claim ourselves. What good is there insurance coordinator if you are doing their job for them. Their insurance coordinator didn't even run our EOB before we came in to get the service done on our daughter's tounge. We honestly feel like they said anything. At that point if we are paying almost %80 of the bill we would have not gone there and found a place completely in network. Things are expensive as they are. Complete dissatisfied with the quality of customer service. Let's hope we even get the check they received from our insurance.

Dr Trueblood and staff are truly amazing. We originally came here for a second opinion following an…read moreinjury that caused a dental concern. Not only is the office inviting and welcoming, Dr Trueblood took time to explain what was needed and why. We went ahead and had our procedure today which was smooth and again a great experience. We have found our forever pediatric dentist.

Dr. T is amazing. She truly cares about our kids' well-being and is never trying to get you to…read morespend money on anything unnecessary. When she says my kids need something, I know they truly need it. We trust her completely and have been coming to her for years. She was our first dentist, and hopefully she will be their only dentist until they are adults. Don't even think twice about booking an appointment with her. Her staff is also amazing, so kind and patient, from the front desk to the treatment area. Truly top-tier service all around.

My kids have been coming to Star Smiles for five years. They absolutely love going--truly looking…read moreforward to their appointments. From the front office staff, to the hygienists and Dr Kelly Gonzales...they're all truly wonderful. The care my kids receive is always full of patience, kindness and fun. Cannot recommend Star Smiles enough!

After researching extensively for a pediatric dentist (I personally see Dr Nunnally Freeman and…read moreOwens in marble falls, they are world renowned and see patients from 61 countries and performed dental surgery on me and were absolutely fantastic but don't see kids) My daughter had an abscessed baby molar. My husband took her to a first appmt, she was put on antibiotics by her pediatrician, and he felt comfortable with the sedation practices (conscious oral sedation) as opposed to anesthesia recommended by Georgetown pediatric dentistry (don't go there either). We had a very difficult miscarriage that took 3 weeks to go into labor for in June. Our appmt to extract my daughters infected teeth was in June. The day before or day of (can't remember) our appmt we get an automated text saying our appmt has been canceled. Mind you, all other dentists are thoroughly booked out and I've done my research and haven't found another dentist within fifty min of us that seems halfway decent. So I call. They tell me it's their policy to cancel without a confirmation. They say they sent a text (in my grieving I scanned the automated text and didn't see anywhere in the long paragraph where it said to confirm (no giant C or anything). I said no I didn't see a text saying to confirm. then they said we called. I had no missed calls or voicemails on my phone. I said why didn't you text or call my husband as he's the one who made her the appmt and they said they did. Again, no texts or calls to my husbands phone. He always answers calls. And since he's the one who brought her to the appmt and signed all the paperwork logically they should have called him. They said my voicemail box was full. So why wouldn't they call him? So literally the weak my baby had died inside of me my other baby has an abscessed tooth and nowhere to get it removed safely at. So my husband and I scrounge and go to THREE diff first patient appmts at diff dentists before we find one who will do conscious sedation with a parent in the room ( Dr Jen Smiles in cedar park) and she fit us in to get the tooth out asap. If you don't know, am abscessed tooth with a can go septic and be life threatening. There was no empathy expressed to us about the loss of our baby, no attempts to rectify the situation or schedule us to get in asap, and absolutely no responsibility took for not calling my husband. Due to our other kids dental health we decided to forgive the practice and try again with our boys (our daughter was seen at Dr Jenny smiles) so I called to schedule. I humbled myself to do so out of my love for my kids and hope that their five star reviews would mean safe and easy fillings with the tvs and things they provide. The practice texted me today saying they won't see my boys for a new patient appmt due to us getting mad at them on the phone. And yes we were mad. I was bawling and hung up after they were unapologetic. I even spoke to a manager or whoever is in charge when they canceled my daughters appointment and they had zero empathy or concern for my daughters well-being! Do not trust these people with your kids lives. Dental health is health for the entire body. Whatever is done in the mouth affects the whole system. I am in absolute shock that a practice in America could deny service and the way they handle canceling appmts (not for a cleaning, not for a filling, but an ABSCESSED TOOTH) is completely unprofessional and unacceptable. I am thankful they didn't let me schedule my boys because they showed their true colors not once but twice. Justice be served at this place.

Everyone here was extremely kind and patient with me due to my dental anxiety. The care I received…read morewas genuinely very good. My only issue is that after I went here and provided my phone number I began receiving spam phone calls and texts to an extreme degree. Literally 10+ each day. I have no proof on whether or not this place sold my information but it didn't start happening until after I went here so I would be careful with providing any important phone numbers such as work phones. That being said, I still received great care and will be returning in the future. Edit: I appreciate the reassurance from the owner, who was also very kind to me when I visited in office. This place has a really amazing team who is very gentle and caring towards everyone regardless of where they are in their dental health journey.

Dr Dubray is awesome and takes great care with her patients and the office staff are very friendly…read moreand helpful!

LOVE this place. Dr. Diedra is the best. She's patient. She talks to the kids and interacts with…read morethem like little-grown ups! They get choices on the flavored smelling gloves, sunglasses, choice of music, and they choose their stuff for a take-home goody bag! She explains the treatment thoroughly and spends so much time with the children unlike the other places. They also have the "open door" policy which allows the parents to go back too with their child. She refers to Star Smiles if the children need more of a sleepy medicine and have more extensive treatment. I love the email & text reminders. Staff is friendly & knowledgable. Highly recommend this place! Next to GHS and Longhorn Driving School.

We had such a great experience with Dr. Han Nguyen at Hutto Hippo Family Dental. She's very gentle…read moreand easy to talk to, and she really takes her time walking you through everything so you feel comfortable and informed. The whole visit felt calm and not rushed at all, and her team is just as kind and welcoming. They made my family feel really comfortable, especially the kids, which is not always easy at a dental office. We actually live in Cedar Park, but it's absolutely worth the drive to see Dr. Nguyen. So glad we found her--definitely recommend if you're looking for a dentist you can trust!

This is the best dental office around. I am a very anxious patient and Dr Baker is always very…read morepatient and kind. He only does what is necessary and does not push procedures on you that aren't needed. And the office staff is so friendly and kind. If you have problems going to the dentist, you should go see Dr. Baker.