Went through the drive thru and had to repeat my order three times before the worker understood me. Not sure if this was a equipment malfunction or a language barrier, but she spoke so softly that I could not hear her over the traffic noise. The chicken fries were lukewarm, the fries were cold, and I did not get the whooper I ordered. Needless to say, this is the last time I will go to the Burger King in Canal. read more

Ordered jr whopper and Texas whopper fries also each order. Fries were lukewarm, jr whopper meat was cold. I think staff was more concerned with listening to Mexican music. Will not go back. Only went because of the add on tv that they have changed. read more

Went through drive through, super nice service, hot food. Food was good. Clean exterior

This is the slowest location I have ever experienced. They can be completely empty and will still ask you to pull around to park and wait for your food. Once it finally comes there is always something wrong with the order (missing items, customizations wrong, wrong items, etc). In addition the are frequently "out" of things (for example tonight they are completely out of the buns for their featured limited time sliders). And word to the wise, you are better off not ordering chicken bc it is always super dry to the point of being inedible. My kids really wanted it tonight, so I ordered through the app. Get there and the line for the drive thru is 10 cars deep. I just go inside and 10 minutes go by and nobody has even acknowledged my presence. Consistently the worst experience here, wouldn't even recommend to an enemy. read more

Service was very speedy even with special instructions. Food prepared as ordered and the service was friendly!!

I'm torn on this one. Service was great, but the food and the place itself, meh. Baby K and I came in for a pit-stop. The bathroom was a little dirty. In fact, the whole place was a little dirty. Service at the counter was great. They were very accommodating of a toddler, and later brought an orange slushy to our table when they made one for another order by mistake. Baby K had a kid's meal with burger, fries, and chocolate milk. Barely touched the burger, as usual. Ate a fair amount of fries, though she, and I, prefer McDonald's fries. These are too mushy, and apparently unsalted. Just blah. The orange drink was very good. I had a spicy chicken Caesar sandwich. Meh. Too tall to eat easily, everything slid off so it was messy. The chicken and bacon were way overcooked. And the tomatoes were plasticky and pink. I didn't finish it. I doubt I would come back. The food overall, meh. The place was dirty. Service, I loved, but you gotta have the goods too. read more

Burger King - Spicy chicken Caesar. - Fast Food Near Me - Canal Winchester, Ohio

Went on a Friday night (6/30) through the drive through at 9:42pm. They supposedly close at 10. When we pulled up to the speaker they let us know they were closed. Drove past the window to see a few employees just hanging out. read more

I got to the restaurant drive through at 9:30 PM The store does not close till 10 PM I was informed that they are no longer taking orders for the evening and as I drove around I noticed that all the employees were piled into a car in the parking lot in front of the store smoking weed read more

They recently opened back up and now they finally have the Impossible Whoppers! Go get yours before the supply chain runs out again! Do it for the environment , if you haven't tried one, please do! Only thing they could do better is make sure the fries are hot when served and not just warm. Thanks BK I missed you haha read more

horrible!!!! ordered whopper with bacon and got 3 little pieces of bacon. will not be back. And no napkins or ketchup, and the girl at the window with the yellow or orange nails needs to clip them.. would have given you a 0 stars but wouldn't let me... read more

Burger King - Fast Food Near Me - Canal Winchester, Ohio

Took 5 minutes to place an order and I was the only one in the drive thru. Food was terrible...Like what are y'all in there doing!? SMH! If you don't want to work in fast food, find another gig! read more

