A very disappointing experience with my grandsons We came for dinner and there were 5 of us in our party. So the order was on the large side. We ate in the dining area. The cashier was friendly, but the order was messed up. I think of the five orders, only two were correct. Water was replaced with a lemon drink, fries were omitted, one sandwich was missing. We were late in getting the boys fed, and they were cranky, so finding meals messed up added to their bad moods. This is probably only the second time I have been in this particular location. I hope it improves before I ever go back. read more

Chick-fil-A - Fast Food Near Me - Bessemer, Alabama

the chick-fil-a in Bessemer only care about there drive-tru customer. If you go inside or pick up food inside you have to wait forever. Some employees are very disrespectful to customers. I will never eat at the chick-fil-a in Bessemer ever again. read more

You can't go wrong with food from Chick-fi-a. I love their grilled nuggets and side salad. Their Mac and cheese is pretty good too for fast food. It doesn't matter what time of day you go the customer service is always top tier and bless those employees taking orders in the cold. Great casual spot for kids and adults. read more

Most every Chick-fil-A in the world is good to go to bc they all have a similar way of operating so it's the nicest fast food option of all. This one is nice and the servers were nice here. It was super busy as they all are around lunchtime but they still served quickly as normal. And the new Bacon sandwich is yummy. read more

Chick-fil-A - Grilled Chicken Sandwich Meal with the new Bacon flavor option. - Fast Food Near Me - Bessemer, Alabama

This place stays busy, don't they all? Everything is just what you'd expect, the look, the service, the food, but you need to make sure you get your sauce(s)! read more

Has good costumer service has never let me down you get your food fast and great service Nice people 5 stars. read more

Stopped in this morning around 7 am to grab 20 chicken biscuits for a work event. They had my order ready in less than 15 minutes. Always great service and the biscuits were delicious. read more

This location needs to be shut down. The first location that I've been been to that's been so bad I almost threw up. The tea legit tastes like they used toilet water to brew it. Disgusting. read more

I found a hair in my nugget. Not the first time and obviously not the last. Thanks Lee from corporate customer support for wasting my time! Save time and avoid hairy nuggets by going to the 150 location. P.s. if you find a hair in your nugget they don't do anything. They won't even give a refund read more

I don't know what's going on at this location but I've been here 3 times since they reopened and it's slow as molasses.

The food I ordered today the nuggets was fresh but the waffle fries was not so do something about it they taste like waffle fries from lunch so please make fresh through out the day read more

Hey, y'all, it's Chick-fil-A so you know the food is great! Fortunately, the folks at the location, as well as every location, are the best! I placed a mobile order using their app for the first time last night. I think I half expected it to be harder to pick it up through the drive-thru than it would had I parked and just gone in but they were packed to the gills! Again, because they were busy (always are) I thought it would probably be a little longer. Imagine my surprise when we were approached in the drive-thru line to take our order and I told her we had a mobile order. She got my name and said it would be ready when we got to the window. I didn't expect it to be that easy! The food and the service was top notch! If you haven't downloaded the app, do it!! Ordering through the app and picking it up in the drive-thru was so easy!! Oh and get the frosted lemonade!! You'll thank me later!! You're welcome! No food photos! We ate it before I got any. Oops!! read more

My Wife's loves Chick Fila. I personally I'm not crazy about it. A happy Wife is a happy life so I'll give you 5stars.

Since reopening this is by far the worst Chik-fil-a!!!! It's crazy I waited 25 minutes in the drive thru!!

I'm just frustrated. Granted, I woke up mad because I had to be up so early on a Saturday. But, first off I asked for fries instead of hash browns (I always do this) and was told I couldn't do that, and then told I couldn't scan my points because the transaction was over but that I would get a receipt and could put them in that way. Well, not only was I missing a chicken biscuit that we paid for but I also didn't get a receipt. Not happy with this Chick-fil-A experience. read more

Awesome food, as usual. The staff is extremely friendly and pleasant. The whole drive thru situation is odd and sometimes doesn't flow well, but you can't beat the fresh, hot food always served with a smile and kind word. read more

The food was terrible and cold and on top of that about 30 minutes after eating my nuggets and fries I puked in my vehicle and the only thing I ate was the chicken and fries from here I felt fine before I went in even had a job interview that I had thankfully finished before all of this happened over all service was also not the best the lady behind the counter was not the nicest person you could come across in other words it's not her pleasure to serve you and the staff is just running no organization like most other chick-fil-A's out there and the inside of the chick-fil-A was like any other except you could not get your own straw and of course they did not give me one, so I had to go back in and request one. Overall a really terrible terrible terrible experience. I will never return to this Chick-fil-A and more than likely any other Chick-fil-A. read more

Food is typical chick fil a so if you like it it's fine. The problem is the service. Most chick fil a drive thru service is great and amazingly fast however this location is as bad as it gets. Sat in line forever without moving. If you're going to eat here skip the drive thru. read more

Awesome customer service as always!!! I received my free chicken biscuit as well as free hash browns. The food was great and wasn't cold!!!

