I loved shopping here. The quality and selection of the items is really great - they have some…read morepretty unique items. Ken (who I believe is the owner) was really warm and friendly - and super helpful answering questions about the new suit I was looking for.

Went in for a new suit after moving to the area. These folks know clothes and how to treat a…read morecustomer. Great experience from start to finish. Will be back. Highly recommend.

I'm laughing as I write...90% of my shopping is done online. ALL of these retailers will be gone in…read morethe very near future. Brick and mortar is done. Toast. I honestly don't understand how anybody walks into a store these days to make a purchase? Must be the baby boomer market holding on for dear life. I haven't purchased a "wearable item" from a physical store...in about 17 years. However, my wife convinced me to try The Rack. I was pleasantly surprised. She went her way, I went my way, we met in the middle after 2 hours. The store was crowded and the customers were carelessly shoving unwanted items anywhere. Think Fordham Road meets the Westchester Mall. It's an eclectic mix. The employees, were diligent in trying to keep things in order. I'd be dropping F bombs at these customers. Pigs. I was also pleasantly surprised that an employee approached my wife and I, as we struggled to carry all of our finds, and brought us a cart to make it easier. Really? Wow! Excellent service. I wish I knew her name. Dare I say this...I'll be back! Loved everything we purchased and we saved a bunch of money on designer duds. I'd give 5 stars however...there was an employee drunk in the ladies shoe section. I felt bad for her but she was wasted. Smelled like a bar and kept asking if we needed help. Very nice but confused. At least she wasn't an angry drunk. Still, shouldn't be drinking while working...not a good optic. Had a great experience and will be back each season. Wow, brick and mortar captured my share of wallet...in 2017! That's impressive!

I recently visited Nordstrom Rack at City Center with my sister while she went to pick up an online…read moreorder, and unfortunately the customer service was very disappointing. We were not greeted upon entering, and when my sister approached the register to ask about her pickup order, the employee behind the counter seemed completely uninterested in helping. After my sister explained she had received the pickup email about two weeks ago, the employee immediately said orders are automatically refunded after one week if not picked up. She didn't even bother checking to see if the order might still be there. On top of that, the store itself felt very dim and dingy. The lighting was poor, and several pieces of luggage on display looked dirty and used, especially the wheels. Overall, not a pleasant shopping experience and unfortunately not a place I would return to.

The stores look like they are closing, on my last visit there was very little merchandise in a…read moreseasonal climate where Fall should be in full swing. It appears that the online business has higher end merchandise and interestingly enough while there is little brick and mortar to actually see and feel things you would think that they would use this to their advantage. Please do better for your costumers.

Big selection of designer clothing. Very generous return policy. Can definately find some good…read moredeals. Only thing I've noticed is that is always empty. It looks like they are falling off. Not alot of young buyers here. I doubt it will stay open long.

This was an incredible experience here at Brook brothers. I've been shopping there for years and…read moreneeded an emergency suit for a musical performance. Long story short, Michael the salesman helped me pick out two suits at an incredible deal. Additionally, they help me find matching shirt and bowtie. The suits fit amazing but needed slight tailoring. Because I was in an extreme rush they agreed to finish the tailoring as soon as possible. It was all done and bagged up for me in 30 minutes while I went and grabbed food. I can't stress enough how awesome it was working with the manager and Michael salesman. I will have these suits for years thanks guys!! Sidenote, I came in quite flustered and they're confidence and calmness helped to make the whole process go very smooth and quickly. Cool dudes dude for sure.

Horrible experience here recently. The salesperson was rude and unhelpful. I do not like this store.read more

Great location they just need MORE HELP! Upon walking in there was a lot of customers and 2 sales…read morepeople. If we didn't have to figure out who actually worked there, our experience probably would've been great! There was one sales lady there who was great! She was moving as quickly as possible. Would I go to this location again? Absolutely!!

Horrible customer service from the minute I stepped into the store. Dismissive and unhelpful. I…read morewasn't, but what if I needed a suit for a funeral or major event??? Had no interest in helping me. Avoid!!!

Everything, rented a suit for my son from the Fairfield store for a wedding. The person who…read moremeasured him got the slacks 4 inches too short. I had to drive 40 minutes 3 separate times to pick up and the fixed slacks, and twice was told they weren't in yet. The third time they said the pants were on a truck in Pennsylvania. They agreed to deliver them to a location near my home the day of the rehearsal. When they arrived they were still too short and needed to be pressed. Never again

They helped my son buy a new suit, shirt, tie and shoes in an hour. They had it tailored on the…read morespot. Amazing service and saved the day!

Just picked up my suit today and could not be happier! I was…read morefitted by Richard M, and he completely dialed it in: suit fits like a glove. Compared to other options out there for custom/semi-custom suits, I believe that my.suit offers an incredible value and also remarkably quick turn-around. Highly recommend my.suit, and especially the Westchester location, and Richard M.

We had a suit custom made for my son . Cassie went about and beyond to explain every measurement…read moreand detail of what a custom suit should and shouldn't have . She spend an 11-2 between measuring and design the suit . We were blown away when we went to pick up the suit after 2 weeks . The detail and craftsmanship is worth every penny spend .

Tamara and Leanna were both pleasant, helpful, and patient. I left part of a clothing set there and…read morethey set it aside for me to return for pick up... no issues. Patient because my phone dropped calls twice! I'll be back.

I normally shop online because it's easier for me, however I had to go into the mall to another…read morestore so I parked in the Nordstrom parking lot. They have a decent amount of handicap and regular parking spots. They also have elevators as well. I was briefly browsing the different departments. They have three floors with different departments such as a kids/toy section, shoe department, cosmetics department, women's and men's department. Everything was well organized and there seemed to be plenty of staff to assist with purchases. I didn't interact with the employees as I was just passing through. Finally if you work up an appetite they have a cafe within their store. Go try them. The food is great.

This was my first time visiting The Westchester mall and I was very impressed! They have a mix of…read morehigh end and other retail shops. It's a lot larger than I thought, so be prepared to get your steps in. I love that parking is only a $4 flat rate. I do wish they had more of a food selection though.

Nordstrom Neiman Marcus and all the other stores. Parking lot is $4 flat fee. 20 min free. Not…read morebusy during the weekday. They have venchi chocolate and gelato on the 3rd floor and a food court on the 4th floor. Sur la table, William Sonoma, Uniqlo, Tommy Bahama.

Needed some quick help with a dress that I was wearing the next day to a wedding and the help that…read moreI received was outstanding and caring!! We are so lucky to have this business in our community and I more than highly recommend these kind people and business. 10000000% recommend! THANK YOU!!!

Visiting child needed a button sewn late on a Saturday afternoon. Not only did they take care of…read moreit, but they reinforced the other buttons--and did it all at no charge! Terrific service makes it clear that they've earned their long history in Larchmont.