employees are under trained and under educated for whatever reason the owner has for hiring and keeping them is only for them to pocket your money and serve you under ot overcook over price garbage. stay away from this location at all cost. read more

Zero stars would be the correct and accurate choice . This is truly ridiculous to even have to say this about a national chain that should have standards as to food temp but here we go ... cold meat , cold cheese, cold pickles , half cooked onion rings . What exactly is the issue at this establishment? I asked one day about a month ago if they offer burgers at breakfast and the answer was " it depends on who is working " right here we see that y'all are just operating on a day to day standard and I definitely don't care enough to bother coming back . I will leave the truthful review though to help people adjust their expectations when they choose to visit this location . So todays lunch: sad , cold, incorrect toppings for $8 really BK ? read more

Burger King - Cold burger , cold cheese, did not prepare without mustard/ketchup no time to go all the way back . - Burgers Near Me - Longview, Washington

I placed an order at the drive thru and was asked to park at the front doors. 10 minutes later a girl slowly sauntered out and no apology for the wait no I'm sorry. Instead s he said we gave you an extra ham sandwich. All the sandwiches. were cold. the. hash browns were cold. The oj was cold but it was supposed to be to be. The bag had grease spots which means it sat there long enough for it to soak thru the bag. if you get asked to wait. Get your money back. you won't want to eat what they bring you. I gave them one star because there wasn't anything less. read more

Waited almost 20 minutes in Drive Thru just to get to the "order" window. Then informed they were out of fries...then waited another 10 minutes to get to pay window...and yes... Decided to "drive through" without paying or picking up order rather than wait any longer! Terrible service! read more

The young man who waited on us seemed very uninterested and was rather curt. We ordered two Whoppers with cheese but only one came with cheese. Both the bag and the paper sandwich wrappers had wet ketchup smears here and there. The burgers were bland and tasted like any fried burger rather than "flame broiled". The mayonnaise was so thin it dripped out of the burger and the buns became soggy very quickly. Not the Burger King we remember. Won't be going there again. read more

There are no drink options that are not sweetened (corn syrup or sugar substitute) other than coffee or water. Most other places offer fresh-brewed ice tea but, the only option here is "ice tea" syrup out of the soda machine and that stuff tastes awful. When I complained to the closest thing to a manager that they had, he was woefully uninterested in my complaint, just getting an acknowledgment out of him was a challenge, I just kept getting this blank stare and a bunch of "I don't knows" out of him. I did get him to give me the corporate office number but he refused to give me the number of the local franchisee's number. There are a lot of us out there that don't drink caffeinated, sugary sweet drinks for health reasons, and when the only alternative available is water, that just does not cut it. What is so damned hard for these places to offer regular, fresh-brewed ice tea? read more

Order ONLY a medium frie, drive all the way home and it's a F'ing Chicken Sandwich. Try calling them, and their phone number is out of order. Go figure! read more

I really do not take pleasure in bad reviews. If it were only once or twice, no biggy. Seems this place screws up my order quite a bit. I use to enjoy BK. Too many messed up burgers lately. Possibly because of staffing problems. Will be a long time if ever I return to a BK... read more

Imma be straight forward yes I was an employee here but this is not in retaliation for being let go for no reason at all, this Burger King location is known for food poisoning me and my friends used to eat it all the time and it's gross now they don't clean the broiler. They advertise fresh food but it's never fresh it's a day or 2 old. They have no common sense while working they don't communicate with you as an employee either I would rather recommend any place else to get your food please save your money and do not waste it here especially during the covid-19 phases stay safe guys and gals. read more

Worse bk i have been to Unkept tables and floors rubbish everwhere Trash bins full and coming into the floor Filthy environment read more

Burger King - empty counter and chairs in a restaurant - Burgers Near Me - Longview, Washington

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Always always do they have a friendly and efficient crew. I particularly like this location because of this.

I had just visited Burger King and I asked for some chicken nuggets. The worker there asked me " what sauce would you like?" I clearly replied with "ketchup" When I got my nuggets out, the bag only had ranch. But the Fanta Freeze was good! read more

Dirty! Flies everywhere inside the restaurant and we had to constantly "try" to wave them away. They were persistent. My feet were sticking to the floor. The table looked like it was wiped with a grease covered dish rag. Ugh! I'm afraid of what their kitchen probably looks like. So much for COVID protocols. . . read more

The employees at this Burger King are wonderful! They are always helpful with my quirky little changes to orders and are always smiling and kind. The one time they got something wrong, they chased me down before I had a chance to get out of the parking lot in order to fix it. The only complaint I have is that the drive thru doesn't have any overhangs in the place where we order, pay, or pick up. Does the owner know that this is the Pacific Northwest? I got incredibly wet today with the hard rain we have been having. It seems like it would be an easy fix (McD's has a covering and it's nice). read more

