I can't say enough great things about this place! From the moment I walked in, I was impressed by…read morethe super clean and well-organized layout. The vibe is chill, the lighting is perfect, and the staff? Incredibly knowledgeable and welcoming, especially Patrick, Joseph, and Mark and Chris! They have an amazing selection of everything--from high-quality glass pieces and vapes to rolling papers, CBD products, and unique accessories I haven't seen anywhere else. You can tell they really care about what they stock--only top-shelf brands and no cheap knockoffs. What really sets this place apart is the customer service. The team took time to explain product differences, gave great recommendations, and never made me feel rushed or pressured. Whether you're a seasoned smoker or totally new to the scene, they've got you covered. If you're looking for a smoke shop that combines quality, variety, and a genuinely friendly atmosphere, this is it. I'll definitely be back--and I'm telling all my friends too.

Great place. Friendly staff. Good prices. Lots of fun products and refreshments in coolers, too!…read moreAll the people who work there have always been helpful with a smile.

Jillian is a rare breed! Jilian consistently delivers an exceptional experience every time I come…read morein. She always takes great care of me, and her customer service is truly second to none. No matter how busy things get, she makes sure I leave happy -- which speaks volumes about her professionalism and genuine commitment to the people she serves. I recently learned she earned a promotion, and it could not be more well deserved. Jilian not only knows her craft inside and out, but she brings an energy that elevates the entire environment. She is kind, naturally funny, and has a way of making every interaction feel effortless and personal. What stands out most is her initiative -- she anticipates needs, solves problems before they arise, and approaches her role with the mindset of someone who truly cares about doing great work. Beyond her competence, Jilian is simply one of the best people to interact with during the day. She creates a welcoming atmosphere, treats everyone with respect, and leaves a lasting positive impression long after the visit is over. Team members like Jilian are rare -- the kind who strengthen a business's reputation through both skill and character. Any organization is fortunate to have her, and this promotion is a clear reflection of the impact she makes daily.

I love the staff,I love the store, I love the product! I've been a loyal customer for at least 4…read moreyears, but I'm disappointed that they discontinued the loyalty rewards program. It really helped.

I have to update this review. Because I ended up coming here frequently. And despite my horrible…read morevisit months ago (I just stopped showing up in the night and always go in the morning) The morning girl and owner are always so friendly. I explained how I always get this certain flavor and they have kept it in stock for me which is great. The prices are very reasonable and I enjoy coming in there because I get great customer service from the morning people. So even tho I had one bad experience you guys have gained a loyal customer and I will be returning.

Lots of parking right out front, big plus! They have a great selection, and had exactly what I came…read morethere for! The pricing was very fair. The employee, Nay, that was working was amazing! She was super helpful and sweet! Super excited, I found this place, definitely will be back.

Guy was cool!! Prices were good too. Lots of options for what I was looking for. Best smoke shop…read moreI've been to so far.

Purchased ooze two batteries for $30 ea. the guys said if there's any issues just bring it back…read more Only one works the other is defective. Brought back 3 times so far, no guy, no replacement, they say come back again yada yada. Not happy

Out of boredom I decided to do some price checking while I…read morewaited for a coffee order. I stopped in and checked on $ of what I usually buy Krave (Kratom) 50mg pack of 10. LMTC charged $79.99, while my local Kratom shopcharges $49.99. Thats a 60% mark up! Insane. I've found this to be the case with most smoke shops. If you have the time, you'll save A LOT of money going to a Kratom store rather than these Chaldean owned smoke shops.

Great spot. They have everything you need. Nice staff. Treat you with respect and they don't try to…read morelick your elbow

Love love love this place! The guys are always so nice and friendly. I think they know me by now as…read morea regular customer. The only place in San Diego that will buy the Aloe Grape in Puff Plus for me. Such amazing customer service, clean environment, and just overall great place. Thank you so much for everything and I have recommended this place to many people.

I don't generally award five stars to a business on my first visit. That doesn't mean that my…read moreexperience hasn't been thoroughly pleasant, or that the customer service was lacking in any way. But it takes time to get a feel for a business, so until further notice, four stars will have to do. Heavenly has a wide selection of merchandise, and the people who work here are knowledgable about the products that are stocked in the cases,on the shelves, and everywhere you look. It's uncluttered and easy to navigate, and products are intelligently arranged so you don't have to spend your time trying to find the things you want. At the register, there's Mike, who's businesslike, and friendly, certainly--but I don't think he'd stand for any nonsense. You get the feeling that everything is under control, and that nothing short of a 9.0 earthquake would faze him. And then there's Daniel. He's seriously deranged, but in a good way, like a benevolent barbarian warrior who only wants to help. He's got a big heart, so he does, and he's innocent to a fault. Don't blame him if you find yourself purchasing something you didn't intend to buy when you walked in. You've just been charmed, that's all. And that's why they call it Heavenly. (On second thought, make that five stars after all.)

Natalia helped me out today. I loved the selection of connected/alien labs carts. Good deal on them…read moretoday.

I stopped going to other places! Great place ! Very Friendly. Knowledgeable staff.! Great prices…read moreand selections to choose from. Going for years ! ,

I wish the selection was a little bit bigger but Morgan was awesome and super helpful.read more

Walking in I was a lil nervous, don't usually go to these stores often. As soon as we walked in we…read morewere greeted by the friendliest employee. I believe his name was Kaz (was wearing a big bang shirt "soft kitty") and He knew everything like the back of his hand. He was thorough with all information about each thing we were interested in or looking at. He answered all and any questions we had and was very professional about everything and truthful about all "experiences" with each item. We had such a pleasant experience when we went and will be coming back very soon! We have so many punch cards lol.

Exclusive Smoke Shop is hands down one of the best spots around The customer service is top…read moretier--everyone there is super friendly, patient, and really knows their stuff. They actually take the time to help you find exactly what you're looking for. The selection is insane, they have everything you could need and more, and it's all high quality. The shop is clean, well set up, and just has a really good vibe overall. Prices are great, service is even better--I'll definitely be coming back every time. If you haven't checked them out yet, you're missing out

Absolutely top-tier experience at Exclusive Smoke Shop. From the moment I walked in, the staff was…read morewelcoming, knowledgeable, and genuinely helpful without being pushy. The shop is clean, well-organized, and stocked with a huge selection of high-quality products--from premium glass pieces to a wide variety of vapes, accessories, and more. What really sets this place apart is the customer service. They took the time to answer all my questions and helped me find exactly what I needed at a great price. You can tell they care about their customers and take pride in what they do. If you're looking for quality products and a smooth, hassle-free shopping experience, this is the spot. Highly recommend--definitely a 5-star shop!

Charge $4 for wraps that are literally $1.99. They mark out the pricing so they can over charge lol…read morepathetic I would never recommend this place

10/10 -- Great staff and wonderful prices! Always good energy and also all kinds of "stuff" hence…read morethe name. I needed some cold sore over the counter stuff, they had the Aberva, and nice refreshments. Plus some smokes of course! Also the tall man with the dreads that works at the shop has great customer service, (very sexy as well). I'm a usually and it will stay that way. :-)