This used to be my favorite hotel. The management was wonderful so accommodating. I stayed there 18…read moretimes in the last two years. Then...management changed. They tripled the price. Ran off the quality employees, Fired the night crew, took away the TV at the bar. quality of service lowered tremendously. To top it off this month because I couldn't afford it. I stayed a couple doors away. I went to visit a friend who was staying there. I greeted the management, they called me by name, and said said that I am not permitted on the property unless I am a paying guest. Mind you I can't begin to express how many guests have been over to the hotel with me in the last year and a half. The people of Vallarta are typically the most accommodating, wonderful people. This place is now sadly the exception to the rule.

I guess I will be first to review this hotel, I stayed here about 15 years ago it was called Sun…read moreVilla hotel. This hotel is a few blocks from the beach. The hotel is super clean rooms and grounds. They have a bar but it was never open when I was there. There are lots of chairs and lounge chairs near the pool area as well as a little bookcase with books for trade. The hotel has a locked gate at night and a guard around. Rooms are cute with little deck. Rooms also have a Microwave and a little fridge. They offer very clean towels and soap and shampoo. I had my room cleaned each day. Will stay again for sure.

Residencias Molino de Agua is the premier condominium complex in Puerto Vallarta and where I choose…read moreto stay when in Vallarta. It is Located directly on the Malecon, on Los Muertos Beach and is steps away from Olas Altas shopping district in Zona Romantica; the Romantic Zone of Puerto Vallarta. The complex sits right next to the Rio Cuale where the river meets the ocean. Molino de Agua is less than 30 minutes from PVR (Puerto Vallarta International Airport). It's location doesn't require that you have a car because you are within walking distance to great shopping , galleries, sightseeing, and the best restaurants and nightlife Puerto Vallarta has to offer. The units feature balconies on both sides of the building. The large main terrace comes with fabulous views of the ocean, and the smaller balconies located in the bedrooms give you the sights and sounds of bustling old Vallarta and the Sierra Madre Mountains and city lights on the front side of the complex. The Residencias has it all: amazing gardens, infinity pool, 24 hrs. security, and access to the Malecon and Los Muertos beach. This complex is absolutely beautiful and quiet. This is NOT a party palace because the units are privately owned, and I highly recommend it for a comfortable, relaxing and centrally located stay.

So the building is beautiful with awesome view and in the old town. But what you have here is rich…read moreowners and owners that rent units out and the two are at war and the ones that pay the price are the renters. The staff is constantly saying stuff to the renters and it was NOT just our party we talked to 2 other parties having the same problems. The staff went as far as to call our room and ask our guests from a nearby hotel to leave, not due to noise just time to go. I could go on and on but no need but I suggest if you want to have a relaxing vacation look at other places. Do be fooled by the photos it's nice but truly trouble. I have need to Mexico a 100 times this is the first time I've ever had an problem.

We had the pleasure of staying in this hotel 10 days. For…read morethe price, it is a great value, it is fairly small, very clean, the pool area is very nice with great views of the beach and the city, the location is safe, within walking distance from the beginning of the malecón and there are plenty of good restaurants, bars, taco stands and coffee shops within a five block radio, there is also a supermarket two blocks away. The pizzeria La Notte around the corner is very good. The biggest asset in this hotel is the staff, they are amazing, we dealt mostly with Alondra and Francisco and they both exceeded our expectations. I highly recommend this hotel.

Ok, the picture you see on all of the headers is possibly yours... if you pay the right amount of…read moremoney! I thought I did that! Nope! I got one of the 3 -$hittiest view rooms they have! Haha! Almost comical while I'm writing. The hotel as a whole has potential! When I was welcomed in to my room, it was an immediate, NO! Room 206 The nice man assured me for 300-1000 pesos more I could get an upgrade. YAY! No brainer! Nope, it was soo much more...5400 ($300US) plus what I was paying already? Wait, for a first floor view of the ocean with a queen bed? No, and it turns out, it's more of a view of the driveway, with the beach in the background between two buildings. Beach is literally right there, that's a bonus. By no means, is this a $600 hotel, regardless of where you are placed.

Outstanding customer service!! One of the best service in the world. This is a luxury destination…read moreand is beautiful!!, The room we stay was beautiful and great view. We have breakfast every morning at VENAZÚ, was delicious, again excellent customer service, the presentation of each dish, the flavors of the food and the service was first world!!. The pools in this hotel are amazing!!.

The property is nice but isn't a great hotel. Service is mediocre. Management/ front desk is…read morelacking communication. Spent an entire week there and had issues with our room etc. Every time I would speak to front desk they would take care of it and pass on the message and found out on my last day non of it was ever "passed" on. Tried to reconcile issues it's been almost 1 month and have not heard back. There are other great cleaner hotels within the same price range so save urself.

Another wonderful stay at Flamingos! Our 3rd visit did not disappoint. We loved seeing our favorite…read morestaff members again--hostess Aylin gave us big hugs upon seeing us and Enrique, Edel, Yomar, and Raul are terrific dinner waiters. Miguel and Augustin are awesome beach waiters! And the other Augustin is terrific at the gym. Javier was attentive at breakfast. Elisabeth was the best morning server! Eduardo and Antonio are excellent bellboys who remember returning guests and are extremely helpful. Aqua fitness was especially fun with Brianna and Gabi. The spa services were super-pricey but thankfully we were able to use some resort credits there. Pressure was way too soft for massages though, except for Petra who was very skilled. Swedish massages were a joke--just felt like lotion was being lightly applied to the skin. Beach massages for a fraction of the cost are truly the way to go! The hydrotherapy area is lovely, however, and Roberto is amazing on the men's side. Ernesto was super-helpful at water sports. Creperie should definitely open at 3:00pm vs 5:00!! Housekeeping is very thorough. Hoping Saturday fireworks will return-we really missed seeing those! The staff are very appreciative of cash tips throughout the day (we bring LOTS of $1s and 5's even with all-inclusive plan). Cons: Some maintenance issues were frustrating--broken elevator one day, air conditioning needed attention, as did broken makeup mirror. Planned power outage for 5 hours was very inconvenient. Hairdryers are weak, as is dryer machine for laundry. These need updates. And Check-in always takes way too long. Nonetheless, we really love this resort and hope to return time and again.

