This location is absolutely garbage. I was interrupted while ordering in the drive thru, after being told that I couldn't use the app specials. Then when I try to pull to the window, I'm forcefully told by two of the employees to not approach the window, so they don't have the timer running for my order. Utter nonsense. Do better! read more

Popeyes Louisiana Kitchen - The drive thru window where they had me waiting for at least 10 minutes before I got to approach. - Fast Food Near Me - Chalmette, Louisiana

I ordered 3pc spicy white and a 3pc dark I received 2pc chicken in each box. Got charged for 3pc both times. This happened too many times. Their phones never work. read more

Popeyes Louisiana Kitchen - """"3Pc """Signature Chicken" - Fast Food Near Me - Chalmette, Louisiana

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Worst customer service slow as molasses all these workers ain't doing a damn thing they all slow

Went inside to order , the ladies are very grand everyone was super nice ( don't be intimidated to go inside that's the key ) Everything fresh and hot! read more

Popeyes Louisiana Kitchen - Festive Family Big Box - Fast Food Near Me - Chalmette, Louisiana

Can someone please explain to me why this Popeyes have 2 drive thru but no one answers the second drive thru? If you don't have enough workers you should at least close one of the drive thru instead of wasting peoples time driving up to it and having to exit because no one is taking orders from that side!! Thanks for nothing Popeye read more

This Popeyes is one of the worst. When the chicken wrap came out they did not have any now the shrimp basket are out and guest they don't have no shrimps. Popeyes in Chalmette should just stick to just basic. read more

By far the worst service in the entire area of chalmette. Not only do they interrupt in the middle of ordering, but they also are timing themselves as far as the orders come out. They will stop you at the first window, which is not in use. And then they will proceed to wait an extended period of time to have cars pull up, ultimately leaving you in line for roughly 30 minutes. Oh and don't forget they're rude. Lol , eat anywhere else. read more

Worst Popeyes ever. Employees are so rude, always complain how they don't want to be at work. You're better off going somewhere else than this establishment. read more

Ordered a 10 piece family meal and gived me 4 breast & 6 wings!!! No drums or thighs! read more

Popeyes Louisiana Kitchen - Chicken - Fast Food Near Me - Chalmette, Louisiana

This is literally the slowest Popeyes ever orders take forever food always takes long always missing items. Never get things right

The rudest employees I have ever dealt with AND this is literally the 3rd time in a row my order was wrong!!! When I asked to please correct my order they continued to just ignore me at the drive thru and then I stayed and waited for the Manager and asked her to correct my order and she proceeded to tell me that they don't serve spicy chicken!!! I have only eaten spicy chicken my entire life from Popeyes bcuz it's the only chicken I eat but she would rather lie to my face that fix my order!!! I am so over this Popeyes AND will NEVER return! read more

1. When you're in the drive-thru, they make you stay back until your food is done, meaning you can see your food be prepare. 2. All of the employees attitudes are horrible. When you have a problem with your food, somehow it's your fault at this location. 3. The manager doesn't care and promotes their behavior. 4. Nastiest location in NOLA. read more

Horrible I would rather starve,then they make you stop without even pulling up to the window so the timer is not going this place is a joke. Definitely lead by poor management who doesn't care. read more

Don't know how this Popeyes got such a low score. Recently brought a twelve piece spicy from this location and it was, delicious. Some locations you ask for spicy and it tastes as if they gave you mild. Chalmette's chicken was so good and you could taste the spicy flavor. Hopefully their spice is consistent and I didn't just happen to get a good batch. read more

They employees are horrible, food always wrong, I'm convinced the hire the worst people they run across

They look the doors alllllll the time during business hours. Food never correct. The employees are always arguing and playing around complaining about working. The managers argue with each other and the older guy likes to include the customers in the chaos instead working. This is the only fast food place that takes HOURS to even take your order and even longer to charge and give you wrong food. This place needs to be shut down and start over. I HATE THUS LOCATION. The kids aren't disciplined and adults act like kids. Locked lobby for what. They redid the drive thru and still only use one lane. The ignorance and mis management of this place is horrible. read more

I don't usually leave reviews but the service was that bad. We ordered on the app and the Kiosk. Off the bat there was an argument amongst employees and an employee kept storming in and out. After waiting 20-30 minutes, we go up to the register and get told rudely we had to have presented our receipts for them to even get started on our orders. Staff was rude and unapologetic. After finally getting our food (they were out of many things) the order was missing our drinks, I went back in line only to get ignored. We weren't the only ones in the lobby disgruntled about the slow service. Be prepared to spend at least 30 minutes here to receive your food, the bathrooms were dirty too! Order at the counter if you want a chance to receive your food....eventually. read more

