Customer service was amazing, I got my food and it was hot while served. Employe was very friendly and nice as well. Food didnt take long to get either read more

Every time my food is warm and the order is right I see this girl. Let's face it, in the past the food was cold. read more

Burger King - Who you see when you got good service - Burgers Near Me - Lowell, Indiana

Came in earlier today ordered a Whopper, onion rings, fries, and Cini Minis. The only thing that came out warm were the Cini Minis. Everything else was cold to the point I couldn't even bother trying to eat it. I tasted each item, confirmed it was all cold, and tossed the whole order in the trash. Waste of money and time. read more

This Burger King has had a lot of bad reviews in the past, but I think they've really turned things around. I was there the other day and got the original chicken sandwich meal. Everything was cooked to perfection and just as I ordered it. The staff were very friendly and professional. I'm sensing they have new management. I will be back. read more

Went to get breakfast. Once I got home with my food, which was 2 minutes away. I found that my Hoyt coffee was ice cold, all the food was cool. The hash browns were hard as a rock. The croissant was hard, sausage was burnt and hard. The egg was burnt on the one side. This place is bad!!! Would never go there again. They should close it down. read more

I give them one star only because they were open! Drive through board isn't working properly. Wait for service at the window is excruciatingly long. While I have empathy for the employees d/t known staffing issues, they are like a team without a coach! Easily confused and little confidence. Tried to charge me for the order of a prior customer that bailed before me. Then couldn't find my order. Told me they were out of sausage, then they weren't out of sausage. Got home and my sandwich had bacon (not sausage) that was probably left over from yesterday and was severely overcooked. Plus, the "hash browns" were actually a combination of hash browns and old french fries that were so majorly overdone that the potato itself no longer existed. All that was left was an overly crisp shell. Oh, and no napkins and no "sorry for inconvenience" or acknowledgment of any issues. (I did not berate the staff as they are mere teenagers trying to earn their keep. But management/ownership must facilitate the poor quality of food and lack of customer service. I have reached out to them and will update if/when they respond). read more

Burger King - Hash browns - Burgers Near Me - Lowell, Indiana

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I have been waiting for my order for almost 40 minutes. In that time one customer has been served their order. Unfortunately I ordered on the app so I can't get my money back without contacting the bank. This is ridiculous. Owner/Management is failing their employees and their customers. read more

Super rude. I asked for her to change my order to a meal and said, "Sorry, is that a chicken meal?" The lady then said , "well, that's not what u ordered. So, no." Well, I know I ordered the meal because I was craving my fries and asked for a meal and she made the mistake. Super super rude. Gave me attitude at the window also by slamming the window behind her as soon as she handed me the food. Would not recommend. Last time I was there they messed up my order and I was willing to give them another chance. So disappointed people have attitude for no reason, what a hateful world. A simple "I'm sorry, I can fix that for u!" Would have worked. read more

took very very long at least 15 minutes to get our order and even then didn't get it because they again put us on a wait

Terrible service at the drive thru and the food was horrible. Would not recommend this place to anyone. Surprised it's still open. The guy at the drive thru who took our order was clueless. read more

Overall incredible visit. The staff were kind and helpful, the facility was well maintained and relaxing, and the food was delicious. The prices were super accessible too, wish I could leave 6 stars. read more

It's not worth it. I had gone to this Burger King a couple times almost a year ago and it was fine. One time I ordered an impossible whopper and a fish sandwich and maybe a couple other items. When I opened the burger it looked nasty and like a normal meat whopper not the impossible one, and there was a mini patty along with the normal patty. The fish sandwich was mushy and slimy. I threw it all out. Fast forward months and months later I figured I would try them again and got a junior whopper. It looked fine and I didn't taste anything wrong but I got a stomach bug. Tried to sleep that night and had to get up every 5-10 minutes to hit the toilet from the stomach cramps. It's been a week later and I'm still dealing with symptoms. There is no way the food from Burger King is worth having the shits for a week, I beg you to find a better source of food. read more

We were recently inside the Lowell Burger King . There was one other person inside eating, no line at the drive thru. There were 7 employees in sight. The whole dining area was disgustingly filthy. We ordered 2 Whoppers and unsalted fries and sweet tea. There were 2 Whoppers already made and sitting in plain view. We waited a good 10 minutes for our food and it was barely warm! Almost forgot - there was a Burger on the floor in the kitchen. Sad excuse for a restaurant! We will never go back there! Sad, my favorite Burger joint. read more

No decent specials anymore , asked if they have senior discount & they laughed..... Crap service & attitude always got the feeling that they're doing you a favor serving you. This was "Strike" Three for them & I won't be back. Been to others in area ..... better but by not much. read more

This is a nasty place to eat ! The service & the food was not only cold but tasted like old socks. The floors were very sticky. I can't think of anything nice to say about it. read more

So last week I had a Big Mac out of desperation at the yellow clown place and opened it to see a dry dark colored patty without flavor. Today We stopped at this BK, and it's been a while since there aren't any around our area. Lunchtime on a Saturday and the place was empty. Good drive thru traffic but inside looked like a ghost town. So it was very clean. Both our Whoppers were fixed properly, and when we opened them it was amazing! The large round patties actually had the slightest trace of pink in them. They were still juicy and tender. Good job on the cooking, people! Why so many more people opt for the clowns flattened charcoal patties I'll never know. There is one common item between the two chains though, the fries were cooked perfectly, and had absolutely no flavor. So get the BK burger and skip the tasteless fries which are horrible for your body no matter where you get them. read more

