There's nothing good about this place at all. I've been here twice both times made me want to quit eating forever. The service is rude slow incompetent and completely useless. I ordered two whopper juniors because they were on sale. I thought well maybe they will be fresh since they're on sale and plenty of people should be ordering them, but I was wrong now it's 11:30 AM prime lunchtime and both of the buns were so hard I couldn't even attempt to bite into them. I went inside immediately to get a refund of course that was extremely difficult to get. They can take your money, but they can't seem to refund your money. I ended up just leaving without a refund without any food much angrier than I had showed up. This is the last time I will ever step foot in any Burger King in the entire world. Burger King is dead to me. I have been screwed over by Burger King for the last time. This isn't the only location that sucks extremely bad. I can't even think of one good location at all. Go out of business already you loser no good people. read more

Sick and tired of Alabama dumb! Illiterate, no skillsets. Order a double whopper and get a single whopper. $4.00 to them, less food for me. Instead of shrink-flation, I get ripflation! Never order from them ever again. This is not the first, but is the last time. These idiots cannot make a simple burger. Pathetic! read more

This place would be good if the food was hot. I'm not sure if it's there signature but there food is always cold from the fries to meat to the bread it's horrible. An they tell you it's fresh so they wont have to cook it. Then your arguing over the money your spending. I honestly don't recommend this place the food is just to cold. read more

THE slowest drive thru in history. I got stuck in the drive thru and couldn't get out of line once i realized how slow it was moving. I literally waited over 30 minutes only to receive cold food! 1 star is a generous rating! I should've known it was going to be trash with the broken speaker box and broken receipt printer. read more

Service was slow today very slow 4 cars ahead but I didn't mind my grandpa wad very rude to yall and I am sorry in a way yes yall should be faster but the poor girl was trying her hardest to get things done location 5001 bond blvd Bessemer Alabama read more

This place is the most disrespectful mess up I have seen. Messed my order up and when trying to correct it they reached back without looking and closed the window in my face. blatantly ignored me and basically stole my money. Never have I had someone purposely act like they didn't hear me then when I didn't drive away just closed the window. They gave me an item worth less than the item I purchased therefore they store robs customers. read more

Worst Burger King I have ever been in period. Most of the employees are hateful and are there not to serve but get paid. The manager I complained to about them not getting my order correct lied to my face. The owner has lost my business until they get employees with good attitudes and desire to WORK! read more

Awful service. The lady at the window was an absolute bitch. Their menu was jacked up and unreadable. Zero stars. Go to any other Burger King. read more

DO NOT GO HERE! This place is dark gloomy and gross. It should be closed down to something else or have better management. Yes they scored a 95 on the help departments clean score, but the workers seems to be unenthused about being there. The guy at the drive through window had gloves on but they were to protect his hands and not the customer it seems. He grabbed the window, prepared soda's, food, and rang up tickets all while wearing the same gloves. It's disturbing that they're too lazy to change gloves/wash hands. My food was not what I ordered and was old and stale rendition of a regular Whopper. Every time we go there there's an employee outside smoking. read more

Burger King - Nothing Appealing. I was served a stale old Whopper - Fast Food Near Me - Bessemer, Alabama

The only reason we went was because my daughter wanted the vegetarian impossible burger. Which she liked. Guy taking Orders was less than enthusiastic. Wanted water w no ice but we got tea w no ice. Food was pretty cold especially the onion rings which were the only thing I was looking forward to. Forgot straws and had to go inside. The bathroom floors were extremely wet from being mopped at 2:30 pm. My chicken sandwich was actually decent just cold. read more

Burger King - Chicken sandwich - Fast Food Near Me - Bessemer, Alabama

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Love the Burger King. Love the new staff. Great place for my grandchildren. They have a ball in the play area. Will be back read more

Burger King - People's have fun. Great eat family and food - Fast Food Near Me - Bessemer, Alabama

Pros: 1. Service is on the friendlier side of the scale; it could be worse. 2. Workers are usually polite. Cons: 1. They seem to be understaffed, which equates to slow service. 2. Like most fast food places, they could be more accurate with orders. read more

I like this Burger King. I have never gone through the drive-in window. I always go inside, even for take outs. The staff has always been very nice to me. I have never had any problems with food or service. Yes, they are understaffed but most places are these days. I have always found it to be one of the cleaner BK's I have been to. And with a coupon, you can get a meal for around $5 plus tax. Where else can you consistently get a lunch for under $6 ? Overall grade: B+. I will continue to come back read more

