Ever wonder why McDonald's has 8 cars in line at any given time, but BK has 3? It's because BK is very very very slow. It took 10 mins to get two crossisandwich's way to long. Maybe due to new staff, or staff not happy with their job. All in all food not bad what's expected of BK. read more

It sad to say that I kick myself every time I visit this location. You can look over at McDonalds and customers are in and out (10 cars plus) and I'm here for 10-15min in the drive through waiting for a burger and coke. This is soooooo sad. Fyi-I'm writing this review while waiting . Nuts zero Stars!!! read more

Never open, never have anything working. And when i say never i mean it. Dont go in the drive through cause youll be sitting there. No bk is good anymore its insane read more

This is my second time reviewing this Burger King location. It hasn't gotten any better since then. Now I know why the Micky Ds next door has a drive up line out to the street and BK you can drive straight to the window. As usual my order was not correct. Not worth my time to get the order corrected read more

Went yesterday for lunch had not been to this location in some time fue to service and food, Well I was not surprised the food was not hot only a few people inside but waited 25 minutes for food chicken sandwich look so over cooked like it sat all day I tomato and a few pieces of lettus fries over cook .I just was upset the inside was not very clean had a lot of employees working on cell phones . This place truly need help I am.not sorry I stop eating at this location It,s worth driving out of my way . SHUT down this location service is not good and the food read more

This is by far the worst location! On my visit on 11/7 I went to place my order and was told my order could not be fulfilled because they did not have any meat. NO MEAT!?!?!?!? You mean to tell me that you all only serve mainly one thing which is hamburgers and you have no meat! I asked the cashier at the window why they didn't have any meat and she responded she don't know and that's is not her problem! I immediately asked for the manager. She yelled the mangers name and covered her name when I asked for it. I told the manager what I asked and what the cashiers response was.She stated to the manger that she did not have an attitude in her response to me. But OH YES it was full of attitude.The manager apologized and I went on my way. Might I add the cashier should not have been allowed to even enter the establishment looking the way she did! read more

Why is this place even still open , the menus have been broken for almost a year, terrible staff, everyone knows to stay away, please shut this location down. read more

Some of the most high school people work at this location who argue with each other over the headset instead of taking orders. Playing on their phones. I will not eat here but every time I go with someone else I see the same thing over and over again. Slow slow slow service. read more

Ate here the other day and customer service was terrible and food was wrong was served a real beef patty instead of the impossible, will not be returning to Burger King. read more

The service here is terrible. Everyone is rude and you sit in line for over 15 minutes each time. They really need to restaff this location. No one wants to come here read more

Look I would rather let this place shut down overall, food is cold, staff doesn't care, and understaffed at most points in the day. Never should've opened. Don't take a lunch here cause you're going to wait at least 20 minutes for fast food read more

Went through drive through Sunday May 17th. Personnel were not wearing mask or gloves

I ordinarily would not write a negative review but I really like Burger King and was very happy when it came to my neighborhood but have been disappointed multiple time with this particular location. Today I stopped for the slowest fast food lunch ever and I wouldn't have minded so much since the lady at the window stated that they were understaffed, if my food would have been close to warm. Easy enough meal, #7, junior whooper with cheese, no onion (which still ended up on my burger), with onion rings (they had no onion ring sauce at the time). At least the Sprite was correct. I may or may not try this location one more time before giving up. read more

Went there this morning and got the jr breakfast burrito that thing is so small it shouldn't even be considered a jr . It was cold and clearly not made correctly!! Total waste of money get your crap together people !! read more

The slowest and worst service from a fast food place yet. The food comes out cold and the staff seems to care more about talking with each other then working. Decided to walk-in one day and saw a filthy establishment, where is the health inspectors when you need them. read more

Multiple people drive up to the drive thru to find the "we're sorry our store is closed" message playing along with a massive delay in service on the other end. The young man answers that he will be with us in one moment- ten minutes later we are still waiting. Every time I come here there is always an issue. There registers are not working or they don't even respond to you when your in the drive thru! I am literally watching people and myself leave to McDonalds across the road because of the huge lack of service. This BK location SUCKS! It's honestly the worst service I have ever had. Someone needs to be fired. read more

Run run run run run. I can't say it enough RUN RUN RUN. Nobody is on line to order for a reason. Place my order they told me pull up to drive thru. Once I was at window they repeated order with items missing you know why because inside was a teen club. I asked may they add the items THEY MISSED the answer was no. I asked for DM phone number they refused. I asked for a manager they refused they told me guy on the grill was manager. He comes to window to tell me he's not adding the Items THEY MISSED BECAUSE BURGER KING DONT PAY HIM ENOUGH. Run RUN RUN read more

It takes a lot for me to take the time to write any kind of review on anything. This Burger King is the absolute worst. I like Burger King and this is the closest one to my house. I've gone here a number of times and every single time this location has screwed up my order. And that's not an exaggeration, I mean seriously every single time this location has either given me the the wrong food or just flat out forgot half my order all together. I was just there yesterday after placing an order online, only to get home and find out that they forgot a whole entrée once again. Typically I would check my food to make sure they got everything correct, but I was in a hurry yesterday and needed to get going. Either way, I shouldn't have to do that every time and yesterday was just last straw for me. The food, when they do get it right is at least still very good, but I will not be retuning to this location, because their attention to detail is absolutely the worst. The only thing I can suggest to anyone going here is to triple check your order, because it's almost a guarantee that they will mess it up. read more

Burger King is horrible. My 2 year old and I had food poisoning after waiting over 30 minutes in the drive through. Poor kid threw up all over the car. If I was still near the BK I would have burned the place down. Learn from our mistake dont take your family there. read more

