Great experience at Hacienda Jaguar. Beautiful location and very helpful staff. The booking process…read moreand communication before arrival were very smooth.

Spent 5 days at Las Villas in Puerto Vallarta. It's hard to find the words to describe our stay,…read moreeverything was perfect. Pre-trip preparations were easy to handle and the villa staff were so wonderful. We had a party of 14, but the villa can sleep up to 18. The entire property is beautifully decorated. The staff made us the most amazing food and cocktails. The entire stay felt luxurious and relaxing. Leaving was the worst part, but we will be back in the future!

If everything goes well, then yes, this service provider makes it easy for the traveler but when…read morethings go wrong, there's no support and the property owner (who pays the fee) is given priority. I'd never recommend this company after our last experience when we were left with a horrible vacation when the property we rented had broken AC units and the owner refused to fix them which obviously, in the middle of summer, ruined every day of our vacation. The owner also refused to refund any of our rental and guess what, PVRPV offered no support even though their staff admitted the situation was awful. Look elsewhere for your rental or be prepared for being left to solve problems by yourself

This was our forth year renting through this amazing full service rental company. PVRPV.com is a…read moregreat company that offers a large inventory of different accommodations to rent and is full service. We have never been disappointed with them or the properties that we stayed at and all our friends that have used them as well, say the same exact thing. We have to give a shout out to our Concierge, Angel Cocula Reynoso. Each time he has given us great attention and service. He really added to our vacation experience and probably is the main reason why we continue to book through this agency knowing that we will be taken great care off and treats us well. Check out vacation rental company, you won't be disappointed. Be sure to ask for Angel!

If I could give them negative stars I would. My daughter rented from them in 5th of Decembre. The…read morerefrigerator was not working and took five days for a repairman to come. It was never fixed right. Electricity bill was atrocious and Alma said she would have it checked but never did. It had a beautiful bathtub that leaked from the faucet. My daughter was accused of stealing and bringing men into her condo and was being watched by the cleaning lady and another resident. The cleaning lady was caught with her ear to the door. In reality, my daughter was in town for medical treatment and the guys coming in and out were nurses from the clinic she was receiving treatment from. And her security deposit was never returned. These people just want their commission and do nothing to protect the renters. The building also was full of mold. We replaced the broken disposal at our own expense as well as a very expensive coffee pot. Despite her being very ill, there was no assistance to manage her issues with the condo. It also had termites. We left it cleaner than it had been in a long time. These managers fail at their responsibility

I can't STRESS how AMAZING of service we received. I HIGHLY recommend using Vallarta dream rentals…read morefor your vacation needs ! A group of 10 of us went to Puerto Vallarta for the 1st time last October and i found Vallarta dream rentals online and reached out they helped me find the perfect villa La Bomba ! Not only did they help me find the perfect vacation home but they were able to help me find a private chef , private boat and made my vacation experience by the far one of the most amazing vacations I have ever been on. Alma and Jeff were amazing , they were professional , helpful and outstanding I recommend them for any of your vacation needs !

From the owner: 8 villa rentals in stunning and private vacation community, away from the crowds. Beautiful houses,…read moreunspoiled nature. All.inclusive plan available.

Amazing location!! Beautiful penthouse!! Jaw dropping views!! This hotel is at the end of the…read moreMalecon which made it ideal to walk to the best spots of Zona Romantica. Just steps away from the beach, we had the best of both worlds- our own private pool and the beach all in what seemed like our backyard! Our private chef, Jesus, was phenomenal. Every dish had a flare of Mexican authenticity, fresh and packed with wonderful flavors. The only odd thing is that when you are in the penthouse, the elevator opens up directly into the unit. So, the maids and chef would already be inside the unit without you even knowing it. But, they were all so friendly and courteous to make sure they weren't disturbing us. The private roof top pool made all the difference to this trip. Loved, loved, loved it. This was vacation as it should be.

Once you figure out how to book, talk to your chef, it's all good from there. We were also able to…read morebook an in-room couples massage with the front desk. We had far too many rooms for just two of us, but had a blast. Looking forward to returning with the whole family in the future.

This was our first time staying at Pinnacle 180 which friends highly recommended to us. We were…read morehappily surprised it looked as good as the websites photos. Management certainly knows how to run a smooth, clean, friendly operation. We were greeted by Jennifer at the 24/7 concierge desk. She was helpful, patient and friendly. Over the next few days we met Daniel Alvarado at the concierge desk. He went above and beyond helping us, he was excellent! They both made our thirtieth anniversary celebration extremely special. When we were escorted to our ocean front one bedroom haven we were impressed with how well maintained the apartment was and of course, the magnificent views. To our surprise there was an anniversary card with a bottle of wine and glasses waiting for us. The waitstaff at the lobby bar and the maid service were all friendly. The Happy Hour is a fun and reasonable way to start the night before heading out to an evening on the town. A great Gay friendly location and neighborhood. We can't wait to return!

We love this place. Conveniently located close to the Zona Romántica. It's on the hill and the…read moreviews from the rooms and pool are amazing. Security is tight and they will only allow visitors from 7am to 11pm(they take the persons ID at the front desk and give it back when they leave) - for some this is a plus, others a negative. Everything is clean and new. AC is great and the bathroom is not too small. Overall a nice place. Staff are very friendly!

SP R&R do real estate as well as rentals and are exceptional! My wife and I recently decided to…read morelook into purchasing a retirement property in San Pancho, having previously only done basic homework on the Mexican purchase process. After initially wanting to purchase a completed home (the thought of building on a vacant lot was somewhat daunting) we ended up purchasing a vacant property and are about to start building. From beginning to end SP R&R carefully and meticulously held our hands through every step. On the first day that we walked into their office, Nathaniel met us for lunch and explained the entire process in detail. His patient and comprehensive replies to every question convinced us that we were in good hands and dealing with an agency of outstanding integrity. Not only did our agent Fernando have the patience of a saint while we dithered and changed course on our purchase options but he arranged property surveys, provided information on utility availability, came with us to meet with architects and builders and even helped us open a bank account in Puerto Vallarta. At the time of closing, we were not able to be in SP ourselves but had no hesitation in giving power of attorney to Nathaniel to act on our behalf. It is difficult to exaggerate our appreciation for the entire team at SP R&R all of whom we now consider good friends.

You are better off using one of the established firms in Puerto Vallarta. This company started in…read morerentals, where they do good work, but they are not good on the real estate side of the business. We had a terrible experience with them. They did a disservice to the seller by not including all potential offers and excluded certain buyers from the bidding process.

Ales is the best! You will want to work with him on your rental. Professional and knowledgeable…read more Found exactly what we requested.

Do NOT trust with your money. I reserved and paid for a…read morecondo in full several weeks ago. Yesterday, I received a refund with no explanation as to why my reservation was cancelled. The reservation was for Christmas-New Years Eve so prices are now extremely high. I've been calling and emailing management but no one is answering.