I love Jersey Mike's. They make the best chain subs with high quality ingredients and lots of flavor. BUT this outlet is terrible. They do not observe any food hygiene standards and I got sick twice before deciding never to use this particular store. The employees are out of control. The first time we came here we saw an employee entering the store at the beginning of his shift by vaulting over the counter, getting a drink, then resting his elbows on the food prep area. Go to another Jersey Mike's. Stay away from this one. read more

My recent (8/23/2024) visit an enjoyable experience, the staff was very pleasant. Service was outstanding, sandwiches are always great and I don't mind paying for extra meat. Dealing with a pleasant staff is the beginning of great sandwich. Most folks when entering a place of business look forward to a pleasant experience. Thanks again for making my day. read more

I had a coupon for a free chips and drink with the purchase of a sub so that's what brought me in today, no complaints hot subs are cooked to order and cold subs are made to order as well, place is very clean and good tastes great read more

Stopped here on the 4th of July- a bright beautiful sunny day craving a cold sub. Having eaten at Jersey Mike's in its home state, I knew it was a good choice. I love that they have several bread choices (white, wheat, rosemary Parmesan) and sizes (mini, regular, and large) so you can really customize your sub. I went with the classic Italian , done "Mike's Way" and it was fantastic. The Restaurant was spotless and the staff was friendly & competent and service was swift. Only downside for me is I love a Diet Coke with a sub and they serve Pepsi products. I wish they would make the switch! They did have two hipster style non-Pepsi pops on the fountain (vanilla and root beer). I love that they post the calorie content for your food so you can make an informed decision. They also use paper bags for takeout so it's nice to cut down on the plastic. Hi Check out Jersey Mike's! read more

First time visit at this location. Steak and cheese sub was great. However, music was so LOUD!!! I could barely hear the employees and I noticed as other people ordered they had trouble too. Please....turn it down. read more

Just tried on line ordering for subs with latest promo code. three times it said code invalid. I called the Haymarket store and they said wait 5 minutes and try again. he said I could come to the store and order. I asked if I could get promo price and he said no. My wife says they have the best tuna but we will be going elsewhere. if I wanted to pay full price I could do it online and not use a code read more

Never been to a Jersey Mikes until today. I was a bit skeptical because I read some of the previous reviews but honestly I had a great experience. This is fast food so I didn't go in expecting a 5 star meal however this place actually really surprised me. I was greeted as soon as I walked in. The guy that took my order was super friendly and my order was out in less than 10 minutes. I ordered Mikes famous cheesesteak and it was so delicious! It comes with cheese, onions, and bell peppers but I also added mayo, salt/pep, and extra cheese. I'm not saying this is the best cheesesteak out there because that would be a lie. The best cheesesteaks are in Philly, however these are pretty tasty if ordered correctly. The only thing I don't really like about this place is that they don't have fries. They have chips but I mean I'm a fries type of girl but it is what it is. I can see myself going back for lunch in the near future! read more

Jersey Mike's Subs - Fast Food Near Me - Manassas, Virginia

Sad experience at Jersey Mike's today. Visiting from out of town and came into this location. All the chairs were up on tables. We asked the two workers if they were open and they just stared at us. We asked again. Got a shrug. So we ordered. Asked if we could put chairs down to sit on and got a shrug. So we did. It was really odd. Store hours showed they were open for along time afterwards... we were there at about 1:30pm... anyways, didn't tip and sand which was delicious. Great taste and made well. Just poor service. read more

Manager Phillip and his team assistant really made me feel special as a customer I've only eatin there at least 13 tines and still counting more times to eat often I will recommend more people to eat at jersey Mike's I would recommend order 55 and 56 is a little piece of home read more

Good sub minus the food twine in my sandwich. Hopefully next time there is some quality control in what goes into the sandwich. Customer service was good. read more