This is the worst Burger King that I have ever been to. The people are rude, they take an abnormally long time to serve the food and it wasn't hot. Avoid this Burger King if you can. read more

I have always preferred BK over McD's - but this particular BK is horrendous. They have never gotten my order correct and they take FOREVER. It says a lot when there is a line wrapped around the building at McD's and Wendy's but there's not a soul at BK. read more

WORST BK SERVICE EVER EVEN STILL AFTER ANOTHER YEAR IN OAKLEAF: This BK should NOT be listed under fast food restaurants because it could easily have the record for the highest order errors & for the slowest drive through and front counter service in the history of Burger King. Even with only one or two cars in the drive-through line it could literally take 30 to 40 minutes to get an order. Well right across the street and MacDonell customers with a higher volume of cars move much more quickly. My family and kids no longer patronize The Oakleaf location because it's never worth the long wait and erroneous orders ORIGINAL REVIEW AUG. 2019. Updated Review AUG. 2020. read more

Service is god awful. You never know if they are gonna be open today (Sunday) I went there to get some lunch and was told all they had was fried food. No burgers at all how can you even run a restaurant like that it is totally unsatisfactory read more

Took about 20 minutes from ordering to paying. It has been like this the past couple times I've come here. Guess it's time to learn from my experiences. read more

8 pm at night, cars in the drive thru line and when we get to the speaker we were told, "I'm sorry for the inconvenience but we are not taking orders at this time." Ummmm.... what?? This was the first time I've been back to this location in years. The last time I was here I got raw chicken nuggets and when I took them back to the manager she acted like I was inconveniencing her, yelled at the back to drop some nuggets and pretty much tossed them at me without an apology when they were done. I should have known better than to give them another chance! read more

When i moved to Oakleaf years ago, we sold on the Town center life. While the schools are good, the people are generally pleasant, we have the worst fast food, only second to like Pearl St in Jacksonville. Burger King Oakleaf is slow, sloppy and not sure how they continue to have business. They are forever going through employees and i watched a manager eat a sandwich in the first window. Maybe that's why y'all can't get the orders right. Last year after one of their employees told me to to remove the ketchup if my kid didn't like it (he is allergic), almost had me catch a case, i literally almost climbed in the window. I eat here if i MUST, and i feel sorry for the lazy ass Grown People that work here, we didn't make you apply here so at least get the order right read more

This Burger King is about half as good as my normal experience with Burger King. Extremely long wait in the Drive-Thru line. We had two orders which came out wrong. First time I ever had a Burger King biscuit sandwich. Their biscuits are horrible. I won't eat Burger King breakfast again because of this experience. read more

FILTHY! If you want to experience one of the dirtiest places you'll ever eat, then stop on by the Burger King on Argyle Forest in the Oakleaf area. For this being a new facility, it's sad on how rundown this place looks. The filth through out this place is ridiculous, from the counter you pick your order up at, to the tables you DON'T want to eat at. Employees could careless, more worried about their phones than the customer experience. I'll never set foot back in this dumpster and regret the one time I did. Guess I could start hitting up the McDonalds right next door or the Wendy's on the other side when it's completed if I want a cheap burger. read more

Awfully slow in the drive thru. It's frequently like this, and there's never an apology for the wait. Been waiting for 18 minutes and still have 3 orders ahead of me. Will go to Wendy's from now on read more

Slow slow slow. Waited thirty minutes for my food and there was only 5 cars ahead of me. I almost drove off but had three hungry kids.

Waited 20 minutes for a whopper while everyone else got their orders. The workers also did not enforce the mask rule and allowed customers to enter the store without masks. read more

0 stars if I could. Terrible service every single time we go there. We wait in line for 30 minutes before even ordering. When you get to the order screen they tell you to hold on. Terrible customer service. And when you get your food it's never right. I try to give them chance after chance but I will not go back. read more

This location told us that we had to use cash, had no Dr Pepper or coke products, no honey mustard ad was understaffed. We waited in the drive thru for 27 minutes! So disappointed in a place based on cook to order! The food was cold and the 15 French fries just pushed me over the edge. I have never written a review but for the sanity of future customers I had to! read more

Waited over 10 minutes just to hear from an employee in the drive through line. Waited over so minutes for my food and I still received the wrong drink. Employee seemed to not really care read more

The worst.Rude employees & bad food.Top it off with the slowest service known to man. I will never go back. Does the franchise owner ever read these reviews? If so, he is not very intelligent, considering the business he he losing. read more

They have one person working two drive through speakers, they always mess up your order, the customer service is awful. Please take your money to another place read more

This burger is honestly the best one I have ever been to!! The manager Mrs. Jennifer is very sweet you can tell she takes pride in her job! Made us feel welcome! Wiped off our high chair for the baby! I will definitely come to this one from now on! It's literally worth a 15 minute drive honestly read more

Where to start. Horrible service, rude, food that gives fast food a bad name. From watching the two people sit there and look at their phone while my food was right there on the counter, to the the rudeness while ordering, to the burnt nuggets ( how the hell do you burn food that's on a timer), to not getting what's ordered... just horrible. Never going back. Would do no stars if I could read more

They are consistently slow, my orders are consistently incorrect, I complained to a manager once he didn't seem to care. One time I ordered a milkshake I waited for 10 mins for them to tell me AFTER they charged my card that they were out of the strawberry flavor. For them to be slow I don't understand why my orders are always cold and wrong. Steer clear of this Burger King no one there cares. read more

Slowest drive through on a consistent basis that I've ever experienced. Staff is also not friendly. New restaurant in a nice area should at least be able to operate at least at a marginal performance standard. Only come here as a rare change of pace on the limited food options in Oakleaf. read more