My friend & I thoroughly enjoyed our massages. I had Kat, she had Laura. They did an amazing job & time in the jacuzzi afterwards topped it off. We were offered champagne while soaking. I did ask them to turn the heat up in the jacuzzi, which they did do! No complaints here. read more

I went in for a prenatal massage.. first no prenatal pillow so I was stuck facing down which ended up putting pressure on my belly as the massage progressed. The massage therapist was young and inexperienced, her hands were ICE cold the entire massage, I was freezing. I paid $170 for a terrible experience. Will not be coming back.. very disappointed read more

I had a 2 hour full relaxation massage with Cat and I have to say she's one of the most gifted therapists I've ever encountered. The massage itself was absolute heaven then being able to wind down in the relaxation room after which offered infused water, teas and fruit and then be able to relax for a bit in the jacuzzi made my spa day an unforgettable experience. I'll definitely be returning and will be recommending this place to family and friends. read more

got a deep massage on my birthday today and it was horrible. the massage was very light and should not have been called a deep massage, I informed the receptionist of my dissatisfaction and she seemed very uncaring, and stated the employee was not a new employee. $145.00 for this massage was a waste. read more

I had a wonderful experience at Bumble Lane on Jefferson. The front desk staff were friendly and polite, and the facility was gorgeous and cleanly! Tabitha was my massage therapist and she was an absolute JOY to have been placed with. She made me feel so comfortable and at ease during my massage and is supremely talented at what she does. We talked during my entire session and it was such a great experience. I would recommend her to anyone going to visit Bumble Lane! Thanks for a much needed pampering!! read more

I have been stressed for a very long time and I decided to treat myself to a massage When I called to schedule the appointment the receptionist told me that it was gonna cost me $150 for an hour relaxation massage. I thought that was high, but Bumble Lane came highly recommended The spa itself me is very and nice well appointed. When my masseuse, Darius, came to get me, he walked away from me and mumbled all the way to the back so I didn't understand anything he said. When I got on the table it was hot, but I thought that it would eventually cool off. I told Darius I did not want him to touch my head. So, the first thing he does is put a hot rag across my eyes. Part of the reason I didn't want him to touch my head was because I didn't want to mess up my make up. He didn't ask me before he did it he just did it. He never asked me if I was comfortable. When I finally pulled my arms out from underneath the blankets and told him that I was too hot, he asked me if I wanted to turn the heat on the table down. I scheduled a relaxation massage - I have had deep tissue massages and I knew I didn't want that, but the one I got felt like my child running her hands over my body. Again he never asked me if the pressure was too light or too strong. This massage was one of the (if not the) most unsatisfying massages I've ever had in my life. I would not recommend this place to anyone, nor will I be going back. read more

Love Megan, she gets it right each time!! Love that end of the lane is now located in the lobby too!

Excellent spa facility, staff and services! The anti aging facial was the best facial I've ever had. 5 ladies in my group got deep tissue massages and all said it was amazing. The detox wrap was an amazing experience! All 5 star services! We can't wait to go back! read more

Receptionists are rude, and not helpful. Not only did they not call when I got my massage appointment times mixed up. It's customary for spas to call when you are running late to check your status. Super dissatisfied, disappointed. There's a reason their google reviews are turned off. Save money and book with the Retreat Spa on Bluebonnet! read more

Taylor is the absolute best!! I initially signed up for a brightening facial but after assessing my skin she recommended the hydra facial . She was 100% right. My skin is glowing! I was in town for the holidays and decided to go to Bumble Lane as a treat for myself. I can't wait to go back! read more

My previous review was removed ( by yelp) because I provided the first and last name of the employee that serviced my Brazilian wax, her name was Laina. This business has attempted to have me remove my review since it was posted in July 2013. The authenticity of Yelp reviews are a joke and I no longer trust it. Anyway, I give this business 0 stars for their Brazilian wax. Laina was very rough. When she was "done" some of my skin was raw. She used the wax with strips and she didn't remove all of my hair. When I returned home, I had to shave what was left and add Neosporin to my sensitive skin areas. I do not recommend this business for ethic concerns and I do not recommend anyone receiving a Brazilian wax from Laina. read more