Jersey Mike's Subs - Fast Food Near Me - Manassas, Virginia

I gave this place another try simply because of their convenient location. Cashier didn't say thanks. None of the workers had proper face coverings. Their "face masks" covered their mouths only. Everyone's noses were exposed wth read more

Stopped at Jersey Mike's in Manassas today. I've been thinking about a nice Philly Cheesesteak Sub as I haven't been there since before the Covid mess started. The store was empty inside so I walked right up and ordered. Ordered my Number 17 with no extra stuff, just peppers. Got the sub very quickly, paid and left to drive. The drive home took less than 5 minutes as I live very close, about 3 miles at the most. Sat down to eat my long overdue sub and discovered the sub was just warm but certainly not hot like it should have been if it was cooked when I ordered it. Almost seemed like the meat had already been cooked and sitting waiting for someone to order. Sub was good but very disappointed that it was not hot. Jersey Mike's, you let me down !!!!! read more

Total disaster. This place is slow as molasses no matter whether busy or not. And seems no money going into cleaning. Bathrooms closed even though it's not a super small place. Another business trying to claim "safety reasons" for having no bathroom when they really just don't want to clean them. Cleaning still needs to occur and service needs to be better at this location. read more

As a Jersey girl obviously I love this kinda food.. My biggest peeve is the pricing. I feel it is too high. Make things combos and not make you pay extra for a drink and or side and all would make the stars go to 5. read more

I give this place one star for several reasons! For one I am from New Jersey, so I know what a real sub should look and taste like.. The place was clean and the staff were polite.. This is where they earned a single star.. My husband and I went there tonight 3/30/14 for dinner! For two "Giant" subs and two bags of chips - our bill was $26 and some change.. Yikes! I expect this kind of tab from a restaurant.. Not a local sub shop.. So.. I'm a vegetarian.. And here is my BIG reason for giving them one star.. As a vegetarian, it's often hard to eat out.. They had a "Veggie" option which consisted of Provolone, Swiss and Green Peppers.. Kind of a random selection.. However I was able to switch out the Swiss for American Cheese.. If I would have known that they cut their meat/cheese on the same "slicing machine".. I would have NEVER went here! In fact I would have walked out prior to ordering!! By the time I realized it, my sub was already being made so I just went along with it.. My veggie sandwich was a nice size.. However, when they cut my sub into 4 sections.. They used a knife that was sitting on the counter.. Which meant the same knife was being used for every sandwich.. Again my vegetarian sub was compromised Who knows how often it gets cleaned?!? Lastly, when I got home to eat my $10.95 sub, there were small pieces of meat reminisce hidden/stuck in between the cheese layers.. As a vegetarian.. My sub went straight into the trash can.. What a waste of money!!! My suggestion would be to have separate "slicing machines" for meats and cheeses.. And to use separate knifes for cutting meat and cheese sandwiches.. And for this.. You have lost a local customer... I would also lighten up on the oil/vinegar.. My sandwich was literally a soup sandwich.. A soggy mess! read more

Stopped in for lunch the other day. Have seen their commercials but had never been. The sub was terrific and the guys working there were very personable and friendly. Will definitely go again. read more

Terrible. Terrible service. Terrible food. Not clean. Ugh. My mom & I ordered from here a take out order for four people. When she was giving the one guy the order, he seemed very confused so I tried to break it down for him so he wouldn't get it wrong. It was dead when we walked in as well. So he starts cooking & we sit down at the least disgusting table we could find which isn't saying much. Once it's done, we leave. When we get home everything is wrong. Literally every single sub. So we call back & get the other guy who is very confused to. Anyway, he blames it on the cook & we drive back out there. No comps are offered or anything which is absurd considering we drove thirty minutes BACK there for wrong food. Then we get back home & attempt to eat it & it's just terrible. The two employees acted like Keenan & Kel which was not cute at all. They seemed very stupid or very high... Didn't know which. Will not be going back ever. I'd give zero stars if I could. read more

