We went to this location to get a late night snack and didn't have any issues. There was no one in the drive thru and we ordered a slurpee and stuffed tator tots right away. Everything was great with no issues. Guess we got lucky based on other reviews? The property was so dark that we weren't sure they were open, so that was kind of odd. Not much to eat in the area so I think this would be an ok choice based on our experience. read more

This place is bad. I ordered from the kiosk and the POS machine wasn't working. They told me after like 3 attempts. Once I ordered, they handed me my drink ware but told me they don't offer iced tea though their kiosk said it was available. I asked if there was coffee. They don't have any as they only offer during breakfast. I received my order in a bag instead of a tray even though I input "dine in" on the kiosk. Within a few minutes, a customer came in and said they are missing two items from their order (probably he was from the drive thru). A few minutes after that, another customer asked if she can get a towel to clean the tables. The employee gave her napkins so the customer herself can clean it. He asked if this was enough napkins. It's not even busy at this restaurant. Does Burger King corporate ever audit this store? read more

More than 30 minutes in the drive thru does not count as fast food. Short staffed, or slammed whatever the reason they are not fast

"Did you see Taj gave BK in Soledad a four star review?" "I'm never reading his reviews again, he must've lost his damn mind." Burger King, at least in my experience in SF and local one here in SoCal is where dreams go to die. The glory days of grabbing a tasty crossanwich at my college in the AM or a $1 Rodeo in San Jose are all too distant in the rearview. Now- Dilapidated kitchens that could give Freddy Krueger nightmares, cups that break instantly with flat soda spewing all over the interior of your whip, burgers so pathetic you either spiral into depression or sprint to your closest restroom and say never again. But here at the Soledad location, there's a new ray of hope of a better tomorrow. I stopped in for a quick bite before we had to drop the dog at the sitter. Time was not on our side. As I unwrapped my 2 for $7 items I marveled at how my chicken sandwich reminded me of those great memories as a kid. Was there life left in the battered, worn down King? When I opened my Big King tho, this is when I felt like they rolled out the red carpet for me. This thing is a beauty. Beefy, cheesey, just incredibly satisfying. My anti-beef wife was in awe at the presentation. I cruised north of 101 with all kinds of gains and a satisfied palate from this higher quality BK that is truly a diamond in the rough. 1 and 1/2 stars? You trippin. Hella good. read more

Can I Give Them ZERO ZERO ZERO stars??? Please???? SMH... It's bad. Really bad. They are not consistent with ANYTHING except being inconsistent with EVERYTHING! I ordered their new Bacon Melt, which is supposed to come with carmelized onions. Were there any? Nope. Last time, there were only a few on that one and none on the Shroom 'n' Swiss that I'd asked to be added to it. I've gotten the Bacon King before and it's supposed to come with ketchup. It's not there 70% of the time. I'll PAY to add tomato to my sandwiches and they don't put it. They regularly forget sauces, even when the item says it comes with that sauce. The worst part about it is this location is never busy! I've literally never seen them with more than two cars in drive thru and more than three tables with customers inside. They never have a line. They never have a real rush. Yet they NEVER get your order right. It's NOT your way at this Burger King. It's whatever messed up way they decide to do it and that's it! read more

If I could give ZERO stars, I would. This Burger King is horrible! If you go through the drive thru, expect to wait 15 mins before you even order your food, then at least another 10 mins before you get your food. It seems that they complete one order at a time before they start the next order. read more

Would give zero if available. No ice for drinks. Half their menus is chicken. NO chicken available. Asked for salt for fries. No salt available. Burger is dry and bland. Burger King should take away their franchise. Holy cow. read more

Burger King - tables and chairs in a restaurant - Fast Food Near Me - Soledad, California

The food is always decent but they are always short of products..one time they were short of chicken..next time beef...this time they are advertising the spiderman sundae so we came just for that and guess what. She said they don't have that here. So then pull down your posters advertising it read more

Great restaurant good food good service fast service and good ambiance great food when you need it

Nice, clean restaurant. Friendly employees, ordered from the kiosk. A few small food items were missing but we had a big order so I wasn't really surprised. I always check before I leave anyway but staying close to here, we will be back. Good was freshly made and was out quick. read more

Hopefully I heard this gentleman's name right but Gravel was so polite and offered such great customer service to us! Order was on point, offered us sauces and was kind enough to get crowns for my little ones! Shout out to Gravel for providing an above and beyond service! read more

If I could give zero I would! Just ordered here. Food tasted old. My order was taken wrong, I got back in line at the drive through, drove away with a new bag of food after they took the old food, and was handed back the same food with the same mistakes in a new bag. And go figure their number is non working. Go to any other BK in the area, I promise. read more