I drive for a food delivery service and have been sitting here in the curbside order Lane like we are supposed to do now for a good 5 minutes and no one has even approached my car yet to ask about my order. I've tried to call the restaurant several times but someone just keeps picking up the phone and hanging it up without saying anything read more

Sometime the food is good and sometime it isn't good no different from any other fast food restaurant. One thing that chick-fil-a gets right everytime is their customer service. If your having one of those days, a trip to chick-fil-a will definitely change things, everyone is always so polite and pleasant to deal with unlike other fast food restaurants. read more

My son's favorite. They are always fast the dining room and play area are always clean and the staff is always friendly.

I realize I cannot complain about long lines at Chickfila because they all have them, but these are the worst. In addition, their routing for the lines are extremely confusing. You have to go one-way all the way around the building and stay within the cones. However, people are always confused and cut in line. I can't even assume they are doing it on purpose because their lines are that confusing. read more

Lunch hours get hectic for an average Chick-fil-A. Be ready to sit for a while during lunch. Overall, great. Order is always right.

Honestly the slowest service I've ever gotten at a chick fil a. Ordering inside was taking so long we actually left to get in the drive thru. Which was still slow. But better than inside. We were on our way to a funeral and stopped here because they're usually so fast. It wasn't even that crowded. Food was fine and employees were nice. But probably won't stop again. read more

This was hands down the WORST Chick-Fil-A I have ever had in my life. I'm not even gonna bitch about the 10 minute wait before I even got to order(Hoover seems to be on it) The fries were noticeably old. Like the over cooked and ole where there isn't even any potato left and what potato that is left, is just card board. The sandwich, a Spicy chicken with pepper jack, was soggy like it was dipped in water and the top bun was stale and old. I would suggest 10/10 going and getting off on 150 exit for that chick fil a. read more

Always a nice place to stop and eat, staff is attentive and makes you feel welcome. Food is always fresh and service is always quick.

I love eating here there food is so good I love eating the 12 pice chicken nuggets and large fri I recommend eating here it's very kid friendly and if you buy a kids meal and your kid doesn't want his/her toy don't open it's plastic rap go to the cash register and turn it in they will give you a small ice cream cone read more

Worst place to go, HORRIBLE service sat in a long line, for 45 mins AND STILL DID NOT HAVE MY FAMILYS FOOD, will NEVER be back and will most definitely be letting everyone I know my experience tonight! I'm absolutely Ferious with the customer service I got and then after 45 mins MY FOOD WASNT EVEN READY and NO ONE seemed to care, they need more customer Service experience, but I asked for my money back and will NEVER be back! read more

A great fast food chain! Always consistent. Super fast and friendly. Love their nuggets! read more

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How are you gonna give me a salad with no fork while I'm on my lunch break? Sincerely, I'm eating a salad with my fingers.

I'm honestly convinced that this particular restaurant cuts on their chicken strips! They have the smallest driest chicken strips Ever. There is no way that the same chain 2 exit ups have strips twice the size and juicy. For almost $10 a meal and the way this building is always packed why the need to cut them? read more

One of my favorite fast food restaurants they are always polite and they actually are fast in serving you not to mention the chicken is real chicken not that process stuff! read more

So smart and efficient. The drive-through line is always long during peak hours but they are smart enough to have folks taking orders while you are in the line on their iPads so that when you get to the window your order is ready and they can start preparing it sooner. That's what really sets theese folks apart in addition to their healthy selections. Eat Mor Chickin! read more

You just cant go wrong with these places. If you like one you will like them all. Great food, great service, and great job keeping it clean. read more

I mean, it's chickfila. They can do no wrong . We visit this location all the time. And every time, it's great. I've never had a bad experience with them. I love the free breakfast days & the super quick drive-thrus. They really get you in & out in like 3 minutes. read more

I asked for a refill and the worker took my cup, refilled it, and handed it back to me. I said, "Thank you." Then she said, "Sure." Like what the heck Chick-fil-A. Who says "sure" after a Thank you. Didn't even get a "My Pleasure" read more

Great service and excellent food. Even with a heavy customer load they still delved excellent food and service.

Can you expect anything less from Chic fi la? Courteous and friendly staff. Fast service and my cheese was actually melted... My first time ever having my cheese melted on sandwich... I'm empressed. Was in the area and made a pit stop to organize myself. Nice friendly atmosphere. read more

Always a pleasant experience here. Food is always good, service is excellent, facilities are well kept. Always enjoy breakfast. They are quite busy during your normal dining hours. read more