When a customer ask politely that they Don't want mayo and Ketchup on their sandwich. Tell the kitchen staff to respect the customer. When you put it on anyway that is rude and unprofessional. I do need remind you when your at Burger King you do it the right way read more

How does this place even stay open? 7 people ahead of me waiting for their orders; counter staff had no idea who got what, in what order. Receipt numbers didn't matter, since their printer was broken and they couldn't print receipts anyway. 30 minutes later, I finally get my food, AHEAD of several people who had been waiting before me. Avoid this store at all costs. read more

Need to shut this place down. 1. Ordered a cheeseburger 2. Got a whopper 3. Took said whopper back to get cheeseburger. 4. Served a warmed up microwaved patty on original whopper bun. 5. All while cousin of manager was getting free food behind us and 4 others were waiting to order. Did I mention this all took only 35 minutes? Nothing like having the manager yell at everyone about the 7 min drive thru. NEVER AGAIN. read more

The staff very poorly trained,Friday December 7,2018. 840pm,ordered Double Quarter King combo for $8.90,straight off the broiler,crew member attempted to serve me a microwaved heated old meat and cold onion rings made right after I complained,Sunday December 9,2018 ordered same meal at 1111am again cold meat and old ass onion rings served in 1minute and 15 seconds takes at least 3mins for meat to cook thru broiler, 'What happened to HAVE IT YOUR WAY?",service was corrected after complaining about it again spent another $9.12 and they want $15 an hour. read more

There is always something not right there. Drink machines are sometimes down, their drive throu is sometimes not working, yes you read that correctly. They take your order and make you pull up to the curb, even when no one is behind you, it so you are out of the cameras way of being timed. read more

This is the absolute WORST BK location. Order has been incorrect EVERY SINGLE TIME I've been here. They're lazy & inconsiderate. They do not care about their customers whatsoever. read more

Given a cheeseburger with ice cold slice of cheese. Asked for it to be heated & then they evidently microwaved it far too long burning off cheese and all condiments. No replacement burger. Diet coke tasted gross. Manager standing behind employee just staring & offering no apology, concern or correction. This is why the line next door at chick fila is wrapped around the building. Do not eat here. Terrible food and terrible service. I have learned my lesson and won't be back again. read more

Went through the drive thru at 6:00. Ordered 2 combo meals. Was told to pull up like the other cars ahead of me. Waited in my car until 6:20. I was fuming. Went inside and asked for my money back and the staff asked what my order was. When I told them, they looked shocked as if had never ordered it, even though i had my receipt and i had indeed paid for it....21.00 worth!! The staff asked me if I wanted the drinks. They even asked me to go back to my car and bring the drinks back in. After doing so, i got my money back with no apology or excuse. I have "given up" on this exact restaurant multiple times as i live nearby. This will be the last I can promise you. Treat this building as if it houses the plague and stay away. read more

This is the worst Burger King ever!!! Their burgers taste like they have been laying under the lights for hours, the buns taste like mold. Absolutely nothing good about this place. Save your money and your body skip this Burger King. I don't know how they stay in business, their parking lot is always empty. read more

We waited 20 mins for our food. Six other family's got their food before us, one family had about ten people ,all these family ordered after us..my wife said sumthing and the girl said I'm only one person and walked off after another 10 mins she ask for our ticket then was running her mouth ,then a guy comes up and asked what we ordered ,we told him the girl has the ticket ,then the girl puts her hand up and said she wasn't going to touch our order because she was fucking pissed. Finally got it everything was cold. The place sucks. read more

I thought this Burger King had finally gotten their act together several months ago...apparently not. We tried it again yesterday and will NOT go back. Rudest cashier ever. If there was a manager present, they obviously didn't care that their employees were rude to the customers. To make matters worse, nothing about the order was even right...if you order the "Bacon King"' and pay $7.99 for the combo, shouldn't it have BACON on it?? My husband actually took his back in and was treated rudely again, as he watched several employees get in an altercation behind the counter. This location needs to purge this staff, hire a new one and have them take lessons in customer service from the folks next door at Chik-fila. Paying customers don't like being made to feel like a nuisance for just coming in for a meal. read more

Worst service and smelled like sewer and like they clean it with cooking grease, took about 20mins total between getting someone to take our order and to get our food. read more