Re the Chalmette, LA store, the outside lights do not work so you are never sure if they are open. The drive thru menu is only 1/3 lit so you cannot read it. When we got home, the order was all wrong. Although the receipt reflected the proper order, we were missing the tenders from our combo meal and no cajun rice or sauces were included in the bag. We ordered a 2 piece white meat dinner and got a breast and a leg. We attempted to call the store repeatedly, but no one would answer. Incompetent customer service at its worst. read more

Worst Popeyes ever, I've never seen an establishment that has the most laziest employees including the managers. They don't like to work and catch attitudes when you ask for simple items like honey or bbq sauce. This place makes it own schedule and you never know when they open or close. The wait times are more than 20 min long and I understand being short staff but this isn't an excuse. Take your time and go to a Popeyes that's in another location because the food and staff is def mediocre and in my opinion SHIT. read more

Popeyes Louisiana Kitchen - Long ass line for nothing - Fast Food Near Me - Chalmette, Louisiana

Every time I come to this location The line is so long the customer service is horrible.... but it's the closest Popeyes around me... At this point I might start driving 20 minutes away to the next location this is ridiculous! I'm sitting out here right now as I'm writing the review and literally six cars pulled over to the side and they are not bringing not one order out! I've been sitting here just waiting and waiting and waiting and nothing! The lady opened the window after she gave me two bags and I was still missing a whole meal she didn't even know .....!! How do you not know what your giving to customers. She even threw the bag my way and hurried up and closed the window... I couldn't even get anything out saying I need ketchup sauce napkins anything. Y'all really need to work on your customer service! Dwayne was nice the girl at the 2nd window not so much. read more

Popeyes Louisiana Kitchen - a person holding a receipt - Fast Food Near Me - Chalmette, Louisiana

Sat 40 mins in the line, only took any orders on the left lane. I tried calling and they didn't even pick up the phone. After waiting over half an hour and the line literally wasn't moving at all, I left and went across the street to the Taco Bell and got in and out in 5 mins. Lazy employees for sure.. corporate needs to get involved. I just moved to Arabi and this is the closest Popeyes around. Never have I seen such bad service. Quite unfortunate. read more

just went the drive thru to order and the person taking orders literally got upset because I ask for a few seconds to to view the men. He literally went back and forth with me because I wanted to look at the menu. I didn't even place a order I just left because if you are willing to argue with me no telling what you may do to my food. A person like that isnt good for busines. read more

this is the worst location i have ever been to. it's people in the lobby been waiting for 2 hours! pickup drive thru orders all wrong. the manager is a fool! she doesn't care and runs around saying she short staffed and it won't get better with dozens of untrained staff in the back! please save yourself the time , after it got so busy they locked the doors so pickup orders couldn't get their food! read more

Definitely a great place to stop for chicken!, YUM!! But the drive thru is never ending!! read more

Had missing items from my large order on Mardi Gras Day 2021. I sent a message to customer support and no reply. Tried again yesterday and parking lot is torn up, traffic in the store is a mess, service is slow. Avoid. Easier to go elsewhere. read more

I ordered online and was told by the night manager I had to stand in line to let the cashier know I placed an order that was placed online 20 -25 minutes before I arrived. I was told it was unfair to customers that didn't place an order nor paid in advance. My order was not placed on the online shelf as it should have been once the orders came in. I was charged for something I didn't pick up. I feel it's not fair to the Uber Eats employees nor the online customers. read more

This has been my favorite Popeyes Chicken place. Even though I have a Popeyes chicken restaurant 2 minutes from my house, I drive 30 minutes to this location whenever I want Popeyes. However, today, the place is so dirty. All the tables and floors have crumbs everywhere. The floor looks like I has never been mopped for a long time. The bathroom has no napkins and smells like mildew. I lost my appetite. The chicken is still fresh and good as usual. But mentally, I cant enjoy my food. read more

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Perhaps the worst managed fast food in the area next to Taco Bell. They must compete on who can deliver the worst customer service. Their lobby is never open, and when it is it's only because they forgot to lock the doors and then DEMAND you leave and order in the drive thru, which has a line out the street because they are so damn slow at filling orders. Staff is rude, and I'm highly certain if they had a Chik Fil A even close to this location they'd go out of business if nothing else changed read more