Trust me when I say this is the WORST Burger King on Planet Earth. From the time I got in the drive-thru line (2 cars ahead of me) until I got my food.. 18 minutes. And one of the cars ahead of me left the line. It's entirely possible the person who is taking your order is also the person who is cooking your food. Oh and the food...cold. and not my order. If you're hungry go to the McDonald's across the street read more

The restaurant was very cold. Way too cold for a winter/early spring day. I am normally very warm/hot wherever I go. My wife is usually more cool/cold. We could see the thermostat and what it was set as the temperature. It was about 37 degrees outside. So we still had winter jackets on. There were no other customers in the restaurant. The temperature indoor could be a possible reason. The Managment definitely needs to make the indoor seating more accommodating to the customer. read more

Burger King - Thermostat about 7 feet from us. Showing how cool it was in the restaurant. - Burgers Near Me - Lowell, Indiana

Where do I begin? I never received my drink. Ordered only lettuce on my sandwich but got everything. Was asked what sauce for the nuggets I ordered & didn't find any in the bag once I was home. I saved the best for last! I ordered mozzarella sticks but received something that at first appeared to be their mozzarella sticks until I bit into it. Either they're extremely old OR they're very very overcooked. Disgusting. I will never go back. read more

Burger King - Mozzarella sticks - Burgers Near Me - Lowell, Indiana

Other then the outside of the place not being kept up,parking lot pot hole and looks run down. the food is good and hot place is clean inside.. so workers r doing good work read more

Yummyyy!! I take my kids here every other night after soccer practice. I love the Big Mac! Do you guys put real Kings in your burger? I wonder if thats what makes it so delicious. My daughter Lily really loves your straws. She takes one and eats the plastic! Thats another reason why I love this place, even the plastic is delicious. Points off for the stupid bathrooms. Smells like SEAWEED. read more

sat in the drive thru for 5 minutes didn't say anything just ignored us, we just left worst customer service

FIRST!!!! Well when you're driving through Spanish Harlem of Lowell your appetite will soon peak and the only place with a little more flavor than some bums ass hole is this wonderful establishment. needless to say, but I always say, Whoppers gettin smaller, but the bitches gettin larger, if ya smell what I'm cookin. read more

Very disappointed in the service and food at this location. Lived in lowell 20 years and this was the worst experience ever. The inside is bare and their menu screens "apparently" haven't been updated according to the manager. Manager got very snotty with my boyfriend for no reason. They informed us that they don't have any more fries. I asked to substitute with mozzarella sticks and she kept saying no then charged me. Their drink machine is out of order and there was no napkins or anything a customer would need. Female employee got real shitty with my boyfriend about our drinks. There is lack of communication. They don't care. Then the manager offered other customers to substitute for mozzarella sticks and didn't charge them. I don't want anything. I will never eat here again with how it was. I felt ashamed of BK in my town. Place was dirty. Didn't asked anyone while we were eating there if it was take out or dine in. Very immature atmosphere. read more

You know everybody does this when they order fries you eat a few on the drive. I knew my order was crap within 3 minutes down the road my fries were room temp. Then when I went to wash down those cold fries with my root beer and it not only tasted like something else but spilled on me because someone was careless on the easiest thing to do. I knew my burger was probably toast. Where do I start. What I ordered a No.1 whopper meal with fries the signature sandwhich that should always be made fresh and right, Wrong it was made with the lazyness of a texting sixteen year old probably around noon and I ordered at 330pm. The lettuce was so wilted it was like greens right there I had decided to do my first review of this crap experienced by millions of people every day. I thought about it and Reviews should be done not on the restaurants we should take pictures of the workers then review there performance. Because I have ate at many places that one time or another had a shit food experience. One thing I noticed is new people improperly trained or just shitty workers can make a good Restaurant taste like crap. Its our own social stigma to blame the establishment. But why do you think reviews go back and fourth good and bad. New Shifts new workers every 8 hours or 6 for fast food. Then the 5 stars how do they do it. See a really good Restaurant wont put up with lazy or incompetent people because that manager is paid by business and reviews. But Mcdonalds pay the same as BK on speed of the drive through bad meal "sorry here is a complimentary meal coupon" over and over. Next time have a bad experience look at who served up that experience. You will know why right away. read more

I haven't had Burger King for a while. We ordered 2 grilled chicken sandwiches and 2 onion rings. The food was absolutely terrible! There was so much mayonnaise slathered on the sandwiches that the chicken was sliding off. The chicken was tough and tasted old. We did not order drinks and the two meals came to around $16. Not a bargain for sure so take your money to one of the locally owned restaurants and get a great meal for about the same price. read more

Recently remodeled "since last time I was here". The food was hot, service was fast and establishment was clean. I'll bring the kids back again. The manager own duty works along side her employees. Not sure but I think she might be the owner also. I'm impressed keep up the good work! read more