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    Burger King

    2.6 (15 reviews)
    Open 6:00 am - 12:00 AM (Next day)

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    10 months ago

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    2 years ago

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    2 years ago

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    2 years ago

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    2 years ago

    30 minutes in the drivethrough. No food. Everybody left. I opened the window and yelled inside. No answer. Ordered at 8:50 pm. Horrible

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    4 years ago

    Drove through and ordered a Whopper Jr. and fries. I like the fries at Burger King, and the burger was good.

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    7 years ago

    Appears to be a brand new restaurant. Staff was friendly, service fast, restaurant clean, and food good.

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    3 years ago

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    4 years ago

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    4 years ago

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    5 years ago

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    6 years ago

    Helpful 3
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    4 years ago

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    4 years ago

    I have not hated the food but I also don't care if I ever eat here again. Beef patties were dry as were the buns.

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    5 years ago

    Best Burger King I've been to! Food is always fresh, and always hot! Seriously best fries I've ever had at a BK!

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    Ask the Community - Burger King

    Jimmy John's - Receipt

    Jimmy John's

    2.9(9 reviews)
    0.2 mi

    A Shameful Representation of the Jimmy John's Brand - Highland, IL Location…read more If you care about freaky fast, freaky fresh, or even basic respect, do yourself a favor and avoid the Jimmy John's in Highland, IL--a location that tragically fails to live up to the standards the corporate brand so proudly touts. Tonight's Experience (And Sadly, Not Our First Issue) On August 1st, I placed an order that arrived both incomplete and incorrect. When I called the store at 6:42 PM, I was told the missing items would be sent out--a reasonable solution. Except here we are at 8:15 PM, and not only has nothing arrived, but the treatment I received from the store manager Kayla was inexcusable. After waiting well over an hour, I called again. Kayla told me the missing food wouldn't be delivered until the driver had another delivery in our area. I explained that this was unacceptable, and she coldly told me, "You can come get it yourself"--then hung up on me. I called back, thinking perhaps the call had dropped. She corrected me: "No, I hung up on you." Then she did it again. Let that sink in: The store manager at a national food chain hung up on a paying customer--twice--a customer who simply wanted the food they had already paid for. This Isn't an Isolated Incident Unfortunately, this isn't our first problem with this location. Mistakes, slow service, and a pattern of rudeness have been part of our experience here. But tonight's behavior crossed a line from incompetence into outright disrespect. Why This Should Matter to Corporate & Franchise Leadership Jimmy John's has built its brand on speed, accuracy, and a great customer experience. According to corporate messaging, "Jimmy John's is about delivering quality with a can-do attitude." This location is actively eroding trust in that brand, one botched delivery at a time. And For What It's Worth--I Know This Business I'm not just an angry customer. I started my own career in franchise leadership, having served as a Regional Director of Operations. I've personally supported the launch and success of a new Jimmy John's franchisee in the Edwardsville and Wood River, IL markets, so I'm fully aware of the tremendous investment--financial, emotional, and operational--that goes into opening and operating a store. That's why this situation is even more frustrating: Because I know firsthand how hard franchise owners work to build and protect their stores, their teams, and the Jimmy John's brand--and how much damage one unchecked store manager can do to all of it. To General Manager Jeremy, the Franchise Owner, and Jimmy John's Corporate: If you take pride in your store or your brand, you'll address this. You're welcome to contact me directly to discuss this experience further: jburke@majorleaguesales.com I'm not looking for coupons--I'm looking for accountability.

    Kayla is a poor excuse for a manager. I know it's hard to find good employees these days but,…read morethere's got to be a better choice than her. Sadly, i ordered here almost once a week thanks to my addiction to their lettuce wraps but will never order from this location again until she's no longer employed there because of her bad attitude and customer service.

    Burger King - burgers - Updated May 2026

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