I'm assuming this is one of their more ghetto locations. A few weeks ago I went through the drive thru ordering nuggets but got tenders instead. As I was driving away I'm munching on the fries, as one does & parked to eat before realizing the mistake. I returned to the store, I politely went inside to have my order fixed. They quickly brought the nuggets out saying something about the mix up being common because they are "similar". Im not sure how a 12 count nugget is similar to 4 chicken tenders. I then asked for fresh fries as well. The girl walked around apparently searching for a supervisor to ask. Natalia (the supervisor), refused to replace my large fry and offered a small fry instead saying, I already ate half. I ordered a large to enjoy with my meal. Now I have a cold large and a warm small. What do they have to gain from refusing to replace my entire order when they messed the order up and wasted my gas and energy to begin with & now I'm annoyed. I drove away again only to discover I was missing nuggets! This I might have excused if i had not already been inconvenienced & received bad customer service. I returned and made sure to express my discontent to Natalia. She replaced the nuggets again and matter of factly said she still couldn't replace the fries. Honestly, she did me a favor because I was beginning to frequent Chick-Fil-A a bit too often. Customer service took my report and never contacted me. Maybe I'll call to speak to a manager now that I'm thinking about it. Let's see how this goes. Overall Terrible service. It felt a little racist tbh but maybe I'm being sensitive. read more

This is the worst Chick-fil-A location I've been to! The staff were all very nice and friendly, but my salad was the worst I've ever had from Chick-fil-A. There were so many old and brown lettuce pieces, and a lot of the beans were undercooked as well. There was a lot of the salad I could not eat. I would not recommend this location. read more

Chick-fil-A - Spicy Southwest Salad - Fast Food Near Me - Salinas, California

See all

How does this location not have five stars? I frequent this location quite often and the service is always amazing! I seriously feel like I'm dying at a sitdown restaurant and not a fast casual. There is always extra people on staff ensuring the restaurant is clean, and the customers needs are being attended to. I almost consistently see the manager on the floor working just as hard as his employees. The food is always fresh. The atmosphere is always clean and there is a wide variety of options. I love taking my toddlers here because of the indoor park and fresh options. On rainy days this is one of our go to places. I can sit near the window and watch my child play on the jungle gym and enjoy a delicious meal. It seriously takes the fast food food bad feeling out of the equation. Can't wait for Salinas to open another location. read more

Always a good experience here. Never had an issue with my orders. The stuff is very nice and always asking if you need anything. My daughter always has a goodtime playing in the playground inside read more

We arrived for breakfast by the hairs of our chinny chin chin. And they accommodated us. Of course the food was good! But the most special thing about chick fill a was our hostess Tee. She brought our lil birthday girl an ice cream and even brought her out a present. She made our birthday girl feel so special. She was so sweet and just a Joy to be around. We love you Tee!! read more

Always good. I tried the BBQ bacon chicken sandwich today. Real good! The best service in the industry. My Pleasure! Clean restrooms, great staff, and ample parking. See my YouTube channel Coolest Life. read more

See all

I visited this location on 01-27-26 around 3 PM and ordered a pretty simple/small order (total of 3 sandwiches w/no add-ons and a medium fries) at the drive thru. When I pulled up to the pickup window the employees handing out the food were more concerned with their personal conversation than with making sure our order was correct. They were friendly, but that is about it. As we begun to eat our food we noticed NONE of the sauces were in the bag. The receipt which is slapped on the bag also said there should have been sauce, so it was no fault of the order/taker who was standing in the driver thru. I then had to drive back to the location, get down, and request the sauces I should've received the first time. Unfortunately I can say this has happened before on prior occasions at this Chick-Fil-A location. read more

Chick-fil-A - Order receipt - Fast Food Near Me - Salinas, California

As one of few, if NOT only, Chick-fil-A's in the Santa Cruz/ Monterey Bay Area it DOES NOT fail to deliver on the same quality service and the same quality food that you'd expect from one of its other restaurants. The drive thru line at this location gets long during peak hours, but it goes by really fast because their efficiency is impeccable, you'll find yourself at the front ordering in no time! Chick-fil-A is one of my favorite places I got the #3 deluxe spicy chicken sandwich combo. I love their chicken, very spicy and crunchy! Awesome whether it's; grilled, spicy or a regular chicken sandwich - you will enjoy the quality of meat. To understand my point of view try opening the next chicken sandwich that you purchase elsewhere and look at the chicken volume, and then take note of the quality of meat. Now keep that in short-term memory and have one of Chick-fil-A sandwiches - there will be NO comparison. In conclusion; just like any other Chick-fil-A you should expect the same high quality service, food and high quality staff. Also remember to ask them for their special sauce, or you will be missing out if you don't get it. read more