I wish I could leave zero stars. This place is an embarrassment to Burger King. The lady that runs the place never gets an order right I've been there 6 times. They also always say they're out of mustard and don't know when or IF they are ever getting more. If you ask them to remove mayo or ketchup they double the amount of sauce you asked to not put on the burger and the receipt will be correct but the orders all the way off. Sometimes you don't even get the burger you ordered. They will refuse to give you chicken fries or French fries when they're sold out but not tell the customer and make you pay for it even though they don't have. Then they'll try to not give you something of the same value off the menu and won't refund you. This place needs an all new work crew or to be shut down. The service and quality is almost foul. I will never go back unless Burger King fixes the issues there. read more

After not even being acknowledged at the drive thru, I ordered an impossible whopper with no bun. They oddly told us to back up in the drive thru so we weren't in front of the window and they would wave us back up. Odd. I received this burnt patty with no sauces. Disappointing to say the least. Also, what are you trying to hide that we can't be in front of the window? read more

Burger King - a plate of food on a table - Fast Food Near Me - Soledad, California

What a train wreck this Burger King is , expect to sit in the drive thru for 15 minutes to order and then 15 minutes to get your food and this is not peak hours , the staff has got to be the most poorly trained poor excuse for employees ever... and Burger King expects us to pay more now for the employee wages? I can't wait for the robots to come and take all the jobs of these people. read more

This place is CONSTANTLY out of food! Fries almost daily, chicken, hamburger! How do you run a hamburger join with no burgers or fries?

This is probably the worst place to eat in town. Their COVID procedures and regard for sanitary food handling and safety is nonexistent. Even Corporate and the Franchisee don't care. Don't bother complaining because nothing will get done. They did a whole remodel of this place only to put out the same piss poor products and service. This place is definitely a waste of prime real estate that can be best used by a better restaurant. DON'T EAT HERE. Save your hard earned money and keep on driving. They will probably be out of what you want to order and if they do have it, they will be handling their phones while wearing gloves that they are bagging your food with. Do you know what is on peoples phones? Gross. Oh and they greet you with a nice monotone "Can I I help you?" read more

Again, customer service is HORRIBLE. WISH I WOULD HAVE GOT GIRLS Name in drive thru. Fries were cold so we had them make fresh ones and she got bothered. My wife said thank you and she didn't even acknowledge her or say your welcome. There wasn't even anybody in drive thru. Why leave fries sitting and instead just throw them out and make fresh ones when customers arrive. ‍ read more

Rudest staff I've ever come across, burnt our food as well. No surprise the place is completely empty while McDonald's across the road is full of people. read more

No ranking! I went to Burger King in Soledad with my crazy girlfriend and was ripped off $.50. They only took cash. "cash only" placed at least five times all over the drive thru menus. I can't reverse. A car is behind me then more. I gave her bills. And she only said no worries I'll remember you next time. I asked if I could get a small fry or something of fifty cents worth? She indicated no. Very dissatisfied and disappointed!I don't know those employees. I felt disrespected and dissatisfied. Moreover, I still had my crazy girlfriend to deal with next. Thanks read more

Worst Burger King ever ... they are always out of ingredients.. or never have change .. or you name it .. waited in the drive thru for nothing to get no food at all after telling me exact change or card .. only had a $20 on me ... once in drive thru waiting I also saw a fat rat heading inside the restaurant..didn't go back for 2 months ... I do not recommend at all ... read more

Don't order food from the younger white male who hates life. I ordered a large hashbrown, large cup of ice and he didn't greet me, he gave me small everything. If you don't like the job leave don't make the customers pay for it. read more

Super bad customer service, one of the employees spoke rudely to me as if she were going to give me my food

Ordered original chicken sandwich and spicy king. First off, no fountain drink available due to machine issue. Second, when we opened up spicy king, source was all over the wrapping paper. It was really bad. No napkin provided so needed to ask. Dining area dusty and dirty. Staffs not so friendly. One of the worst Burger King experience ever. Not surprised 1.5 star review. read more

I've gone here 6 times where they have run out of the Impossible Whopper!, then on my most recent trip... I ask for the italian chicken sandwich and they are out of that too! How do they keep running out of food??? read more

On May 13th I went inside with my family when I noticed on the inside menu a melt that I wanted to order. Everyone else had placed their order and when I went to place my order I was told that the melts had been discontinued. I canceled the entire order and my family and I went somewhere else. We also noticed that there was a sign inside that stated they were out of lettuce. No other places were out of lettuce. Customer service here is terrible and nobody in guest service or the corporate office wants to answer me back. Good food but bad service. Won't be going here again. read more