I went here the other day and when I was trying to order something the waitress gave a customer a free coffee. Its seem like they have favorites at this place of business. I say serve each customer and focus on each person one by one. If I have spend for it don't try to be a manager by giving other something free. That's ste The predecessor to Burger King was founded in 1953 in Jacksonville, Florida, as Insta-Burger King. After visiting the McDonald brothers' original store location in San Bernardino, California, the founders and owners (Keith J. Kramer and his wife's uncle Matthew Burns), who had purchased the rights to two pieces of equipment called "Insta" machines, opened their first restaurants. Their production model was based on one of the machines they had acquired, an oven called the "Insta-Broiler". This strategy proved so successful that they later required all of their franchises to use the device.[4][5] After the company faltered in 1959, it was purchased by its Miami, Florida franchisees, James McLamore and David R. Edgerton. They initiated a corporate restructuring of the chain, first renaming the company Burger King. They ran the company as an independent entity for eight years (eventually expanding to over 250 locations in the United States), before selling it to the Pillsbury Company in 1967.[4]:28 Pillsbury management tried several times to restructure Burger King in the late 1970s and early 1980s. The most prominent change came in 1978, when Burger King hired McDonald's executive Donald N. Smith to help revamp the company. In a plan called Operation Phoenix,[5]:118 Smith restructured corporate business practices at all levels of the company. Changes included updated franchise agreements,[6] a broader menu,[5]:119[6]:66 and new, standardized restaurant designs. Smith left Burger King for PepsiCo in 1980,[7] shortly before a system-wide decline in sales. Pillsbury Executive Vice President of Restaurant Operations Norman E. Brinker was tasked with turning the brand around and strengthening its position against its main rival, McDonald's. One of his initiatives was a new advertising campaign featuring a series of attack ads against its major competitors. This campaign started a competitive period between the top burger chains, known as the Burger Wars.[8] Brinker left Burger King in 1984, to take over Dallas-based gourmet burger chain Chili's.[9] Smith and Brinker's efforts were initially effective,[10] but, after their respective departures, Pillsbury relaxed or discarded many of their changes and scaled back on construction of new locations. These actions stalled corporate growth and sales declined again, eventually resulting in a damaging fiscal slump for Burger King and Pillsbury.[11][12] Poor operation and ineffectual leadership continued to bog down the company for many years.[12][13] Pillsbury was acquired by the British entertainment conglomerate Grand Metropolitan in 1989.[14][15] Initially Grand Met attempted to bring the chain top profitability under newly minted CEO Barry Gibbons, the changes he initiated during his two-year tenure were hit or miss. Successful new product introductions and product tie-ins with the Walt Disney company were offset by continuing image problems and ineffectual advertising programs.[16] Additionally, Gibbons sold off several of the company's assets in attempt to profit from their sale and terminated many staff members.[17][18][19] After Gibbon's departure, a series of CEO each tried to repair the brand by changing the menu, bringing in new ad agencies and other changes.[20][21][22] The parental disregard of the Burger King brand continued through Grand Metropolitan's merger with Guinness in 1997, when the two organizations formed the new holding company Diageo.[23] Eventually, the ongoing, systematic institutional neglect of the brand through the string of owners damaged the company to the point where major franchises were driven out of business and its total value was significantly decreased.[24] Diageo eventually decided to divest itself of the money-losing chain and put the company up for sale in 2000.[25][26] An example of the 20/20 concept interior at a Burger King in Cork, Ireland The twenty-first century saw the company return to independence when it was purchased from Diageo by a group of investment firms led by TPG Capital for US$1.5 billion in 2002.[16][27] The new owners rapidly moved to revitalize and reorganize the company, culminating with the company being taken public in 2006 with a highly successful initial public offering.[28][29] The firms' strategy for turning the chain around included a new advertising agency and new ad campaigns,[30][31][32] a revamped menu strategy,[33] a series of programs designed to revamp individual stores,[34] a new restaurant concept called the BK Whopper Bar,[35] and a new design format called 20/20.[35] These changes successfully re-energized the company, leading to a score of profitable quarters.[ read more

I rarely go inside, but go through the drive-thru a couple of times a month. The drive-thru staff is always friendly and quick. One time they forgot to give me my drink and the employee working the drive-thru window ran - literally RAN - across the whole parking lot to bring it to me before I drove away. I hadn't even noticed that I didn't get my drink, so I was really impressed by their customer service. read more

how many times can the broiler break down ? they have had no beef products out four (4) times in the last 3 months, the great thing is they don't care enough to put out a sign letting you know that before you spend your time sitting (stuck) in the drive thru..... i know things happen but maybe its time to get a new broiler or find a company who can fix it the first 3 times.... i think its worth my time to drive farther than to take a chance at the 30th and ocean beach location in Longview wa . P.S. please add a quarter star rating so we can be more accurate.... read more

I rushed out of bed to get here before breakfast ended at 11, their crossanwiches are the best on the market and I rarely am up early enough to get them in time. I got here to find out they closed breakfast half an hour early that day. I was livid. The rest of their food is garbage and I was forced to buy something I didn't want because I could not back out of the drive thru. Never come here unless you want diarrhea and a fresh, hot meal of disappointment. read more