Chick-fil-A - Criss Cross Chick-fil-A Waffle Potato Fries - Fast Food Near Me - Salinas, California

See all

Immaculately clean for a fast food restaurant, was surprised to find out they have an indoor play place for kids which was awesome and clean and safe! The people working were actively checking on customers, wiping down tables and taking out trash, refilling drinks and just going above and beyond. Great team working here and will definitely be coming back! read more

Chick-fil-A - Fast Food Near Me - Salinas, California

Came by here the other day and grab some Chick-fil-A for breakfast. I was pretty hungry and felt like some chicken tenders and potato wedges. The service was great and it looks like this location does predominantly catering because there weren't too many people inside, but they had a ton of catering stuff going. read more

Chick-fil-A - Fast Food Near Me - Salinas, California

Was craving a chicken sandwich on the way home from a business trip. Found them on Google maps. Was expecting a massive line but not as crowed here during off hours ( 230pm weekday) as I've experienced at other locations. Still though they had 4 people helping the line move along as well as a kind of expeditor at the main drive through window literally handing me my order. Was in line maybe 10mins before getting back on the road (with my sandwiches exactly as I ordered ). Chick-Fil-A knows how to move along a drive thru line ! And the folks here executed that plan as well as can be expected. It's the only Chick-Fil-A in Salinas, so when I'm in the area (likely very soon) and I'm craving a crispy chicken sandwich this is my choice for sure! read more

Chick-fil-A - One of many Heater banks at the Chick-fil-A drive through! A burst of warmth for me and their drive through team. - Fast Food Near Me - Salinas, California

I usually come to this location they are always so polite and fast. I came in this afternoon for a pick up order I can tell it was busy but it doesn't take much to acknowledge a person who has been waiting for their pick up order. There was this girl Brenda in particular who saw me waiting and didn't offer help nor did she greet. As well when we had asked for sauce she looked bothered. read more

Food was good as usual and as expected and service was quick. Ambience was super busy on Saturday afternoon when it's raining outside. The kids were playing like crazy and having a lot of fun. The lady picked up food from our table which is nice. Parking was and they there were back three lines outside of people driving through. I took star off because the restroom both Soap were empty. One can assume that neither customers, nor people who work here have been washing their hands properly. Beware of sanitation department: they can fine you. read more

Chick-fil-A - The playground or playroom from the table standpoint - Fast Food Near Me - Salinas, California

Always good food here I tried the new bacon barbecue chicken sandwich, and it was really good. I walked in and found a table and sat there. Mostly because there were at least 25 cars at the drive-through. It was lunchtime, but just ridiculous. Really fast service inside. read more

My wife got a chick fil a cool wrap and the lettuce had a bug in it. Not sure if they come pre made or what but it was a dead bug in the wrap. read more

The food was so good and good temperature. There was this one lady she was so so nice and checking up on people I didn't catch her name but I'm sure she knows who she is, such good attitude and spirit. No mess either which was good and fast serving read more

To start with the best service we have ever had at a Chick-fil-A or any fast food restaurant. From the beginning to the end we had the best service. They made us feel like we were coming to their home. The food was great also but the people that work at this location were the best part for sure!!!! read more

I went today 2/3/26 they did not have any mac and cheese NOR fries like whaaaat???? So disappointed I only came for Mac and cheese and nuggets read more

Really decent chick-fil-A and pretty clean too. I like that it's in a little part off the mall so there's plenty of parking. I ordered at the counter and they gave me a place card to put on my table. They then delivered my food to me once it was ready - I was shocked by the level of customer service because I wouldn't really expect that from fast food. They even walked around to see if anyone needed drink refills or extra sauces. The food itself was decent - I got a deluxe chicken sandwich with waffle fries. Taste was there but I wish the food was hotter, and not just lukewarm. I know that's what I should expect from fast food but it would honestly be so much better fresh. Otherwise, still a really decent quick meal. read more

