Our visit to this location on August 28 was an absolute disappointment from start to finish. We ordered two #5 meals, and the quality and preparation were completely unacceptable.
First Meal (#5 with Fries & Pop): We paid $1.50 for mushrooms and got five tiny pieces -- what a rip-off. The burger was drowned in so much mustard it had to be scraped off just to eat, and the fries were stale and cold.
Second Meal (#5 with Onion Rings & Pop): We specifically asked if the burger came with leaf lettuce like the photos show and were told yes. When we got home, it had shredded lettuce instead. Even worse, the onion rings were still frozen inside -- we had to air fry them ourselves before eating.
Between the overcharging, the misleading information, the poor food quality, and the fact that part of the meal was literally served frozen, this was a complete failure.
We emailed management privately before posting this, giving them a chance to respond. They never did. Based on this experience, we won't be back unless major improvements are made. read more