This is my first time at the infamous Bumble Lane! They immediately saw me to the changing room with locker, shower & jacuzzi. I'll save the jacuzzi for later . After putting a cozy plush robe I moved on the "Relaxation Area" complete with soft comfy couches with big soft pillows and healthy refreshments. The lighting is nice & dim with soothing, calm music. I'm real tempted to just fall asleep here while waiting for my hour message . Ahhhhhh....... Heading to the massage room now.... One hour later... back in the relaxation area this time enjoying something nourishing to eat & drink. I am now in denial! I never want to leave this place!!! Wishful thinking . It's been way too long since I had a good massage! This one was incredible! Summer, my massage therapist assigned to me, worked on all the tense areas I told her about. She was also mindful about the area near my injury. My favorite was having my head messaged ! That WAS the best scalp massage I have ever had! If you're not tired of reading this review yet, hold on... I will pause for now to enjoy the jacuzzi. Well, that water was HOT! It was wonderful. A shout out to Samatha who offered to light the candle & bringing me a delicious chilled glass of white wine along with more water! The locker room attendant, Miss Palestine, was very helpful, kind & companionate as well! A few things here that NEED attention: Since I am temporarily on crutches I noticed a few safety issues. No safety grip bars in shower & jacuzzi area. No mat at entrance to jacuzzi to insure a safe entrance and exit there of. Safety exit door in Relaxation area is partially blocked by couch & side table. Also, walls inside jacuzzi pool are yellowed and seating has gritty partials which this all may be the result of the essential oils they put into the water according to one of the staff members. read more

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Horrible, DISGUSTING experience at Bumble Lane. I will leave it at that, and caution my friends and family to stay far away. The highly unprofessional "receptionists" lie straight to your face. They are the very first and very last individuals that Bumble Lane clients interact with. It would seem critical to business that they are competent! read more

The staff was great! Jasmine was able to take care of my bonner instantly! Will get the stone treatment in the future!

Bait and switch is not nice. Lubricity buyers BEWARE of their scam! I called this morning to speak with the owner... Not available... I ordered 12 oz bottles of shampoo & conditioner, for the very expensive price of $40 each. I got 8 oz bottles I ordered 8 oz each, bottles of "penetrate" and "encapsulate"... $90 for the two. I got 4 oz bottles What little I did get was sent in a priority mail ENVELOPE!!! Some dimwit was too lazy and/or cheap to package liquids in a BOX... Oh, and let alone make sure lids were tight. What did arrive, came half empty and damaged. Just spoke to manager... bumbling idiot, Casey Little. Refused to make right... Completely unapologetic for intentionally sending much smaller size products, for the same charge, with no prior notification. This business is not trustworthy! It also has many other poor reviews encompassing all aspects of its products and services... Beware and forewarned... read more

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Bumble Lane is truly a sanctuary! The relaxing, quiet & tranquil atmosphere completely transforms the spa experience. I go there often, but always for my birthday to have a complete day of pampering. The staff members are very attentive and intuitive about your needs during services. Being a repeat customer, I love that my masseuse and esthetician already know problem areas and what to target. This makes my spa experience more pleasant since I don't have to take time to explain my needs. Always pleased with Bumble Lane, and would definitely recommend to anyone. read more

LOVE me some Bumble Lane. I have tried many establishments over the years and always come back to this one. As soon as you walk in, the smell intensifies and instantly relaxes you. Check in/check out is a simple process. The changing area is heavenly. Two steam showers, a "hot tub", two vanities and many products to try. A steam shower after a massage is a must! The sitting section is so dark and cozy. I always go a little early to enjoy a few extra minutes of peace. I have never had a bad facial or massage. Always drink plenty of lemon water or tea after a service. Therapist orders. read more

I have on several occasions visited Bumble for a massage or a pedi. I figured that I would put them to the ultimate test. I reserved a spot for an all day extravaganza called the Jazz Fest package. This included a 1 hour relaxation massage, coffee scrub, mud wrap, mani and pedi and a Louisiana lunch to fit a queen! It was such hard work relaxing for 8 hours (sarcasm!) Bumble Lane indeed met and exceeded all of my expectations. When I walked out of there I felt like Dorothy, I was primped, buffed, and polished and ready for the yellow brick road. Special indeed! read more

The experience at Bumble Lane will blow you away. The staff is amazing and the entire facility is equally amazing. My massage was the best I've had and it was exactly what I had been looking for. Her name was Mary and I cannot WAIT to come back for another massage and plan to send my husband to see her as well. It was wonderful to be able to take a hot shower to rinse off all of the oils and they provide plenty of amenities to allow you to continue on with your day after your massage. I'm very excited to return for additional services. This is definitely my new favorite place. read more