I didn't know that they had breakfast. It is so much better than Mickey D's and they don't have kiosks. They have real people that treat you nice and talk to you and ask you if you want more coffee. read more

Can't help myself. I'm an addict --- 8 piece nugget meal, diet soda (hold the ice), and them fries yo! Been eating this stuff since I was a kid and the restaurant was only found in the malls in TX. Price is fair for junk food. I mean, go to Whole Foods or Trader Joes if you want healthy food. Service is good & typically fast. Bathrooms & interior are always clean. Avoid a craving on Sunday cuz the place is c-l-o-s-e-d. 3x in one week is enough for now. I need to purge with some carrots till the next time. HMU and let's go together! read more

Great location. Staff are always friendly and helpful. Easy online order pick up through their drive-thru. Grilled nuggets are small but they are good. Honey mustard is amazing! read more

Chick-fil-A - Fast Food Near Me - Salinas, California

See all

Anthony Sanchez is honestly the best person to come to when ordering or receiving food, super patient and kind. I had a complaint and he handled it very nicely (I was nervous to complain as well). He made sure I was satisfied and happy. Thanks Anthony! read more

This review is for Terry, our dinning host. Terry was wonderful asking if we needed additional condiments or drink refills. She was very attentive and made our dining experience very pleasant. Thank you Terry, you are appreciated! read more

Was not impressed today. My potatoes were bits and pieces and full of crumbs. The bottom of the barrel. Only two full slices. I didn't return the order because it was delivered to me by Uber eats. The restaurant manager needs to instruct the employees not to repeat this poor packaging. read more

I can't say enough good things about the service we received from Tee. Her professionalism and warmth added a personal touch to our evening, and we left feeling throughly satisfied! Thanks Tee read more

Twice they fuck up my order never again . Worst fast food place with . Not even a extra meal or item for wasting gas to go back with cold food read more

Salinas Chic Fil A, discriminates against Hispanics. I'm an executive in sales and traveled throughout California and Chick-fil-A has always been one of my favorite spots to stop for the last 15+ years. I requested a large cup of water like I usually do with my order and this time I was denied. I Was told that "undocumented workers" ask for small water cups then asked for a sweet beverage for a refill. I would go to Chick-fil-A on average 7 to 10 times a week for me and my family. I am no longer supporting Chick-fil-A after those Insensitive comments and I hope more will follow along with me. read more

First time dining in a Chick-fil-A since Covid hit. The staff is very friendly and welcoming. They even have a dining hostess, who would've thought? She was also very attentive, approaching diners with a warm and genuine smile. You just don't see that anymore. Imagine if more businesses had the same work ethics. A+ in my book. read more

Had chick-fil-a for the first time today. Went with the original combo. With an unsweetened ice tea. Loved the tea. Loved the fries. I thought they tasted just like in-n-out fries except the shape. But my chicken sandwich was not great. Considering they are all about chicken I was disappointed in how dry the chicken was. Very dry and not all that flavorful. read more

The food is always amazing. They have great service. As usual the ambiance is exceptional.

I was at the line around 9:20pm pretty busy line was moving slow they took my ordered at 9:30 pm I get to the end at the window the guy handing food signal me & ask me to wait in the parking I was confused the young lady inside said there's a 2-3 minute wait for the Mac and cheese do you want to wait or You want a refund? (with an attitude) I said i Can wait 2-3 minutes other cars park after me long wait more than 2-3 minutes while all The order people I the drive got their food FastI got my food by 9:50 I was the first one waiting for my food and I was the last one to Get mine I ask the girl why did they take so long? she said first they serve the ones that have Big Mac & cheese orders. mind you I ordered a medium Mac & cheese and 8 piece of girl nuggets (cold By the time I got them) my point is they have to be honest on the wait and also appreciate there customers making me feel like my time and order wasn't a priority, very unprofessional! No communication, not Happy . read more

Service here is great. The people are always friendly, and I love to see this business come to town. The food is as good as expected. I love to support A Christian owned establishment. read more