Service was so slow, I left without the food I paid for. I understand things go wrong, and the machine to take orders was not working, But after ordering a double cheese burger with no pickles I waited long enough at the widow to see 2 employees standing there no apologies for it taking so long and 1 lady putting together 2 or more burgers. I ordered first so why did you not just make my simple burger first and let me go, Then go make the next persons, their were at least 4 more cars behind me when I could not wait any longer for my food, I did not have time to park and go in for a refund. Because no one was near the window. 8839 or 8889 centerville rd, manassas va 20110 order 43 july 11th 747 pm read more

When BK announced the "Angry Whopper," I was intrigued - I'm already a fan of BK in general - and now a Whopper with pepper jack cheese, jalapenos - and a spicy sauce? Wow! Actually - It's a Whopper with spicy crispy onions, jalapeños, pepper jack cheese, bacon, tomatoes, lettuce, mayonnaise, and spicy Angry Sauce. I hit the BK in Manassas just off of Liberia for lunch last Sunday. I ordered a regular "Angry Whopper" value meal - medium size. Apparently I had a communications issue with the folks at the counter - I ordered and am pretty sure I paid for a single - but when the food came up and I got it to the table - it was a "Double Angry Whopper." The burger was far less than I was hoping for. It was unspectacular - the pepper jack cheese, jalapenos, and spicy sauce - not spicy at all. In fact, I would have rather eaten a regular Whopper with Cheese. Maybe I got a poorly made Angry Whopper? The idea still intrigues me - so I may have to try another one down the road. The fries were hot and crisp, lightly salty and delicious. I paired it with a Lemonade. Lots of folks eating lunch here - there was a large flat screen HD TV hanging on the wall playing the Cartoon Network - "The Jetson's" was playing - kind of annoying. I guess they get a lot of kids in here. read more

The ice cream was small and I was the only one in line with a 20 minute wait needs more employees

I bought mozzarella sticks and when I tried them they tasted nasty and the cheese was hard and orange. I don't think they're supposed to look like that since I don't really buy at burguer king I asked if they could change them for me, what they did but they looked the same. Im going to another store to see if they can change them. read more

Burger King - Bag 2 - Fast Food Near Me - Manassas, Virginia

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If I could I would give them zero stars. We ordered the Impossible Whooper (plant based patty). We ordered two meals. I'm pretty sure they just gave us normal beef patties which is pretty upset upsetting. My husband and I have not eaten meat in years (8+ years). I'm pretty much vegetarian and switching to vegan. So eating beef patties gave me really painful cramps and my husband was much much worse than I. He was sick for two days. Please be careful. I have eaten the Impossible Whooper at other locations and I never gotten sick from it before. Plus it had a strange taste to it as well. read more

First time trying the impossible burger and it did not disappoint! Location slightly messed up my burger but was very apologetic when I returned it and immediately replaced it with a correct one. Manager was extremely nice about it and threw in an extra fries (totally unnecessary but a nice gesture). Overall seemed very clean and they appear to be taking Covid precautionary measures. read more

If I could give this restaurant a 0 I would. I feel so bad for anyone who works under the bald head manager who claims he owes this Burger King. I honestly could care less. Extremely disrespectful, rushing, loves to argue and clearly has POOR customer service. We had went here to pick up an order and the so called manager kept cutting in and out on the intercom, we were unable to hear him until he was very rude and aggressive and once we finally could hear him he immediately cut us off when we were trying to explain what we were there for. Once we got to the window, we proceeded to tell him he did not need to talk to us like that and that we are just trying to pick up an order. He then got extremely defensive and slammed the ordering window in our face, comes back and then yells and says "do you want the order or not". I'm disgusted by the way we were treated. This is unacceptable and he does not need to be managing a store especially when basic customer service is a must!!!!! read more

I bought a few sundaes here, they gave me less than half of the cup on top of one of them came with a hair inside

Mia made the experience great! My wife and I hit the drive thru @ 3:30AM and ordered chicken sandwiches and fries. Mia came to the window and told us that she couldn't serve us the old chicken that it would take about five minutes to cook fresh chicken and fries. She had a great attitude and was a complete pleasure. Thank you! read more

you guys put pickels in my burger and i said no pickels and i wased 20 dollers and everything was as hard as a fucking rock

