The employees that work here are incredibly nice and friendly. THIS Burger King's food is very good. It's hot and served in a timely manner. The restaurant itself is always clean. I do drive up and dine in. No fast food chain is perfect and all will have hiccups from time to time, but the Burger King in Mountain Home is great and I highly recommend it read more

I ordered 2 crossaints Ham and Bacon egg cheese, the order taker repeated it and it was correct on my reciept as well. Im told to drive forward and wait after recieving my drinks. After waiting about 5 minutes they bring me my food. I don't check I just drive home, about 5 minutes away. I open the bag nothing is really hot, and nothing is fresh. even 5 minutes the hashbrowns would still be hot if they waited on it for my order, yet ice cold! I got a soggy mess for sandwiches, I threw mine away, it had their sausage (which I do not like) ham, and a 3/4 inch slab of egg, all served on a soggy crossiant. The hashbrowns were ice cold, and the french toast sticks were like cardboard. read more

This is in regards to the Burger King on race Street in Searcy Arkansas. Upgrade to a smarter Gmail Secure, fast & organized email OPEN [Restaurant Brands International] Re: Burger King: Other B Burger King ##- Please type your reply above this line -## Your request (14561511) has been updated. To add additional comments, reply to this email. [image] J... Steve Johnson to Burger 1 day agoDetails Yeah this is about the fourth fifth time I've had to explain this and nobody ever gets back to me on it I'd really appreciate it if somebody would either call me or at least respond in an email about this issue about 2 weeks ago my wife and I went to Burger King on race Street in Searcy Arkansas we ordered chicken fingers and two Oreo milkshakes they took 15 minutes to give us the Oreo milkshakes and when he finally gave them to me as we're driving away my wife notices that the cup is only about half full and it was like water so I pulled back around to the drive-thru and the guy came on the speaker and I told him these milkshakes aren't going to work pretty much my exact words and he said okay pull up to the window I get to the window and there's a woman there at the window that practically Yanks the shake out of my hand and as I'm about to tell her could we just get soft drinks instead I don't get to finish saying that because she slams the window shut gets money out of the register the window back up and practically throws the money at me and slams the window shut again and I said can I please get soft drinks instead I don't even get an option to get soft drinks i just get a refund? Then I'm told to leave she told me to get my mother effing fat ass out of her parking lot right now go get my drinks at Sonic and I said excuse me can I talk to a manager she said no get your f****** fat ass out of my parking lot right now and go to Sonic so I pulled around to the front window I mean to the front of the store knocked on the door and asked to speak with the manager she came to the door wouldn't get the manager and I was trying to see her name tag and she noticed I was trying to see her name tag she covered her name tag with her jacket so I couldn't see it I asked what her name was and she told me none of my business take my f****** fat ass out of her parking lot and go and go to Sonic she kept calling me a mother f****** fat ass and keep telling me to get the f*** out of her parking lot I did nothing wrong and then when I told her that she was acting like a real rude b**** she yanked her headset off threw it on the ground through the door open and got in my face like she wanted to fight me my wife gets out of the car she tells her that she's about to call the police she runs over to the side of my car and gets in my wife's face and told us to get the f*** out of there all we did is order milkshakes and chicken fingers I contacted that Burger King the very next morning and talk to the manager there about her found out she was the night manager she's setting a real good example for her employees by acting like that as a manager she needs to be fired immediately and nobody has done anything about it nobody needs to be treated that way nobody needs to be ridiculed and embarrassed and called a f****** fat ass when they go there to buy food is that how Burger King treats their customers is that the example that the managers for anybody embarrassing me like that in public calling me names like that in public out on the side in front of the store with other people around I think that's rude it's embarrassing she was screaming it and they did nothing about it they didn't fire her they didn't do anything about it she should have been terminated without pay immediately nothing has been done I was embarrassed I was ridiculed cussed humiliated in front of the other people that were there at the restaurant. I would give zero stars for this location if I could. It's terrible read more

I generally like Burger King. Not my favorite fast food burger chain, but certainly the best Mountain Home has to offer. This location though, really needs new management. The staff itself is great. Everyone whom I've talked to there is very friendly, attentive, and apologetic. Why 'apologetic'?, you may ask. Because every other time I've been there, they're out of something. Six months ago, stopped in and was told they were out of chicken, most soda options, tea, and milkshakes. After requesting and being told they were out of several menu items, I finally had to ask; 'What do you have available?' A few months later, stopped in, and was again told they were out of chicken and tea. Last night they had chicken, and were stocked on their drink options, but were out of Whopper patties. How do you run out of the key ingredient for your flagship menu item? Was then told I could get a kids burger. Really? Really? Look,I applaud the staff for trying to offer alternatives, but a kids burger, when I just requested a double Whopper. Not going to cut it. I am thankful they didn't try to insult me by offering me one of the fake tufu burgers. I've been to Burger King from cost to coast and this is the only one I have ever been to that has been out of its staple menu items. Seriously; how do you allow your store to even get low on Whopper patties? I'm assuming this is an individually owned franchise, otherwise, corporate really needs to pay this location a visit, and bring in a new manager who knows how to keep track of, and order stock. Running out of Whopper patties is just embarrassing. I just feel bad for the staff members who have to hand out apologies, instead of burgers. read more