I was continually disappointed in the customer service at this location. I actually completely stopped going for almost a year, but I had a craving for a whopper so I thought I would give them another chance. Bad bad decision. It was three in the afternoon and nobody was really at the restaurant but I sat in line for 10 blocked in front and back waiting for a stupid Whopper and a frozen Coke. Once I finally got to the window, the girl/woman/person didn't even make eye contact with me, told me what I owed, and sighed when I asked for a fork and salt and pepper. She actually handed the bag to me without even turning her head to even look in my direction . No thank you, no shove off, NOTHING. The hamburger was luke warm and drowning in ketchup, and although I had asked for extra tomato and lettuce, I didn't get it. The "large" Frozen coke was a measly 12 oz for $1.59?????? Finally when I wanted to call the manager I realized she had not given me a receipt. I tried to get a picture of the back door where there was a bunch of trash laying everywhere, along with employee shoes laying around?? WTH?? There was also an employee sitting on the ground leading up against the building on her phone. I think it was a young woman with shoulder length, either wet or very greasy hair. Needless to say, if the craving for a whopper hits again, I will be going to another BK- that is if any of them are still open next year! UPDATE I decided to go back in and get my money back for the frozen Coke because it tasted absolutely horrible. There was a manager -I think her name is Millie? Not sure. Blond hair, filthy uniform, very rosy cheeks- nice enough and willing to give me another drink, but I just wanted my money back. She finally gave me the $1.59, neglecting the fact that carbonated bevs are taxed. I didn't care at that point. Just NEVER going back. read more

Burger King - 12 oz for $1.59. What a ripoff. - Fast Food Near Me - Canal Winchester, Ohio

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The staff is very friendly and not judgmental. I was a vegetarian (vegan now) and would order a combo meal without meat and they'd be a little shocked but more at the fact on how to type that into the computer lol The worst thing I saw was an accident in the parking lot when a older man was trying to back in and a speeding lady talking on her phone wasn't paying attention. read more

I don't know how many times I've been to this Burger King and the service has been absolutely atrocious! The staff seem to have no customer service skills nor respect for their customers. I completely understand why this location has a 1-star rating. I have sat in the drive thru for 20+ minutes before, my items have been made incorrectly more times than I can count, and the customer service has always been less than stellar! Today, I decided to swing through because I was craving a whopper. Weird craving, right? While the drive thru attendant seemed friendly at the intercom, she was completely rude once I arrived at the window. I kindly asked her to repeat my order since the display screen at the intercom did not have the correct order. She read back my drink only. Ok, whatever. Once she gave me my food, I checked my sandwich and it was not made correctly. When I advised her of this, she slammed the window in my face and took off. After sitting there for five minutes waiting for the correct sandwich, I decided to just leave. I didn't want a spit sandwich. I vow here and now that I will never return to this Burger King location. It's a constant disappointment and not something I want to subject myself to anymore. read more

Vary slow the out side line didn't move for 22 min and I stood inside on a Non-football weekend at 2:12 pm in afternoon. Like I said stood inside for 34 min before I got my 1 Fish Sandwich Never again at this location read more

Probably one of the worst Burger King I've ever been to. They take cash only every time I've been here which has been a total of 3 times and that 3rd time will be my LAST time. Cash only? Really? And their burgers are cold like it literally came out of the fridge and slapped with two buns on top of it with cold cheese. Disgusting read more

This place is brand new now and awesome I love it the food was hot and the service was perfect.

What started off as a bad experience became a 4 star review after seeing how the store remedied it. 2 weeks ago, visited the drive-thru and ordered 4 Whoppers. Got home and had only received 2 Whoppers but was charged for 4. Called the store and the manager stated they would replace the order on our next visit. Fast forward 2 weeks and visited the store. Not only were they apologetic, they come my ENTIRE order, not just the 2 Whoppers I had been missing. read more

NO STARS. The absolute WORST fast food restaurant I've ever had the misfortune to visit. Not the worst Burger King, the WORST fast food restaurant PERIOD!!! I've been twice now (only because I had coupons) gave them a pass the first time, not happening this time. Had BYGO Whopper. They BOTH came out not as ordered, not to mention COLD. The place itself is disgusting not clean. The service is AWFUL. 6pm at night and the place looks closed because they didn't have any exterior lights on until I told them. Will NEVER go back. Place is a total sorry joke of an excuse for a restaurant. AVOID LIKE THE PLAGUE!! Plenty of other options around that actually serve good food and care about the customer. read more

This location is clown shoes. My "impossible" whopper was on a regular cheeseburger bun, the fries were stone cold. It's like this location is actually trying to find new ways to disappoint me each time I go. Fire them all, hire monkeys. read more

Terrible restaurant, don't send kids here . It's so easy to just flip a patty, please be better..