I was just here at Jersey Mike's in Manassas. Now I am new to Jersey Mike's, but I looked at the menu and wanted a ham and provolone. And I ask them to heat it up and the guy said no, it was a cold sandwich. I ask if they had a microwave. He said no. I asked if they had a grill. (While looking at the grill) and he said yes. So I ask him to just heat the ham on the grill. He said no. Now in my opinion if would like my ham and cheese hot, and I am PAYING them for a service.... Put my ham on the grill and HEAT IT UP. He refused. I left and I won't go back. UDATE Today I called and spoke to the store manager. He also said hot sandwiches are hot and cold sandwiches are cold. It's Corporate Policy. Really? So I made an attempt to call Corporate Office customer relations. I got sent to VOICEMAIL. Some great customer service. NOT I don't recommend Jersey Mike's anywhere or at any time. read more

I have to give props to the staff here for keeping their cool with a rude a** customer!! They fixed amd adressed the situation. All she kept saying was "im gonna be late for work and nobody cares". I wanted to tell the lady "YOU'RE absolutely right nobody cares, YOU chose to come here for lunch rush. Needless to say they handled it well. I will DEFINITELY be coming back. read more

GREAT CUSTOMER SERVICE! 2 colleagues and myself stopped in for a couple sandwiches to go the other day. There were two young men... the one young man Terrell was absolutely AWESOME. After a day of meetings and a long drive, he brought some much needed humor. Her was super personable and made the experience pretty memorable=enough to write this review! We will definitely have more lunches at that shop soon!!! read more

I recently stopped here for lunch because it had been 10+ years since I had eaten at Jersey Mikes and because I had a coupon. When I arrived around 12:30 nobody was in line and I was excitedly greeted by three friendly employees who seemed very eager for business. I ordered a regular turkey and provolone on wheat bread. My sub was speedily prepared before my eyes, similar to subway, just not as many topping or bread choices. The sub was very good and stuffed with turkey and plenty of cheese and fresh vegetables. I will be going back I just wish they had more choice of bread. The price is slightly higher than subway but in line with other fast casual places. I wouldn't recommend eating there because the seating area felt cramped and uninviting. Give it a try for take out. read more

Jersey Mike's Subs - Chicken parm sub. Even though you can't see any cheese there was a decent amount if it. - Fast Food Near Me - Manassas, Virginia

What a great store! We were immediately greeted by the friendly staff, who connected with us over soccer. We were served quickly and the sandwiches were delicious. The staff was courteous and extremely helpful, offering to take our trash and get a drink refill. Such great customer service is really appreciated for me. We will definitely back! read more

This place is awesome! The customer service is too notch the guys are enjoying what they do and are super friendly. Coming from south Florida where customer device is all but non existent this was such a breath of fresh air. The subs were delicious and all the condiments were super fresh. I plan to visit next time I'm in town for work. read more

I stopped by today to grab a sub, and noticed one if the counter people, a younger blond woman, heading towards the bathroom with multiple rolls if toilet paper in her hands. Thought nothing of it until she returned, walked to the box if gloves, pulled a pair out..handling the outside of gloves with her bare hands, and proceeded to grab a large roll of provolone cheese and place it on the slicer. I asked if she had just serviced the bathrooms and she said yes.. I asked why she didn't wash her hands before preparing food...her response "I didn't touch anything". But when I asked how she opened the bathroom doors she huffed and tore off her gloves and went in the back to wash her hands...yuck!!!! She came back gloved up and proceeded to slice the provolone she had handled before. YOU HAVE BEEN WARNED! read more

Clean, quick, and amazing. How can you not like a good old hoagie! Friendly staff and clean place. So very glad that this location was added to Manassas. Once again with my other reviews I have tried this place more than once with diffrent items from the menu. Not once was I let down or displeased. Go get a sub. You deserve it! read more