Terrible experience. Placed order online. When I received my delivery it was missing several items. I called the store. The employee who answered gave phone to another employee. The woman stated 1st I needed to call Doordarsh. Then said no wait named the two large sides and said they were still there. With the store closed due to covid-19 I said the Doordarsh delivery man didn't make mistake they don't go in the store. She said no so you can come get it right now. I told her I didn't mess up and do not want to get in my car to pick up what wasn't my mistake and have the rest of my food cold. I'd like a credit for those 2 items. She became rude she said no you call Doordash. I asked for managers name she refused. I asked for hers. I had trouble understanding her and asked her to spell her name please. She said she was only assistant manager and kept repeating her name not spelling. I said please mame I can't understand can you please spell your name. She finally spelled it. I asked for a corporate number and name of the store manager. At first she said she didn't know. I asked again several times. She gave me a phone number however; it wa incorrect corporate number( I had to look it up online) she refused to give managers name and said you call the Popeye number and figure it out and hung up. I called back. Same woman answered said she didn't have to give me the managers name. I explained its public knowledge, and poor customer service not to give the store managers name and regardless I would call and find out so please tell me their name she yelled a name and I in an upbeat tone yet sarcastic words said see that wasnt hard we both learned something here. Thank you. Horrible customer service, rude employees. I deleted the Popeyes app because of this incident. Due to the time the corporate office was closed. I will be calling 1st thing in the morning. read more

Never eat here. By far is the nastiest Popeyes. Every time I eat here I get sick the food is disgusting and the employees are so rude

The worst. No one cares. Dirty trash cans over flowing. Dirty tables while employees are talking loudly about everything but doing their job. Don't go inside. I was told the chicken just came out but believe me That chicken was old. Some old cold chicken. read more

When it comes to fried chicken Popeyes taste the best, now best prices NO. I try to not eat fried foods that often but when I do I usually crave Popeyes. Nearly every time I do go there I want to kick my own butt for forgetting they don't give you much for your money. I ordered a 4 piece thinking I would have leftovers for a snack later but nope they gave me tiny portions it was almost funny how small the legs and thighs were. Then I ordered 2 large sides and neither were full like they stopped at 75%. I would complain but I didn't want to disturb their personal conversations and or them mess with my food. So until they have some crazy deal for a good amount of food I don't see going back anytime soon. read more

Popeyes Louisiana Kitchen - Their chicken is on the small side so you don't feel like you get your money's worth. - Fast Food Near Me - Chalmette, Louisiana

Service is terrible. 45 mins in the drive through.... ALL THE TIME!Employees act like they just don't care... very poor customer service! Must be a management issue! read more

If I could zero star rating I would. No straws and forgot a side order and gave me to busted sauce packets that went everywhere in the bag. Also the rudest dumb people I've ever met. The worst service ever. read more

Order is never ever right. I went there today through the drive through and ordered blackened tenders and regular tenders. When I got home the blackened tenders were pretty close to... the color black, hardened with loads of seasoning. And the other ones.... one was so big it looked like a drumstick and when I split it open it was slightly pink inside. How do you expect to cook thick tenders like that and the usual thin ones for the same amount of time? The biscuits weren't fully cooked and were barely light brown on top, plus they were drenched in 'butter sauce'. read more

received terrible service from popeyes on judge perez tonight. i love popeyes and i went eager to eat, only to be disappointed. i was told to wait by the trash can for my food, which is fine, i understand that covid has places like this super busy and there was a lengthy line. however, o saw several cars behind me leave with their food at the window while i waited for at least 20 minutes. i didnt have a big order (chicken sandwich and a 5 piece and two drinks). when i finally did get my order i was given no straw, no utensils for my sides, and no sauce after being asked what sauce i wanted. futhermore, my tenders were mild when i asked for spicy. its one thing for there to be a slight error or one thing missing but come on; this is just ridiculous. read more

This is the busiest Popeyes I've ever been to. But they have the best customer service and the food is worth it. Always busy but always get you in and out fast and accurate read more

While waiting for my food, some chick decided to yell at the top of her lungs trying to start a damn fight with another employee. They proceeded to get my order wrong AFTER everyone watched and waited almost 10 mins for the chick to calm down. Also none of the sauce I asked for was in there. And the Hawaiian Punch was super watery. read more

The service here is horrible. Not just once or twice, but EVERY time. The most recent that made me write this review was them ruining my sons Thanksgiving Feast at his school. I ordered a turkey WEEKS in advance and was assured I could pick it up at 10:30am. My sons preschool was expecting us with the turkey for 11am. Not only did they NOT have my order, but I wasn't even apologized to. Horrible service and incompetent employees. read more