Ok, first, I have been to Bumble Lane many many many times, set up lots of friends there for services, etc., but my massage yesterday was NOT GOOD. I had a 60 minute relaxation massage and I can't even describe the level of pitiful it was. I will have to find another place to be serviced as I was not pleased yesterday. I love the atmosphere and the products offered, but the masseuses are becoming worse and worse. Sorry to say it. read more

Love this place. I usually don't treat myself to fancy skincare products. I should, but I'm set in my ways. Anyway, I came in here at the recommendation of a friend. Love the store. The atmosphere is so inviting and the products are laid out so well. It's bright and happy! Was so excited to see they carry Bond No.9 fragrances! Heck yes! Samantha helped me a lot when I was in there. She led me to the Eminence line of skincare, which I guess is all organic stuff. I was in the market for an exfoliant and ended up taking home the Strawberry Rhubarb Dermafoliant. I use it all the time, it is the best and has really helped my skin. Like...visibly other people notice my skin looks better! She sent me home with a sample or two and I may be coming back for the Pear and Poppy Seed Exfoliant and some other products! Thanks Samantha and thanks Bumble Lane!l read more

Bumble Lane - Valentine's Day presents from Bumble Lane :) - Skin Care Near Me - Baton Rouge, Louisiana

Bumble lane really keeps up appearances. It's what continually pulls me back to this spa over others. The massages I've had are good, but so are others I've had around town. I can't say theirs is hands-down the best. That pretty much depends on which massage therapist you've booked with anyway. What I can say is that I love to come here to RELAX. Afterall, isn't that what going to a spa is all about? Bumble Lane just looks and feels like a high-end spa. It's quiet and soothing from the moment you walk through the door. The waiting area with it's dim lighting, plush chaise lounges and ice water sets the tone that you've left the hustle and bustle behind for a bit. Call me crazy, but this is what I pay for. Sure, I could pay less and go to a salon / spa, but I don't want to listen to hair dryers while I wait. I'd much rather be snuggled down in the soft, heavy robe that Bumble Lane provides with ocean sounds wafting from the speakers. A massage or facial is a luxury that I don't often get to indulge in. When I get the opportunity, I like to feel completely pampered, and Bumble Lane delivers! read more

I absolutely loved my experience at Bumble Lane. I've never had a massage or a facial before and figured I'd treat myself one day when I could part with the expense. When Bumble Lane had a sale in July, I jumped on it and bought a gift card at 20% off. Since I've never been to a spa I didn't know what to expect. I wanted a facial but didn't know which one to choose. So before I booked one, I used the website to contact someone at the spa to ask what to do. Not 30 minutes later I had an email from Casey letting me know I could book the customized facial and talk to the esthetician at my appointment to see what she suggested. So with that I booked the facial and was super excited. When I got to the spa I was really impressed with the locker room and the relaxation room. They had really good snacks and the robe was so comfortable. My esthetician was Jennifer and she was AMAZING! I honestly couldn't have gotten anyone better. We talked about what I thought were my problem areas and skin issues and she put together the best set of products and masks for me. When it was all over I was so relaxed. And Jennifer set out some of the products she used so I could have a look at them. She didn't try to push them on me, she just let me see them in case I wanted to buy them later (when I had actual money to buy these luxury items). So glad I bit the bullet and booked with Bumble Lane. I will definitely be going back and asking for Jennifer. read more

I'm in town visiting my bff and she had a gift card to use here, so we went here for the relaxation massages. My massage therapist was Eulia (not sure if I'm spelling it right, younger woman with an accent) was amazing. I have chronic pain and illness, and today was the first day in OVER A YEAR year where I've been essentially pain free ALL DAY and not had to take anything. read more

Had a facial with Taylor and it was a wonderful experience. Bumble Lane is such a relaxing retreat - Taylor was very thorough and did a great job. Looking forward to returning soon! read more

The store itself is extremely inviting with the smells of different soaps, perfumes, candles, candies and more!! The relaxation room is exactly what they say!! the low lighting, cucumber infused water, nuts and berries as well as apple and oranges. Like I said the place is really inviting. The only issue I had was customer service. When I entered the store I was not greeted at all. I went to the counter and a lady just starred at me as she folded robes.. not even a smile. The second lady was helping some and when she finished she was a really big help. if it wasn't for her i wouldn't have booked an appointment. I went to my appointment and the same thing... NO greeting at all!!!! What is up with these folks. Don't you like your job!! This was my first time at this location and the lady was so vague about going to the back. She gave me a robe and shoes and left. Thanks to the clients that were in the back helped me out and directed me of where to go. I go into the relaxation room and sat until my name was called. Once I get into the massage room, the guy did an awesome job of explaining everything. He really made my nervousness subside. He was professional and courteous. I thanked him and appreciated his time. If it wasn't for Darious friendliness and making me feel at ease Bumble lane would have gotten one star. The massage therapist are working hard being in the back being courteous and professional with great bedside manner. You all have poor customer service on the front end that could possibly ruin the great people you have on the back end. read more