Can it possibly get any worse???? This Burger King is by far the worst fast food place I've been EVER. Went in this morning and ordered food and I noticed that there were only 2 people working this entire place also I saw that they had premade all the food so all they had to do is microwave it AND IT STILL TOOK 15min to get my food hahaha and oh yeah they got my food wrong. The days of Burger King "have it your way" are gone specially at this location. read more

If I could leave no stars I would. DARIU IS COMPLETELY RUDE, AND DOES NOT KNOW HOW TO TREAT CUSTOMERS. He told my brother that he needed to hurry up and order and if he could not then he needed to leave and come back when he knew what he wanted because he doesn't have the time, and was very unprofessional. My brother had no cars behind him and took all of 3 minutes to place his order and then was told after asking for the manager to deal with how he had been treated DARIU rudely said he was the manager and that he could get out of line and not order anything now because he was not dealing with my brother tonight. The sad thing is I feel sorry for DARIU(: because my brother is a business man and very professional and I can promise you he will get to the bottom of this. Shame on you Burger King. read more

I've been to this Burger King several times over the past few years hoping it would be good one of the times. I was sorely mistaken. I like Burger King a lot but this location is unbearable. The employees are incompetent, slow, don't care, and ghetto as hell. Service takes forever, expect a 30% chance that something on your order will be wrong or missing, and take in the sloven chaos as people who don't care about their jobs sloth around doing nothing. read more

Rude staff, barely warm food, and no longer questioning they there is never a line there!

Burger King continues to be a disappointing establishment. The people in the store are clueless and obviously don't give a shit. Their was one car in front of me in line and it took me 10 minutes to get a double cheeseburger, some dirty fries And a sweet tea that taste like I don't know what. Burger King y'all really need to get your shit together. Oh I didn't get a receipt either. You just suck read more

Burger King - Dirty nasty fries? - Fast Food Near Me - Canal Winchester, Ohio

I typically like Burger King. This one is a disappointment. Unhappy employees... always noticeable which is probably the root cause of slow service, poorly executed food, and total indifference from a customer experience perspective. I occasionally give them a shot and consistently question why I did. Go to one of the other 10 fast food options in Canal to save yourself the frustration. read more

I have never in my life had a more unprofessional extremely rude service than I did tonight at this Burger King in Canal Winchester from DARIU. As soon as I pull up to the drive thru box, immediately says that I am going to have to wait a minute to order my food. When he pops back on, he seems annoyed that I am not ready to order my food. Mind you, there are ZERO cards behind me and I have a big order. I start my order, and after everything little thing he seems annoyed while also asking if I'm through. He ask for a 3rd time, "Does that complete your order?" I tell him that does not. And he said that I need to get out of line until I can figure out what I want in a timely manner because I'm taking too long. I was there for 3 minutes which he himself gave me the time! I asked to speak to the manager and he boldly replies that he IS the manager and that I'm gonna have to get out of line or start over because I will be effecting his numbers. Again at this point, NOBODY was in line behind me and I was 1 thing away from completing me order. And then tells me, "You know what, you aren't ordering anything tonight. I'm not dealing with this you can go." I will be calling the day time manager and the corporate number he gave when I asked for his name which is DARIU. He was absolutely uncalled for and ridiculous while laughing with his co workers. read more

Not usually one to leave reviews on fast food places but got great service today. It was fast , tasted good and the manager / staff were awesome. Overheard the manager complimenting the staff for doing a good job and you just don't hear that enough anymore. Didn't catch his name and not sure if he was the normal manager (there were signs posted saying hiring management ) good job BK read more

So.... Last week my wife and I were out shopping late and decided to hit the drive-thru at this Burger King on the way home. As we pulled up to the speaker the gentleman taking to order was very pleasant and professional. You could tell that he was new but that was okay with us. We pulled forward to the window and paid with a CC and waited for our food and drinks to come out. When they did we checked ours bag as we always do and headed home (which is 5 min down the road. When we got home we sat down right away to eat. This is where they failed. A rodeo king burger, the meat tasted like it had been sitting under a warmer for hours. No flavor, barely warm and hard. (2) Large Fries both ice cold, and my wife's chicken fingers. We're so over cooked that that crumbled when she bit into them. 2 Large Sprites that tasted like soda water. Fail number 2... Called the store the next day and a young lady answered. I asked to speak to the store manager. She said "I'm a manager". I said "No I would like to speak to the store manager". This young lady very young. She said "The store manager is not in right now so what can I do for you (With let's just say a lot of Sass)" So I explained to her the situation that I explained above and I got "Well my name is...... Just come in and tell them I said to replace it." And then hanging up with out saying sorry or even Goodbye. Not taking my name or phone number... They have no record of this phone call. Tried to call back the next day and the phone just kept ringing. Gave a 1 star for the new gentleman on the drive-thru at the time of my order. Without him it would have been a big fat ZERO!!!! read more