I understand that COVID has made things slow but let me tell you about the lack of service this place gave us today. First we waited 7 minutes to even be acknowledged all the while workers walked past in front of us. The manager yelling at the workers basically treating them like children. The manager then proceeds to tell the workers she thinks that a mystery shopper is in the drive thru so make it right. Shouldn't they make it right all the time? Then as we are waiting for our food all you can hear is the manager saying fix the drive thru orders first not the dine in orders. 42 minutes later we get our food and what a disaster! The picture below is the bacon melt what a poor excuse for a melt. Either way this is the last time I will spend money at this Burger King. read more

Burger King - This the bacon whopper melt?!?! What a disgrace - Burgers Near Me - Mountain Home, Arkansas

Wow, just wow.. This food was AMAZING. I loved this resurant, me and my 5 kids went here and we all liked it except Toby. And he's picky. I'd come back here whenever. Just without Toby! read more

For years I have made Burger King my fast food go to place. With family and friends who can verify the frequency, I have visited at least weekly. Today, I pulled into the drive thru, (covid 19), pulled up to the audio order placement and was told just a moment. I waited as three vehicle pulled up to the outer lane drive thru placed their orders and went to the pick up. Needless to say I drove away and will not be back. add BK to the shit list!! read more

Wife did an online order. And this was The worst food ever. Cold fries and burgers. Whopper dont even taste like a whopper. Buns hard as rocks. Disgusting will never return to this location as this is the second time it has been like this. My meal went in the trash. It needs to be shut down read more

Unfortunately there is not an option of zero stars. Five time in this year alone I have left without my food. Three times in the drive through and twice from the lobby. All of which was for extremely excessive waiting. 1. 15min in drive through without making it to the window 2. 5min at the microphone, 10min in line, paid at the window then saw no one for another 10min. 3. 5min waiting to order then after placing my order no one answered and they started taking the order of the other lane 4. waited 15 min after paying, asked about my order, they said they lost it, waited another 15min and left 5. waited 20 min while half the staff stood around, till someone asked the cook if he dropped my chicken in the fryer and he had not read more

I don't know what happened to Burger King over the years I thought they used to have decent food. I no longer go to Burger King because nothing is good there certainly not the burgers not even the french fries, the last time I was there the coffee was undrinkable. I think it's a shame I don't think it's just this Burger King I don't know what happened but I wish them well read more

Waiting 20 mins to be told I was forgot about in the drive through. Horrible staff. Was told it wasn't their fault that I was forgot. Stay far away super slow drive through process read more

What Happened to Buger King the Food is so Bad the Food is always cold I got chicken sandwich it was burnt never will go there again will be calling Corp read more

The biscuit's and gravy, are by far the sorriest thing I have ever tried to eat. They Should remove it from the menu, or learn how to make it. The biscuit was hard, and the gravy was water. The sausage, egg and cheese biscuit was all right. I hate to see a new restaurant start off so bad. read more

Crappy! My burgers were cold and my fries were too. My fries were also stale! My fiance's nuggets were so cold that he ended up refrying them at home! Just when I decided to give Booger- King a chance after a year of never going there, and oh boy, what do you know? Cold food! Never EVER going to Cold-Food-King again read more

I have never ever ever spent near 10.00 for a fast Food burger! Today changed that. Double whopper no chz and med size 9.71. Do we get it brought out to us on a silver plater or what? Could have went to a decent Chinese buffet and spent a dollar more and got stuffed. The place was stuffy also. Service was good though. The food could have been fresher like the fries. Not impressed. read more

well i was there in the afternoon on 9\16\21 i ordered a small fries and medium vanilla shake at the drive thru at the pay window i was told to pull up to the front and wait there i waited 20 minutes a girl brought out a small fries and my shake was just liquid it was horrible there service and food quility sure is very bad i am not eating there anymore read more

I love Burger King, but this one was very SLOW. My order was not right, when I got home, I was not going to go back to get it right, as my whole order would have been cold. Employees acted like they did not know what to do....Took them 10 minutes to decide what to do with a Burger King gift certificate. The cashier said, I never saw that before, oh my gosh shouldn't the employees know about a gift certificate. read more

Since they've move to the new location it's so nice. Good is good and the staff seems to be nicer. Definitely an improvement!

I would get better service and food at a landfill than at this burger king.i complained about the same thing before,you order bacon,cheese,egg croissant and they give you sausage.called the magager,they don't care,either does the owner.this happened at the old store more than once.thought the new store would be better ,it is just as bad.i shouldn't complain its my fault for going back and expecting different results. I WOULD RATHER EAT OUT OF A DUMPSTER THAN TRY THIS PLACE THEY CALL A RESTAURANT AGAIN. oh, the food was not even warm. read more

Got sick right away did not even make it to my car. Don't know what happened food tasted alright but three days latter still not feeling right. This is only the second time I have eaten here in 20 years but one thing for sure it will be my last. read more

The food isn't bad. However, the restaurant doesn't seem clean. They take FOREVER to get you your order. I can be the only person in the drive through and have to wait 10 minutes for a small order. Never fails they screw something up too. I had ordered a whopper with cheese the last time I was there. I brought my whopper back in because they forgot the cheese. The lady gave me a dirty look took my sandwich and slapped a cold piece of cheese onto it and handed it back to me. Really? read more