Gift Card buyer Beware I called to make an appt to use my gift card for a pedicure. The girl asked me for a personal cc number to hold the appt. I told her I would give her the gift card number. She said it wasn't enough, needed a cc number!!! They already have the money in their till, yet if I miss my appt they will charge my cc again! Ridiculous! Don't give the gift of ID theft! read more

Tens tens tens across the board!! Impeccable service from start to finish!! Loved every minute of our experience there!!

First time client. I really think the front desk needs to do a better job of explaining the process to you. The door leading you into the "relaxation room" has a sign above it that says "EXIT", So after I changed I was extremely confused. I basically just stood there in my robe until an employee came along that i could ask for direction from. But even still, she only motioned me to the door that said Exit and gave no further instruction. The Relaxation Room is essentially a waiting room. Which is fine. But I didn't feel very relaxed, being that I had no idea if I was waiting to be called back or if I had to go back into a massage room to wait. All very confusing. The massage itself was a little lackluster. The woman I had talked the entire time. I was planning on just falling into sleep and only talking back in response of pressure or turning over. I never really relaxed during my massage and if anything I was just uncomfortable the entire time. I was really disappointed that she talked the entire time. I felt obliged to engage with her. My one word answers weren't enough of a hint and I don't like being rude and ignoring. Overall, awkward. She also gave no warning before applying something of a hot temperature to my back at one point. She asked me to acknowledge if the pressure is too firm right when she started. But since it wasn't, I had no complaints. However, she increased her pressure inconsistently throughout the massage and again- aren't you supposed to make sure your client is comfortable if you change technique? The changing rooms were dirty. There was food on the floor and the shower had not been cleaned either. Dust to be seen in areas around the rooms. Grime left over from showers from other people. Overall not impressed. read more

The only reason I rated a 3 is due to service. Massage was great. They keep raising the price so looking for another place. Had a gift certificate and was told only $20 was on it but was bought for $90. Girl could care less. read more

I frequently travel and enjoy getting a good massage at least once a month. I recently visited Bumble Lane Spa in Baton Rouge, LA for a deep tissue massage. The massage wasn't good, it was GREAT! My massage was with a therapist by the name of Day. She greeted me with a handshake and a smile. She asked me if I had any special concerns and as a result of her listening to me, I had an absolutely amazing massage! read more

Love this place. Every time I come to visit my friend, we get massages here. This time, I brought my daughter to celebrate her 21st birthday. They went above and beyond to make the experience special. We were put in a private room with champagne, cheesecake bites, and flavored water. Everyone we came in contact with, wished her a happy birthday. I would like to thank Dawn for being such a wonderful and helpful hostess, she truly made everything great! All three of us had great massage therapists as well!!! read more

Summer is an excellent massage therapist! Emily at the front desk needs training, her supervisor should monitor the phone calls that come in for quality of care and customer service. The products offered in the storefront are great!!! Excellent place to pick up Birthday and Christmas Gifts!!! read more

I've had a very rough week and have needed a spa day for a long time. I finally had the time to treat myself so I decided to splurge with a massage and facial. My massage was very nice and Beryl's hands are magically warm. Seriously, she's awesome. My facial was scheduled to start 30 mins after my massage so I sat back in the waiting area and read a magazine. I have zero sense of time but after a while, all the people who went back for their massages were starting to come back. I went to check the time on my phone I stored in a locker as there is no clock in the waiting area and to my disgust, it was 45+ minutes past my appointment time! I went to the front desk since it was obvious I was forgotten and they offered me a 30 minute facial instead of my scheduled hour. I was so angry and upset that the facial would have been worthless and my massage was negated since I am now tensed up again. It has seriously been a terrible week and this was just the cherry on top to finish it off. They will certainly charge you for missing an appointment but when they miss your appointment, all you get is a "sorry." read more

I've had two massages here that were average. I've also had a manicure and pedicure that was below average. I sent pictures to the management and they were nice enough to fix it for me. I would not return for nail care. I may consider a massage with another provider. read more