About four years ago I lived nearby and would frequently go to this Burger King. And by frequently I mean, like, 3 times a week. (Living off of $1.50 Bacon Double Cheeseburgers is how the wife and I saved enough money to buy a house!) I would frequently experience service issues here, and often would get so frustrated that I would drive back and make them fix my order on the spot. When I moved to the other side of Manassas, near the Burger King off of Wellington, I was happy that I was moving and would have a more competent Burger King nearby. Recently I have been on a serious Burger King kick. (I love the 2 for 5 Mushroom Swiss Double and/or Chicken Big King) I've stopped by here a handful of times before work to grab an early lunch and I've experienced nothing but smooth, friendly customer service. While their service used to straddle the line between Eek! and Meh, my recent visits have been 100% A-OK. read more

This morning I went to buy some burgers, and two of the ladies who are preparing the food they aren't wearing the masks. And I told the manager about it and she of course told them to wear the mask but when they noticed I told her they start talking about me and laughing about it.During this pandemic They must be wearing a mask to protect the customers and them self what kind of iignorant people are they.!!!!!! read more

9:30 am, going through the drive thru and we ask if they're serving lunch. Of course the lady says they're only serving lunch but she says that if we're willing to wait, they can make what we want. We order a breakfast item and a lunch item and they deliver them to our vehicle within 5 minutes. The young man that delivers it is so polite and even does a slight bow when we thank him. It was so adorable, I thought we were in Japan. Best customer service we've had in a long time. read more

i love it its amazing awsome thier burgers are good

I love Burger King but never in my life have bad service and very bad food look the pic this is one of the fries that I get in my food .... read more

Burger King - Fast Food Near Me - Manassas, Virginia

I'm gonna make this fairly brief. I wanted to try the new griller hotdogs so I did. I ordered a classic without onions so that possibly explains why this one wasn't too bad. They had to make it to order. Now here's the problem child of this review. They must have had the chili cheese dog made hours before I purchased it. I opened the package and it was kinda crappy looking, but I was hungry so I ate it. The bun was so hard that I had a hard time getting through to the dog. And the cheese was hard and crispy. The actual dog was kinda chewy and shriveled up. I ate most of it unwillingly but I was starving as I said. I don't feel good about myself for putting this in my body, but oh well. Needless to say I will not frequent this place again. read more

Burger King - I can't believe I did it. - Fast Food Near Me - Manassas, Virginia

I was told to pull up for 3 sandwiches and a kids meal and every item was ice cold. Two words, fuck you. Wasting my fucking time.

Terrible, terrible, terrible... This is without a doubt the worst Burger King around! I hate to say it this way but this place really sucks! Against my better judgement (because I've had bad experiences here in the past) I stopped to pick up dinner for my family. The customer service here is terrible. When I pulled up to the speaker no one said anything. Finally I said hello. A lady said I'll be with you in a minute. After what seemed like an eternity she finally took my order. It took me more than 15 minutes to get my food. The worst part about it is the people were rude. What ever happened to customer service. I will not be going back here again. I've had too many similar experiences just like this one. read more

I really wanted to like this location. However, either BK is too cheap to hire extra staff or management is horrible. They have one cashier on during lunch rush. The woman is filling orders, announcing which orders are ready to a huge group of patiently waiting customers, and at the register trying to deal with a backed up line. It's not her fault by any means. She is a nice person. read more

This place is horrible, so many people working no line but they still got my order wrong, i was missing two burgers, half my order missing

Poor service. Took forever to give us our food. Sara was taking orders but would leave to speak to some boy and offered him her number and while she was flirting with this boy there were customers up front waiting to get their order taken. The manager was getting buns that would fall out of the machine and land on the counter without any kind of tray and would give it to customers like that. I took my money back and will not be coming back. Managers name is seyda i think. read more

I just had the new crispy taco for 1$, its a lot like the crispy taco from jack in the box, only jack has them for 2 for 1$ Its not as large as jacks either, for those of us that enjoy jacks crispy tacos, im thinking you might enjoy bk's , if only because we dont have jack in the box out here in the east. read more

Employees are nice however every time I order something from the drive thru I have to wait at least 15 or more minutes just for two meals.

