If there was negative star ratings then these knuckleheads would get a MINUS 10.... Absolutely the worst operation , filthy, lazy, horrible service... bathrooms are disgustingly dirty and so is the kitchen read more

I have seen major improvements in food quality and customer service at Buger King, Chalmette, La. All of which in my opinion can be attributed to the direction and management of a Manager there named Addison. read more

Bruv...You are the only fast food chain with an impossible burger. Will you pretty please, with a cherry on top, get your act together? Being a vegetarian, I hardly ever eat out. But sometimes you need a break from grilled cheese and chips, so I head to BK to have it my way but you lie, Burger King! It's never my way. It's always another way. Every. Single. Time. I realize it's just a burger and it's not that serious, but you're making me out to be a sucker for punishment, Burger King. Despite everything, I continue to come to you because of the impossible whopper. Let me lay it on you, BK. Once Mickey D's finally gets it together and starts offering veggie burgers, pfft... read more

eldon at chalmatte burger king was very kind and is good at his job dealing with customers he talk wit respect and compassion.

I love Burger King, but I don't like the one in St Bernard parish. Always slow, they say they have don't have mayo or mustard packs, but online you add to order. Wonder if the manager or owner knows this and just doesn't care. Let see if I get any response. Maybe get new manager just a thought. read more

I don't usually do fast food reviews but this place is the exception. You literally only go here because there's never a line I don't understand how the district manager allows this freaking location to stay open! Its by far the worst Burger King in the history of burger kings. Just about every fast food restaurant in the parish is pretty good but this location is a joke! Order and get ready to drive around and wait read more

They overcharge you here and dont give you a receipt when you are paying cash. Tell you a different amount from what the screen states.

I wouldn't give any stars If I had a choice the workers are very rude the food either half cooked or just plain old food that's been sitting there for hours even the managers would hand you out old food and don't talk about the wait time you get pulled up to the door every time just to get some refried food this place is horrible don't waste your time and money read more

Next time don't sell the sandwich if you don't have the right ingredients. Want better hourly? Do better.

Absolutely abysmal. Rude and apathetic staff feels like they're doing you a favor by taking your order. Have to pull around and wait for 15 minutes every time because it keeps the "official" window wait times good. Regional manager needs to wise up and realize that the staff here is the worst in the Parish. I give this place another shot every few months and every single time nothing changes and I'm reminded why I avoid this place. Wise up and get a manager that can train and control their staff. This time I ordered 3 things and only got 2. I should have known better and looked in the bag before I left. Not worth the hassle of going back and waiting another 10 minutes for my missing hash browns. SERIOUSLY, go ANYWHERE else. read more

If Burger King is where you go to "have it your way," this Burger King serves as the chain's nonexample. At the Judge Perez Burger King, you have it their way. Everything―from your wait time to the physical contents of your order―is at their discretion. A Whopper Jr. with no tomato? Sounds like you wanted chicken fries. No? Trust me, sir, I know what I heard. And after you do this Burger King's drive-thru's distinctive pull-around-and-wait (an experience as unique as it is inescapable), are you really gonna argue? I hypothesize Corporate bribes this location to keep their customer satisfaction numbers low and their drive-thru times high. This inflates the performance stats of all other Burger Kings in the district. No other hypothesis explains how a Burger King this consistently bad stays open on Judge Perez, a road with more fast food chains than cars. read more

I feel bad about giving this place a one star review, but just like every other review on here my experience was not so great. A long wait for my order, almost 30 minutes, and it was wrong. When I told them it was wrong they argued with me. Lucky for me I kept the cash receipt and showed them. They were still rude. Go anywhere else for a burger. Customers shouldn't be treated like an inconvenience. read more

went there to pick up lunch for employess today have about 5 separate orders one of the burger king employees behind the counter said she should of gone to fkn mcdonalds with all those orders really read more

I ordered online for the free whopper with a CH'King sandwich. Never received the whopper. Can't refund and redo an online order and store workers will tell you to take it or leave it. The the Spicy CH'King Deluxe I supposedly ordered was to come with lettuce tomato and sauce. I paid to add cheese and onion. Instead I received the plain sandwich that is $.60 cheaper without the lettuce and tomato and it instead it had pickles on it. Additionally I ordered the large combo and it had the small fries which I did notice before I left and I received the how dare you question us looks before they eventually replaced with a half empty large container. Just to add to the humor of it all it appeared they must of ran of napkins at the drive in and were grabbing them out of the dispenser so I received a bundle of packing material at the top of my bag. Never go here. Very apathetic workforce. They absolutely do not care. read more