Bumble Lane was incredibly accommodating for our last minute spa party. Unfortunately Hurricane Nate preventing our group of ten girls to go to the beach for the weekend, but Bumble Lane gave us a wonderful spa day to end the weekend! Dawn was our host, and she was kind, hospitable, and so fun! She was wonderful, and we all appreciated her so much. She was the PERFECT hostess! Thanks to Dawn and the rest of the staff at Bumble Lane for a great day! read more

Bumble Lane is my favorite full service spa in Baton Rouge. It is centrally located within the popular Towne Center shopping area in the heart of Baton Rouge. While their services can be a bit pricey, the ambiance and extra amenities certainly make the price worth it. The locker rooms contain a whirlpool, shower rooms, and lots of free luxury products (lotions, shampoos, etc.) to try. The relaxation room is serene, comfy, and well stocked with fruits, nuts, teas, and fruit infused water. I have had massages and mani-pedis at Bumble Lane and have always enjoyed the professionalism of the staff there. read more

thank you, Bumble Lane. Though my husband's experience was not very good, he was pleased to hear from the manager and he said she was very helpful in fixing the issue. He is making another appointment and is looking forward to the sports massage he really wanted. I am grateful for the assistance and customer service. the five stars was for your response to his dilemma and care to fix this problem. Will follow up after the visit on the massage treatment. read more

UPDATE to last review: after months and emails between myself and the owner of the salon, the message delivered was a bit of a "too bad, I don't believe you." I asked my friend receive a refund and gave him her name and the last four digits of her credit card number. To date, I don't believe she's ever received any of her money back for the unused portion of the gift card, and I was never offered my money back for the definitely subpar service. read more

GREAT MASSAGE! GROSS LOCKER ROOM, SERIOUSLY GROSS! I've been on the hunt for a good spa in Baton Rouge since moving here, let's just say I'm still looking. The ladies at the front desk were very friendly and warmly welcomed my sister and I to the spa. We arrived early to take advantage of the hot tub but were disappointed and disgusted by it so quickly moved on to the quiet room within minutes of arriving. The locker room at Bumble Lane is not up to spa standards. It was musty smelling, and appeared to have not been thoroughly cleaned in quite some time. There was STUFF FLOATING AROUND IN THE HOT TUB (which was way too hot to get in beyond knee level) and BIG CHUNKS OF DUST HANGING FROM THE LIGHTS - see photos. Even the quiet room wasn't clean or tidy - there were empty, used plates and glasses on all the side tables and a used towel on one of the chaise lounges. No spa blankets to cozy up with either. I'm used to someone coming through the quiet room to clear dishes, fold blankets and make the space feel likes it's just been refreshed for me! Our services started on time and were both excellent. I had Day (not sure on the spelling of her name) and I'm not sure who my sister had but she really enjoyed it. - - - I wrote to Bumble Lane sharing my feedback, they replied a few days later with the below message... Hi, Thank you so much for your feedback. We really appreciate what you have to say as a patron. I am delighted that you both enjoyed your massages. I am extremely sorry about the unpleasant portion of your experience. The whirlpool is adjusted continually as requested to fit every person's preference. So we do struggle in that area to make sure it's comfortable for everyone. We encourage guests to shower prior to getting in the whirlpool because the lotion does leave a residue. We have taken care of the whirlpool and are currently working on a deep clean for the spa. Once again, thank you so for your feedback and I will pass along your report about your massage to Day. We look forward to seeing you in the future. Thank You, Ciara - - - I responded back with the following later that day and have yet to hear anything back... I appreciate your response. I wanted to follow up with an email containing the photos I took so you could see what was in the hot tub wasn't residue from lotion but trash or something else (cellophane like) in there. You can zoom in to the upper left filter, this debris floated to the too of the tub when the jets were on. Also included is a photo of the dust hanging from the ceiling. When paying over $100 for a "spa" experience, I expect the facilities to be maintained better and at least clean. I appreciate your response, however I am disappointed by your lack of interest in understanding my concerns further or offering me a consolation for my experience or time I've dedicated to sharing feedback with you. In summary - if cleanliness of a spa and good guest service from the Management team of an establishment is important to you - Bumble Lane is not the place for you. It's too bad, the massages were so good! read more

Bumble Lane - Dust hanging from the ceiling and light fixtures - this locker room needs to be deep cleaned! - Skin Care Near Me - Baton Rouge, Louisiana

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