Cold food. Slow service. Dirty floors. Dirty tables. Employees cursing at each other. One employee sitting in the dining room farted loudly while I was eating there. In spite of the charming ambiance, I won't be joining them for dinner in the future. read more

Had a double whopper meal from here yesterday ,The meat was extremely dry and i don't know what was in it that made me through up till midnight last night ,I'm giving one star here and that's too much to even rate this burger king with one star ,I still feel horrible .I will never ever go there again .The restroom here is horrifying . read more

Went through drive through. Screw up my order. Have to refund money back to my card. Once I received my food. Came home, 5 min drive, whopper just looks sad, smushed, and the fries are old, taste like dirt. You'll be eating old burgers and fries. Screw this place. Stay away if you can! All the workers there just didn't seem like they give a sh*t. read more

I came here through the drive through craving some burger king. My order was the ultimate bacon burger meal with no onions, 20 nuggets, and 2 whooper juniors with no onions. After my order was taken, I looked into my bag to make sure everything was there. I was not given my drink, I was missing an order of fries and 10 of the 20 nuggets. I told the cashier that I ordered a meal and not just the sandwich. She told me, "no you only ordered the sandwich". Now, I can understand that in the fast food business can be busy, she could have confused the orders. So, I was quite unbothered by the problem and asked her if she could add fries and a drink to my order. She took back my bag and gave it back to me with an order of fries without the nuggets. I asked her, where are my 20 nuggets? She told me, "no you did not, you ordered onion rings". First of all, her comment made completely no sense, as I specifically asked for no onions on all of my sandwiches, what made her think that I would order onion rings? The cashier had the audacity to tell me that I was wrong. It was even on my receipt that I ordered nuggets. After she noticed it was on the receipt she apologized and gave me an order of nuggets. I felt bad for holding the line behind me for so long that once I got it, I drove off. I parked in front and realized I only received 10 of the 20 nuggets that I ordered. I walked inside and told a worker about my order, she also apologized and gave me an extra medium fries as an apology for the mess-up. Not only was the service was terrible, but the food was as well. I eat fast food all the time. Usually considering that I was eating fast food, my expectations are never high, but my so called, "Ultimate bacon cheese burger", was a flat tasteless pile of crap. It was barely warm and the food overall was below par for even a fast food restaurant. It looked like the sandwich came as is, frozen, they left it out to thaw and serve it to me. In all my years of eating at fast food restaurants, this has been my worse experience. I have been to this place quite a few times and it was never this bad. It is unfortunate, but I will never visit them again. read more

Strikes again! Asked what comes on a Sourdough King. Answer? Cheese, bacon, and, "spicy pepper sauce." Asked for no sauce, just the meat and cheese, ended up with a normal bun, ketchup, and mayonnaise. As I should have learned from previous trips, if it isn't exactly as read on the pictorial instructions in the kitchen, don't bother ordering it. You get what you get. Guess I could have gone back but in that same vein, they could have had some sort of quality control and read the receipt. read more

I'm so mad right now at the service that I've gotten today I came to your restaurant to order up to about $30 worth of food but only got to get half of the order at the drive-through because I was being rushed so bad today November 3rd ticket number 19 I paid $16 and my order was still incorrect and the most unsatisfying thing was it was the manager that took my order I got my money back and she don't even have the decency to put the money in my hand after how bad she rush me with my order I will never eat there again I will go and spend my money in another franchise read more

This place is horrible terrible service terrible food sat in line for 45 minutes to get a cold sandwich and fries that tasted like they were from the dump. Never coming back ever. read more

Absolutely do not buy food from here. I just went in and bought the Bacon Cheeseburger Deluxe, and they gave me a plain cheeseburger smashed to hell and with literally, a quarter strip of bacon cut in half on it. Absolutely unacceptable. And not even worth the drive back. Never getting my business again. read more

The manager here Anthony has a great passion for the job always energetic and always so polite and friendly

Each time I've gone through the drive through here, the employee making the food is always giving a hard stare and ignoring our requests. The burgers also come in sloppy too and they've messed up my orders plenty of time. The most uncomfortable and worst BK I've ever been to. read more

Went through the drive thru a couple minutes ago and they messed up my order. Ordered #3 and they gave me a whopper instead. At least the fries are good read more