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This has consistently been the worst operating Burger King I have ever visited. If you're not being forced to pull around to the front "we will bring it out", your food order is just not correct or cooked sub-par. Hopefully one day we can enjoy having a proper operating BK in chalmette. read more

Absolutely horrible service. The employing used vulgar language and our food took 35 mins in the drive thru

Words of advice: Don't even think about eating here. Either it's broke, they don't have it, or they can't even take your order. EVERY TIME. read more

Absolutely terrible customer service. Rude at the drive through speaker after we waited 10 minutes for them to even take our order and no one was in line but us. We then pulled up and paid for the meal where we waited another 10 minutes before being rudely told to pull up because our chicken fries were cooking we then pulled forward to wait another 15 minutes to bring the food out. Worst experience I've ever had at a fast food restaurant. Bad enough that my 6 year old asked to never go to Burger King again. read more

The owner of Popeyes used to send his mother to the drive thru once a week and report irregularities. This bk must be a corporate store because of corporate like employees serving a human population. Soggy (or oil tainted) tater tots, but everything else is made fresh. That means EVERY customer has to "please pull around because they are so fresh they are just coming out of the oven". Then they forget caramel in a specialty coffee, or a drink that goes with the combo they are holding. Breakfast is a disorganized mess. Definitely not a place you want to go when you are in a hurry. It's a slow food, or pull around & wait establishment....would not recommend to anyone for breakfast. Maybe it was due to the Monday's???? read more

Came through the other morning for drive thru. Had 2 kids and a dog with me and was asked to come inside because they were short handed and didn't wanna do drive thru. Now today had to once again pull around and wait. Finally 10 min and food came out. Forgot my coke lady said she'll be right back. 12 min go by and still nothing. Now I have to get out and go inside with no shoes on. If you can't handle a drive thru don't have one. Needless to say there was only 1 guest inside and you wonder why the business has gone down read more

The Employees was trying to fight and they got their food messed up and my burger was messed up an my fries.

Employees try to avoid eye contact in order to pretend you're not there. I waited 5 minutes at the counter only to have no one approach me to take my order. I departed letting them know that I would put in a complaint. No surprise, no one got back to me on my complaint. read more

Waited 35 minutes for a dubble cheese burger..... it was around 3:30 pm, no line in the drive threw, a few cars in the parking lot, yet they still seemed to mess up a single, double cheese burger order... then I had to wait an additional 30 minutes for them to correct that single burger order.. wtf read more

You should know what you are in for when you order from a fast food restaurant. I foolishly ordered a chicken sandwich. I don't know what that frozen minced meat concoction was but it was not chicken. I was literally sick after I ate it. I will never eat at a Burger King again. GROSS read more

Don't know how a fast food restaurant can get worse over time and still stay open. I kept hearing the commercials for the new improved chicken nuggets for really cheap. Should have known i was going to leave unhappy. First they were super slow to answer the drive through order. Then to tell me they were out of BBQ sauce, i was slightly annoyed but ok and asked for Mustard, Then i asked for Diet Coke and they were either out or having issues so i asked for bottled water. When i pulled up everyone ignored me for at least 5 min, then when they did open the window just a hand stuck out, not even acknowledging me. I gave them my Card and was rung up. The whole time sitting there i noticed a bag on the counter, i had a feeling it was mine and i was right. My order sat there for nearly 8 min before handed to me. Explains why it wasn't warm. Then they gave me ketchup instead of mustard and yup No water. I was too pissed off to deal with them, so i got my order and left. It was my fault for trying them out again, thinking they had changed. Nope i now know i will NEVER go back to this location again, and most likely all Burger Kings. read more

They give new meaning to fast food, meaning you will wait an eternity to get your food. The one consistent thing about this place is bad service all the time they never disappoint in this area. read more

Simply horrible service. I visited this restaurant between 8 and 8:30 pm. My burger was cold and the onion rings was also. I specifically asked that my food be hot. At first I ask the rude cashier to replace my onion ring. She took them back and brought me the same ones but she had re dropped them ughh. The manager was also rude. Don't visit this place it's simply horrible read more

Ordered a sourdough chicken club meal. I was the only car in the drive through and from what I could tell only customer at the resturaunt. I received a cold double patty burger with a side of cold fries with no salt on them... for $10 dollars. This is why I don't eat at Burger King. This was my bi-annual 'maybe they've gotten better" trip. Stupid me for forgetting my last visit so soon. read more