If it weren't for the pushy sales people, I would highly recommend this place. However, I'm not…read moresure I'd go back because they were so obnoxious. We didn't even go to the presentation, but had to decline multiple times. A timeshare is sold as an alternative to a vacation home, but being a guest shouldn't mean we are required to spend 3-4 hours in a high-pressure sales pitch. Others in our group went because they were told they'd get a trip to the botanical gardens, but it was too late to go when they finished. What a waste of vacation time. Too bad, because the property was lovely and the people of PV seem wonderful. I'm sure there are better places to enjoy this beautiful city.

Normally, not our choice in location when taking our quick getaways to Puerto Vallarta but decided…read moreto try something different this year. We made our trip back in April and then again in August 2025 So, the decision was to find a place where we didn't have to uber around to get to our favorite bar spots but to be able to make quick walks from our hotel during the day and at night. The highlight of our decision in staying at Los Arcos Suites was due to location, price and unit amenities. We were practically less than a mile away from everything we liked: romantica zone, shopping areas and the malecon. It was perfect. Los Arcos Suites is hidden down a small street, an actual dead end street where both hole-in-the wall like sibling hotels that are across from one another (Dona Casa Susana and Los Arcos Suites). One would never know from the outside looking in, that Los Arcos Suites is quaint, with a calming and peaceful ambience. Throughout the place (lobby, hallways, walls and inside units), one will notice religious images such as, Guadalupe, Virgin Mary, and a Cross; nothing over the top. It might be safe to say that the owner of Los Arcos is of Catholic background or, just loves to adorn its hotels with religious decor. Our unit was nice, had a kitchenette fully equipped, a balcony looking over on the street side and the best working air conditioner ever. You can . My only issue is that that water was not warm enough in the evening time. We had maintenance check on this issue, but I don't believe any improvements have been made as my friend's room remained the same. Playa Los Arcos, I call the older sibling of Los Arcos family, sits on the beach side. Like its siblings, it too is hidden, however, with much more better visibility to the public. The street itself is busy but crossing these small streets around town is safe. Same decor concept that of Los Arcos suites and Casa Susana, but larger hotel and pool size. I can't tell you enough how good their restaurant's food was - it was tops. Their buffet, across the board, covers all kinds of dishes, a nice assortment that everyone would like an all-inclusive. The restaurant's decorative and food presentation was on point. We were not only surprised to be offered such a nice treat as the buffer during our stay at Los Arcos but impressed with its other outside amenities. Staffing....all desk staff, servers, bartenders, and cooks were friendly and hospitable. And, in most cases, the servers we've had were friendly and attentive. My traveling group and I plan to return again. If not this year, hoping early of year 2026. Side note: On beach area: multiple foot and full body massages, food vendor, clothing vendors and lots of restaurants along the beach area Street area: pharmacies, restaurants, all kinds of shopping, banks, taco places, etc Recommend

Hotel has a nice beach area where they provide chairs and umbrellas. However you have to get there…read more30 min before they even start putting out the chairs because people reserve "thier spots" with towels, etc. Then they don't how up till after noon to use them. The guests are very entitled and rude about the beach spots and staff does nothing to discourage it. Made for a very unpleasant stay. The front desk states there are no beach reservations but they do nothing to enforce that and the guests stake out big areas of the available beach.

The hotel is the oldest in Puerto Vallarta, but the amenities are entirely up to date. Extremely…read morefriendly staff, great food. Rizo is a wonderful waiter

Room 302 Positives:…read more - Location, location, location. At the start of the Malecon across from McDonalds. Hotel is oceanfront. Easy walk to Romantic Zone. - Clean, simple room. - Good service. - Good restaurant. - Check their website for rates but also check other travel sites like Priceline and Agoda for better rates. Negatives: My room had a view of both the ocean and the Malecon. It was the least expensive room offered. It was noisy late night since the bars were still open next door. In the mornings about 7am the same bars would play music as they cleaned and prepared for the new day. If you are a light sleeper I recommend upgrading your room selection and not booking a town facing room. The hotel is oceanfront however it does not have a beach. You have to walk 200 ft to the next door property to access a sandy beach. The current is pretty rough and not recommended for kids, in my opinion. Overall: A good place to consider staying and I would stay here again for a couple of nights.

Loved my visit here. It reminded me of a place I once knew. Everything about it just made me…read moresmile. I walked away with lots of creative inspiration. Beautiful grounds, architecture and vibe. The staff, the food and drinks were all wonderful. I mean the views at this property was just wow. Everywhere I walked was just full of charm. Mel M Yelp 26:6

I love this hotel! Super romantic and private. Perfect place for couples. You can just feel the…read morelove in atmosphere. Everything about this hotel is first class. When we arrived we were greeted at the gate by our concierge Denise. She was super friendly and very professional. She escorted us to our room. Gave us a tour of the particulars and then sent us welcome cocktails, top shelf craft cocktails. We walked from property all over Zona Romantica. The location was wonderful. We stayed in Sandpiper. It felt like we had our own private pool. The room is gorgeous and very comfortable. Loved the shower! I wish we had stayed here longer. Will we definitely return. Te quiero mucho Puerto Vallarta!