I was hungry at lunch time and used a mapping app to find this particular Jersey Mike's, as it was the only one that came up in Manassas. The location is really my only problem, it's not in a really decent area, which surprises me a little. The service and food was spot on though! Really enjoyed the chicken sub I got and the staff was friendly. read more

It's a 3-star sub shop, the food is exactly what you expect, my error was not looking at the nutrition prior to ordering... a little OCD I know, but that me.. I ordered the Chicken cheese-steak on wheat, the sub was a little too soft for my liking, everything else (including the pepper spread), was just what you would expect... My sandwich if I had gotten the mayo would have been 800 calories and 2100mg salt, there's really no need for that much sodium on anything... Proud of them for supporting local charities (our reason for eating there), and our order taker was 1st class (should've gotten his name), he deserved the Kudos... Would I eat there again?... probably not! read more

The food was good, and the staff was courteous. However, the dining area was extremely dirty.

I have not had Jerry's in a couple of years and decided let me give it a try as i was craving a Philly cheesesteak. I ordered the sandwich online and picked it up. As soon as i opened the sandwich the steak looks so white kind of like chicken not beef. it tasted ok but the color really freaked me out i even double checked my receipt to make sure that i was beef and not chicken. The restaurant smelled weird not bad but strange. read more

Was my first visit ever, I wanted to turkey club with red wine and oil dressing. What I got was a 6 inch roll with tons of lettuce two slices of thin tomato and less than 1/8 inch of turkey! The menu said $6.95 was the cost but I was charged $8.95 - What the heck? Sorry Jersey Mike's but I won't ever be back again read more

Food is always good! However, the management on the other hand, needs an improvement. GM has a serious attitude problem and isn't afraid to let customers know it. When talking with shift manager and cashier, many complaints have come in about this same gentleman. In my opinion, service is just as important as the quality of the food! read more

I am from Falls church va. Came to this location Bc it is close to my job. I ordered the chipotle cheese steak. Service was nice and fast..... cashier was very polite. after sitting in traffic for 1 hour waiting to get home to demolish my sub..... I come to find out that the person gave me a chicken sub and not steak. I couldn't believe it. And there was no way I was going to drive 35 mins to exchange it. I am not sure how they got my order wrong. It was just me and 1 other person in the entire store. Very disappointed. read more

Excellent service!!! The staff was very polite and the sandwich was excellent and good value for the price

I'm so upset It's basically lunch time 1:40 And this place didn't have roast beef for what I wanted They said it's not ready A couple hours So dissappointing Not coming back here read more

When i asked for a regular sized sub the man behind the counter took a 12 inch piece of bread and cut it in half. Could not believe that a regular sub for 9 bucks was a 6 inch. I felt like i ordered a bread sandwich.. The taste over all was decent but 20 bucks for 2 sandwiches and 1 soda was crazy. I will never go back. Wish there was a real Deli around here..For now ill continue to make my own.. I will not be a repeat customer. Especially for a real sized sub costing 13 bucks that's laughable. read more

I do a lot of traveling (including Jersey) and Jersey Mike's is my go to sub shop. It has become that in Manassas too. Clean spot, friendly staff and good quality ingredients. I'm not a steak and cheese person but their steak and cheese is exceptional. The bread, while better than most, isn't quite what you'd find in the NY/NJ region but then again I haven't found any bread outside of there that is as good as NY/NJ. If you like a hearty sub with good ingredients then this is the place for you. read more

The people are friendly and the place is clean. I like the turkey and provolone sub. Prices are a little higher than other sub places ($12.95 for a giant turkey and cheese sub...but is just a bit larger than the large) I wish I could get hot subs here too, but overall its a great sandwich shop :) read more

First timer! It was so good! My sub was filled with steak just how I like it! Staff was friendly & fast! Place was very clean! I will be coming back! read more

Super friendly staff, John the shift lead was super friendly, helpful, charismatic, and knowledgeable. I will definitely come back to see him. read more

Superb customer service makes all of their subs taste 100% better.