How difficult is it to make a Jr. Whopper with small Fries? There was only 1 other person in the entire Burger King. I open the order and the cheese was raw and not cooked/melted, there was slop all over the inside of the burger. The fries were smothered with salt when I nicely requested no salt. Last time I go there. Burger King just is not what it once was. Chick Fil E or nothing. read more

Walked in at 5:45 pm on Friday - no body at counter for service. After 4 to 5 minutes a maintenance individual came up and stated he will try to find someone. He looked around but couldn't find anyone but drive through individual. Finally aft 3 or 4 more minutes a worker came in from restroom holding her stomach like she was sick. We walked out and while leaving parking lot three workers got out of car parked at back of restaurant. We have never seen such bad service anywhere before. read more

The thought behind a fast food concept is exactly that, fast. This location has to be the worst place I've ever seen! 8-10 mins in the drive thru consistently, rude employees and cold food! If I have to wait twice as long as it actually takes to make an order, at least serve me something hot. How about a "hello", "thank you" or even a smile? The best was when I brought my sandwich back inside, because the egg was frozen in the middle, and the manager told me "I can only work with what they give me". I've been in the Food Service industry for 17+ years, and it is the managements responsibility to train the employees, not take them for what they are and role with it! I DO NOT recommend this location in any way and would suggest you keep on driving. read more

I dislike burger king. When i walked in it was dirty and the service is slow. Whenever i go there i expect nothing and i still come out disappointed somehow. I would not recommend this place and if i could give 0 stars i would. read more

This location said they were closed 20 minutes before they were actually supposed to close. The worker just didn't want to do his job and turned away customers before closing time. read more

Place is consistently disappointing. Stop there a few weeks ago, was told over the drive-through that they were close because they didn't have any power. Stop there today, sign posted on the drive-through that said, "our headsets aren't working please pull up window." I pull up to the window and then there is a sign that says they are doing maintenance and are closed. It appears at this establishment is never open. Don't waste your time, go somewhere else. read more

Just pulled a 14 hour shift and was trying to get home fast to hit bed. I ordered 2 sandwiches and a medium onion ring, the line only had three cars in front of myself. It took me 25 minutes to get my order. Rap music blared the entire time I waited, and when I finally pulled up I watched the "Manager" bump my order as soon as only my onion rings were finished. I continued to wait an additional five minutes as the manager requested she still needed the burgers to the employee and eventually had to go back to help the young incompetent man who clearly did not care at all. After all of this waiting, I'm handed no receipt (review), and they messed up on both sandwiches. Mind you this was night shift and normally I never have any problems during the day. Going in tomorrow to talk to upper management during the day. Both of these people should not be employed. read more

This Burger king has the worst customer service around. The managers suck and everyone that works at this place doesn't do their job. Not only do they not do their job they close the store even when they have workers working. The place is trashed and all the employees just want to play around instead of doing their job. I would give it 0 stars but it will not let me. read more

If I could give them a NEGATIVE rating, I would! Went through the drive thru, waited 4 minutes to have our order taken with no one in front of us. Ordered double cheeseburger plain and dry, there was so much ketchup and mustard it was drowning. Ordered 10 piece nuggets, my husband who never complains spit it out in the bag, and said it tasted like burned paper! I called, and the girl who answered laughed the whole time I was explaining our problems, and horrible food. We sure won't go back, and corporate will be getting a call! read more

While waiting for my order, I decided to use the ladies room. I would strongly suggest you not. There were bed bugs crawling up the wall. Totally freaked me out. I cancelled my order and left. I've tried to notify the management, but can never get a hold of anyone. FYI: if they're in the restrooms, that place is infested and needs to be shut down. I'll not patronize that place again. read more