If I could give 0 stars I would. The "manager" of this establishment has the worst attitude I've ever dealt with. I can't complain about the food and being that it's the only Burger King in town I would frequent it often until there started to be this girl at the drive thru every time with the same crappy attitude, literally looks at you like she's MISERABLE AND TREATS YOU LIKE IT TOO. If you hate your job so much then quit. I try not to visit anymore but sometimes I crave Burger King so I deal with the bad customer service, my father in law on the other hand has stopped coming here completely based solely on the bad customer service he received from the "manager". read more

Only if I could write a review without having to give stars I would... Bad customer service. No Thank You's and won't offer dipping sauces for chicken fries unless you ask. And mind you, had I not asked for extra, I'd only have gotten one (tiny) packet for nine (9) chicken strips... That's ludicrous! read more

Burger King - Fast Food Near Me - Soledad, California

Goodness, can't give zero stars? After being on the road for hours, we figured we'd stop and grab a bite. The men's bathroom had a puddle of urine inches deep! I tried to get the employees's attention to alert them on the bathroom situation and I was completely ignored. I was standing there for 5 minutes saying "excuse me" and "hello" ! They looked straight at me as if looking through me. Eventually, they said they would handle the situation -- they basically placed a sign over the door saying out of order. Great! Instead of cleaning it for us patrons, now, we can't use the facilities! Okay then! So we went back to the counter to place our food order and after standing there for 3 minutes of being IGNORED we decided to take our business elsewhere. 8:30pm on a Sunday night and no one dining in! What the heck is wrong with this establishment? read more

On road trip and stopped by cuz prefer the charbroiled burger. Very clean, even bathrooms! Order was expected and people very nice.

Burger King is always my go to fast food restaurant but this location really sucks! I ordered ahead on the app and used a coupon once I get there I tell a worker how it showed me that the coupon was applied but didn't let me choose weather I wanted the chicken nuggets. She was so rude from the start saying it was because I had used two coupons I told her this was my FIRST TRANSACTION!!!!! She went off and said I would have to purchase something else in order for it to work which is a lie! I have used coupons all the time and never had an issue! Usually the managers or workers know about there coupons and how they work apparently she did not! I had to go and get my son a happy meal from somewhere else instead!!! I will NEVER go here again. Her name was "Mari" with a heart right next to it! read more

Burger King - It clearly said offer applied for a free happy meal! - Fast Food Near Me - Soledad, California

The phone rang 15 times...and they NEVER answered...checking to see if they had our favorite meal...last time we waited in line 6 cars ahead...it was our turn and they said ..Sorry..we ran out.‍ read more

Fast service at the window friendly employees great drive thru experience what more can I ask from a bk. Food was great just my fries could have been fresher you could tell they had been sitting for a while overall recommend it for a quick burger and fast service read more

Always out of ice, soda, whopper jr, always out of something, yet they will charge full price as if you got everything you ordered. I don't know who is in charge of ordering food supplies at this place but I am glad they are not in charge of ordering oxygen or we would all be dead. read more

Walked in & used bathroom. I've seen cleaner ones in a subway or Dodgers Stadium. Walked right out. If the bathrooms are that bad, I can't believe there are any sanitary processes used. read more

So it could have been just me, but I thought this Burger King wasn't that bad. Granted, I had just gotten out of a weekend of no meat, no junk food, and craved a warm meal with a huge cup of soda. The food was fine, the people working here seemed to be taken aback by my extrovertedness, but they just kept quiet. I like that they have the glorious hi-tech soda machine. I love mixing my cokes together, and they had coke zero! So, the food was fine and it totally hit the spot. It did not make me sick and the prices were reasonable as well as the wait. I am pleased. read more

Consistent good service...average food... but on my last visit they couldn't take credit cards. With no cash on hand my atm was useless so they gave me my order for free! read more

Let me tell you.. I've seen better days. But lately, they just can't seem to nail the freshness of the food. Chicken nuggets seemed way too undercooked, smelled funny. I once ordered a Spicy Chicken sandwich and the chicken was RAW! I asked to get another one and instead they gave me a regular chicken patty instead of the spicy chicken. Sure Ill give them props for giving me another one, but to not give me the patty I paid for? Seriously? This was around mid afternoon. I'm never coming again. read more

This place has the worst service I have ever had.Been to many Burger kings before but never experienced what I did here would not recommend.

Went there on Friday the 19 of March, ordered close to $60 worth of food. They only filled half the order. When I called, the lady gave nothing but attitude. I let her know we live 20 minutes away and she couldn't refund the food we ordered but did not receive. When I asked her name, she said she wasn't allowed to give her name, was being extremely unprofessional. If I could give them 0 stars I would. I've officially paid for something I didn't get. read more