CLOSE THIS PLACE DOWN NOW!!! My GOD! Is this America? I felt like I was in some 3rd world country. Who in The H*** Hires these people? Someone needs to take accountability for this disastrous place. The workers are completely inappropriate. FIRE EVERYONE AND CLOSE NOW! They ARGUE with customers... rude.. nasty... told my kids that they didn't have change for a twenty dollar bill.. our food came up to $11 and some change.. so basically they're saying that they couldn't give us about eight dollars back in any form at all....my kids had to come to the car to explain to me and when I went in to see what was going on..I was met with stupidity.. no explanation...and Oh! Magically they had change. When I walked out to wait in the car for my kids to come out with the food, my kids told me that the workers behind the counter started trash talking me and neck rolling and saying that I'm lucky that I walked out..... Dear Burger King: I [promise] you, if anybody EVER threatens me in that place ever again, or make my children to feel afraid for ANY reason...You will be placed UNDER the jail. I feel sorry for ppl with No Form of Education. Is that how you plan to spend your life? Behind the counter of Burger King talking sh** and being an (F'ing) nobody for the rest of your lives? pick up a damn book and scratch your way up out of that ghetto mindset. Tragic.... read more

My goodness. I understand that most Burger Kings are terrible, but this one is absolutely horrendous! All the workers looked like they were dressed to bee in the thriller video, a worker came in and finished getting dressed for work right there in the dining room while the manager put her personal cell phone conversation on hold to YELL loudly at her. Everyone looked like they were high or recovering addicts. The dining room was so disgusting, we had to just throw our food and flat drinks away. Never again will I eat at that freak show! read more

After reading several other reviews, I don't think this one will make a difference. But my pass experiences have been so unbelievable, I had to do this. I stop there on my way to the ferry from time to time. But lately I was told I had to come in to place an order. That was not possible because I had a totally disabled child in the car. So we went on to McDonald. While I decided that maybe they were having some problems that day and tried them again, and again I was told to come in to place my order. So I drove around to the window and ask why can't you place orders at the order station and I was told, "We have two people and I not gonna be running back and forth". I said to that well its not that easy when you have a totally disabled person with you, and again went to McD's. So today I went again at the request of my son. Two whoppers for $6.00 and a value fry, placed the order at the order station, drove around paid and drove off. No receipt no thank you, no nothing but my bag handed out the window , that was an improvement I THOUGHT. Fine I take the bag, give my son the whoppers and hopped on the ferry. The fries were burned and my son called to say both the whoppers were burned. I wasted $8. and some change. I won't be going back to that one ever again but somebody at the top needs to take a look at the staffing at that location. My Burger King in 4300 block of DE Gaulle Blvd.on the West Bank is AWESOME!! A pleasant experience every time I go, maybe it can be used as a pattern. read more

The worst burger king ever the employee are lazy, ignorant and rude. They don't know how to run a fast food place I always have to wait on fries and nuggets. They can't even count to 10 because my nuggets are always missing some. They need to fire everyone in their. Close this place down. read more

Avoid this place at all costs. The only thing worse than the wait time and stale buns is the customer service. They also win the award for "most rude" cashiers. .When paying for my order using the drive thru window I gave the attendant my money expecting 3 cents in change but instead she simply put the money in the draw and closed it and handed me my order...Of course no thank you or anything like that. God knows that would be too much lol. Now I know 3 cents is not much but Ive had this happen at the same location on more than one occasion. I said nothing and drove off, no big deal. But now it makes me wonder if its a tactic to boost the hourly wage. I really don't know but this time I told the attendant she owed me 3 cents. She says what? I said you owe me 3 cents. With that she slams the window so hard that it actually doesn't latch but bounces back open and yells for the manager. I guess the manager needed to open the drawer so she can give me my measly 3 cents. As the manager opens the register she is laughing hysterically. Perhaps because the attendant was so angry that I had the gall to ask for my money, who knows....Just another bad experience at a place notorious for extremely poor service...If you do go there cross your fingers in hopes you will get adequate service and be sure to count your change. read more

I hate this location no one is nice and everyone is rushed. I was at the drive threw and they got mad cause I asked them to wait than when I was ready they yelled at me "Yeah what ya want" so I started to order and the girl was so rude I asked for blue poweraid "we ain't got blue" I said "ok the fruit punch" "you want grape" well I ordered and was told to pull forward when I got to the window the lady said 13.35 I gave her 13.50 never got my change or a receipt. I was thrown a bag and she walked away I waited and asked if that was everything and she just looked at me... So as I pull off my husband tells me there is only 2 half full cups of tator tots there is 4 of us in the car so I'm missing 2 of those and I ordered French toast sticks for my daughter and I didn't get any syrup... Well this will be the last time I go there and I will be calling corporate later to see about how I get change back. We had to go to McDonald's to get my kids more hash browns cause that wasn't enough. read more